Just about any party theme possible can be made with the stuff they have. It’s also affordable.

Staff was friendly and helpful

Girl was on the phone personal call had to wait for a nice employee who was working the floor to ring me up

Went here for some items for Baltimore Pride. Found some items, but what I wanted to look at was place high on very tall shelf. No sales person walking around to check on patrons or offer assistance. Had to go up front go get help. After a minute looking for help finally someone came.I ask to look at the item up top. The csr didnt appeared to want to help me but tried. The item in question was too small for me so I returned it and left

They had or are getting everything I wanted. Tom was very informed and helpful. It was a nice experience!

The staff was very helpful. Had an exchange and the young lady was very helpful and made it very easy.

They let the clerks wear costumes, and theyre hiring. How cool is that?

Very good place to find cheap stuff for weddings

Came to location at 8:50 PM. I knew store closed in 10 minutes. Got to door and was told store was closed. I pointed out they had store hours posted 9 PM. Were closed May I speak to the manager. Im the manager Whats your name. Were closed. I was told 5 times by manager nose ring they were closed (5 people in checkout line). When I said I was calling corporate he relented. I was done by 8:57.Poor service. Never did give me his name.

Items are misplaced or mislabeled so you may get a surprise at the register. Employees arent that friendly, prices are higher than Walmart or Target (these have more variety anyway.) I wouldnt trust party city candy - looks like its been laying there for a while.

Went there to look for last minute costumes for the kids. The lady working with the Halloween costumes was super courteous and patient with me. I was super indecisive because a lot was sold out. I spent over 100 bucks and later realized I could have used a coupon. They allowed me to come back to Redeem my coupon from earlier that day. Cashier was awesome and very helpful. I got 30 bucks back. I’m very satisfied with the customer service every time I go there.

Manager was discouragingly rude. Had an original issue with the order in regards to pick up date and time which was resolved. Went back to pick up balloons on the scheduled day and they were never prepared and had to wait 20 minutes. Balloons did not even last 24 hours- we had just spent over $100 and when I called to see if the store would help, they told me that they would not do anything. The manager herself confirmed that they should last 48-72 hours however they did not even make it 24 hours inside our home. She was rude in her delivery and in her statement of not be willing to help us out with the matter.

Only giving 2 stars because of a very nice gentleman whom I assume was a manager, based on his attire. He was very pleasant and helpful. Otherwise, it would have been 1 star. Customer service was only a half step above rude. I placed an online order for 2 items, they only pulled one and even though the system said there should have been 12 of the missing item in the store, none of the cashiers had a clue or were interested in helping me locate it. After I walked the store twice, I just called it a wash.

Went into the store to do a refund on a costume was told I told I could only do a exchange or store credit. I picked store credit it was printed out on a receipt I asked if it could be placed on a giftcard because I know receipt paper fade they told me that they did not have giftcards the company do not allow it. REALLY so if I wanted to buy someone a giftcard I could not. Then the manager on duty Emily told me that if the paper did fade and you could not see the numbers on it they would still honor it you big dummy you can honor what you can not see.

Staff was super helpful! They were having a big sale and had boxes up high on shelves, I asked an associate if they knew what was in the boxes up higher, she said no, but lets find out! She retrieved a ladder from another aisle, and climbed up to check each box for me! And these were boxes with stuff marked down to $1 each item. So for her to do that really showed that she was really interested in helping a customer and not just wanting a sale. They always have a great selection of balloons, cards and party supplies. Will definitely be shopping there again :)

They provide me excellent service so I would give them 5 stars.

People were great. Helped try to work around ideas for stuff they didnt have. That said, they didnt have anything I wanted for my kids birthday party.

Went here to purchase balloons and decorations for my engagment party. The staff was friendly fast and helpful with ideas. They have a great selection of products at competitive prices.

Helpful staff, plenty of options in stock, even on Halloween day!

They have everything you need and the staff is very nice

They had what I needed so 5 stars

What a wild and wacky place. Its like an adult book store, but more like a warehouse, and for party supplies not sex toys and stuff

I LOVE this store. i can spend days in there. it has everything you need and love the updated toys to chose from. the workers are friendly, funny and are there to answer any question i have and the store is really clean and organized. im shocked at some of these reviews. i have been in there so many times and have never witnessed anything that the other viewers are claiming. i think ben does an awesome job running the place and tabie is so friendly. she always has a smile on her face and that in itself is inviting and will keep you coming back. 😊 🌟🌟🌟🌟🌟

They dont greet you when you come in. The white girl seemed like she just didnt want to be there. However theyre nicely stocked and Ive found costumes for $1.00.

This location is always neat and well organized. The customer service is usually pretty good, also.

I too agree that they have good collection of items! But unfortunately they dont know how to behave!! 5 mins back I went to buy few wine glass and the associate, her name is Ashley responded my query in a weird manner which really made me felt bad!! Since I was late for my mass in st Jospeh church, I didnt try to correct her to speak properly, instead bought what I need and left the shop!!Whoever is the manager, please first try to teach your employees on how to behave to customers!! There is no use of having a good inventory in your shop otherwise

Great and friendly given by staff!

Great experience excellent customer service🙌🏾

I found what I was looking for, but despite being one of the only people in the store, the service was very slow when it came to things like getting balloons inflated or help looking for something. Make sure you know what youre looking for beforehand.

Mixed customer service sometimes it has been great others not so much

Love the fact you can pick out your own bouquet of balloons

Staff cant be bothered to help customers.

Not the costume that I wanted but they have a lot

Always have what we are looking for.

Needed to get a balloon filled with helium, and even though I had bought the balloon elsewhere they filled my balloon for free!

It was great so much to see

Had a 5 oclock curbside pick up and it still was not ready at 545.

Its now Party City, with the same great selections and reasonable prices.

Great selection, terrible service everytime. The cashiers dont look at you, play on their phones and the mgrs on duty idly work. Customer service is really bad!!!!!!!!!

Fast and friendly service

Staff was not that friendly....but who knows, maybe they were just having a bad day

Went there about 10 years ago. Why are you bugging me now?

Not a lot of on floor sales help, prices not great

Picked up stuff for Halloween. Place is a blast. Tons of crazy stuff.

Great service, big store with plenty of choices

Good stuff for parties and Halloween

Its Party City. Go to the dollar store first, and whatever you cant find there, try Party City. Everything is overpriced.

Friendly employees. Willing to help.

If you need random things for a party this is where you would get them. So many balloons.

This the place to supply all types of parties office or home even outdoor themes

The guy gave me free fill up of hilium!!

They sell party supplies and Halloween costumes. Not much else to say.😊

Get everything you need for any party

Disappointing very cheap stuff was expecting better

Very good service

Big store, lots of stuff

Lots of good goods

They had all my party favors

Everything you need for Halloween.

They have everything for a party, and then some

Store was a mess.

Pretty messy

I walk pass the store

Good service

Horrible business.

Everything you need

Awesome!!

Typical Party City

This shop seems to be self-produced and sold, so the party stuff is very cheap, with a wide variety of and very good.

Terbile customer service!