Be sure to talk to Pinky in the tool dept. He is a great asset to Home Depot in Coldwater. A true peoples person guaranteed to help you find what you need.

Coldwater Mi location. Great help finding what I needed.Thanks!!

Has products on display that you cant purchase or order!?!?!? Im so confused!! I thought that was the purpose for being a retail store was to sell product not just display things you cant buy!

Decent store...stupid mask mandate. We have all dealt with covid for over a year, anyone who wanted a vaccine has gotten one and the ones who didnt know the risks. It would be nice if an American store had that stuff we used to have back in the day, you know, freedom!

Helpful staff. No hassle return.Found wanted item.

Were in the process of restoring a 100+ year old farmhouse so weve spent a ridiculous amount of time in there. Theres a employee in the plumbing department, Either Robert or Roger, cannot remember for sure which it is. He deserves some recognition! Hes walked us through everything with doing 100% of our plumbing! His personality and knowledge keep us coming back during the evening hours!!

Great people that work there and cleanest store Ive ever been in. Organized and very well stocked. My favorite place to shop.

Normal home depot store . Bentner several times have no complaints always been a decent experience.

Ordering on line and had to return it. No longer needed. Return was very easy.

Home Depot, like many other businesses, have had to make decisions about what to keep in stock..They still have the best of washers, dryers, stoves, refrigerators etc..They also have a fair stock of carpets as well.Every person I saw working there was pleasant and wanted to assist us in any way possible..that was a good feeling!I got the sense that the people working there were there because they wanted to be....not because they were indentured.we will continue to go to Home Depot first for our home needs.

I had to call twice during this latest widespread power outage. My parents live in Jackson (my hometown) and Im active duty stationed currently in Georgia. I was trying to get information on generators as everyone seems to be running out or already out of them and my parents are both disabled.I spoke with Gary twice. He didnt know all of my family details etc...but gave me as much info as he could (with certainty) about an expected emergency truck and what details he had about any incoming possibilities. I plainly understood more info would be available tomorrow. So i made a plan to set an alarm and call again.Except Gary seems to be that kind of good human who just likes helping people. He took a moment to call me back (same evening) when the truck with the generators came in. Gave me all the details...and he didnt have to do this.I spoke with 10 area hardware/home stores today. This interaction was by far the most helpful during a stressful time.Many Thanks to Gary for RARE and appreciated excellent customer service and for being a decent human.

This seems to be a very well-run store. I always get excellent service, people are extremely helpful. Supply is adequate and store seems clean. Definitely my go-to store while in the area.

A Great place to buy quality stuff I use on the job or around the house.

I went looking for a product that the web site said was in stock. Looked around for awhile and couldnt find it so we asked an employee and his response was its somewhere. So we asked another employee and we looked it up on our phone and read the numbers off to him and he said yes we have 12 in stock,but dont know where they are. So we gave up. So we were also in there to set up carpeting 5 rooms in our house. So we asked an associate fir help he said heres the samples Ill be around in the next few Ailes we seen him talking.and playing around. So we left will be looking at different carpet places mo

Very friendly and knowledgeable. Keep up the great work

I had a list of items that probably would have been $200-$250, but when I went to this store only about half of the customers were wearing masks, so Ill wait to go somewhere that has more concern for their customers (and their employees) health. I asked for a manager and he said there was nothing they could do to enforce their wearing. Funny, their other locations do. I was fully vaccinated over a month ago and I obviously care more about their customers than THEY do.

Home Depot employees know their jobs an merchandise! Super helpful!! Pretty good prices and everything you could ever need is there,with the staffs help,youll get all your needs an prolly an extra deal!!

They had what I was looking for I went to four other Home Improvement places they did not have what I was looking for but Home Depot did and customer service was very helpful the proof is in the pudding Thank You Home Depot

Everything was there that I needed. Was able to see and compare prices on items I want to get. I had an email gift cards and it was super easy to use. I definitely will be doing more shopping at Home Depot!

The people in the garden department were so nice and helpful. The herbs and veggies look so well cared for.

I have been to home depot twice recently and the item I am looking for that the home depot app says they have in stocks is not available very upsetting when I drive 30 miles to get to the store.

All the associates were friendly and helpful. Floor was clean and was free of debris. Parking lot outside was clear of trash and shopping carts.

Went in to the appliance department and told Amber I was building a house and needed all new appliances. I asked if there were any bundle deals, she sain not until memorial day and hands me a card. I walk around the appliances for about 10 minutes expecting her to answer a question....guess I have to wait until memorial day for those to get answered

Called up to the store, no one answered for 45 minutes. Called the front desk, put me on hold 5 times for 30 minutes. Finally after someone picks up the phone, they tell me no one is in the department so they can’t help me. Good thing I didn’t waste more time driving up to the store. Guess I’ll take my money elsewhere.

A good place to shop for garden supplies and things for gardening online at the store

Super Helpful staff. got my two sheets of plywood cut down to fit in my car and the PT wood for our new deck platform.

Had what I wanted....helpful friendly staff.

Home Depot has the Worst business ethics ever. Called Home Depot in Kalamazoo MI for a Ridgid 10 tile saw for $716. Kalamazoo was out of stock but told me Coldwater had 2. I called the Coldwater store and they said they did have it for $776 a $60 price increase. I ask if they would match Kalamazoos price. after checking with the manager they said YES they would honor Kalamazoos price.. I drove to the Kalamazoo store after work to buy the saw which is a hour drive. I get there and the Manager said we are not going to honor the agreement but offered $20 off.. this company has no honor a piss poor company to deal with and cant be trusted. will not do business with this company unless I absolutely have to.

Good but dont have everything

I always find exactly what Im looking for.

Fun, people are smarter then the average bear 🐻

Home Depot is always great.

Went in looking for a refrigerator and they had a huge selection. Ben was very helpful and answered all our questions

Very helpful workers willing to walk the store to help us find what we were looking for.

Usual have everything in stock most staff seems to be friendly and helpful

Customer service was really helpful for a tool rebuild

Awesome. one guy helped .me find the construction blocks I was looking for. Another guy offered to ring me up in the middle of the store so I didnt have to walk to the end. Then he followed me outside and loaded up my car. Super customer service. 😀😀😀

Great clean store. Friendly customer service.

I was just in there. Spent 45 minutes trying to get down a lumber isle. But couldnt. Blocked supposedly putting stock up. I saw the forklift go in once. The girl flagging was to busy talking to a floor sweeper to notice anyone. Not including 5 employees at checkout talking. 3 over by insulation and the 3 I saw at hardware. Must be company meeting day. So if I could give a zero I would.

I was there on March 19 needed ile 8 it was blocked off, but the nice guy let me through and helped me ! appreciate it thank you sir

This is 1 of my favorite places to shop.Friendly, clean, and not crowded. Love it. ❣️

The WORST customer service ever. Tried returning something with receipt and the worker asked why I didnt try it out before I left. Are you serious?!?! Seen when do you have to do that. I will NEVER go back there again.

Had exactly what I needed.

Every item we needed was in stock and easily accessible. The prices were comparable to their competitors and the service was great. A big thank you to Home Depot for providing a pleasant, safe and successful shopping experience. I highly recommend this store and will be returning to make further purchases.

Always has the things I need. Even when the girlfriend wants to pick up a smaller sized utility knife.

The young man in the plumbing department that used to work as a diesel mechanic is totally awesome thank you John from Kalamazoo .

Worst receiving staff Ive ever dealt with. Fork lift driver wouldnt even talk to me, and the lady handling the paperwork was rude tried to talk down to me like Im a child. Ill definitely refuse drywall loads coming to this store again.

Who dont like going to this store? It is a dream store for some and a kid in a candy store for others.

Staff always friendly and helpful. The store and parking lot are clean and in order.

Clean store, easy to navigate. I love their app with the in store map so I can find my items exactly where they are supposed to be!

Was there to pick up light bulbs and order a deep freezer. (See Ben, he is Amazing!!!!!) However, very concerned they dont sanitize between customers and not everyone has to wear a face mask.

Employees are helpful and you can find everything easily with the store laid out.

The employees are very friendly and helpful, ESPECIALLY compared to Menards! This store has a lot more in stock compared to other Home Depot stores. Lumber has been cheaper a lot of times here than Lowes or Menards and you dont have to go thru 1/2 the bunk to get a straight 2x4 compared to Menards twisted vines they call 2x4s!!

Good selection of products at great prices. Clean parking lot and store.

It was okay, of course there never seems to be any one around, probably the times we live in. I couldnt find what I went in for.

They Had what wanted.

Great service and fair prices!

This store is so unpredictable, could be great customer service, clean and inviting one day, then the next it is a mess, rude and just down right unpleasant to shop at. They need to figure out how to be better all around.

Always having good help

Its a small limited store. Was there for female terminals and all they had was a kit with them in it. Had to go across the street to the automotive store to get some.

Always fun going to the depot

Ingrid, our cashier today, deserves a managers salary. She was wonderful, patient, stayed with us through the whole credit card ordeal (2 hours worth of dealing with Home Depot credit center) when at no point was any of the mishap any of her fault and she couldve let the customer service desk handle it all, but stayed with us. Kudos to the manager, Mike, as well. You all made it worth our time, so thanks again!

Very clean store. Everything we saw on line prior to our visit, was in stock.

Good people working there. Everyone was very helpful.

I walked around for a long time looking for help and went to the front desk and asked for someone. After waiting again, I finally left.

Many accessible workers to help! Much appreciated!

Probably one of the absolute worst customer service experiences I’ve ever had. The shift manager Lance and his crony employees who laugh at and mock you.Overall disgusted and extremely dissatisfied with the level of disrespect from floor employees and lack of leadership from management.

Great customer service

Waited 30 minutes for some one to get a skid of concrete blocks, finally just loaded then one by one, by hand myself. Next day put an online order in for a few small items for pickup. Waited 9 hours and they never picked it. Customer service at this store is atrocious.

Just another grand ole home depot

Went in to purchase a tool box but couldnt find it. A nice young lady went out of her way to get it for me. Very happy with the service

They had what i needed abd it was nice

Helpful employees. Super fast checkout!

Its Home Depot whats not to )ike

Cashier named Mary in the garden dept was rude We needed help loading 40 lbs of dirt the cashier refused to call for help and told my daughter in law she shouldnt come to get dirt if shes pregnant

Love this place

Everything You Need.

Very friendly place. Helped us with all our needs.

Its a great place great people very helpful great prices

The Coldwater Michigan Home Depot is horrible. My husbands Mom passed away and we are trying to update her home to prepare to sell. We went to the store to browse their flooring and ended up buying carpet and plank flooring. They first called to tell us that the flooring was in and scheduled installation. Four days ago, they called and said they were missing part of our order and 20 minutes later, called to say they found it. They called this morning, (Friday) to say they were at the house to install flooring. We were scheduled for Monday. After leaving work to meet them, the installer then proceeds to say that he doesnt remove flooring and he cant install although we were told this is part of what we were paying for. Several phone calls later and alot of stress, this issue is still not resolved. We have waited over a month for installation after paying this company for THIS to happen?Dealing with a death is hard enough and this has just added to the stress. Home Depot lacks integrity, honesty, and communication. I am sorry we gave them a dime.

They have no registers with cashiers open only self check out, I’m buying a couple things, more customers were in self checkout but apparently since I am ( Latin) cashier had to go through my cart and make sure I scanned everything, even though there were customers buying way more expensive things that didn’t even get a glance from cashiers. Worst Home Depot I’ve ever gone to.

Clean, generally well stocked store. Service is always polite. Hit or miss to find someone knowledgeable in departments, if you have questions beyond locating an item.

Good product great workers

Very clean, and everyone was wearing a mask. Good Job Home Depo ❣ Found everything we needed, and a couple of great deals 😁❣

Super fast and friendly.

Great selection. It would be nice if they had a military discount,).

My 1st time in this location and it was great. Had a complicated issue due to inventory issues but within 30 minutes it was solved.

Just needed screws and a deck board and surprised that it was under 20 bucks.

Great service with Landscape rocks and the front desk personnel were great.

Courteous staff

Always helpful and have what I need

The manager didnt even to bother helping the rude guy at the pro desk. I wanted to buy to large tool chest left with one after waiting for a hour and a half. The two young men that brought out the tool chest where very nice but just not well trained in loading. Will not be back to that store.

Great people who are nice and helpful. Decent selection of wood and tools.

Accuracy of reviews have been shaken by the pandemic. Everyone is short staffed, including Home Depot. Lumber is getting harder to find and even more expensive. If you need a hand, I suggest taking a friend or co-worker.

I ordered 2 small items for pickup from the Coldwater MI store. I’m staying out of stores for the most part. I was waiting for the email or text that my order was ready for pick up but I never heard from them. It was a Swiffer and door mat, how hard could it have been? After 36 hours with no response, I cancelled the order. If I could rate it zero stars I would. I’ll order from Amazon.

In and out, quick shopping

GREAT HOME DEPOT AWESOME STAFF CLEAN WELL STOCKED FAST CHECK OUT VISIT THIS LOCATION YOU WILL BE HAPPY YOU DID... GOD BLESS

So much clutter in the isles made it hard to get around. Several trips to the store over the past few weeks have seen the same wood items not in stock, only empty bins where they should be.

Employees need better training

Has all the building material I need to renovate two rooms in my double wide