I brought a king size mattress from Reed he was very nice and he told me i had lifetime warranty on the mattress as long as i used a mattress protector and it was nothing on it so about a few months of sleeping on the bed my body print was in the mattress and im only 136 pds. So i called Reed and he had me send him pictures and we scheduled a time for me to return it and get another mattress. The mattress i have now me and my boyfriend wake up hurting to the point we go and sleep on a full size mattress together. We have switched the bed around we lay on the side of the bed, the bottom of the bed any way we can try and get a good nights rest. I have contacted the store by phone and email and get no response i figured they closed down so i contacted another store and have received no response never again will I purchase something from a company like this.

I had an Excellent experience. Dave was so helpful in assisting me to find the right mattress. And I got it delivered the same day. This place was awesome. Thanks again for the wonderful customer service

This process was so easy! I sent Will a message and he responded immediately with a same day appointment. He was willing to deliver the same night after 7pm but I wasnt in a rush and got my mattress the next day. Let me say this is probably the best mattress I have had in about 10 yrs. Great quality and wonderful service.

He is professional, kind, accommodating, and punctual! His mattresses are of great quality at a fair price! Love the way this business owner handled business & was not pushy!

Guys where do I start ! I was about to walk out without buying ANYTHING because I felt it wasn’t what I was looking for but after talking to Willie I felt comfortable like family like he was really looking out for me since it’s my first time purchasing a bed (crazy I know) and I can definitely say the bed is amazing for pretty good price ! Definitely would recommend to anyone whose looking for mattress

AMAZING! The entire process took maybe 30 mins. Its was 7pm, they delivered same night! (We live 2 miles from the store) Ill never shop the over priced big name stores again!!! Getting ready to purchase my second set!

Bait and switch. Went to pickup & they tried to give me a mattress suitable for homeless folks.

The owners of this store are genuinely good people. They went out of there way to get my mattress delivered even despite their busy family schedules. Genuinely happy with the Mattress as well. Stephanie answered all of my questions and made sure I got the right fit for my and my wife. I have been sleeping on the mattress for a month and it is a great value. My last mattress was over $5000 and I always felt like I had a great mattress. Now I paid a lot less $$ and the quality is the fantastic.

Blown away by how patient and accommodating the owners are! I am not from Texas and was late for my appointment, but when I showed up they were so great about it! They went over and beyond. They are genuinely great people and got me my first big girl adult mattress. They made me feel like I had known them forever. My phone had died and as I said Im not from here, but they insisted on printing me directions back home. Wonderful experience!

Reed was patient with me as I picked out my mattress and listened to my preferences. He was so friendly and helped me pick an affordable and comfortable mattress. He also was very helpful in determining the best way to deliver the mattress. Definitely recommend!

My boyfriend and I, visited this hidden gem about a month ago. We had just moved out from California and really wanted something fancy but didnt want to break the bank. They set us up with an awesome king mattress, had it deliverer the same day because we were sleeping on the floor all for a price no one can beat! Definitely recommend buying here before wasting your time and money anywhere else :)

Good staff of great people who were very helpful in selecting a mattress. Worked with me to get a great mattress for as good a price as could be asked for. I would definitely recommend this place to anyone who is looking to buy.

Owners were very helpful and friendly.They have a variety of mattresses with great prices and I was able to get a new mattress at a very good price compared to the other mattress stores around. They work with you on your budget and offer delivery services as well.

We absolutely love our new bed! Stephanie helped is and she found us the perfect mattress. She was so sweet and delivered it the same day. I will definitely reccomend this company to people.

Easy to get a quick appointment, no crowds, no hard sell, good prices. The delivery is immediate, so you dont have to wait at all. Very nice experience.

Great customer service! They had a great selection, great prices, and were very easy to work with. I really enjoyed my time at Mattress by Appointment!

We purchased a Boyd Natural Flex Queen size mattress from Mattress by Appointment. Reed was very friendly, patient and accommodating. We would highly recommend Reed and Mattress by Appointment to anyone in the market for a new nights sleep!

Wife and I LOVE this place - just bought our second set in a year and a half (we went cheap the first time due to budget and upgraded this time!) We WILL be coming back soon to purchase all 3 of our kids bedroom sets ! The couple is always helpful and always happy to answer all questions - they also are patient when youre indecisive! If we could give them a 10 star review we would !

Great place to get quality bedding for affordable price. They qualify you even with bad credit. Good people

We worked with Stephanie and Roger this afternoon to the purchase of our new mattress. Goodbye bad sleep....HELLO comfort! Thank you for the excellent customer service.

Mattress by appt. was Awesome!I got the King I wanted at a Great price!!!Wonderful owners/employees, pleasantSimple & easy!👍😊

I had a great experience with Reed and Stephanie! They got me a great deal on a great mattress. Highly recommended.

Great customer service. Quality mattresses

Really good and friendly. Easy to work with. They really know how to work and help you find the matress we needed.

Great mattress, friendly helpful owners, great price on a king (same price as my old FULL size) quick and easy. Highly recommend

We just bought two mattresses for a really good deal..for 2 mattresses we got the price that you would pay for one matress any where else. Not only do they have great prices, the Customer Service is great as well. Cant get any better thena Reed and his family. They were so welcoming, made sure we got what we wanted. We came here not thinking much, but leaving here with a great experience. Buying a mattress is a hard decision, but they made it as easy as possible for us. LOVE LOVE LOVE IT HERE...IF YOU WANT GREAT CUSTOMER SERVICE AND GREAT PRICES COME TO MATTRESSES BY APPOINTMENT..YOU WONT REGRET IT AT ALL..I PROMISE!!:)

Great customer service and by far the best prices on any mattress. Would definitely recommend to anybody looking for a new mattress

Reed and his wife were very helpful and friendly! They gave us a great deal on an awesome mattress set!

Good quality and excellent customer service. Really appreciated how quick and painless the entire process of finding the perfect mattress for my son.

Wonderful place to do business with. Very friendly & fast with delivery!

Nice place,hassle free, easy to find, when I need to a bed for myself ill be back ( this was for a guest)

Reed and Stephanie were super friendly and helpful. We got a great mattress at a great price.

Mattress by appointment we came in and was greeted by the owner was so nice helped us find the right matteress and I would recommend them to all of my family and friends they are wonderful!!!!

Very nice place. Reed and his wife are very patient and will make sure you leave with the mattress of your dreams.

I love this place! Quality mattresses, low prices, and excellent customer service!

Very helpful owners! Low overhead and great prices on name brand mattresses.

Awesome team! I got a mattress for little down and affordable payments.

Reed was great. I recommend Mattress by Appointment to anyone looking for a great mattress.

Very nice and polite Great deals on any size mattress you are looking for. Thanks Reed....

We Bought the MstX its like sleeping on a cloud very happy and great ppl would difeinitly recommend goin here!

This couple is amazing. They have gone above & beyond for great service AND PRODUCTS!!!!! A M U S T VISIT!!!!!

Great customer service everyone should come here

Easy, simple and affordable Reed help me out a lot! Check them out!

The customer service was excellent, he was attentive to our needs and gave us a good deal. Thank you Reed for all your help.

Friendly great service, made an appointment picked out a mattress and it was a simple as that😄

Great place, great prices

This has been A great buying experience! Please come here to buy your mattress or bed!

We had a very good experience, these people here they know what they are doing,, we were very happy with the courtesy with which we were taken care of. Think of mattresses think MBA!!!!!

Got the latex foam mattress. Good pricing for it, was able to do payments, and great and friendly service!

Stephanie & Reed were great! Thanks for the great deal & awesome bed!!!!

Great experience!! Super friendly, great prices!!

They are good people lovely couple

I show up for an appointment and no one is even here...bullshit smh

Easy. Very professional