This place was overpriced and then they don’t listen. If a person has a ceremony on the 12th why would you say the item would be ready by 4PM on the 12th. They have terrible customer service and act as if you did not tell them what you needed. Then tell me I had to pay a rush fee for something that should have already been ready BEFORE the event. I will NEVER spend money at this establishment again. You can find better places. The person at the front doesn’t know the answer to anything and the older gentleman acts like he is doing you a favor. NEVER again! Stay away from this place if you care about customer service, quality and timeliness. Take a look at the original date I dropped off! And you say I have to pay a rush fee for something you had for three weeks!
This place is terrible. The turn around on products is way too long. They lost part of the items that went to my plaque and claimed to never have received the picture I emailed while I stood there. Way over priced for the most basic of plaques, you’re forced to pay in advanced and there was no real resolution to losing my stuff. Take the time to research and find a better place. Id give them zero if I could. I’m super disappointed and don’t have enough time to get something else made.
Good service every time I go. They can do anything you need, vinyls, engraving, plaques, t-shirts, tags. Looking for a gift and you want to personalize it, go by and check it out.
Very lovely people to deal with!! Needed a nameplate for our son and daughter in laws, bride and groom cross, that both Dads made for the wedding ceremony. From the moment I called to inquire about it to when we went to pick it up and they volunteered to apply it for us, the were extremely nice and thoughtful. I highly recommend them!!!
I love this shop! They do very good and quality work! I have been using them for a long time now! 😁😷
I dropped off my degrees for framing and I was blessed with a Teacher/Military Discount AND my order was done early!
We have used this company for years and always had great service. However, this past week they went above and beyond to accommodate us at the last minute. I would highly recommend their services! Check them out!
I had a frame shadow box done at this shop. It was pretty elaborate and they were able to complete the job and made it look great. I am so happy with the company and the level of customer service is amazing. The young lady that helped me at the front desk was wonderful and Darryl was so accommodating with the items I needed in the box. I highly recommend The Award Shop to anyone needing specialty work done.
I went to The Award Shop for something I had to get for work. I was very happy with the customer service I received. I didnt know what I wanted and a very nice gentleman named Darryl helped me out. He gave me some great ideas and I was able to get something that stayed within our budget. I would go back here if I needed something personal done to. The customer service is great and their stuff is really nice.
I dont recommend this place for banners. I sent pics of my dogs, a banner to go by, the size, etc. I was told they could do it. My step daughter and mother n law did a better job. I was then told they just didnt want to do it after wasting a month of my time, taking my money, and not telling me until I needed it. Stay away!!!
Turn around time is too long, I didnt utilize services.
What a great company to do business with! They exceeded my expectations. I received quality products which arrived prior to my required due date. Jamie and her staff are friendly, professional, and certainly know how to deliver top notch customer service. Do yourself a favor and visit these folks....you wont be disappointed.
Darryl and Tricia are both very friendly and knowledgeable. They fixed a large plaque for me and charged me a fair price. I definitely would recommend them to anyone!
Overall, great service and attitude. I came in with a really hard time constraint for their shop to meet, and they were able to produce my product request in 2 days. Phenomenal approach, advice, and service. They also improved my plaque design, making it look a lot better than what I had originally submitted to them. That being said, I dont recommend trying to put an insane time constraint on them. Although they are flexible and might be able to meet your insane demands, its just a rude request for a customer to make. It was a little pricey in my opinion, but they made up for the price through their ability to produce a product with timeliness and politeness. I would recommend them to a friend.
Justin was a pleasure to work with. I got a sign and a trophy award here for my husband, and he LOVED them! They are affordable, of excellent quality, and fast with turn around time. Thank you!
The associates at The Award Shop are wonderful! Nautical Marine needed name badges for an event that we were attending and we needed them ASAP. The Award Shop was able to get us exactly what we needed, when we needed it, all at a very affordable price! It was a pleasure to work with them!
Great customer service. Nice and friendly and answered all my questions. The shop offers much more than what you would expect.
Jamie has been incredible! She has provided exactly what I asked for as well as gone above and beyond to work with me as we designed the awards! I could not be happier with my experience!
Walked in today and was ignored until the woman at the counter finished some paper work and filing it. She looked up and seen me standing there and continued to work on her task. She then got up walked to the side space and threw away some trash. After standing for over a minute I spoke up and said hello again, she responded. I showed her what I was looking to get done and she instantly said she would get someone to help me.Justin came out and helped me but told me since I had never had work done there before I would be charged $55.00.This place was recommended.
Wow, the review posted a few years ago must have been written by someone who works there. The company offers cookie cutter designs that are quickly churned out. The one framer they had for two years is gone, obviously for pay issues. The owner or the company is consistently posting ads on Craigslist because of the excessive turnover. Basically, he wants an individual to have tons of graphics experience but wants to pay $8.25 an hour ... the same rate of pay that someone working at McDonalds after a year would make.
You do what I need, when I need it. Prices are reasonable and quality of work is excellent. Always a good experience.
The employees at the Award Shop are talented and professional and they know how to deal with the public. I feel comfortable recommending them and I will be using their services again, very soon!
Stephanie is the most disorganized, unqualified representative of a business I have ever encountered. No professionalism or support to want my business. Maybe its discrimination towards me. Almost every product offered in this store that is offered at the Ft Lee is at least $20-$40 higher with an additional .20¢ per letter on what you want on the plate. RIDICULOUS. I do not recommend this over priced, unprofessional business to anybody and especially to my fellow service members which is probably a majority of there business.
Colonial Harley-Davidson has used The Award Shop for 2 of our major events this year. Both times the work was stellar and ready early so no deadlines were missed. A pleasure to deal with and we look forward to working together again. A+
Wonderful service and excellent products! We will definitely be working with them again!!
Ive been purchasing awards from these guys for over 2yrs, they are friggin awesome.
Very courteous and prompt with my order!
Expensive and turn around time isn’t great but most variety in the area.
The place to go if you need any kind of award or trophy. And they can custom print tee shirts too.