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Universal Motorsports
1229 N Academy Blvd, Colorado Springs, CO 80909, United States
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Universal Motorsports
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Lo
Review №1

Good service. Helpful staff.Comprehensive motorcare.A good place to buy your next mo-ped

Ge
Review №2

Very pleased with my purchase, was treated very well by all the staff. I felt comfortable and not pressured. Treated my wife my son and I well and thank you so much!!! a great deal on a great vehicle! Ill be back for the big boy.

rh
Review №3

Bought 2 150s, the back bolts keeping the axle attached werent put in correctly and came out while my son was just regularly driving on one of them! Called because we had only had them for 1 week and rode them once, basically was told I should have checked it better when I picked them up after paying for it. How am i suppose to know right of the bat that you stripped something putting it together by looking!?!?!

Al
Review №4

Went in looking for my sons 3rd birthday present. The staff was super cool. Dog friendly. Although we didnt find a small bike we needed for him. They had plenty of small bikes. With options. Even the service techs helped out with some information. Will be back when my son gets a little bigger. Thanks guys.

Da
Review №5

They had my part very experienced crew, installed it.. great working nowLater that day went to Amazon found exact part for under 20.00I paid 80.00 at this store thinking I was getting a deal not going back everHe says bring the part back for refund, I already installed not going to uninstall, hello?Never againAmazing Mark up for him Im sure his cost was 10. Bucks

Th
Review №6

WORST PLACE!!! Their custom service is rude as hell!!! I would not recommend this place at all. I came in nicely asking for my atv from the repairs they made and they automatically started giving me attitude for no reason. It’s just a very unprofessional, disrespectful place.

Je
Review №7

Universal Motorsport was a great experience. We went in got our son another 4 wheeler & the process was smooth.. thank you for your great customer service.

El
Review №8

This place is awesome bought a new scooter from the owner hes awesome very informative courteous made me feel comfortable dog has everything about what we bought we bought a 50cc scooter he went from front to back up and down inside out did let us know everything

Mi
Review №9

Like many people we have been searching for a dirt bike or something for our kids to get them out of the house more, a lot of shops have been out of stock but luckily for us Alex had some great options for go carts. This was our first time there and Alex was great! Excellent customer service, very helpful even though he was very busy with other customers. I think I saw 3 or 4 dirt bikes get sold within the 30 minutes we were there! He was even nice enough to hold on to the specific model I wanted to buy until the following day even though it was his last one in stock. Thanks Alex! The kids and I are loving our new go cart!

Ja
Review №10

Best shop best service. Will be buying again. Love the owner super nice guy. I dont know why people are saying hes rude.

Ro
Review №11

Future customer!!! I went in today and people were friendly as hell. My daughter is in between bikes and we were able to get her sized on a bike to grow into. They also sell full sized bikes for taller adults too This place was honest with really no BS to sugar coat the product. I love the prices the product and the comments on the reviews. Dont be sensitive and go into a bike shop.... Some advise for ya!

Ja
Review №12

To be honest I wanted my mini bike to have better performance but really didnt know exactly what to do. After watching countless YouTube videos I decided to check around town and see on what could be done and the cost. Several places told me what I wanted to hear but of course the price was costly. What caught my attention with Universal Motorsports was the owner Alex greeted me himself. After conversating with him he explained the pros and cons and price range. Hes a good hearted person who genuinely cares about a persons investments and the longevity of their vehicle whether a customer or not thats why he has my business. By the way my mini bike amazingly fast!!!!

Ty
Review №13

I can order offline with free shipping for 800 dollars less then what theyre asking. Not to mention the sarcastic attitude displayed by the owner while responding to a complaint. How do you guys even make sales?

Je
Review №14

Quick and efficiency service, affordable, and convenient, thank you Alex.

Br
Review №15

Fell once on dirtbike and now everytime I try and ride it, the engine turns off in the middle of my ride. Very dangerous.

ju
Review №16

Came to buy a four-wheeler for my daughter 15 minutes before they closed and the doors Were locked and they would not sell me one I have cash in hand I guess them having to stay a few minutes late is not worth the money or the customer

Ch
Review №17

My son test drove a scooter and decided he wants it, and changed his mind overnight. Alex was so kind and patient with us my son is 20 with Autism and fearful of driving yet wants more independents. Alex refunded us for the scooter and gave great advice! Thank you so much! Awesome experience I will definitely let People know where to go for their moto needs!

Je
Review №18

Had a great time working with the owner. My daughter loves her new bike. Highly recommend doing business there even though the owner went to Penn State. Go Pitt!

Ja
Review №19

Great service and friendly people

Jo
Review №20

They always have or can get what I need for my toys. Good prices too.

Bu
Review №21

Reading these comments I am very taken back. The way this owner speaks to people is really quite rude. I would also like to point out the many bad reviews this guy has. Please read the reviews before you deicide to purchase. After you make the deal, he seems to completely change. Make sure you read the contract before signing it. Or better yet just find a different business. Thank you.

Ry
Review №22

Purchased 2 atv s for my kids. Couldnt be happier for the price. And the staff has answered many questions for me as well as assisted in replacement parts, you know how kids are. Fantastic service and they know how to keep customers happy.

Re
Review №23

I came into ask about a bike in the 400 dollar price range. I was offended by the response of don’t waste your money, it’s the only money we had to spend that day. Couldn’t finish the conversation because some old white man cut me off while talking. And you started talking to him. RUDE!

Na
Review №24

Good opportunity to look at mini bikes, rollers, mopeds and childrens ATVs. Go check them out. Got my rougestar there.

Se
Review №25

No name brands but inexpensive motor toys for all ages.

Em
Review №26

The customer service sucks we had to replace the throttle cable and it took almost 3 weeks and they said they would get it done in one day

Sh
Review №27

Walked in, walked out, kid doing donuts in the driveway an hour later. Great experience, great pricing, no hassles, we will be back when we blow this one up...Lol.

An
Review №28

Very professional and attentive. I got my ATV here for family rides. Extremely pleased. Highly recommend taking a look here!

Sa
Review №29

I am completely disgusted with the behavior of this owner. In the reviews the owner has asked if somebody was mentally handicapped because the future customer asked a question. He continues to degrade customers in the reviews because they don’t like his business. It is completely disgusting how you treat your customers. Also he continues to call people keyboard warriors but at the same time reply’s to these comments. He is ultimately the shadiest person to do business with. Please save your money and time. As you say “Thx” and have a good day. God bless.

Je
Review №30

Best deals on youth powers ports! Alex always takes care of us and keeps us coming back! They provide long term servicing and maintenance as well!

Pa
Review №31

This place is awesome! The guys there do excellent repair work, you can bring them literally almost anything with a small motor and wheels and they can fix it. I highly recommend!

Ed
Review №32

Great service, very helpful, good selection. Ive purchased 3 units from here, will purchase a 4th soon!

Ju
Review №33

This place will take care of you! Good people!

An
Review №34

I bought a used KTM dirt bike from the owner, Alex. I drove 2 hours to get it, and Alex was nice enough to meet me at his shop at 9PM! He also stuck around until 11PM while I pondered if buying it was the right decision.A couple days after the sale, Alex followed up with me to make sure I was happy with the bike, and also checked in a few more times after that. He and his mechanic even helped me with tuning the carb over the phone. Thats good customer service right there!Ive been riding the bike for a few months now with no problems, and I love it!

Ju
Review №35

Great bikes for a great price. I have bought 2 quads and 1 dirt bike from him for my kids. We’ve had no problems. Once my son fell and bent his forks and the factory didn’t have them so he took one off of his bikes for us. Great customer service.

Pa
Review №36

Excellent service and very friendly people

Ce
Review №37

Disrespectful management and horrible customer service. No need to “waste your money” as they would say .

R
Review №38

Nice place super helpful staff Alex the owner very friendly and willing to help you out. Great bikes for the money I bought 2 quads and very pleased with them. Customer service is great their mechanic is very knowledgeable. I would recommend them.

Je
Review №39

Bought a bike needed it quick for a kids Birthday . Dudes got me in and out and made sure the bike was all solid and good to go 👍. Bike runs pretty dang good to . No lag at all . Idles really good actually . Good shifts. Instant throttle response. Good people. Thanks Homies.

An
Review №40

These guys are AMAZING! Fixed my scooter up when I was in a jam, and even in timing that I was entirely more than happy with. And am loving how my scooter is running since the trip here. Thanks Guys

Ju
Review №41

Great service. Needed a bike for my kid and I walked out with it in less than two hours. Had an issue with the bike a week later and they fixed for free. Highly recommended.

Ca
Review №42

Great customer service, . I purchased a scooter from him and crashed it and he had it fixed in 2 to 3 days. Was working great again, and Im satisfied with my purchase and his shop.

Ji
Review №43

The responses from the owner show what kind of POS he is. Amazon sells the 150 cc Coolster for $1500. Do yourself a favor and purchase anywhere but here.

Do
Review №44

We purchased 2 125cc atv’s for our grandchildren and received great service and happy grandkids!

Aa
Review №45

Great guys! Tim is super friendly. Julio is very knowledgeable. Affordable fixes. Can also do older machines

Ap
Review №46

Alex was amazing! Very friendly and was wonderful putting up with my 2 year old running around!! Best prices I could find in town! Bought a atv for the kids for Christmas and I’m sure they will love it! Will be purchasing from in the future!

Mi
Review №47

My son cracked his rim on his 49cc dirtbike. I wanted to get it fixed before I leave on a deployment. The staff were unable to guarantee a new rim would be shipped in time, so they took a rim off an already assembled bike to make it happen. My son is excited to be back on his bike and I appreciate the professional service, which was above and beyond! Thanks guys!!!

vi
Review №48

I went to this place looking for replacement part for a friends scooter. They were phenomenal!!! Please anyone looking for anything you need for any motor sports bike,scooter,4 wheeler. They will do anything to help to you.

Ch
Review №49

My go-to guy for all of my repairs on all of my ATVs reliable and very well priced

Bi
Review №50

Was great to see them get the job done 👍

Mi
Review №51

It has been 6 years since we bought our first quads here. 3 years ago we upgraded. Alex and his shop crew has taken care of us and all of our maintenance. I highly recommend Universal Motorsports to buy new toys or for maintenance of your other toys!

Ga
Review №52

This place is great! My husband bought an ATV for our kids and motorcycle last year. Went back to buys helmets and to get our older machines fixed. This is our first choice to go for our ATV needs!

ev
Review №53

These guys are the best!!! Took care of everything, no problems!!! Will continue to do business with them... Thanks Guys

mi
Review №54

I ordered a piston in a piston ring and I’ve been waiting over a month and he hasn’t gotten back to me and I need to get the part back so I can order it for myself because this is ridiculous and he won’t call me back when the store is open

Bu
Review №55

The service is lacking I was shopping for tires, the first employee didnt know if they sold tires the next one argued with me over what type of bike it was. I asked how much for 2 tires the quote was $150 since I only needed a rear tire I asked how much for one, the quote was $200 complaining he would gave to take the rear tire off the muffler etc. He would have to do that anyway for two. I was not impressed and will not be getting my tires there.

Ja
Review №56

Horrible buying expirance with these folk. I called to complain and asked for the owner and one of the workers stated they were the owner, intesepting complaints. I spoke to the owner and he justified the dishonesty. Horible prices, 600% mark up. Buy online! There is a place in origon called the scooter swap shop. They have my 5 star rating... See my adventures on youtub; Scooten colorado. Have a great day.

Di
Review №57

Great prices and even better service. The mechanic went above and beyond my expectations. He even fixed something on my bike that I didnt tell him about, And didnt charge me for it.

aa
Review №58

Purchased a quad for my daughter a few years ago. Had a great experience then and now a few years later needing a service. Yet another great experience. Thank you

An
Review №59

My husband goes here frequent. Any time we need repairs or lookin for a new toy we see Alex. I wouldn’t take my business anywhere but here. Thank you Alex for always helping. Miguel

Ch
Review №60

This outfit told me that they would give me a military discount over the phone but went back on their word when I went to purchase with my 5 year old. He was devastated when we left without the one he picked out.OWNER- to your response, let’s be real here I was told on the phone an exact dollar amount which was a 10 percent military discount and when I got there you went back on your word and offered me the helmet and googles which I had already purchased because I had full intentions of purchasing from you at the agreed upon price so don’t respond on here acting like I’m at fault for your loss of my business. All you had to do was honor your word.BUYERS- I ended up buying from the Tao Tao dealer in Denver, the people there are honest and straight shooters with a lot more to choose from. My boy loves his new 125 ATV which has better suspension than the coolster and a few other bonus features.

St
Review №61

This place is the only place I will go for my motorsport needs.The prices are reasonable and the employees are always connecting to their clients to make sure they receive the best service available. The owner is very personable and cares about the products he sells as much as the families that step foot into his showroom. We purchased our kids ATVs here and I will refer all my friends and family to Alex.

Ja
Review №62

They carry off brand stuff but it is so much cheaper I was looking for a motocross bike for my kid I can buy 3 from universal motorsports for the same price and 1 with the same size engine from Honda or Yamaha Im not saying there arent benefits of getting the Yamaha bikes but my kids are 5 and 7 so in this case cheaper is better that way when they grow out of it Im only out $700 instead of $2200 and he also has financing and some very unique items that you wouldnt find in any other motorsport shops.

Gr
Review №63

Great service and prices. Best place in town for atvs.

da
Review №64

The mechanics and sales people are very knowledgeable and good people, the owner on the other hand is about the most disrespectful rude inconsiderate person I have ever met you spend 6 grand in a place and you think you could get treated with a little respect

Do
Review №65

Good prices, friendly service, and good explanations for the paperwork.

Ca
Review №66

Tried to contact owner for a free article for our online publication. Instead of saying Im not interested they put me on hold then hung up on me. Called back twice after, thinking they had a faulty phone system, no answer. This was done during normal business hours... Showed up on my way home to see what happened. When I 1st walked in, I was not greeted right away, I had to look for someone.. When someone finally popped in and I explained that I had called recently, my boss isnt interested was the response i received. These guys are highly unprofessional. I would not recommend anyone going here especially after how I was treated today. I review businesses for a local online publication.

Al
Review №67

Way over charged for misc bolts... 1.60 vs $10 ...guess I paid for convenience

Al
Review №68

Great place. Alex is the boss and he let me come in and fix on my bike and had very low prices and helped me get my dirtbike running.

Ja
Review №69

Ive now purchased my 2nd ATV from Motorsports and have had a good experience both times. The Coolster brand is really pretty good in my experience. I was skeptical, but after running it for 3 years it held up pretty well. I just upgraded from the 125cc to the 150cc ATV for my 11 year old son and it ran all weekend like a top. Thanks for a good experience guys!

Ja
Review №70

These guys were awesome and professional! Great deal! Best resale value for kids motorsports bar none!

Ju
Review №71

Bought several 4 wheelers here. They do great work and Alex is one of the friendliest people around. Always stands behind his products.

As
Review №72

I when today because it said that is open Sundays and the place look that is out of business.

Sh
Review №73

Mike and Alex were great! They helped us pick out the perfect 1st ATV for our girls!!

Da
Review №74

Stopped at the dealership because its a dealer for AMZOIL. They do have a nice selection of ATVs. Employees seem very helpful. Id shop there if I was in the market for motorsports products and Ill be back to get my AMZOIL products.

Te
Review №75

Great customer service, great selection, and great prices. l would definitely recommend this store.

Ma
Review №76

All around nice guys that are very knowledgeable when it comes to everything from Gopeds to ATVs

Jo
Review №77

Alex & his staff are very professional & friendly. Great advise & super fast service.

Ti
Review №78

We were told to come back today (sunday) to pick up a four wheeler for my son, and they were closed! Very unprofessional! There was also another guy there who was also told to be there today. If theyre closed on sundays, why tell customers to come back? I will take my business else where! Highly disappointed!

cr
Review №79

Great place to get ripped off. The owner is garbage. He will rip you off then call you a dirty American as soon as you walk out the door. The products he sales are the cheapest pieces of junk on the market. He is only in it for the money. Do yourself a favor and steer clear of this place.

Be
Review №80

Went there to purchase a helmet and asked them about the gear I am going to need. They were very rude and told me that they were only a small shop and to go elsewhere. I will never go back.

Re
Review №81

Place says it closes at 6. Drove from Pueblo to pick up a part i had called about. Told them i was coming. They closed early. What a joke. Never go there.

Ga
Review №82

This is by far the best off-road shop ive ever been to from tx to Colorado and in-between ive never had a better experience. the guys cleaned out my carbs for really cheap! And I brought my bikes in because they still would not start. they helped me get them started with no charge! I left a very happy customer with money still in my wallet. these guys are more than fair! they are extremely accommodating and helpful!

Gr
Review №83

Rip off. I needed some parts in a hurry that come up to about $16 at list prices. They charged me $40. I wont be going back.The owners response shows that he doesnt know who I am. I bought a coil, about 2 of fuel line, and a fuel filter for a small go kart. I dont mind paying a little extra for a retail store, but not 4 times what I can get the same parts on line for. If I bought the parts on line, they would have been less than $10.

jo
Review №84

Alex was the best not only did I buy one but two dirt bikes and the prices unheard of with a warranty Alex and his staff kind friendly and made sure I under stood everything I need to know on the bikes on top of that the expression on my boys face Christmas morning priceless thank you Alex and staff for everything and I already have some if the neighborhood dads asking where I got them so expect some more satisfied customers

Ti
Review №85

Awsome place to find all your ATVs,Motocross,Go-karts, Scooters,parts accessories and service

CN
Review №86

This will be a conflicted review. Julio was knowledgable and willing to talk, and did repair my cycle. Those were the plusses. On the debit side, he was well aware of a horror story I had just come out of, where my bike sat, untouched and un-repaired for 2 weeks and a day, with insane excuses given to me. Yet, even though the owner, Evan, promised, that will never happen here, we will take care of you...it sure did, and worse. Multiple broken promises, and 3 weeks and 2 days later, it was finally returned to me. Unless you are doing an engine rebuild, no bike should sit 2 weeks in one shop and 3 in another, before being returned...and when you KNOW I got shafted at the first shop, and you promise Ill get it back within a week, and you dont, break two more time promises, and its now 3 weeks and 2 days, it feels like he has no concept of time nor concern for keeping his word. None. The only consolation was when I demanded a discount for my time, he offered $70 off. But, I would really need to be desperate to return. Repeated broken promises are a small businesss worst enemy, and Evan needs to get that and take it seriously. He claims he owned this shop in Arizona and took it here bc the customer base there was so bad, but he isnt proving to be a good OWNER, here...so maybe it wasnt all the customers faults, there either.

Ju
Review №87

Best prices in town, and great customer service, professional staff . I have 2 grand kids, the owner was so great with them and make the whole experience so much fun. I would recommend this place to everyone.The best starter atvs for yougens.

Ne
Review №88

I dont normally write a review...But this was AWSOME! we had gone to a few different places to find 2 quads, after a long disappointing day we happened on this little gem. we found what we were looking for! at some amazing prices. the guys there were really nice. this place made our familys Christmas this year. thanks motorsports :)

*
Review №89

Ok so I got tricked. I had this at a good review an Im so sorry for anyone thats gone here. I just got a 1500 dollar scooter, they totalled it doing repairs. Dropped it once well it was there too. Teh upgrade was a downgrade, lost 15 mph now. An no uphill power. Leaking oil from everywhere. Alignment is so bad now from them dropping it, couldnt drive it if it was driving right. Been working for weeks trying to fix the damage they did. But the bike is probably totalled an now our ONLY transportation is screwed an no one can get to work an we magically have to just fiND money an rides to get to work.(they refunded us the cost of parts oh yeah bike was covered in oily hand prints too.. so angery Im considering sueing)then just gave the bike back after they screwed up literally everything on it an told us not worth it to them....ya.. cause they broke everything.. less then 2k miles on it. ANYWAY, long story short, STAY AWAY.

Ka
Review №90

Great customer service! Lots of vehicles in stock!

Ra
Review №91

Universal Motorsports has a Variety of Bikes & can answer any questions about what you are looking for. If they dont have what your looking for, they can get it. 👍

sh
Review №92

Great guy always give great price and great deals ...

br
Review №93

Just got off the phone with a member named Cody he is so helpful and very very nice he had no problem walking me through my trouble shooting on my 50cc and what do ya know he wasnt even here and was able to diagnose and tell me how to fix my problem thanks again guys give this guy a thanks if you ever see him

Ye
Review №94

I took my mini atv to get fixed an I got it home and it didnt start called them told me to bring it back when I told the owner about what I had fixed an he laughed at me an I spend good money with them to get treated like a joke then the owner got rude then told me theres nothing they can do for me

co
Review №95

I had my 1992 yamaha razz serviced there works perfect now. Also i bought a brand-new jonway 50cc.this place only really sells crapy Chinese brands but the price is worth it and there knowledge about outher scooters is good

J
Review №96

For anyone looking to purchase an Youth Atv at an affordable price UNIVERSAL MOTORS SPORTS is the place! I purchased two 125cc Coolster Atvs! I got a great deal and was able to come to agreement on pricing fairly easy! Please keep in mind of what your purchasing and the price! Yes there are better Quality brands out there but at three times the price. I do recommend buying Coolster brand for beginning to intermediate riders b/c they soon will outgrow coolster atv & who wants to spend thousands on something that will be outgrown in a few years! If youre looking Online to purchase there will be shipping cost, and you will still have to assemble! Universal Motor Sports will be competitive, without the hassle of assembly and including a Warranty! Great Place** Great People *** Great ATVs *** Buy Local !!!

An
Review №97

You have to love this place toys toys toys.The staff is very knowledgeable about there products and they have an awesome mechanic.The prices are very reasonable and they have a great line up of scooters atvs and pitbikes.

Ig
Review №98

Ive been going here for the last few years. This last time THEY BROKE the key off in my ATV while it was there being worked on and told me it was my problem after I picked it up. Employees have horrible attitudes. Will never go back again.

Sh
Review №99

There stuff is really expensive and fall apart really quick

Br
Review №100

Eeehhhhh... cheap Chinese knock off bikes. Bad carburetors. Creepy bardering system pricing.

Information
65 Photos
100 Comments
3.8 Rating
  • Address:1229 N Academy Blvd, Colorado Springs, CO 80909, United States
  • Site:http://umscolorado.wixsite.com/universalmotorsports
  • Phone:+1 719-637-1288
Categories
  • ATV dealer
  • Motor scooter dealer
  • Motorsports store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:11AM–3PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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