I had an awesome experience working with JFR! Haley Lyons went above and beyond to help me find the right vehicle for my needs. I definitely had a difficult situation to work with and didnt think Id be approved for as nice of a car as I got. Robert Lyons was also incredibly helpful and explained everything to me in a way I could understand. They were both very patient in helping me with my situation and willing to assist me in finding a good deal as well getting me financed in a timely manner as I was kinda in a hurry. Im in love with my car its in such great condition and has very low miles! Im so happy with my purchase! I have no complaints, Im very glad I got to work with them π
I cant say enough amazing things about Brian Johns at JFR. My husband and I have literally purchased 7 cars from him. He is the most professional and knowledgeable person I know.Brian will give you the most personal treatment and if he dont have the car you want he will find you exactly what youre looking for.
I feel so grateful that my bankruptcy attorney referred me to JFR in Colorado Springs, where I was fortunate enough to work with Brian John. Not only does he have vast knowledge about cars, he gave me strategies to improve my credit scores rapidly that I would have never known. He told me it was because he wants me to buy my next car from him, and I definitely will. He was also very understanding and empathetic to my situation, and truly wanted to help. Additionally, he made the entire process of buying and financing a car as painless as possible, and went out of his way to make sure my new (used) car was in pristine condition, both structurally and aesthetically. He has also very kindly offered to help me return the vehicle I am regretfully giving up as part of my bankruptcy. I feel very comfortable that I can go to him with any questions or concerns about my new vehicle and I trust his advice implicitly. During my visit, one of his many repeat customers stopped in and said, βYou can trust this man!β He was absolutely right. I will be referring any friends and family to him regardless of their credit situation, good or bad. Brian, I cannot thank you enough!
We came to buy a car and were a little unprepared. It didnt matter because Robert was patient and understanding, while making sure we understood all the paperwork. He also made sure that we had auto insurance that day, not the day after
I had a tough situation to work with and while others were quick to give up or simply claim they couldnt get a deal done for me, the folks at JFR South, namely Haley and Robert, really stepped up and went out of their way to close my deal. In previous car buying experiences, dealers have made me feel like Im on trial awaiting a big verdict. Haley and Robert never made me feel like, but instead, made me feel as though they were in my corner throughout the entire process. I highly recommend giving them a visit if/when youre in the market for a new vehicle! Thank you so much, Robert and Haley, and your entire staff there at JFR Cars South...yall are outstanding! - Danny
This has been the best experience I have ever had with buying a car. Highly recommend this dealer. Rob Lyons is the man to talk to. Got me done and into the vehicle I wanted at the car payment I could handle. Him and Haley were kind, professional, and actually cared about what I wanted and needed. Will definitely go back.
This place was a really good place to get a truck/car. I had great service from Haley. She even drove down to Parker to check out the quality of a truck for me, and was honest when the truck wasnt good quality. She then found me an even better truck that has helped me to grow my business!!
By far the easiest car buying experience i have ever had, me and my wife are ecstatic about how nice our car is. The 2 girls were excellent and very polite. Melissa and i cannot be more satisfied. Thank you JFR we will definitely be back to get another car.
Had a great experience. Brian even went and picked up a car from another lot that I wanted to look at. I was in the market for an SUV and there were multiple choices, all low mileage and well maintained. Driving 3hrs from a remote area of the state I was grateful for being pre approved and having the my vehicle choices ready for test drive. I love my new SUV only 17,000 miles on it! In and out of dealership in 3 hours including test drives!
We would like to thank Huey for all his help in getting us the vehicle we needed. Promptly returned calls and got our financing done. We would definitely recommend jfr and Huey. Thanks again.
Great place to by a car super helpful super friendly its has been an awesome experience so great that my girlfriend bought a car today and Im going to buy one tomorrow great place great people exspesally Haley
Absolutely amazing the best experience Iβve ever had or thought I would have my agents name is Haley Lyons she was amazing extremely efficient she was responsive and she got me a amazing deal
Rob and Haley was the best. I was very nervous about financing a car. But these 2 people made it easy. It wasnt any fast taking like trying to get over on you. Very honest and trustworthy car dealer. Thank you Rob and Haley so much for my new car.
Great! They brought the car to C. Springs...twice
The girl who helped me was nice, but this place ran my credit THIRTEEN times just to deny me financing anyways.Avoid this place at all costs.
I went to JFR & Associates and was treated great Matt Roach went above and beyond to make my car buying experience the best. He really delivered great service. Frank Rivera was really great as well. 3 hours in and out with my new car. Thank you Matt and Frank. I have recommended you to my friends and coworkers
Huey was fantastic to work with helped my Wife and I with our car then helped my Son get one of his dream cars ( Mustang)
Awesome place!!!!! Mr. Brian has been my go to guy over and over. I highly recommend this place if your in the market for a vehicle. No games, no gimmicks!!!!
I have a low credit score but I make VERY good money. My husband has a great credit score but due to all the shut downs from Covid his business has not been very lucrative. They said they would see what they could do about the truck we wanted. Well what they did is put 7 hard inquiries on our credit and then never called us back. Way to go guys! Next time just tell someone you dont want to work with them instead of messing up their credit!!!!!
Amazing experience all the way. I got such a wonderful car, so much more than I expected, at the price that I can afford. Huey Stewart is the best! He explained everything to me from start to finish and treated me like I was family. I believe this company practices honesty and integrity. I will definitely be back! Thank you!
I was sold an Audi (24,000 miles) with a broken oil pump. I found out initially when my car started to smoke. JFR took it to their mechanic, and they claimed to fix it. Two weeks later, my oil pressure sensor went off. I took the car to an Audi dealership, and was Quoted $1500 to get it fixed. Rob, the salesman, sold me a warranty for $3000, and raved about it!! Of course he did, heβs a crooked salesperson. The warranty covered close to nothing. I ended up spending an additional $1200 to get my car fixed. The customer service was awful - they said I was on my own. Haley was good at getting my loan approved. Everything else was a scam and a headache. Stay away from them. Rob didnβt even let me negotiate the price of the car. He just wanted me to sign the papers. Such bad karma...
Super nice people and no fuss or pressure they tell straight right from the hip ...plus the inventory is at a platinum level
Spoke to gentleman named Mark today and there was a bit of confusion at first, so I left a negative review. However Mark has since called me back and we were able to dicuss where the confusion was. Mark explained to me the whole process includingshipping titling negotiating etc. and now feel alot better about buying a car from him. I was able to tell him my offer which he taking back to his client today or tomorrow. Looking forward to doing business with Mark.
I am a native of COS for 43 years and the this the best I have ever experienced in a car purchase. Their service is personalized and they are up front what they can do for you. Brian made a quick and easy process. Thank you!
Dont go here they take money an dont give money back even if car is returned charge is 50 a day plus miliage.. still owes 200.00 out of down payment always giving run are ok under for going on 5 months..
Theyβll take advantage when they can, definitely avoid this one place
Brian John is amazing! He was very attentive & informative. The whole process from beginning to end was very easy and enjoyable. I have had numerous experiences with the contemporary type of car dealerships in the past, but this was my first experience with JFR & Associates. After experiencing first hand the attentive and genuine nature of what JFR had offered us; never again will I go through a βregularβ type dealership for my vehicle needs. I will most definitely return to JFR in the future, when the time arises for another vehicle. We were approved for and were able to choose a vehicle perfect for my young son and I. Being a single mother who is trying to get back on my feet; having a dependable & affordable vehicle is a must. Thank you Brian for everything! You rock!
Honest and knowledgeable
We purchased a hail damaged 2010 Honda Pilot, via Rob Lyons, about a month ago... at a very nice price. Rob went above and beyond throughout the process. We live in Boulder and were traveling quite a few hours, to purchase in Colorado Springs.... He worked with me over the phone for over 3 days, so the deal would go smoothly when we arrived.When we arrived, things did not go as planned... but Rob was quick to save the day! Rob responded by offering alternative options, making sure we went home with the car we came for...with the budget we had.Id recommend JFR/Rob Lyons for any car buying needs, and we will likely use JFR for our next purchase.
Huey Stewart was amazing, easy to understand, and very helpful. Buying a car shouldnt have to be stressful, and Huey makes sure it isnt. I recommend JFR & Associates to anyone, especially if youve gone through a bankruptcy. They treat you with respect and dignity. I got a like-new vehicle (2 years old), no hassles, and the nicest people youll meet. They love veterans too. Go pay them a visit. They can help just about anyone.
I did NOT give them permission to run my credit ! For the last 3 months!!! Stop it now !!!
Great place to shop
Worst experience of my life, do not trust these people...
The best place to get a car.. especially if your filing bankruptcy they give you a second chance. They do what they could to get you a great car and a great payment plus refinance later to lower the payments even more. Very friendly and honestly a great car buying experience. . Robert Lyons is springs helped us out and he was great!!! Wouldnt mind buying another car from them again.
Haley was the best!! Very professional and very understanding. Not to mention a firm handshake!! Thank you Miss Lyons and the rest of the JFR & Associates family for get me rolling again
Huey is the man. Hands down can work magic and will go above and beyond to get you an incredible deal. I will be sending him my son, now that my 20 yr old gaming Vitamin D deficient son has finally washed himself and is strengthen his other eight fingers at a real job. Thatβs how much I trust him. Huey that is.......
Very knowledgeable and helped me get into an affordable car even with a bankruptcy! Brian John is amazing!
I love this place and would recommend anyone to buy a car here! Crystal was great. She was honest and helpful to get me a car I deserve. I tried almost all other dealers that handle credit issues and they were crooks telling me one thing on the phone only to change it when they got me there. They said they can help but they limited me to one car. Crystal got me approved before I got there and had a selection of vehicles that were in my price range. JFR & Associates thank you!
I have bought multiple cars from Rob Lyons. He is a straight shooter, will try to get you what you want and will let you know right away if you need to shift gears. I have never had a bad experience nor have any of the people i have referred.
I would never go to any where else, Just a quick and smooth process. Rob was so helpful and pleasant. After buying one car, 4 days later I went back for another. I got the best interest rate and the price was better than the other Dealerships I went to.
They gave us more than a fair price for our trade. Haylie Lyons was very professional and she even called us back in to the office to lower the price of the 2017 Dodge Caravan originally it was 16k then she lowered the price to 14k after we signed the papers for the original price. They really can work with all credit situations.
Because they Dale quality cars and trucks I got a nice truck Im very proud of I love it. Thank you JFR.
The staff there are very friendly helpful and sincerely try to get you the deal you want/need and usually do!If you need a car and have a base income contact Robert Lyons at JFR & Associates
I contacted this company about a Tundra and they said it wasnt available but theyd be happy to find one for me for thousands more. Its interesting, that truck is still listed on the website, despite it being sold. This is bait-and-switch. In addition, Huey was pretty rude to me in an email exchange where he insisted that I was wrong with my price range (which this truck was listed in) and that in the hot car market (not sure what this means) Id have to spend more to get what I want. This isnt true as there are literally dozens of Tundras available in the $25-$30k range that Im looking at. Id avoid and go to one of another hundred or so dealerships in the front range.
Very disappointing experience. I was misled from the very beginning. I told the sales person, Haley that I didnt have very good credit and wasnt sure that she would be able to help me. She ran my credit with a lot of financial institutions and finally said that I was approved! I was in the office for a whole day test driving different cars for me to choose from only for her to come back at the end of the day and tell me that the bank wanted me to wait until I was at my current employer for 3 months (18 days shy). Although I was disappointed, I waited. After more than the 18 days, I reached out again and she had to reverify my application and I hadnt heard anything from her for a couple days only to touch base with her and find out that she wasnt going to be able to help me. She told me to try Nevada Auto Sales. Total waste of time!
In my dealings with this company, mixed reviews. On one hand, nice people. But on the other, Im not sure the car business is something they have their heads wrapped around. Horrible at communicating. And in the car biz, that needs to be top priority. Plus, they dont have a bad credit program in place that actually works.
Under no circumstance do you buy a car from this particular dealership. No matter how desperate you get. Youll end up regretting doing business with them like I did. Plus, something is just not right about that place. ALWAYS GET GAP INSURANCE!!!!!! Especially with all of these hail storms happening in Colorado as of late.
Knowledgeable staff. Real pros.
This was a fantastic experience today Haley went above and beyond I cant wait get back there and make a purchase on thank you Haley
UPDATE: They called to speak with the person on my van loan with me, refuses to answer my calls or texts. Told him they would be personally delivering the piece to my van to our place, DIDNT HAPPEN! He said hed get me my refund on the money withdrawn from my account for the extra insurance that was suppose to have stopped, NOTHING HAPPENED! They tell you what you want to hear, to see if youll change your review. But they lie, lie, lie!At first they seem like they are decent trying to help you out. But they are scam artists. They promise you things then back out even when its on paper. They were suppose to fix my side panel, never have. Its been 3 months. I cancelled extra insurance on my policy and they are still taking money off my card which was suppose to stop. Ill be contacting an attorney about these issues as well. I just dont want anyone else to go through what Im going through with them. They dont even have the decency to return your calls. DONT GO HERE!!!
Huey Stewart did an amazing job helping me get a car. He was able to work around my busy schedule. He got me the car I wanted fast and easy with no issues. He worked around any difficulties with ease and comminicated everything very well. I am so greatful that I went to JFR to get my vehicle!
I was In and out within 2 hours, no hassle buying, Brian is awesome as well as rest of staff! Less than $800 including insurance, I drove away with my car that day!
Unfortunately I have to change my review and state that if you buy a car here make sure you check all of the components on the car and that they work! I purchased my car late summer and a/c worked great I never would of thought to check that the heater worked and one cold morning several weeks after purchasing I found out it didnt work. I returned to the dealership and was told Volkswagens warranty would cover it, well it didnt! They also should of issued me a certificate for an emissions test but didnt. Plus they will submit your paperwork to multiple lenders who all run a credit check instead of running it themselves and submitting the score therefore lowering your score even more and those inquiries stay for 2 yrs. I appreciate that the following information took place and I am thankful for their help, just wanted consumers to be aware of the negatives as well!!JFR & Associates got me into a car when no one else could! A car with low mileage, and in reasonably good condition, I guess, cost alot to have heater fixed a whole lot!!!!!
We had dillion and crystal and they did a very good job so they need a raise they got us in a 2013 Honda Accord and we love it thanks to both of u
Go here dont get ripped off at a car dealership. They represent you and not their wallet. Select from over 100,000 cars online. Friendly financing to.
Great place to buy a car if you know what you want they will find it for you. Just want a new car tell them what youd like how much you want your payments to be theyll make it work, Im so satisfied with my car I got through them that I will use again when I want a New car and my family had been trough them as well as a few co-workers
Purchased a vehicle from there it has only been a month the vehicle cannot drive at all took it to the shop and they said I had to spend over 3 thousand dollars to get it fixed. Never again I will purchase another vehicle I almost got into an accident as well on I-25 because the suv stalled and wheels wouldnβt turn nor push to drive at all everything was bad the 4x4 power train you name it terrible Iβm letting the truck go and rather walk by foot to work if I have to.
Had an appointment scheduled for 1530. Arrived there around 1535. Was told Haley was on her way back and would only be a few minutes late. I sat in the lobby until 1620 before giving up. Decided to go somewhere else. First impressions are very important to me as well as communication. I didnt receive a call or text from her at all. So texted her letting her know I had to go and to let me know when an appointment could be set on time. No apology received other thanMonday at 1500? Another thing I didnt appreciate is the lack of confidentiality. Another couple was in buying a car and their rep Avery was asking too many personal questions, SSN, income, etc in the middle of the lobby. Definitely not impressed with the entire experience. I would however recommend the location in Littleton as I dealt with them on 2 car purchases and had a great experience.
Its oky its not importantWe tryng to buy a car laborAll we can hear is this to expensive this less expensiveIf you trying to buy a carSales man should help us not to discourage us so we end up buy a car other dealership thank youBut at least we experienced not to go back there.is ok we love ourNew car
I am a recent college grad that has poor credit from a situation that was out of my control. I found a car that I was interested online so I called Huey and he told me that he had something cheaper available. I explained to him my credit situation and what my score was before I went in that night and he told me that that would be no problem. I went in that night and was told that the price of the car was going to go up at least 2,000 more because of my credit score meaning my payments would be about 150 more than what I wanted to pay. I was obviously frustrated because he already knew my credit score before he ran it because I told him and he could have told me what the price would be before he ran a hard credit check and lowered my score as well as having me come up there. After I found out that the price would be higher I asked if having a cosigner would keep the car at the original price and he made it clear that he did not want me to have a cosigner and stated, wasnt I a big girl, and shouldnt I want to buy a car on my own. The next day he was trying hard to get me the car with a lower payment but told me that he couldnt discuss the deal he had over the phone because we dont do business over the phone so he wanted me to come in. A text was miscommunicated and I thought that he wanted me to come in the next day instead of the current day, so he called me and was livid that I hadnt come in. I apologized and said that I was sorry I misunderstood. I told him that I had no ride to get to his office and he offered to give me a ride. I am a 53 woman and have been had prior bad experiences with men so I did not feel comfortable with a man I just met the day before coming to my house and picking me up whether he was just trying to make a business deal or not, it was nothing personal to him, just my own cautious ways. He took this extremely offensive and proceeded to tell me that obviously I dont trust him so I shouldnt do business with someone that I dont trust and then hung up on me!!! This was the WORST customer service I have ever received. I was surprised after reading his previous reviews with the experience I had. He was EXTREMELY pushy and dishonest in my eyes and to top it off rude at the end. He definitely made my first car buying experience a difficult one. I will NEVER go back and will NEVER refer anyone to this joke of a place.
Haley and the gang were Awesome and very easy to work with!
Brian did a great job delivering me great customer service, I went to a car dealership and left with out a vehicle and a headache. I than went to JFR & Associates and left with a vehicle that day, and was treated very well and they earned a customer fair and square.
Love the service, the honesty, and the quickness with our deal! Will definitely come back in the future!
We recently went through JFR and Associates last week searching for a vehicle, worked with Robert Lyons in their Colorado Springs location.For starters the rating 5 Star just doesnt do enough justice regarding our satisfaction with them!!! We will absolutely be long lasting returning customers and further - we will be recommend their services to anyone in search for something better for their transportation needs!!Lets just say we dont miss our Ford F-150 and that was immediate! Thank you so much Robert for all your dedication in helping us! We dont have the best of credit but hands down these guys went way above and beyond even against the odds and actually got us a way better rate on our auto loan then we have had, so not only did we get a beautiful newer beast with near to no miles on it compared to our owned Ford but they did this with a serious HASSLE FREE method and dedicated to actually helping us instead of their pockets like what happens at most car dealerships!I sincerely encourage and hope you will take the time to check them out if your in the market for a LEGITIMATE reliable vehicle for yourself/family!We look forward to seeing Robert in approx 6 months for a 2nd vehicle as we couldnt imagine going anywhere else!!
Just got a new truck from Crystal here. If you want a small business experience, and want to deal with people that actually want to help you and make sure you are happy, this is the place to go.
It was one of the best car buying experience I have had. They work hard to find the right one for me. Awesome jod C.B.L.!!! I be sendind people your way!! Happy Subaru guy!!!!
I really enjoyed pesonally purchasing a car from them and they mentioned if i refer someone i get a 500$ referall fee so i referred my son and he did purchase a car my son then told me hey dad you get a fee for referring me, i never got a check and when i finally did get a hold of Haley she said no not 500$ its only 250$ they sent the check to my old address and i never received it, she claims after 2 weeks it still has not been returned then she told me well we can cancell the check but it will cost you 35$ my next step from here is to recover the email my wife received stating that i can get a 500$ referral fee, after that BBB is me next step and any other palce i can let people know they are cons.
This place is nothing more than a bunch of con artist. Trying to make a buck. They dont care about the safety of the person in or buying the vehicle. They charge twice what anyone else does. There mechanic is a back yard mechanic not even certified the buy replacement parts from the junk yard. They say one thing and do something else. Three days after buying a truck the motor blew they said they would pay half they did not. They would not warrantee the truck or the new engine. They charged usfull price for it. And we have now had the trucksince dec.we have put almost 5000.00 in to fixing it. And thats not including labor thats just in parts fluids and filter. Exclusioding oil changes and regular maintenance and gas. Now we have a 2nd blown engine. Because the are too cheap to do anything right. We even had to payout of pocket for the tow truck. DONT USE THEM DONT TRUST THEM DONT BE LIVE THEM THEY WILL SCREW YOU.
About five months ago my wife and I was looking for a new vehicle, so we found jfr and it all started out great in the beginning, they had the truck that we was looking for and I mean the truck! We got to the prooerty we was meet by the sales girl outside and she showed us the truck. And this is when the red flags should have went up but we needed to get in something right away due to the old one was done. So we hoop in and start it up and she says we needed to stay in the lot because no gas. ( RED FLAG) drove ok for a lot drive! It looked good inside and out for a used truck. No leaks at least visable. So we proceeded. All went good . Had the truck 3 days (yes 3 days) and the 5.7 hemi motor blew. Called the dealer and they said well u bought it used! Well after fighting with them over this and tire world over it ( witch tire world dont have but 1certified mechanic)(red flag) and well get didnt check the truck like jfr says. Finally a week goes by they agreed to get e a new motor, but they wanted a mechanic friend do it .ok fine, well this mechanic live 1.5 hour away from me and he worked out if his garage at home. (Red flag). After a month no truck and Im making payments finally get truck back. Well to sum it up my truck has seen more shop hours then it has road hours I have all maintenance records I have done and I have reports from 3 different shops that this truck should have never been released to drive on the road. Due to the front end steering and suspension was loose and needed parts replaced before it was road Worthy. I have spent more money trying to keep up on maintenance or repairs to the used new motor or getting front end fixed then what the truck is worth. And I finally called jfr and told them I need the warranty info for the motor cuz every sensor on the motor to I inclu water pump oil pump throttle body and yes crank shaft needed to be replaced . That was 2 weeks ago and still cant get a call back. But Brian john wants payment on the motor. Not going to happen buddy. Sum it up dont ever think about using these Colorado springs jfr group they are scammers and dont take care of the customer in the safety aspect . All they want is the money. Not sure about Denver group but just be careful. And do ur homework first.
The worst of the worst. They sold me a car that had no fluids at all in it, bad brakes and rotors, bad tires, and broke down 2months later due to transmission. Brian John is the rudest most unprofessional sales person ever! I dont recommend JFR to my worst enemy. What a joke.
Haley hook me up bad credit an all so happy to be driving away like a little kid with a new toy
After putting a 50% down payment they tried screwing us with a 21% interest rate. When were paying the full amount in cash they wouldnt budge on the price at all. The salesman was rude towards me and said I showed up to the party late and have no say in the deal because i had work while my girlfriend went to the dealership earlier when I wasnt available. We are 18 years old and my girlfriend doesnt know much about financial things. If I was with her I wouldve never let her buy from this place and if it was me I would never go back here.
If I had to describe this place in one word it would be SHADY!!! DO NOT DEAL WITH THESE PEOPLE UNLESS YOU WANT TO BE RIPPED OFF!!! I got a flyer in the mail claiming how they could help me get into a late model newer car after a bankrupcy. I was dealing with Brian and he is really sleezy. I told him what I wanted and then he proceeded to try and talk me into something else, I stood my grounds and told him NO. He began to look for my specified car and gave me this outrageous interest rate. I had just gotten a really good rate from another dealer despite my bankrupcy but that car was totaled in the last hail storm. I called Brian trying to avoid multiple hits on my credit and he talked really good during this whole process. He called and told me he had found the car wanted and to come down to test drive it. This car was supposed to be a 2016 but looked more like a 2006. I told hm the car looked dull and beat up. Brian then insulted my intelligence by telling me IT WAS JUST DIRTY as if I couldnt tell the difference. Aside from that he then proceed to tell me lets test drive it. I told him THIS IS NOT WHAT I WANT. He says didnt I send you pictures knowing full well that he didnt. Then he tried to guilt trip me by saying I drove all the way to Pueblo to get it. I dont care where you drove to you can take that hunk of junk right back! He said what car did you want? I got on tbe internet that was as slow as dial up to show him. I gathered myself and left after that. I didnt feel like I was as important as the money was. THIS IS NOT WHERE YOU WANT TO BE!!!. You may pay more at a reputable car dealership but its worth it to deal with honest people that demonstrate INTEGRITY!!! I only gave the 1 star because there was no option for ZERO!!!!
Good deals, might have to haggle a bit but good deals!
Iβve received letters weekly from Bryan John- sounds like a fake name, and after reading these reviews Iβm not interested at all. I filed bankruptcy over a car deal gone wrong and Iβm not going through that again Iβd rather wait the two years and buy whatever I want. I drive a superduty diesel dually and my wife a new escape. Donβt need anything goodluck JFR save the paper and quit mailing me letters!
Very friendly and very good service!!
They only reason Im giving three stars instead of one is because even though theyre liars they can get you approved and theyre nice enough people. So lets begin here, they never return calls at all and Everytime you call them theyre always like oh I was just about to call you. It took three weeks to get a test drive. I went in saying I wanted a specific car Rob said it would be no problem and that should work fine. After finally getting my appointment after 3 cancels he showed me to cars that I specifically said I didnt want nor would I ever buy (Kia Spectra, Toyota Yaris) and a Honda Accord which was in good awful Condition, so thinking he probably forgot which I wouldnt blame him for I ask about the car he said would work and he responds with we dont look at the price we look at how much over the kbb value is when financing. This makes absolutely zero sense figuring they are asking 12500 for the Honda accord and its valued at 8500. The car I wanted was 9500, and valued at 7900. Something is seriously wrong with this dealership and I would only come here if I needed a car really bad. One last thing also before I went in I asked about average down payment and he said it wouldnt be over 500 no matter what our credit scores were and when I got there we were told it was going to be 800-1200.
No dont go through them its all bout getting you in and signing and your done with they only want your money there not there to help or customer service its only money they want I just got a dodge from them they promised one thing but I ended up with it not fixed a broken heater vent door panel and broken seat side panel but instead of just fixing without complaint they which mostly was Taleia M she would be so unprofessional disrespectful they have me a loaner car while the tried fixing a problem for the 2nd time and instead of just calling saying you car is done which it wasnt she was like why havent you picked up your car ...hello how would I know it was ready then she always expected us there right that min. Like nobody works when I told her it wouldnt be til evening she says Ill go get my loaner car whats your address you can find your own way to springs to pick up your car ..what the hell who does this then her mg Brian I believe ended up like her nice at 1st just trust me dont do it ...now I have broken stuff a chip in windshield they did when bring it home the drive it on empty tires were low and idk a mess:( and to think how could a owner want someone like them working for him isnt the point to have happy clients and get referrals and for your clients to come back again when in need of another car truck van whichever nope not with them I wont tell anyone I purchased my dodge from them .
Robert will take care of you. Great place to buy a car!
Just got a car from here 2017 under 25,000K and my credit was all tore up, this place is the shiznit. Huey will take care of you I swear.
BUYER BEWARE!!!!! If I could give this place negative stars I would! This place is super shady! I was put in a bit of a hard place were I needed to refinance my vehicle in a hurry, to buy a home. I applied to numerous places online and picked this place because it was in town and I could talk someone locally. First, on the phone, I was told I could refinance from a joint account to a single account, however I shouldnt talk to any other lenders because it could make it harder to refinance. When I got to their place, they told me they couldnt refinance because they are not a bank, but would be able to buy my vehicle and sell it back to me for a fee! I was in such a pickle, and blew off all other lenders and ended up signing that day. Believe me not one of my best decisions and it cost me thousands, and the fact that Im writing this, despite my extreme embarrassment,is a testament to how horrible this place is!! To top it all off, they still havent paid the old loan off, 16 days later, the only reason I did this and will not return my calls! I am writing this to warn you all. Please if all possible DO NOT use this company!!!! BUYER BEWARE!! Sales Person is Rob.
Honest and fair gave me a great deal
Great place to get a vehicle!
Brian is a scam artist
I would not do business with this company. Heugo was the employee that acted unprofessional. There are plenty of places to spend your money on a vehicle.
Bought several autos here.
Great place to buy cars
Rob is the man. Give him a call...