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Walmart Auto Care Centers
1120 S Mt Vernon Ave, Colton, CA 92324, United States
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Walmart Auto Care Centers
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Ma
Review №1

It was great and fast, they check the fluids and tire pressure and other thing very happy with service

po
Review №2

Employees are the worst. It is like everyone is so displeased working there that they take it out on their customers. Nobody address me to let me know that someone would take my info for my vehicle for an oil change nor that my vehicle was finished. Poor poor customer service. I now remember why I stop coming here. I wont be coming back here! Half a star is what is really deserved.

Ju
Review №3

Employees are not around the cash register ... it takes a long time to get help

Ed
Review №4

Employees were very friendly and the value was great, but the service time was much longer than normal.

Ci
Review №5

The store is great but honestly the help is horrible and I would drive there only if its an emergency or else I will drive the extra like 10 minutes to go to a different one and I used to work for Walmart and this store is nothing like the others these people here are judgmental and it doesnt matter if you walk in in $100 suit if it doesnt look like $100 suit or your hair strand is out of place youre an automatic thief just a heads up

Jo
Review №6

Do NOT come here for your tires if youre not interested in completely wasting your time and gas.I called the night before to make sure they had 4 Douglas tires for my car. They said they had 8. I called the morning of to make sure they still had them. They said they had 8. I drove down and got there at 815am, asked them if they had the tires. They said they had 8. They made me wait 15 minutes to get the speed rating for my car tire before they quoted me and sign the paper work.It was only 2 guys working and there was a line so I got a ride and went for some lunch. At 11am, I get a call and am expecting my tires to be ready. Instead they tell me THEY DONT HAVE THE TIRES, THEY ONLY HAVE 3! Turns out they had a discrepancy in the system and never physically checked, which they should have. I waited about 2 and a half hours to find out they didnt even have the tires. Originally the quote for those 4 was 280 before tax, and after this new they tried to quote me for tires that cost 360 before tax. They took my time and gas, and my rides time and gas for no work to be done. Took my money elsewhere, as should you.

Ma
Review №7

Worst experience ever employees have no experience at all, Dont waste your time in going they are very very slow, no matter what time you go they take more than 4 hours there. Worst service.

Yu
Review №8

I guess they must not want any business. Ive called 5 times at different times and no one answers smh.

Mu
Review №9

Awesome service. I change all four tires. Manager and other associates are great. It’s a good place. Prices are reasonable. You can find almost everything

Su
Review №10

Service was GREAT employees were super friendly and fast I was 4th in line for an oil change arriving at 8:18am and I was out of there at 9am thank you Walmart Auto Care Crew

Co
Review №11

Arrived at the tire center at 1:15pm today. Received a positive greeting from a tech that required 20 minutes to input my data into his computer (he seemed to be having trouble). At 3pm I was told there were two nails in the sidewall of my tire. He happily showed me the tire and I realized it was not in the sidewall, instead the staple he found was in the tread. He said he was not allowed to repair the tire, because the staple was near the sidewall. He suggested I buy a tire plugging kit and sent me on my way. Nearly 3.5 hours wasted due to bad policy and slow service. I like Walmart, but I wont be back to this tire center.

Ki
Review №12

DO NOT GO THIS PLACE!I had my vehicle serviced there and when I returned they told me they don’t know what occurred to my key. I waited 2 hours afterwards waiting for them to review surveillance. During that time they accused me of having the key. My wife had to find a spare key and drive it over.The manager assured me they would take care of it. I would call them and they would not return my calls.I had to eventually sue Walmart in small claims court.

Es
Review №13

Making an oil change here takes 3.5 hours. Technicians just walking around and milking the clock. No manager presence at the shop ever.Before service was good and was smart to take advantage of Walmart prices but nowadays I prefer to pay few bucks more than waist my free time waiting ridiculous time watching employees not loving what they do.

Vo
Review №14

They destroyed my car! They didnt have the right tool to remove the oil filter (never let me know) so 5 employees took turns with a chisel and hammer to try to remove it! One of them missed and cracked the oil pan case! (never let me know) I got paged to the desk that they didnt have the tools to remove the oil filter but they did change the oil and expected me to pay. I refused. Management was called and they didnt charge. Get it home and noticed it leaking. By then the service department was closed. Took it to Toyota where they showed me the damage. Went back to Walmart and argued with management. They said they didnt do it of course and referred me to file a claim the claim investigation led to them seeing them beat the vehicle to death on camera and the claim department to say yes they did not have the proper tools and had to resort to improperly used non conventional tools but he didnt believe that they could have done the damage and referred me to proceed with legal actions if I or Toyota saw it differently. *on going process*

Pa
Review №15

Terrible service. These people cant even seal the plug to my oil pan right and it started leaking all over my driveway and garage. Went to complain and they claimed my oil pan was cracked, didnt even compensate for my lost oil. Had a mechanic look at it for over 2 hours and he said everything was normal with no cracks or leaks anywhere. Full of amateurs, terrible service, and they will never take responsibility for any of their screw ups. Truly horrible service with terrible employees. I would rate it zero stars if I could

Vi
Review №16

If you care about your vehicle...Do NOT service you vehicle here. I have a spare car that I lend out from time to time to siblings and they don’t usually do their own basic service like I do. So the most recent user had my car serviced at this Wall-Mart. Come time to do my services myself and they ovetighten my oil drain plug. Then when I take my car back to have them loosen or replace the plug they want to charge me or not bother to fix the issue they made. There is no need to over tight an oil drain plug!!! Let alone not own up to their problem. It’s say a lot about their services management and training associated with Wal-Mart, if they cause little issue like this then don’t own up to it. Trust the rating here. They don’t even deserve one star, lucky for them Google doesnt allow me to rate lower!!

Co
Review №17

4 hour wait because they don’t have enough people, HIRE MORE PEOPLEAlso watch employees just walk around in between each one of my tires being changed

Th
Review №18

Very good very nice people did a great job

Sa
Review №19

I WISH I COULD GIVE 0 STARS, so misleading I ordered tires from them and everytime I called i would be on hold for over 15 mins just waiting on someone to pick up (thats if they answered) they would say two more days maam! Then I called on the 6th day and their saying its no sign of me ordering tires. Omg Im beyond upset this place is HORRIBLE my car has been sitting for 6 days thinking that I had tires on the way and now Im back to square one. STAY AWAY FROM THIS WALMART TIRE CENTER THEY SUCK

Fa
Review №20

The worst service ever! Super slow!They dont know how much the service will cost you unless you waste your time and wait 4 hours just to have new tires!

Ba
Review №21

Great price and friendly people

Ad
Review №22

Had me waiting in the rain for twenty minutes and didnt even come out to look at my car. Will not return.

Ma
Review №23

Oh we dont do oil changes for bmw after we get there. Thanks for wasting our time

Jo
Review №24

They were the worst. They ended up pulling some kind of plug under my car and had oil leaking everywhere.

An
Review №25

Bought an everstart battery for my truck that died 2 years later. Waited 30 minutes just to get it checked. Everyone was grumpy here so I can see why they have a 1.6 star rating

Jo
Review №26

Take your car here if you have at least 2 hours to waste.

Mi
Review №27

They might not be the best or the fastest but if youre going to Walmart anyways why not

Je
Review №28

Got a battery for my 63 bug price was I guess fair it was installed quickly but the inside staff was slow and it took me twice as long to pay for it cash then it did to put in?

Ju
Review №29

Horrible!!!!!!! Walmart being Walmart. Tires have no warranty. Customer service as bad as always. What a waist of time. Go to your local tire shop instead.

Le
Review №30

My English was not perfect, I had to take the service because I was urgent, I could not let another day go by.But the treatment was one of contempt and irritation on the part of the employees.Disastrous

Information
24 Photos
30 Comments
2 Rating
  • Address:1120 S Mt Vernon Ave, Colton, CA 92324, United States
  • Site:https://walmart.com/store/1692-colton-ca
  • Phone:+1 909-783-9313
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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