I made an appointment because my check engine light turned on, dropped my car off at the shop, and waited a few hours until they called back to tell me my car was ready. They said it was something wrong with the code, that they reset the code, and my car was actually fine. They gave me my keys (of which they broke a keychain of mine) and then I eventually needed help getting out of their parking lot. I was charged an insane amount for only labor. 100% will NOT return to this business.
I highly recommend Zeagler’s. I’ve been taking my cars there for more than 15 years because I believe Ralph and Scott are honest, professional mechanics. Their prices are affordable. There were times when I thought there was something seriously wrong with my car, and it turned out to be a small repair. Times like that you’re grateful not to be taken advantage of. Recently, something did go seriously wrong. The transmission went out on my old Sienna with more than 225,000 miles. They popped another one in at a good price, and it’s riding just fine. It’s why I keep going back.
Over the past few years, Zeagler Auto Service has provided our family with top-notch service. Being from New York and having a son and daughter attend U of SC, weve had 4 different vehicles brought to them at different times and for different reasons. Each time its been a pleasure knowing there is no game playing taking place when they get to work. Ralph and Scott are extremely courteous. Jeanine and I appreciated their honesty and professionalism from our first experience using them. They are a perfect example of how an auto repair business should be run and no one person should have any doubts in their mind about the kind of service they would receive if they decide to call them. You will not be disappointed.
They are THE BEST! You might have to wait a day or two but thats because they are so popular and busy. Job will be done as excellent as can be and the price Im sure is the lowest it could be. Friendly and dont talk to women like they dont know anything about the vehicle🤩
Had my wifes car over 2 weeks to tell us they couldnt figure out the problem.
I always take my car here when something wrong with it they fix it and if its not right they say bring it back so they can get it right. I like Mr.Zeagler and his team good Auto shop!
Fast and accurate quote! Everything works great
Fast, polite, reasonable price. I would definitely go here again.
Awesome experience. I needed a small repair to bolt down my battery, which was done in about 15 minutes and I was not even charged for the service! I have just moved back to Columbia after almost 30 years away, and will definitely make this my new car shop.
Been going here for years, whole family has. Theres a reason for that. Ralph is a good guy who gets the job done as he says he will, and wont try any typical mechanic tricks. If you go anywhere else...reconsider.
Honest, Reliable, and always fair auto service! These guys are the best in the city of Columbia hands down! 10/10
Super honest mechanic.
Affordable, friendly, and great customer service! Thanks again for mounting my new tires! Definitely recommend.
Simply the best! You might have to wait awhile for them to get to your car because theyre so busy, but its worth the wait...trust me. Wont charge you for parts you dont need
Ralph and his son run a tight honest car repair outfit. They keep the garage clean, simple and straight forward. I have taken all my cars to him for over 30 years. I trust him implicitly.
I have been using Zeagler to maintain my mercedes for over a decade. He is a professional auto mechanic that I can trust - he doesnt over charge. I highly recommend his services.
So my father-in-law was driving from Florida to Ohio via Columbia in his 2009 Chevy Colorado. About 60 miles south of Columbia his transmission began to fail. After he called and told me the issue, I immediately hopped online and based on Google and Yelp reviews I sent my father-in-law straight to Zeagler. Zeagler did not disappoint. They were able to get him a rebuilt transmission and install it within about a week at an extremely reasonable price. Since the new transmission was installed he has driven the truck back to Florida with zero transmission issues. Thank you Zeagler!
Was driving through Columbia and had car trouble. The dealership could not get to me for at least a day, Zeagler’s worked me in, fixed the car promptly and charged a fair price. I now know where to send my college kids to get their cars worked on when and if it’s needed. Very nice people.
Honest dependable mechanic!! You can trust them to do a great job and not rip you off by doing work you dont need. The only downside for some would be it may take a little longer to get your vehicle back due to the fact theyre so busy. This is the only shop I use for my car.
Beware if youre a Women Fraud company and never fixed the problem but I ended up paying for the service by trusting this fraud company...My car broke down completely I ended up purchasing another car...Its unfortunate how they deceived me but provided great customer service ...Ha a joke
Zieglers does fabulous world. They stand behind their work and unlike so many other places they dont try and sell you everything that you dont need. If you go in for an oil change thats all they will do I will not charge you for tires or tell you you need a lot of work on your car. They prefer to know your car so they can tell what you need and what you dont.
Thorough, fast, friendly, and cost effective
Ralph Zeagler and his team have been looking after our sorry cars for at least 10 years. He runs a clean, serious workshop. He likes to get car back to you the same day. He is laconic and amusing. We trust him and his team completely. I know next to nothing about cars - I just like them to start and keep running but I know a good mechanic. I hope the business continues to thrive. Convenient location for Shandon dwellers.
Ralph Zeagler and his team have been looking after our sorry cars for at least 10 years. He runs a clean, serious workshop. He likes to get car back to you the same day. He is laconic and amusing. We trust him and his team completely. I know next to nothing about cars - I just like them to start and keep running but I know a good mechanic. I hope the business continues to thrive. Convenient location for Shandon dwellers.
Im from out of state and needed a dependable, fast, reasonably priced mechanic for my older truck before hitting the road again. The first time I went in I got exactly that. The second time I went for other work, they told me would take all day. I arrived at 7:30, checked my car in at 8:00a. The car was not worked on when I left at 11:30a. I arrived back at 4:00p that same day and my car was done. Assuming they did the work right after I left, thats about 4.5 hrs, with labor totaling at $525. So that means they charged me about $115/hr., that is giving them the benefit of the doubt. A bit steep. Is that the going rate? I sucked it up since I needed my car and frankly exhausted from having to walk 2 miles and wait and hop buses to get to their shop 6 miles away. (no, they didnt even offer me a ride when their well dressed business man got preferential treatment - and Im an older woman from out of town, which I told them this before). Im a bit pissed that I got taken advantage of by them. Although the work was done well, Ill give them that. Disturbingly the front office lady (owners wife) isnt exactly the nicest person. I DREAD dealing with her. She responds to me as if I was imposing on her because I wanted more details than what was on a general invoice.I still have to get a lighter/device replaced but they said putting that in would be under $200. What? It took a bit of doing to get a better idea of why he would possible charge me even close to that much. I only needed ONE of the two power plugs fixed. Scott ordered both of them without checking first and was going to change them whether they needed it or not. Parts for both: $35 ($10 for the one I actually needed, $25 for the cigarette lighter I didnt need, which still works); Labor? His guess is under $200. Sure dude, just because I didnt flinch to pay your over priced rates doesnt mean I can keep this up. Frankly, $1500 given to this shop is more than my budget can bare and still get home safely. I dont get a ride, dont have a ride and the smell of cat crap in the office while waiting is difficult to endure. I guess if I were a well-dressed, well paid man, they would give me better treatment.
As a woman who knows about cars, I will never go back. The issue was with my seat, they had an attitude with me when I went to pick it up. They put the seat back in so poorly, and jacked a bunch of the screws, there was maybe only one or two where they needed to be the rest were gone. Super disappointing.
Im a Senior Citizen (75 yrs) ... This is the first time they have worked on my car ... They had my car towed, fixed the gear shift problem and charged a very reasonable fee. Nice polite, friendly and knowledgeable people! I am so glad to recommend them!
If you want to have absolutely honest repairs to your vehicle, go see Mr. Zeagler. When we need work done that is beyond my skill level he is who I trust my vehicles too.
My daughter attends Univ SC and we needed to find an auto shop that she could rely on. We found that shop here at Zeaglers. They are friendly, competent and fair. I highly recommend this shop.
Excellent friendly full service auto repair shop. Very satisfied
I took my Chevy Tahoe into the shop with a check engine light on issue. Issue was with the distributor cap button and spark plugs. Diagnosed quickly, truck fixed, runs great. I got the truck back the same day. Communication on issues great, would highly recommend this shop! Will always take my truck there for any service issues.
Great mechanic. Mr. Zeagler is a very helpful and quality mechanic who does a terrific job and doesnt break the bank in the process. I would and will bring my vehicles to him in the future and I recommend that those of you reading this do too.
Honest, fast and very reliable. Have been taking all my vehicles here for the last 7 years. Best shop in Columbia!
This guy has been in business there for over 20 years because he is doing something right. Reasonable prices, honest service. They wont take advantage of your college student! Highly recommend!
I drove my girls car up on a stump and damaged the exhaust (what an idiot right) and i have common sense when it comes to mechanical work... i thought only a ring was busted and I called several dealerships and they were telling me it would cost 1000 dollars blah blah blah and it wasnt just a broken ring, I found this man and good god what a guy, the most honest man youll ever meet. He said i was right it was just a broken ring and it only cost 150 dollars. Great service, great work, and someone you could trust with your money! 10 stars if i could go over five
New favorite for my car! Honest & knowledgeable. Easily answered all of my questions.
Was in a jam with my AC not working and Im from out of town. They got me right in. They couldnt have been nicer and the service was great. Highly recommend!
I have an old 78 Camino that us so difficult to find parts for but this shop always seems to find good working parts and they are very knowledgeable about older cars, staff especially Mr. Zeagler is very helpful and sweet.
Excellent service and the only people I will let work on my 96 impala.
I got an alternator done here that recently malfunctioned. I took the car back to them, and they had it fixed within a day, plugged a leaking tire, and fixed my front end, all for no charge. They have earned my loyalty.
Best place for auto service! Service and cost better than others I have gone to.
Ralph Zeigler is the best he knows his craft pretty good and he has a majestic crew!!!
Very good mechanic.
Good honest service. I have no fear that this company will cheat me.
Basically the only place I trust in Columbia for car repairing now. Very nice service and reasonable price.
CAR WAS TOWED IN. NEVER AUTHORIZED A REPAIR OR EVEN HEARD WHAT THE DIAG WAS AND THEY WENT AHEAD AND DID THE WORK.
Prices. Too high
Fix my car so it can run but it runs ruff & i paid almost 3000.00 dollars for what?
Very caring and understanding
He can fix any car