My oil service was performed in a timely manner. The waiting area is nice and comfortable. My service was done correctly without any issues nor did I have any issues with my vehicle after driving it on a trip. Jim Hudson is a great place to purchase and to get your vehicle serviced. They have a very professional staff and an updated facility.

I have been looking for a Dodge Ram for over three years. I truly thank Heather Busbee for making the purchasing process so easy for me. She kept me and my wife informed every step of the way. Heather made us feel welcomed and my wife and I really appreciate all of her efforts. So if you are in line for a new vehicle, make sure you go by Jim Hudson Buick GMC and ask for Heather.

I came in and they helped me get in a 2016 Truck! Took my old car as down payment and affordable payments. Shout out to the great staff there. 👍🏾💯

My last appointment was great! The young lady that helped me on 30 Oct 2021 was amazing! She got me a great deal and got my car repaired swiftly!

Dawn, Tom and Marc were absolutely wonderful during the interest and purchase of our new vehicle! Everyone was very personable, down to earth and friendly. We also had our trade in picked up. That was also a very nice experience. Again very personable and friendly. Thank you Mr. Hudson and that kind, tall Gentlemen (sorry, I dont remember his name). Fantastic experience all around. We are so happy with our purchase and would recommend anyone to Jim Hudson Buick GMC! Thank you all so much!

When I was searching for and buying my car, Paul Lathrop at Jim Hudson Buick was helpful in finding options that fit my budget and preferences. He was professional and followed up with what was needed even after the sale. The actual paperwork process required a lot of waiting around for several hours but the waiting area was clean and a few snacks were available.

I had spoke with Paul Lathrop about a Nissan Pathfinder. It was at another lot so Paul had it delivered to the GMC lot. When it arrived he took pictures and videos of it. Paul was great and was not pushy.

Frank did a great job in assisting me in having my car repaired. I highly recommend Jim Hudson

Advertised a 2020 Honda Pilot Elite AWD with 16,472 miles for 45,902 plus tax, tag, title. Nice vehicle but the price was a tad over what I consider retail value after doing some research, so we tried negotiating to 45,000 OTD (a fair offer in my opinion considering they probably paid at most 40,000 for it through trade). Dealer rep stated via text that they could do 46,500 OTD and would only negotiate further in person. So we went to see the vehicle in person. Vehicle actually had 17,009 miles, had an open TSB through Honda for infotainment screen, speaker crackling issues. The speakers popped and crackled the entire test drive even with the system off and the rear wiper was missing a decorative cap. Furthermore, the dealer inflated the NADA retail value by adding a cargo package and tow package to the NADA description which the vehicle did not have and listed the mileage as 16,400. Regardless of the issues experienced during the test drive, I was still willing to take my chances if I could purchase the vehicle for 45,000 OTD (my original offer prior to discovering the issues), so we go inside to negotiate. We sit at a desk for 15 minutes before the manager appears and instantly states the price I was told over the phone (46,500) is the best they can do and if we dont like it we can go down the street to Midlands Honda where their used Pilots have 20,000 miles. Needless to say we walked out.Approximately 15 minutes later I get a barrage of calls, texts and voicemails stating they are suddenly able to do 45,000 OTD.Professionalism goes along way in sales, had the manager acted more professional and valued our time, we may have purchased the vehicle.

Dont bother place is a joke.last year brought my car in for service.my lug nuts were stripped,rusted or bowed.the guy assured me he would order them.....nothing.wemt again in mid oct still same problem.the kid at the desk Damian said hed order them and come in mon.didnt hear anything.waited couple weeks called back.lady said she would look into it and call me back.2weeks later I called ....again! Carol answers phone assured me she would find out first thing mon morning and call me.tues havent heard anything.pretty sad laziness still gets rewarded with a paycheck.im done with them

Hello, I had a great experience with you guys. My Service was amazing, Patience, my advisor was the greatest. She did all she could to help me. I really did have the best of the best. Communication was great her manners, she was like really a special part of making this good. I mean really GREAT!!! Even the gentleman that worked on my car was trying to figure things out for me. Even after things were finished Patience was still working with me to make me feel special. I truly had a good experience with your Dealership. Thanks, from Ms. Joyner

Only came here for a recall and for the convenience had other work done. They said I refused work and I would have loved to have my oil leak fixed especially since it was a pretty simple repair and they were in there but nope never even asked me. When I made the appointment I made it clear I had to pick up my kids by 4:30 and I was told that wouldnt be a problem. I dropped off my car at 8 am for a 10:30 appointment, my car wasnt done until 5. Also feel like they severely over charge

Staff was friendly and informative. They provided an assortment of drinks and snacks. I was able to utilize their conference room for a work meeting. The service was less expensive than quoted.I give them 5 stars

The issue is always the lack of communication. Im paying for a service but I have to call multiple times to receive information about my vehicle. Its not just a one time thing its every single time I drop my vehicle off. I dont know until I call and even then its vague. But what can you do when you are the only dealership in a 20 mile radius that services GMC vehicles. Complain and keep coming back!

Time and time again. Neil Mosley my service provider continues to provide me with top notch service. He is one of kind. He knows me by my name. He provides excellent customer service and takes his time when assessing my needs. He is so patient and his professionalism comes with years of experience. I will recommend him to anyone. Since moving to Columbia 6 years ago and been through several advisors at GMC. Neil fits my criteria of the best. Thank you Neil for all you do and continue to offer exemplary service to your customers. We love you. Please share my review with Mr. Neil Mosley.

I came in to obtain a key fob and programming. I was offered servicing for a recall on my vehicle. I waited almost 2 hr. 30 minutes, only to find out the parts for the recall servicing was not available. Had I been informed earlier I could have made a later appointment for the recall servicing and would have been able to make my pedicure appointment.

They made sure I was informed of all the details surrounding the purchase, warranty, operation, servicing of car. It was a wonderful experience with Jim Hudson Cadillac.

I had an appointment for an oil change and tire rotation. The service lady told me it would take 2 hours. I said okay. The 2 hours turned into 3 1/2 hours. I was finally asked by I think his name was Mr. Neil did I need any help. I told him Ive been here for 3 1/2 hours for an oil change and tire rotation. He checked on my car and said it was being washed. He came back when the car was ready. He was very apologetic and discounted the bill. I appreciated his customer service which was outstanding. I noticed when I got to where I was going my tires werent rotated. I called back on Monday spoke with the service supervisor and he told me to bring it back on Tuesday morning. I did and the service was great. I appreciated everyone correcting the issue. The service was great again. Thanks

AwesomeDaniel handled my first service at Jim Hudson on my GMC . My wait time was very close to his predictions.They have a very nice waiting lounge with a big screen TV and GREAT coffee…so I enjoyed my wait.Thanks guysMike

Had oil change, Greeting was immediately, Friendly service. Answered all questions in detail. Advise it anything was due for service.

Great friendly service Sheldon Baker is a great salesman.

Worst service experience of my life. I took the truck out and traded it in for a Toyota after this experience. And the truck only had 20,000 miles on it

Best and most efficient car buying experience I’ve ever had. The salesman Skeeter was over the top helpful.

Jim Hudson had the best deal on new tires in town. I have an older vehicle and their service technicians take the time to identify any issues that need correcting to keep the car safe and dependable. While doing a 4 wheel alignment, the service technician noted the tie rod ends needed replacement, a definite safety issue.

It was my first time at the dealership and It will not be my last. I will be coming here to get my car service in the future. Everyone was friendly and had great customer service. The waiting room was comfortable and super clean. When I came back in my car, they even vacuumed the front seat carpet. Very impressed!

The experienced sales team found the right truck for me and had me on my way sooner than I anticipated. The truck rides beautifully, and I look forward to keeping it running smoothly for a long time. Thank you.

Everyone is always really helpful upon me walking in the dealership. I just love that it doesn’t take long to get help on whatever I come in for.

Great job from the service department. Took longer than I would have liked but I had a loaner and I understand because of todays environment

Colon was was professional, knowledgeable, extremely helpful, pleasant and just a really nice young man. Enjoyed doing business with him.

WAS A LITTLE DISSATISFIED ABOUT THE COMMUNICATION PROCESS AS FAR AS STATUS OF WORK COMPLETED. ALSO A LITTLE DISAPPOINTED IN THE TIME FRAME IT TOOK AS WELL AS THE PRICE CHANGE AFTER CAR WAS DROPPED OFF FOR SERVICE. THRU MY CONSTANT COMMUNICATION AND DISAGREEMENT ABOUT QUOTED PRICE CHANGE AND TIME OF SERVICE REPAIR, I WAS OFFERED A CAR RENTAL PER MY REQUEST. THE SERVICE MANAGER DID A GREAT JOB MEETING MY NEEDS AFTER I COMMUNICATED MY CONCERN/FRUSTRATION. HOPEFULLY I CAN CONTINUE TO DO BUSINESS IN THE FUTURE WITHOUT THESE PROBLEMS ARISING AGAIN. JUST GIVE ME AN HONEST QUOTE AND TIMEFRAME FOR REPAIRS TO BE DONE AND COMPLETE AND I CAN CONTINUE TO DO BUSINESS. JUST THAT SIMPLE. OVERALL I BELIEVE THE SERVICE TEAM DID TRY TO RECTIFY THE PROBLEM.

My sells person was Zanthony and he was wonderful to work with. I would highly recommend him to friends and family.

The dealership did a great job getting the exact vehicle I wanted and kept me informed during the build process. The new blackwing is an awesome vehicle and recommend checking it out. Just ask for Zanthony as he has all the knowledge and experience to get you what you want.

I had an engine light come on and I was low on fuel. I had OnStar so I asked them to run a diagnostic test of the car which they did and I was in the country about 50 miles from Jim Hudsons dealership. OnStar ran the test and told me the error message was referencinga problem with the fuel vapor system. They said it should be okay to drive, but I should take it in within the week. That was on Monday and I took it in on Wednesday. Had it serviced, spark plugs replaced, throttle body cleaned, tires rotated and it drove like a new car when I picked it up that afternoon. Excellent service. Thats the reason I have traded w/Jim Hudson since he opened his first dealership in 1981.

Professional, timely and informative. Great experience from start to finish. Kudos to Mr. Reddick

I showed up for a schedule appointment for a part to be place on my vehicle. I was told that the part was ready and to set my appointment. Well I arrived and they told me the part was not ready and that they meant to call me even I pushed the time back and no still didn’t tell me my part wasn’t ready. So now I have to set another appointment up which they couldn’t tell me when they would have the part ready. I already took a day off to have the part put on the car. Next I got an oil change and it took over 2 hours to get an oil change. Not good at all!

I feel like I just got robbed without a gun. I took my cts in to get my door release fixed because it wouldnt lock once I close the door. They fixed that problem but once I got home the door wouldnt open from the inside.. I setup a appointment to get it looked at and was told it would be over 400$ to repair. I said I wasnt paying 400$ and was told well itll be 152 for the diagnosis.. you guys lost a loyal customer. And Neil Moseley handled both transactions.. if your guys broke something just fix it without getting over on your customers

I asked my service rep. before driving off had the roof wire been removed he confirmed the wire was cut however when I arrived home the same wire was hanging from the hood like before… although I can simple cut the wire myself I though I had rid myself of the task while getting my car serviced 😟

Keith Harrison AND Sheldon were AWESOME! Both of these gentlemen made my decision, selection, purchase, and after purchase walkthrough STRESS FREE!!I LOVE MY NEW TRUCK!!!!!

Took 8 days to find the problem, which was the problem i quessed from the start. Three different service people didnt bother to return my calls as prommised and I quess they dont wash trucks anymore. Very Very disappointed on the service i recieved.

The ABSOLUTE WORST service department EVER!!!!!1st - Went there to get an oil change. Waited well over 1.5 hours. I just happened to look. My car was sitting there. No one called to say it was ready or anything. Have of the service department went to lunch at the same time. Who does that?????2nd issue - I got an email about a recall in January. I called the part is not available Called again in February part not available. This went on til about July. Called in July. They told me they were ordinary the part as it was now available. From Juky to now the part is not available. Almost 10 months. I really believe they are trying g to stall out . They never call to give an update on status with anything. I never bought a car here and never will.

Worst customer service ever from the manager! He was shadey and lied during the whole process. First, off he tried to say the car we looked at had no damage or accidents while the back bumper had a huge crack in it and was askew. Second, while running credit for the car his best estimate was off by $200, yet he has been in the business for a long time. I have bought 5 vehicles in my lifetime and never dealt with someone so uneducated in their career. Third, when he ran my credit he assured me that he only ran it through only one bank and it was one of their best. He reassured me it was ONLY the one bank because the others were closed, only to find out the moment I got home that he ran it through 14 banks!!! I would never deal with this place again nor send anyone to look for a vehicle there. The salesman was new and not super knowledgable but even he admitted to his managers poor service and stupidity. Do not believe the hype of voted best turns out they just monopolized the area so really they are the only big dealership in the area.

Recently bought a new terrain from Jim Hudson — I have a local dealership, but traveled 45 minutes just to work with Matt Hickey (salesman) at Jim Hudson. I appreciated the extended test drive I got to take before making the decision to purchase my vehicle. Matt worked with me to get the best deal on my new ride. Matt made sure to make me feel comfortable purchasing and has gone out of his way even after buying to make sure I have all that I needed! Highly recommend Matt and Jim Hudson!

Had to get my car towed in due to dead battery. Got seen right away. I was able to get some work done while I waited. Car was ready in a couple hours. Great service always.

Very nice people that work there. They listen to every thing you have to say. Don’t take long repair your vehicle. I was blessed when I were sent there.

Although in the end they were able to resolve the issue it took 67 days and in the last few months it was due to my efforts dealing with the paint shop the chose and stayed with even though the truck went back over 5 times. To me this is unacceptable and for that reason I’m not comfortable with sending others there. I felt like the service department wanted to go elsewhere but the higher management said no.

The service here keeps getting worse and worse. I called Thursday to order a tire and was told it would be in on . Monday comes I call the lady that answered, transferred me to a guy in parts he verified my full name and said the tire was in. After waiting over an hour I get told the tire is not in and that they still have to order it.

Done the work in a timely manner just as they said when I dropped it off

Neil has been my service manager for many years and I am very appreciative of his service and demina.I was very late making my service appointment, but you worked me in. I had a 2 3/4 hour wait but you were very busy that day.

This was my very first experience with this dealership and the work they did on my vehicle was excellent but the wait was so long. I know the next time to go home and wait.

Absolute World-Class service from Evan and Jeff in Finance. Both of these guys ensured everything was stress less and a pleasurable experience. Including a major concern was whether the vehicle would actually fit in my garage, Evan didnt hesitate to go on a test drive with me to my house to ensure it would fit in the garage. Outstanding experience and I will not purchase a vehicle from a different dealership

Excellent customer service. Damion was great to deal with. He was very knowledgable. He followed through to ensure that my parts were delivered and installed in a timely manner. He was most definitely great to deal with.

Bought my GMC Yukon 3/4 weeks ago from what I know now as this unorganized/deceiving establishment. Issue is still ongoing! From day 1, when we test drove the vehicle the brakes were noisy. Salesman lied and said he spoke with service supervisor. Let’s continue! Called customer service line and they referred us to Jim Hudson Ford to service the vehicle due their service department being backed up. Technician at their Jim Hudson Ford Dealer stated you have faulty brakes! Technician there, Contacted Ben Green, who use to work at Jim Hudson Ford, and Neil the service supervisor at Jim Hudson GMC by email, and reached out to them by phone about the issue, and they won’t return Jim Hudson Ford Technicians call. I called Ben Green myself about the issue and he claims he will call and do what’s right! Another lie! Jim Hudson Ford has yet to hear from him or Neil regarding this issue. Left a message for the GM of Jim Hudson GMC no response! We financed the Yukon for 38k. My wife and I trusted they were people of their word, but they are not. Deceiving business and Mr Hudson should be ashamed of his employees! Money is not the issue for our family, it’s the principle of the situation!! I don’t recommend business with them at all

Prompt cordial reception. Comfortable wsiting area and facility. Military discount. Comprehensive maintenance recommendations. Grest overall service and amenities.

Had a GREAT experience buying my new Escalade, their service department was a circus. They were taking hostages. Really need to get their act together! Dissatisfied

I FOUNDED IT PUZZLING THAT A DEALAER SHIP THAT i AMP PURCHASING A VEHICLE FROME WOULD NOT FINANCE ME. mY CREDIT WAS ALRIGHT FOR A bANKD BUT NOTGMC.

Very patient and understanding and solve any problem that I have the employees are very friendly and helpful. While waiting refreshment was available and clean restroom I really appreciate it from the bottom of my heart thanks again

It was terrible, I feel almost fraudulent. I had an appointment and after waiting 2.5 hours had to go out to the service counter to find out what was taking so long for a diagnosis. I asked that I be kept informed and more than an hour later was told a repair would cost more than $1300. I had previously has a scan of my GMC Sierra system at another location and was told an emissions control sensor costing $82 needed to be replaced. The service staff was unhelpful. I’ve spent $3-4,000 the past several years at JimHudson and was thinking about buying a new truck there. But now will never go back. Better to go to a witch doctor than to JimHudson GMC.

Facility was clean and well organized. All staff were attentive and professional. Good experience overall.

Service department communication was great and issue fixed in a timely manner.

Frank Flynn the service advisor was great at everything especially communication

I had a scheduled appointment at 3:45 pm and I sat there for 3 hours. An employee seen me still sitting there and I was the only one in the waiting room. Note: There were people who came behind me to get service and still everybody was gone except me. This is unacceptable and I dont have words right now. Very disappointed. If the employee had not went to check to see what was going on, I would probably still be there right now.

Made appointment for an oil change and tire rotation. Greeted by Tyrone Goodwin. Took me right in and 1 1/2 hours later pulled out of service area. Satisfied with service.

Tom Mackay was super friendly and helpful. Me wife and I were very pleased

The service department here is horrible. My mother purchased her Buick from this dealership and continued to have it serviced by them. Recently she has had to take her car back almost monthly for expensive issues to be addressed. More recently they have had her car for weeks, “waiting on the part”, they have not been in contact with her. She has reached out to the service manager multiple times with no assistance. They have had her vehicle, left her without transportation, and did not even offer a loaner vehicle. My siblings and I had to scramble to let her borrow our vehicles to get around. For the amount of money they are charging to fix the most recent issue, this is unacceptable. She will not bring her car back here and I urge other customers to take this review into consideration before bringing your vehicle here. I have had a BMW and now a Lexus and the service my elderly mother has experienced is very disappointing and very different from Jim Hudson Lexus. Jim Hudson Buick definitely needs to do better!

We were in the hunt for a new Sierra 1500 Denali and with the market so hot right now it was difficult to find the right color / drivetrain combination. We visited once and drove a 6.2L but the color was not of interest, and remaining inventory was all 3.0L diesel, which I was not familiar with. We held from there as we agreed the salesman would alert us to new inventory. Fast forward a couple weeks and we decided to drive a diesel version even though the color we were interested in (deep red) was not in stock - however one was in transit. We alerted our salesman of our intended arrival and showed up on time, however he was unavailable - he was the free salesman and had to take customers coming in, which I understand. We were handed off to an undeniably new salesman, who was very nice but never knew his name throughout our 2 test drives and multiple conversations. He had no office so while we were waiting for him to retrieve the vehicles we had to sit in a corner of the salesroom floor, out of sight and mind we joked. We liked the diesel and wanted to put something down on the red unit coming in to hold it, so when it arrived we could drive it and decide if it was the one we wanted. We were told if we are committing we have to follow through, as we are denying them a sale to another customer as a result. I have purchased many a car (new) and this was unorthodox, but under the circumstances we committed. We were at the tail end of incentive offerings and since the truck was not coming in until after they ended I wanted to be sure they would be honored, and was told yes they would. Truck was due on the following Tuesday (we were there Saturday) and incentive end was that week. Truck did not arrive and was told we needed to come in and complete the sale to keep the incentives - when later I found it was to meet their month end sales targets. The truck did eventually come in and we ended up buying it, albeit the process didnt really improve. Salesman while very nice and knowledgeable was not returning my calls even after specifically asking for one when requested by text and voicemail. Prefers to use text as means of communication. Was told trade would be paid off 3 days after driving off the lot and two weeks later the loan remains outstanding. If it was really going to be two weeks just tell me so we can adapt. Business manager was very nice and made valiant attempts to accommodate but in my opinion the damage had been done. There is more to the story but this is the theme overall. We have experienced it once, and doubt we ever will, again.

There was a mix-up with my vehicle which cause me to miss my scheduled appointment but, once that issue was resolved, the repair to my vehicle was quick. Staff was concerned and pleasant to work with.

Clean and beautiful facility, friendly staff, and patient and courteous with their customers. Strongly considering going back and purchasing a vehicle soon.

Very nice & polished plush waiting room with Awesome coffee ☕ maker! Didnt mind the long wait with all they had to do with my mothers vehicle.

I appreciated the courtesy shown when i arrived. I also liked that there were good snacks to be had while we waited. They took care of one of my issues but said if i continue having the other problem, come back.

I keep dealing with the same issue with my 2021 GMC 3500 Sierra! My brakes squealing. I have took my truck, 4 different times to Jim Hudson ( Where I purchased this truck a few months ago) This is ridiculous, and I’m tired of dealing with service there! And customer service is horrible!

Everyone is kind and helpful.Neil (in the service dept.) worked with my changing schedule and accommodated my needs

Great service and maintaining contact during the purchasing process, even though I showed interest remotely.

Outstanding dealership!! I worked with Matt Hickey and his team and let me tell you they work some magic! I walked in yesterday to just look at some options as I was selling my older truck privately the next day. I had received a few appraisals for it already and didn’t like the numbers so I just waited and got an offer for what I wanted on the private end. Well, they wanted to earn my business so bad that they offered to give me on trade exactly what I was selling it private for! That was about $4,000 more than I had been appraised at previously by other dealerships. I couldn’t pass it up, so through further negotiation I not only got over $9,000 off MSRP on a brand new truck but they also came up even higher and gave me an additional $1,000 on top of what I would have sold it for privately. WOW! Amazing people that take pride in what they do. Thank you Matt and Jim Hudson.

My service rep was awful. Bad communication and did not keep me posted on warranty response. I will never return and not recommend.

Had them to program a electric power steering on my 2014 Impala...Did a great job...thanks guys ...

Tyrone Goodwin is a excellent service advisor. No complaints

Youre dealership is very nice, friendly, comfortable environment, love the free water, snacks. Very nice environment. I do hate the fact that GMC is only selling SUVs, do NOT like SUVs myself, I love the Buick Lacrosse, and the convertible one. My only other downside, is I really wanted to know a price that you would charge to fix whatever is wrong with my buick so I can plan/evaluate it, but only giving me a vague idea (either an exhaust problem with catalytic converter or my oxygen sensor) those I already knew, and wanting to charge me $152.00 just for an estimate is alittle high? That is my biggest complaint.

I was very pleased with the service that I received and they were very professional, friendly, and welling to work with me.

I had a bit of an issue with one of the service associates. The assistant manager did a great job of resolving the issue. He was honest and easy to talk too, he listened to my concerns and ultimately is the reason I will return.

Knowledgeable salesperson and nice staff! Very clean facility! Tom Mackey too good care of me!

I cant say enough good things about Matt Hickey. He went far beyond my expectations, and made this by far one of the easiest vehicle purchases that I have ever made. He has kept great communications with me, even after the sale to make sure that I am happy with my purchase. Matt would be a true asset to any dealership, but I sure am glad that Jim Hudson Automotive Group has him.

DAVID WOLFSON WAS AWSOME MOST PROFESSIONAL AND TRULY GREAT TO WORK WITH IVE PURCHASED MANY CARS/TRUCKS OVER THE YEARS MAYBE TOO MANY LOL BY FAR NO ONE IVE EVER DEALT WITH WILL EVER COME CLOSE TO THE WAY HE TREATED ME THANK YOU SO MUCH DAVID AND YOUR TEAM

Neil Mosley is the best Service Advisor in your organization

Great staff, very personable. Really made my first car buying experience amazing!

Zanthony went out of his way to make me happy!! Good Business man. This is the third truck I have Purchased from him.

The service writers are EXCELLENT!!!!!!!!! On the management in the shop need to be up front with customers when the shop is short on help. Customer began to get to get upset once they arrive at 9:00 and dont leave until 3:00.Thank you

Tom was professional and spent a lot of time with me...I took my time deciding what to purchase. I actually ordered a truck and Tom kept me informed of how that was progressing. He knew a lot of details concerning what the new truck was capable of. Tom was always direct and patient with my foot dragging. All in all, this was a very pleasant experience. JAS

Went there for an oil change, had an appointment. Ended up spending two and a half hours there. After the wait I asked how much longer and I was told that they were washing my car. When I looked out to see where my car was it was just sitting at the car wash. I asked one of the guys to bring me my car cause I had to pickup my daughter from school. I was very disappointed with the service. That is why people go to the 5 minute oil change, it never takes longer than 20 minutes.

The dealership did not perform all services requested even though my car was at the dealership all day. I received a text letting me know my car was ready after 4pm. No one called to let me know what services were performed. It wasnt until I came to pick my car up that I was told all they did was an oil change. Very aggravated and disappointed.

It takes too long to perform an oil change and tire rotation. Also lost bluetooth system during visit.

Missing the floor mats but other than it was good

Tyronne did a great job coordinating my ride home and keeping the line of communication going as my car was being repaired.

Every visit to Jim Hudson Buick is a pleasure. My customer service professional Neil Moseley is both knowledgeable and professional. He keeps me informed about the status of my vehicle, explaining any issues or concerns and ensures it is running in perfect condition.

Had oil change and tire rotation. All Jum Hudson staff were very cordial.

Very priofessional service from the service department. The automated notifications were a plus.

The service technician made sure the repairs were done once the parts were received. She even checked on the warranty coverage.

It was a great experience. Thank You

My sales representative was amazing. There were a few items that I was supposed to have on my vehicle but hopefully I will be able to have everything that was supposed to be on the gmc denali .

Good service experience. Very clean waiting room. In and out quickly.

My sale associate Mr. Collin was nothing but professional and knowledgeable. Mr. Collin explained all the features on the car. I am very pleased with the services I received thank you so much.