Best service and pricing. They owner went above and beyond to understand my needs and suggest the appropriate mattress. I love my mattress and can thank Mattress City for many good nights sleep..
Mattress City was my first stop shopping for a mattress and was greeted by a friendly owner. She explained the difference in each one and gladly answered all my questions. I did my due diligence and went to three other big box stores with each one was friendly and helpful but my wife and I decided to buy from Mattress City which is a locally owned small business and after this past year we felt good about supporting a small local business.
We purchased a camper and the mattress included was like sleeping on a board. One call to mattress city and within a week, our new mattress was shipped to us and it is the most comfortable bed ever. We didnt even have to go in to the store, the owners, took care of our purchase from start to finish. You cant go wrong with this family owned, knowledgeable business.
Hannah was so helpful and nice. This was a pleasant experience and I would definitely recommend Mattress City to my friends and family! The delivery was smooth and quick. All the employees from here were a joy to work with!
I got all the mattress in my house from here and they are all amazing. Sometimes my husband naps upstairs just because he likes the guest bed too. 🤣 Wonderful experience, family owned... extraordinary service.
I love my new bamboo sheets to go on my new king size mattress! Both bought from Hannah at Mattress City. The sheets are ultra-cooling, the only thing that has prevented night sweats! They feel so luxurious. Considering buying a second set just to have as backup.
Ronnie and Hannah are two of the greatest people. I love this store and I love what they Bring to the community. They go above and beyond to be courteous and to make things convenient for their customers.
Easily found the perfect mattress. Hannah was really helpful and made the process easy. Guys that delivered the mattress were very professional. Had my mattress delivered in less than 24 hours after I bought it. Highly recommend.
Great service. Ask for Hannah and shell take care of you.
FAMILY OWNED GEM! Owner was super nice and accommodating considering I didn’t really know what I was looking for and had already walked out of another mattress store unhappy. Prices here are definitely fair. My items were delivered on time and set up perfectly for a small delivery fee. Will definitely shop here again! Thanks!
Stopped by yesterday to look at mattresses and had an awesome experience. I was clueless about how to buy a mattress, but Ronnie was extremely patient and informational. We were able to find the mattress that met my needs financially and comfort wise. Strongly suggest Mattress City!
Not a friendly place and bad customer service.eill never buy there.
Wow is the first thing that comes to mind when I think of the wonderful shopping experience that my family and I had here! We walked in knowing our firm top dollar price and i explained that. After some trials and talking I decided to go check out a few other places. Needless to say I came back and I was able to find a great mattress for a very very fair price. They even included delivery and 2 pillows for well under my hard top price. My family and I are so pleased with our shopping experience and we will definitely be recommending the FAMILY OWNED business to our friends and family.
The first time I went there should have been the last time, the lady me and my husband dealt with was extremely rude, very condescending. The second time my husband went up there a note “be right back” was on the door, he waited 15 minutes and called numerous times, no answer. I guess they don’t like making money.
Hannah and Cheryl are awesome people and have excellent customer service. I am extremely satisfied with the sales transaction and the customer service far exceeded my high expectations and request!!! Thank you for exceeding the typical customer service. Its very evident that this company cares and values their business. Definitely recommend everyone to go check them out. Best prices in town.
I guess if you look like you have money then you can get good service.
Thank you Cheryl and Hannah! These folks are wonderful to work with! I highly recommend Mattress City, if you are looking for mattresses. I didnt feel accosted upon entry but I did feel taken care of. Thanks again ladies, we will be returning for our Master bedroom set!
If you need a mattress, please go to Mattress City. Mr. Shives, the owner was so patient and accommodating. The delivery team was great too-professional, on time, and courteous. The other places cannot compare to Mattress City.
They didnt have the Mattress that I wanted. The took my name and number and was gonna call me. That was a joke
Went to look at some mattresses, decided not to purchase, prices are a little high.
I dont think you could find a better person to work with than Hannah. She is honest and will take the time to go over the different kinds of bedding they sell. You will not be sorry going to this store!
Awesome place to buy a mattress! Very Knowledgeable staff with great prices
The staff was very helpful and courteous. And we got a great deal on a king set. Highly recommend.
Was able to find the exact type of mattress my wife & I were looking for in just under an hour. Great for my wife, because we got the exact mattress she wanted, and great for me because we didnt have to spend NEARLY as much time as I thought walking around shopping!
Love my Beautyrest Black mattress I bought here. The ladies were wonderful and helpful! They were able to work with my schedule for delivery which was appreciated! I will definitely go back there when I buy another mattress!!
Love this place! Hannah is really helpful and gave us great recommendations.
Great experience, great people great product, we love our motion beds
Awesome place, awesome people, I wanted a king size mattress I could flip found one here it is amazing!!
Good people, great prices!
Hannah was extremely helpful and patient. She helped me choose what was best for me and shes very knowledgeable.
Mattress city’s employees help you find a mattress that fits your needs at a great price.
Awesome prices and even better people. Cant beat locally owned and family operated business. Youll be glad you stopped by
I recently purchased a Tempur-Pedic Cloud Supreme set. The sales lady was very helpful in finding the perfect mattress for what I needed. And the delivery guys were very friendly and efficient . And they were prompt with the delivery. It was a very pleasant shopping experience and Ill be sure to go back and refer my friends!
Purchased 3 beds for my son and his two roommates who are just getting started with BLOC at Fort Benning. Shopped Mattress Firm and other stores in the area. I highly recommend passing on them and giving Mattress City a try. We cant say enough about the professionalism, expertise and consideration of Brain Drawdy, our salesperson. He made what can be an uncomfortable experience very pleasant, and communicated trust throughout. The guys are sleeping very well, and all are happy with the choice of Mattress City. There delivery men were on time, fast, courteous and clean. Thanks Brian!
Great mattress store in Columbus. Wouldnt go anywhere else. Awesome staff.
Good pricing, staff doesnt harass you and is willing to negotiate.
Friendly and great prices
Go see Hannah!!!! Best prices in town!