I would like to take a minute and give props to Christine and the staff at Road Cases. So stoked with my Heavy Duty road case. Great craftsmans ship and amazing color. Myself and the rest of The Murder Hornets based out of Morro Bay, Calif. highly recommend Road Cases for all you cargo cases needs. Stay groovy Christine & Staff πΆπ₯π€πΎ
Ordered a custom Modified Roadie case for my Benson combo amp. I had a few questions about options for the case before placing the order, these were answered promptly and helpfully.The build quality of the case is excellent and robust. Communication was clear, shipping prompt.I had a small quibble about one of the options I had (perhaps unwisely) chosen, the customer service addressing my concern was truly top notch.Would not hesitate to place another order with them.
Every case Ive ordered from Road Cases has been absolutely beautiful! Just received my third custom ordered extra long case from them and sooo excited to use it to protect my professional gear!!! They guys are GREAT!!!!
The service from Road Cases from beginning to end was fantastic. Their customer service was very helpful and my son is very happy with his piano case. Highly recommend.
My name is Shea Gold, I have played music professionally my entire life and this is a real review.Fantastic experience!!! Personal attention and CUSTOM WORK at no added expense. Seriously.Nobody had the box I was looking for, so I ordered one of their standard boxes and requested some unique modifications (somewhat wary of the amazingly low prices).Surprise ---- they actually agreed to my modifications!! Price did NOT change!!!! It took a little longer because they had to build it. Impressive.I expected a pretty lame box. But no!!! All the metal on the box is pretty standard, just like boxes that cost waaaaay more. Very, very well built!!!! Its really gorgeous!!!For the money, you absolutely CANNOT do any better than this. I will be back for sure!!
Just received my case for my Marshall Bluesbreaker. It is the 4th case Ive ordered from them. Christine & the entire team were awesome! The price, the quality, the turn around time, everything was perfect! Your company is 2nd to none! You guys rock!!! Thank you once again Roadcases!Jef ParxGuitaristBluesmobileBay City, MI
UPS damaged our first case in transit. I emailed Road Cases after business hours on a Friday and didnt expect a response until the following week. To my surprise, Christine replied to my email within minutes, took care of the damaged freight claim with UPS, and scheduled a new case for production. We received the replacement case in 14 days, and it arrived in perfect condition. The case is well constructed with quality materials and fits the amp perfectly. Thank you Christine and the Road Cases crew for the outstanding customer service!
I needed a custom size pedal board case so I did a little research and found this company called Road Cases. I placed my order online and the next day I realized that I had measured incorrectly. I called them and they told me that they had not yet cut the materials and that the change would not be a problem. Christine did all the follow-up with my order and could not have been nicer. The case turned out beautiful and I am very happy with the results. Their prices are extremely reasonable and I highly recommend this company. Thank you Road Cases. Christine, you dah bomb!
This is the second ATA flight case Ive purchased in the last year from Road Cases. Both cases are exquisitely made and fit each amp perfectly. Christine and the team at Road Cases are friendly, responsive, and terrific to work with. Highly recommended!
These guys ROCK!!!! I sent them a ruff draft blueprint of a road case that I wanted built. One of their sales representatives responded immediately. He understood what I wanted and was able design the perfect case for my needs. It took about two weeks for the box to arrive at my front door. Great turn around time and very good at responding to emails. I highly recommend Road Cases USA!!!
I just got 3 more cases. Always on time great people to work with well built was shipped perfect no problems at all great company to work with
I definitely recommend this company. I needed a custom rack case built to for a mixer, power supply, a shelf, 3 in-ear units, drawers, a router and a lighting fixture controller. This case did not disappoint. I have put it through its places and it holds up nicely. Ive had no issues. Im actually buying a second to have as a travel hub for when we play out using another persons sound equipment.They look nice, they hold up well, and they are easily cheaper than competitors.
Couldnt be happier unless it was free.Great price. Great communication and the sales rep was extremely helpful. I was told it would take 2 weeks to build and then theyd ship it. I ordered it and had it at my door about 10 days later. fit is perfect and it looks great. very well built.. I will absolutely use them again and recommend them to anyone looking.
I bought a dual 4 Drawer Break Apart case and it was perfect for what I needed. I was able to put my wireless mics and cables in different drawers. The drawers are sturdy and smooth when opening and closing. I ordered the case on a Monday and it was already at my office on friday. Overall great experience.
I highly recommend this company. Their customer service is 10/10, and ordering on their website is very user friendly. Upon ordering, I was immediately emailed both my receipt and a personalized note of thanks. I had a few questions about shipping and how long it would take to get my order, and a customer service representative (Christine) called me immediately to give me all the details personally and even waived a delivery charge because I work for a non-profit. Really great experience, and would recommend to anyone looking to purchases custom cases quickly. Road Cases USA genuinely cares about the specific needs of all of their customers.
I Highly recommend this road case company. I purchased a road case for my guitar and it was everything I hoped it would be as far as craftsmanship and quality. This company are very professional and very nice people. This IS the company to buy from and work with. It doesnβt get any better than this. Honest people. Honest prices. High end quality.
Great quality cases. We purchased a lag tub case and could not be happier. Customer service is also fantastic. Would definitely buy from them again.
Over 50 years of transporting musical equipment have taught me that investing in protection of precious equipment pays dividends in the long term.I have a 50th year anniversary Vox AC-15 TV front hand wired amplifier (EF-86) circuit Mahogany finish for which I needed a protective road case. (1of 300 made for 50th anniversary).I measured several times and gave the external dimensions to the ordering team. They emailed me and called to double check the dimensions prior to beginning the project. Despite the time difference East Coast to West coast we carefully went over the dimensions and level of protection for my amplifier.The resulting product was perfect. Plywood is high quality, fit is perfectly squared, American standard nuts and bolts, (no metric, non standard tools required for wheel installation). Latches are highest quality and work perfectly every time. Recessed for protection from external damage.This is quality made to order. Donβt shortchange yourself or you precious equipment by ordering from an importer to ship a Pre made box that purportedly will fit your amp or guitar only to learn the latches wonβt close properly because top and bottom are not square, or they short changed you by using 1/4 inch plywood.Road cases are the real deal! American made from quality craftsman who take pride in their work.I was impressed that they wouldnβt start the construction till we carefully measured the amp and handle clearance.Their construction was quick, made to order, and perfect.I would not hesitate to recommend to a friend or colleague their services and I will order from them again if the need arises.
Excellent experience with Road Cases USA! This case is awesome. I ordered a custom size with a compartment divided off to replace the old dilapidated one I had customized myself. It came out great. Itll be lightweight enough to fly under the 50 lb limit when loaded but still is very sturdy and solid. The edge rails arent those soft bendy aluminum ones youll find on many other flight cases. I play in mid-level touring Americana and Jambands so my gear sees a lot of rough road. Ive used my same pedalboard size for years and Ive had 3 - 4 cases of this size. Digging this one! Thank you Christine and Road Cases USA!- Jim
Just received my custom built case from Road Cases USA.Five stars all around: Great Price, Quality Build, Packed Well, Timely Shipping, and the best part of the experience, Outstanding Communication/Customer Service!Ill be back again!!!!
From the first inquiry, though a complex set of order changes, to very specific delivery parameters, there was never a moment that these guys didnt give me the (very comforting) impression that serving the needs of the request was their primary focus. It felt like family, from start to finish. Super impressed and happy... and proud to recommend them.
Great product. Spot on Measurements. Attentive and accommodating customer service. I was even invited down to look at their manufacturing to see how the cases were built before I placed my order. Ended up with 16x of the 60x22 ATA Cable trunk and they all came out great. If I have another project I will be going here first
Road Cases USA rock! Their exceptional customer service and quality cases make them a leader in the road case industry. Thanks again for another great case.
The casters on my favorite old Marshall 4x12 cab had seen better days and the bottom of the cab was pretty chewed up from re-installing casters over the years. I called these guys and asked for a tray only with 4 casters to solve my problem once and for all. The custom measured tray arrived yesterday and is perfect! Great price, friendly staff and fast delivery. Highly recommended!
I experienced fast and EXCELLENT customer service from the first email to the last & first phone call to the last! Christine listened to my particular needs & responded with the answers. I LOVE the road case I got for one of my bass amps and will be ordering again soon to protect more gear. The mid-grade case met all my expectations and then some. Its very well built & is definitely handling all the rigors of my road life thus far and will for years to come.
Dear Everyone:I was able to obtain a Road Case custom made in size for my digital piano.After having providing the measurements to the exact model piano that I have, Road Cases USA started work on my new case. After about a week or two, I received confirmation that this case was on its way to be delivered.I have used this case now for roughly 6 months and have no complaints whatsoever. The job Road Cases did was simply flawless, better yet - perfect. The materials used are the best and the dedication and passion that this company displays is by far 2nd to none. I strongly recommend to anyone searching for valid security, protection with or without wheels for transport - any size for anything, please use Road Cases!You will not regret it.Road Cases USA (in my opinion) are simply the best out there making cases for any need as perfectly as they have made mine.What impresses the most is the passion and perfection that the product is made at such an affordable price. These qualities shine through the product that you receive.Dwight
I took my time measuring and making sure I selected the right case. But I am having trouble using PayPal on my computer so I decided to order it from my phone. That is when I made a mistake and somehow I ordered the exact case, but one size smaller. I was shocked when it came and my thing didnt fit inside! Checking my order I realized immediately that it was totally my fault so I called in about doing an exchange. Road Cases USA handled my case with efficiency and compassion. They knew I was nervous about getting the replacement on time and it was at my door just two days later! My thing fits! The Road Case is SUPER HIGH QUALITY and a GREAT VALUE! I highly recommend these folks. This is a family run local business right here in the USA. Im glad I chose Road Cases USA for my purchase. I recommend this business.
I ordered one of the 32x16x6 pedal board cases. It said usually ships in 5 to 10 days.. I received it in 5 days and can say it far exceeds my expectations. I own several road cases made by several companies and this is as good or better than the rest of my cases. I would HIGHLY recommend anyone to do business with this company. I will definitely be buying more cases from them. A+ ordering A+ shipping ... Support these people!!!
Christine was awesome. Lots of communication for what I needed and perfect attention to detail. They even sent me pics of the case when it was done and weighed it to confirm the weight fit my specs. That adjusted the foot pegs to balance the dolly wheels.My Nord Stage 3 73 key has never been safer or easier to fly with.This is the way to do business. Thankful for their work ethic and passion for delivering what I needed! Thanks Christine and your whole company. Youβre gems!
Ordered mine online and needed some help/details so i called the number on the website and the person who answered was very helpful. Got a brand new live-in case for my Mesa/Boogie amp and it fits great!I recommend 3M Supper 77 spray adhesive to attached the foam to the inside. You can get it from any Lowes or Home Depot.
The staff at Road Cases USA were super helpful and quick to process my order. The case is lighter than I expected and it has wheels! Im happier than cat with a new box!
Overall fantastic experience from start to finish. The quality of my tuba case is outstanding! Highly recommend
Iβm so happy with my custom case. Rosa was efficient but thorough in understanding my needs and gave recommendations for hardware and foam options that enhanced what I was going for.I highly recommend Road Cases for anything custom youβre looking to have made.
Just got my second case from Road Cases USA. Again, absolutely perfect! This one for a pedal board. I was expecting to get it in maybe a couple of weeks if all went smoothly but lo and behold, I think the whole process, from ordering by phone to receiving the unit, took about 6 days, unreal. Great people, great products!
EDIT: Im updating my review from 7 years ago.Yesterday I was contacted by the new owners of Road Cases USA (he bought the company in 2015). He was concerned about my previous 2-star review, and explained that the issue I had experienced was long before he had ownership of the company. In short, my old review was not helpful to the current company. He was very polite about the entire issue, and I completely understand his concern.I appreciate his position, and I appreciate that he politely reached out to me regarding an issue that was not his fault in the first place. I can certainly sympathize with that, and it is clear that he is trying to improve the company. Since he cannot change what the old ownership did, it would be unfair of me to hold this against the new business and its current employees. As a result, I am upgrading my 2-star review to a 5-star review based on the communication received from current ownership of the company. If his email to me is any indication of how the company will operate moving forward, I think they will have a lot of success. Everyone deserves a second chance.
Rosa was extremely helpfully in assisting me in designing a case for a trade show project. Quality was top notch. Would recommend them to anyone needing a custom case built.
Great service. Ordered mine and it fit like a glove and very well made. Id highly recommend this company. Jerry Smith- Meridian, ID
Amazing products and service! I highly recommend! I could not find these products at these qualities elsewhere, but found them here with Road Cases!
To All It May Concern,I received my road case, for my Yamaha P-125 Electric Piano today. Im thrilled! Its exactly what I need, ideal dimensions, perfect sturdy construction, all the hardware is heavy duty, they met my needs building an additional special internal accessory compartment to accommodate pedals, cables, stands, etc. and delivered my case sooner than expected. The sales representative, Rosa was extremely knowledgable and was a delight. Thank you all for making my experience a little less stressful.Warm Regards,Paul D. TurmanMontevideo, Uruguay 11600
Very happy with my purchase from Road Cases USA. Quality custom made case at a great price. What more can you ask for?
Very responsive and professional on the phone and in email, quick turnaround, competitive price, high-quality case. They made my case 1/2 too large in two dimensions compared with the measurements that I submitted in their online form. I emailed them to describe the issue and they immediately sent an assorted set of foam panels to correct it. I would definitely buy from Road Cases again.
Excellent, high quality product and options. Highly recommend for anyone looking for custom cases.
Company sells good product for excellent prices. Have two cases from them very happy for the price I paid. Quick Shipping, excellent communication. Would highly recommend!
Great product and great customer service They offered lots of options and helped me find exactly what I needed within my budget.
Ive ordered several custom cases over the years, so when I got my new Yamaha MODX6, the next step was to call Road Cases USA. Quick delivery, and as usual, the case is exactly what I ordered and fits perfectly. Why buy a soft case or something generic when you can have a custom made quality case that actually fits your gear?
Product was exactly as advertised. Quality build and EXTREMELY fast shipping. Placed my order on Tuesday morning and it was at my door Wednesday afternoon. Look for yourself, and you will find fantastic prices as well. Thank you Road Cases USA!!!
Had been looking for a large trunk to store some items. I had difficulty finding the size I needed and was contemplating building my own. I found this site and was impressed with all the different sizes offered. I ordered a crate style case. Ordering was easy and free shipping.
Bought the deeper 6u rack case. With 3/8 walls. Its a tank. Very well built. With very nice fit and finish. No one can touch the quality and durability of this case at the price I paid.
Very well built product with fast shipping. Very responsive customer service to accommodate a custom case I needed. Will use them again.
Bought a Truck Pack box kit recently, we just needed a cheap box on wheels for our annual conference that was big enough to fit some tripods and a ton of cables and some other stuff. The kit went together in about 20-30 minutes. Pretty simple to put together and well labeled, good value for the money. Im going to order a second one. Glad I went with the 1/2 rather than 1/4 inch plywood.
Very pleased with the 42 hardened cases. Working great as we are moving TVs to many show sites. Ordering 6 more units. Very easy to order these units online.
Excellent product, great quality, good price, super-fast turnaround. Cant beat that. I would recommend Road Cases USA to anyone looking for a good ATA case and is on a budget like me. Without a doubt very satisfied.
I operate a small AV rental company and have used several of the cases made by Road Case. I have had good luck with these cases, they are less expensive than others with the same features. Quality product at a fair price. Just ordered a FOH mixer case. Thanks Road Cases...
Just a quick note to let you know how thrilled I am about your cases that I ordered for our quartet. The are of the best quality & came packaged so well. Did not expect the shipping containers to be that well wrapped. They are all great cases that you guys make & are tuff also. Already got all of mine loaded & ready to go. Thanks for the quick turn around time also. Fantastic job. Kenny/HeavenBound Quartet.
Perfect fit for my keyboard. Exactly what I needed !
I have ordered 12 road cases from these guys and will never go anywhere else. They are great to work with and have great prices. What else do you need?
Just received the case for my Roland VK1000 and itβs a perfect fit! I ordered a Level 1 - LiteFlite Series ATA Case and was worried about the construction and βfeelβ of the Level 1. The case is well built and feels like is it very solidβ¦ The extra foam was perfect for βsnugging inβ the keyboard due to its weird angles and such! We start back on the road soon and I foresee no issues with this case! I am extremely careful with all my gear so this was the perfect case to protect my keys!!! Solid latchβs and hinges, nice spring loaded handle and all around well built. We will be buying two more soon, one for our lead players Hard Trucker cabinet and one for his 68 Fender Dual Showman Reverb!
Excellent products. Fast shipping. Highly recommended.
So I contacted RoadCases a little over two weeks ago. After receiving a quote I decided to call around. I found a slightly better deal and then called RoadCases back. I was given a new invoice with a discount of $50. So after contacting them for the next week I decided to purchase the custom build cases that I was quoted on. Now they are telling me the price may change. Two days later after trying to purchase the custom cases I was ALREADY quoted on, they told me it would now cost $200 dollars more. That is bad customer service. I have never dealt with this company before and I am very disappointed in how they do business. I was told on the phone the manager was not in. I will attempt to contact one on Monday and see if they even care about the customers they do business with.
Purchased a Cable Trunk about 3 months ago, shipped quickly and without damage. Just ordered a second one. Decent quality. Dont get the 1/4 thick cases. I got a 3/8 and while its good enough, it would never last through daily use and any serious touring. The hardware is of excellent quality and the assembly of the unit is excellent as well.It didnt take too long to drill the holes for the casters and bolt them on. It would be nice if the holes were already pre-drilled. The hardware provided to bolt the casters on with was a little long, but 30 seconds with the demel and a cutoff wheel fixed that.If you are a DJ or smaller regional production company, you cant beat the case for the money you spend.Ill agree with an earlier reviewer whom stated that it was difficult to get answers via email - when I purchased my first case, I inquired about a couple options and while trying to get answers through email, I kept getting Call Us to discuss. Very frustrating for someone who needs to or prefers to communicate via email. This wasnt a deal breaker for me - Im happy with the overall product - obviously if I bought a 2nd.
A sturdy product and quick turn around on shipping my order. So far, very pleased with everything.
BEYOND Happy with the customer service and FAST and I mean FAST turnaround time on the case we needed for our shows!!! Will recommend to all - Dj Seedz
Very Helpful with creating a custom case for my projectors The road case arrived very quickly and is a great quality for the price! I will be buying more from them in the future
I bought a rack mounted case for my Mesa Boogie amp and after a month the case started opening when carrying it. I brought it back to the factory, and they were a bunch of a-holes they said that i was crazy and it couldnt happen. So much for customer service!!! Do yourself a favor dont buy anything from these guys, they dont back their own products.
Very good people to work with
Very good company, got my case in just couple of days and it is awesome!!!!!! Highly recommend these guys!!!
Fair price, very fast free shipping, excellent communication. I would buy from them again.
They are the worst company I have ever dealt with. They lie and do not keep their word. Do Not Use them ever. I find them extremely unprofessonal.