Love these clothes. Love the fit. Love the quality. However, their return policy is terrible. Ever since their stores closed I have had to cut back on ordering. I even have a NY&C credit card but when they make you pay for returns and charge you for it, sorry, its not worth it any more.

Make sure to review each individual size chart. I also go by reviews. My normal size is a large and sometimes I get it and It looks like a moo moo.Shipping is dreadfully slowwwwwww

The product fits well, but you have to size up. My issue is with their policy during a PandemicI have been using this company for years. Way back from they were Lerners. However, their policy slowly became impossible for me to continue shopping from them. I purchased these shorts, and based on the review that they ran small; I sized up. Yes, I am a size 10, and the 12 fits fine. Even in the PANDEMIC, they did not extend their return policy. I havent been going to stores. When I decide to return the other shorts, the first store was closed. Another week I drove 30 minutes, to find that that store is close too. Despite trying to return the product to 2 closed stores, they want you to pay $5.99 for shipping. This condescending representative also told me that NY&C filed for bankruptcy and closed many of the stores. She proceeded while I am listening to calculate how long I had the items and expressed that they will send them right back to me even if I return them. This was my go-to store for work clothes, but with a rude rep, crazy return policy, and the inability to try your clothes before purchasing, I will be closing my credit card with them, and they lost a client after 25 plus years. CHANGE YOUR POLICY AND TRAIN YOUR REPRESENTATIVE. Remember you have competitors with open stores.PS. I wrote the same review on their website and after confirmation, they did not post it.

A day ago visit to New York and Company with family.Its the biggest NY&C store in the bay zone so coherently, it has the best choice of new arrivals with a copious supply of fluctuating sizes.I will want to visit once more.

This Store has moved out from this location. Updating the info would be appreciated. Thank you.

Cute place but definitely over priced!!!!

If I could give a zero I would!! Return policy is horrible. We purchased gifts mid November for Christmas and returns were refused because it was past 45 days. No Christmas gift policy. Very unprofessional

I like this store and its conveniently located. Its floor staff is usually helpful and their selections are very good. I do, however, dislike the fact that its the kind of place where youll have 3 people behind the counter and only 1 is taking customers. It never ceases to amaze me that this attitude is still accepted with so many brick and mortar stores going out of business due to online competition. New York & Co: your staff needs a refresher training course!!

Horrible customer service-A rep Samuel told us what we wanted to hear and FORCED me to make a payment of $35.00 on our credit card even though there was a dispute and we didnt have to. (Before him we spoke with several reps telling us the same).-Still no resolution on an issue that is over 3 months old.-Spoke to Terry a supervisor who still refused to give us the amount originally promised to us by Samuel.-Spoke to Matt the senior manager who said he would stay on the line with us to speak with a NY&Co rep about return charges. Matt LIED and did not stay on the line with us. Much confusion later.-They charged me $6.95 for the return label, beware! Huge inconvenience!Summary: The credit card company will tell you what you want to hear, steal your money, and make it impossible to get it back. You promised us the refunded amount of $71.27 now were lucky to get $6.44, consider your credit card AND New York & Company blacklisted forever. 10 years with you and now youre losing a regular customer over poor customer service.I hope this never happens with any other customer. It is extremely frustrating and tiring.

The staff was very helpful.The clothes were so up to date, it was hard to just choose one outfit.My new favorite store.Now to find one in my area.

Okay ladies this is where you want to be. New York & Co. stocks really trendy + sassy outfits for all occasion and you can be sure that there is always some discount. Love it :)

I was a regular at the Lexington avenue store, now that it is closed I go to the Manhattan Mall store. It was great to see that several of the sales associates from the other store are here. The selection is great and the services is just FAB.

This store is amazing, they have the cutiest clothes and the friendliest employees ever. Tamera is so awesome, shes always polite, knowledgeable, stylish, intelligent and always helpful. I love all of the employees here, and the merchandise is outstanding.

The clothes, people, and collection are phenomenal. Its not a cluttered store like most. I enjoy seeing each selection as its own separate entity. Love this store in Manhattan Mall

They had good service, I would only suggest more ppl on the floor to help customers with fashion suggestions or general assistance

I love New York and company. Their clothes are well made and they always have sales.

Cashiers are so rude, there was a black big lady who was in rush to go home she kept making faces and sounds she said Ugh I want to go home already she didnt even ask for my information to look my rewards up she ended up lying and saying the computer wasnt working this is the second time shes been rude to me not my fault you hate your job you should probably quit your job theres more people wholl do your job better next time im complaining to corporate. Clothes are cute tho.

Lovely outfits. The store is always neatly organized and such helpful staff always asking if you need assistance with anything

Trendy yet practical womens retail store in the Manhattan Mall that offers the latest fashion and accessories at moderate price points.Apparel is well made and affordable. I believe theres only on other site around 59th and Lex. It would be great if there were a few more locations throughout the city.

Loved clothes in the window but its never on the racks inside the store.

Clearance price are not low they are regular sales price.

Thats my store...love me some Gabriel Union everything

They need to hire better trained employees I was trying on clothes and one of the employees just barge into the fitting room I was changing and she lets another customer in. Mind you their were plenty of unoccupied rooms and didnt even knocked on my room, when I was gonna say something she ran to a door next to the fitting room. The customer told her I was in the room and she ignored both of us, Im only giving them two stars is because I love Eva mendes collection but like I said you guys need more trained employees.

This location is having 50% off right now but dont know how log this will last. If you miss it its fine because this location has a lot of choices.

Cashiers slow and dingy. Not aware of sale prices, attitude when corrected. Not allowed to use my account because i lost my id. Password must be entered to use the phone app dummy!! Walked away from an $85.00 purchase. Will go elsewhere

Recently became a frequent shopper of NY&C for work clothes.The sales associates at this location are so nice. :)

Good customer service and great options for tall women.

New location. Its clean and really nice! Staff is friendly and they get all of the newest items before they hit the other stores or the online store.

Is IT my store favorita ♥️

Very friendly workers and amazing sales throughout the store

Definitely my go to store for church and work clothes

Did not have the bottom down plain shirts, very disappointing...they were very helpful though.

Paid $14.99 for a tshirt that was on a table marked $4.99 sort of misleading. I guess thats how they get you. It is cute though!

Friendly staff, shout out to the friendly Dominican CSR I met at the Manhattan Mall bb branch excellent service.

Nice store.... beautiful clothes.... Big Discount..... wonderful staffs

50 % 0n everything today. Good quality clothing.

They are always very nice and professional here, store is beautiful, very organized - love it.

This location has everything! And, they have good sales on a lot of merchandise too!

Love the style now a new location LOVE IT

Good selection of womens clothes & quick checkout!

Gabrielle Unions clothing line is amazing!

Nice location and right now they have a huge sale.

I like their clothes and some of the styles offered but I wish they would bring back some of the old styles for a limited time promotion. There are certain pieces I have that I would love to purchase again.

Nice but the sizes run out fast

Store a bit to crowded. Sales Representative are awesome.

Clean, friendly staff and great place to shop peacefully

Its closed.....

The clothes are affordable nice attire

Beautiful clothes and very nice costumer service

Love the store .cater for every individual

Sure is very orderly and neat

Clothes are ok a little too pricey though

Excellent prices and great special.

Nice products at average price

Excellent service and good price.

Best clothes.fashion is up scale..

I love this store!

Had a VIP card but still had to wait in line

Customer Service at its worst. Not even worthy of 1 star

I loved everything I saw

They are good, the people working there are fantastic

Didnt like the store presentation. Walked in and walked out.

I LOVE THIS STORE !!!

Clean and organized store.

Its ok

The Lines in this store is always long and slow

Nice place for shopping

The store was organized

Love this store

Love the styles

Awesome with iris

Lines are too longggggg

Beautiful clothing

Great shopping, and deals

Great prices

Good deals

Will not go again

Great,

Horrible customer service

Nice selections

Perfect

Excellent

All my clothes from there

Awesome

💞💞💞💞💞

Excellent experience. It has a 70% discount. Very good service. Large walk-in closets.

Very nice clothes and very comfortable prices

I love the store. Here I buy my jeans for every part. They fit perfectly and cost a fraction as here in Berlin. Therefore top great tops.

I loved its great variety of clothes for ladies of different ages, prices quite accessible for their great offers, a quite spacious place as well as very comfortable changers

Casual and elegant clothes. Good place to buy.

Excellent store

Great place

Very good clothes

Modern clothes, easy to wear and very oriented to daily outfit

Very good specials very beautiful clothes I recommend it

Good prices

My wife liked it. Womens clothes only.

Very nice clothes and cheap

Good choice of clothing at affordable prices

Excellent service and today I went excellent offers