user
Pristine Mitsubishi
1158 Jericho Turnpike, Commack, NY 11725, United States
Appearance
Pristine Mitsubishi
Comments
As
Review №1

We worked with Ryan, Mike and Mark. They were nothing short of helpful. Ryan was amazing with financing and thoroughly took his time to get us the vehicle we wanted. He took us through a few options to help get us to where we wanted to be. I would highly recommend checking them out. They have a great selection of vehicles for financing or leasing. Fast and efficient and so happy we went there to purchase or vehicle. The whole experience was a pleasant one.

An
Review №2

Amazing dealership with amazing people. Helped us each step of the way and are very easy to work with. Very happy with my Volkswagen Jetta at a great price!

Ch
Review №3

This dealer ship is the absolute BEST,Marcus sales man and Ryan in finance was an absolute pleasure to work with. Marcus took his time and answered all our questions,His patience and knowledge made our truck buying experience seamless. Ryan in finance is your guy to go to for all your financial needs. I love my new truck, if you ate looking to buy this is definitely the place to go!! Wonderful experience, Thank you guys!!

Al
Review №4

Mike from Pristine Mitsubishi was amazing he was so patient with me the entire time. It only took two days and I had my dream car and everyone made me feel so at ease during the whole process! Honestly if your looking for a new car go check them out you will not be disappointed, ask for mike he’s got you!!

sa
Review №5

So happy and excited about my vehicle purchase! Very impressed with the follow up by Marcus who kept in touch until the car I wanted became available. Great experience- Thank you!

Ro
Review №6

From my experience, this dealership was top class. The sales person we dealt with was knowledgeable, helpful, and professional to say the least. Very pleased customer.

ju
Review №7

This was, by far, the best car buying experience I’ve ever had, and I’ve purchased my share of cars over the years. Everyone was friendly and took great care of us. Marcus literally made it a fun experience, PLUS we got a killer deal on our dream car! I Highly recommend this dealership!

Na
Review №8

I been told i need a new fan and dealer ship going to be order the parts and they give me a call when parts arrived still waiting for there call, my vehicle is under warranty and making a humming noise technician diagnosis it and nothing happened yet?????? Finally i received a call that parts are arrived and i took my suv and then they told me that they ordered two parts one is correct and second part need to be reorder.So they replaced one part and Ordered the correct part, still waiting for there call for the second part.

Ma
Review №9

Jadaya is the one to go to. Great service and she will get you great deal !!! She really nice and will communicate everything about the vehicle. Highly recommended if you want to purchase a vehicle!!!

Da
Review №10

Big thank you to Mark for helping get the vehicle I wanted. He really did everything in his power to get me my car!!! I would also like to say that Ryan is the greatest finance manager that I have dealt with and I have been to a lot of dealerships. Mark and Ryan did everything they could for me and Id like to also thank Marcus for helping me with the insurance process. Pristine Mitsubishi is top notch when it come to customer service and customer experience!!!

Fa
Review №11

Came to purchase a vehicle today was unsure if it was even possible but Marcus was very helpful and friendly he kept it honest informative and helpful the whole process very pleasant experience would definitely recommend if you are coming to purchase a vehicle to see him Im very happy with this experience thanks again Marcus

Jo
Review №12

Mark was a great salesman. He was very helpful and knowledgeable. He answered all our questions and concerns. Mark made sure we were fully satisfied with our purchase. Ryan the finance manager was also very helpful with the financing. Pristine Mitsubishi is a great dealership and I would highly recommend it to all.

Br
Review №13

If you’re in the market for a vehicle pristine is THE place to go. The level of service, care, knowledge and selection of cars took the headache of buying a car right off my shoulders. Mark, Ryan and the team over there helped me every step of the way going above and beyond to get me into the car that was perfect for me. It was the perfect car buy buying experience from the second I walked through the door I highly recommend this dealership.

Sa
Review №14

One the best experiences Ive ever had, Shout-out to Mike he was very respectful & professional made everything easy for us!Thank You Mike & Pristine Mistubishi!

Ed
Review №15

This dealership takes the time to actually go to every extreme to make a Customer happy. Mike was awesome and pleasant and was truly benevolent throughout the entire purchase. I would like to mention Eric also. He really keeps the Customers Interests prioritized as he Closed out the deal. Jadaya was so helpful and literally dropped what she was doing to help me. Each of these wonderful team members truly Collaborated to make this a pleasant experience, I suggest anyone looking to be treated well go here!

Ba
Review №16

I dealt with Mike, He was very patient and knowledgeable, He made my day easier.

Ri
Review №17

Came in today to inquire about the car I really wanted. And after hours later when I walked out got my new car already. Hes been too helpful with all the inquiries we got. Big thanks to Mike whom assisted us and made the whole process easy and quick. Very helpful. highly recommend him

ga
Review №18

Great experience. I told them what I needed and they got it for me. I would highly recommend them.

be
Review №19

Very friendly people my salesman was very concerned about me and what I need and answer all my questions and doubts, also the gentleman in finance helping me to find mi best options very professional booth

Th
Review №20

I had a great experience. I was helped by Mike and his professionalism and honesty was very refreshing after past experiences at other dealerships. The location was very clean and had a welcoming environment. I thank them for all of their help and I would recommend them any day of the week!

Jo
Review №21

Mike was our salesman - he did a great job trying to get a good price on new 2022 Outlander. Best experience leasing vehicle. He genuinely helped and made car buying experience much better then any other dealer. New Mitsubishi also seems to be better than any other SUV we’ve ever had. Highly recommend seeing him for making car buying experience very smooth and actually enjoyable. Thanks Mike!

Ro
Review №22

First and foremost, Marcus is the best! He made us feel comfortable from the beginning. Hes very friendly, not pushy at all and very helpful. Marcus got us the deal that we wanted and were very happy with the car. Furthermore, this is probably if not the best dealership experience Ive had. Highly recommend Pristine Mitsubishi and especially Marcus.

Ma
Review №23

I drove from NJ to check out a Jeep Wrangler that I saw on Pristine’s website. When I got here Marcus was ready to help me. He quickly set me up for a test drive and was very helpful in getting a price for my trade in. After the test drive, Ryan helped me understand the financing and they worked together well as a team. Buying a car with Marcus was simple and there were no games. I’d highly recommend working with him.

Dw
Review №24

I got just got my car great service. I Want to share that Mike was great with working with me readily available open and upfront with me. If visit this place, please ask for Mike by name.

Re
Review №25

We are very pleased with our purchase. Our process was very quick and smooth. Mike was very knowledgeable and helpful in all aspect of this purchase. I would recommend him if you are in need a vehicle...

Da
Review №26

Recent drove up from the DC area to buy a vehicle from this dealer. It took awhile but the staff was friendly throughout the entire process. Im happy with my Audi!

Tr
Review №27

Had a really positive experience with Pristine Mitsubishi. Though my husband and I had to wait longer then expected for the vehicle we wanted due to industry demands... Jadaya was wonderful and went above and beyond to make sure we were kept informed and in the loop. Jadaya made sure we understood the purchasing process and helped to make this purchase go smoothly. Would definitely recommend Pristine Mitsubishi to anyone looking for a new vehicle.

Me
Review №28

Marcus is the man!! He walked us through this process from start to finish and went above and beyond!! The whole crew was very pleasant and welcoming! Thank you so much!!

My
Review №29

We have recently purchased an Eclipse Cross ES from Pristine Mitsubishi. We have been to so many different dealerships and the service that Billy and his colleagues have provided us was stellar. They made us feel welcome and the sale was direct and honest. Other dealerships kept trying to drill it in about the chip shortage that the auto industries are experiencing and expecting you to pay way above the MSRP as if it was your responsibility to do so since you are buying the vehicle. Pristine Mitsubishi did just the opposite. No dishonest sales pitch, the sale was direct and we closed the deal that very same day. The car is absolutely gorgeous and made our daughter very happy with her first brand new car. We highly recommend Pristine Mitsubishi, especially Billy, for the wonderful and painless experience, lol. Great job guys and thank you for your service.

Ja
Review №30

I visited Pristine Mitsubishi on September 17, 2021 to check out a 2017 Mitsubishi Mirage GT I saw on their website.I was told by the saleswoman that the car wasnt ready to test drive because it needed to be checked and certified by a company called Niada. So, I put down a $50 deposit in hopes that Id be able to test drive it when it gets back.I called them back on Sept 20 and was told that it came back, but needed the air conditioner fixed and Id be called back by Friday.I call back on Friday, Im told by the saleswoman that the car was sold to someone while she was out sick and she offered me a completely different Mitsubishi Mirage that was higher priced. I declined and asked for my money back.I dont think Ill ever do business with this place again nor will I recommend this place to anyone else. Im very unhappy and dissatisfied with the fact that I put down a deposit, yet they still sold the vehicle to someone else.

Ma
Review №31

Marcus my sales representative did a amazing job not only has he been helping but made sure to get the best deal possible and made sure to check up on me each day. One of a kind . Recommend this place for everyone who’s trying to get on the road.

Ch
Review №32

Had a great experience with with Mike and Ryan ! Defiantly will be referring friends and family to this location ! Thank you from the bottom of my heart for all of your help. Best Wishes !

Sa
Review №33

I bought my band new outlander 2022 recently with Pristine. It was an awesome experience. I had a great experience with my sales representative, Mike Cidorac. He answered all of my questions and ensured my satisfaction. Also, Thanks to Eric for helping with the paperwork and finance, I got surprising low APR compared to anywhere else.I visited a lot of dealerships recently and was utterly disappointed by unfair practices like huge markup or hidden fees etc. Pristine Mitsubishi kind of restored my confidence in buying car and I am so happy that I choose them.You guys are the best in business. Keep up the good work.

jo
Review №34

Did you ever wonder why all their posts are of all stock photos ? Ill tell you why... its because none of those cars are available. They pull the old bait and switch trick. Not trust worthy. Do your self a favor and move on.

Ja
Review №35

What a great experience! It was hard to find the right color combination Mitsubishi Outlander but the team went above and beyond to locate the vehicle my wife wanted and got me a great deal at the same time. Managers were very hands on to ensure the process went smoothly. Ron is a great guy and you can tell he really cares that customers leave happy. Would suggest anyone in the market for a new or used car to stop by Pristine!

Mi
Review №36

Billy, Ryan were a dynamic duo and helped me get in the right car in one visit! Thank you all for a great experience!

Ja
Review №37

This job is the best experience I’ve had in a long time the managers are patient and accommodating. Everyday you learn something different to progress as an individual and as a whole 5/5!!!!

Ne
Review №38

I will start by saying I hate dealerships...you brace yourself before entering, but this was the easiest dealership I have worked with. The process was stress free and pleasant. Ryan was efficient and also made sure that everything was covered at the best price. I also worked with Billy who was super helpful. Both gentlemen were attentive and supportive of what I needed. Thank you Pristine Mitsubishi! Very happy with my car.

Ms
Review №39

James is amazing! This is the 2nd time I purchase a car from him, and the experience is always pleasant. Jadaya and Ryan are very polite and professional. I had an awesome time purchasing my car with them. I would recommend!

To
Review №40

Billy was terrific. Very professional and knowledgeable. He answered all my questions patient ly and handled paperwork efficiently. Five stars for Billy!

Di
Review №41

Mike was very helpful and professional. He understood what I wanted and accommodated me very well.

Lo
Review №42

Marc is a very great person he treats people as human not acting like he wants to just sale but make you very comfortable to talk to him.

Ma
Review №43

This dealership is the worst. We went to the dealership 3 weeks ago. Put a down payment of $2,000. Wasn’t to happy how they ran things over there let’s mention that. We asked for our money back.. they wasn’t picking up our phone calls, every time we went over there they will just tell us things to get us going… to the point we had to go to the bank to file a claim just to get our money back. It’s not fair and really unethical. That’s not how we needed to be treated and certainly not fair, asking for our hard earn money back. Not happy at all.

Ch
Review №44

Jadaya was extremely helpful in helping me find my new car. Overall I am very satisfied with the costumer service . The entire team there was polite in which they do their best to accommodate you .

Ja
Review №45

Had been in talks with Josh (salesman). We agreed to a deal over the phone. I put a deposit down on the vehicle and was waiting for a manager to reach out to me that afternoon.Never heard from the manager, so I followed up with Josh the next morning. He said he was going to run downstairs and see what was going on.At that point I was a little uneasy but thought I would eventually be contacted by the manager. Come to find out the dealership sold the car from under me while I was waiting to be contacted.In the moment I was furious, but after a weekend to think on the entire situation its actually LAUGHABLE how unprofessional these individuals are. I requested pictures of any scratches/imperfections and they did not send them till AFTER we had agreed on a price and had a verbal agreement.Horrible experience and a terrible lack of integrity and customer service. I would highly recommend against working with this dealership as there are plenty of others to work with that will actually honor their word.

Ma
Review №46

Recommend by a friend, Jadaya was so helpful setting us up with a new car. Highly recommend passing by great options and great staff.

An
Review №47

Jadaya is excellent sales rep. For pristine mitsubishi, her step by step guide in assistant me has made want to buy this vehicle. Shes a keeper! She knows her job and she knows it well! She management material!!!

Ke
Review №48

Came in for a new car and Marcus was the best. Really great service and very professional …. You the truth marcus I’ll definitely come backShout out to big Marcus & pristine Mitsubishi

Ma
Review №49

The gentleman answered all my questions and concerns about how to go about fixing windshield and other things I had questions about on my car. First time I been at a dealership service that didnt try to sell me on a million other repairs or options. Was very pleased with the honestly and service. I was in and out in less than 1 hour for an oil change. I will definitely go back -- also loved the new line up of suvs. This dealership is nicer than the ones I used to go to in Wantagh and smithtown before they closed.

St
Review №50

Marcus is an awesome salesperson, new car ready in the same day!!!!! Thank you Marcus! Ryan was awesome as well he went the extra mile for us, Thank you Pristine Mitsubishi! Both Marcus, and Ryan ensured we will be back in the future for a third Mitsubishi!!

Sa
Review №51

Marcus was the best! Excellent customer service and got me in the exact car I wanted within my budget. Would highly recommend Marcus and his dealership! And I came all the way from Connecticut!!

Je
Review №52

Great experience with Mike. I wanted to see probably 6 different cars before I decided on the 2021 Mitsubishi. Mike was patient and super informative. I never would have considered buying a new car if he hadn’t explained all of the pricing in depth to me. I had no idea that I could get a brand new outlander sport for the same monthly payment as the used SUVs I was looking at. We hit a couple issues due to me having multiple places of residency but he was super patient and figured it out. Love my car! Great experience.

ch
Review №53

Drove 2.5 hours to see a car advertised for $29000. Called ahead of time to inquire about all fees we would encounter buying the car as we were prepared to leave with that car same day. We were told $2800 taxes and fees. So just under $32k out the door. We meet with sales rep and ask about power train warranty. We are told we can pay for a certification to be done and that would get us the power train warranty. Fee for that is 3k. Total cost now is 35k. We see Ryan next. He is a fast talker who then tells us the price is at 38k and the certification is not optional. He says he will not sell us the car without us agreeing to pay that fee, he will just sell the car to someone else. As we begin to ask questions as we are trying to wrap our heads around the idea that a car we were told was $32 out the door is now $38k Ryan’s tone becomes very aggressive and feels very angry. Ryan is why we walked out. As I now read these reviews I see we are not the only people who have experienced this same thing yet the dealership continues doing business the same so they clearly don’t have an issue with this behavior. Why apologize to all the negative reviewers saying you are concerned that happened yet you continue to allow it??

Do
Review №54

Walked in to look at a car and Marcus greeted us and helped us out. Ryan made everything super easy with finance and explained everything! Great service, very friendly and helpful! They made us feel very comfortable and well taken care of! Thank you so much!

Ju
Review №55

Great people and friendly. I recommend anyone wanting to buy a car. I bought my 2022 Mitsubishi Outlander and love the vehicle. Also recommend Mitsubishi vehicles a a owner for over 20year. Great brand 👍.

Mi
Review №56

Well first of all the car in question was so dirty, both inside and outside. We went for a test drive and our clothes got dirty and dusty. Secondly the car made so much noise as we drove it. The sales guy was so indifferent. We drove over 2 hours for nothing to get there eventhough i told them i really wanted the car and didnot want to come back. Someone reached out days after and asked my experience with them, after telling her, i never heard anything back. If you want to waste your time, this is the dealership for you.

Ta
Review №57

Came in today to purchase my vehicle Marcus was very helpful explained the complete process to me and made me feel very comfortable and knowledgeable about my purchase I would recommend anyone who come to purchase a vehicle to ask for him I am extremely happy with my experience

Ma
Review №58

SERVICE IS COMPLETELY TERRIBLE!! Their service manager Keith has absolutely no clue on ensuring safety to their customers ! Our car was brought their for not only squeaking but also new rotors that were seizing up! They told us we were responsible for purchasing new breaks meanwhile the car was purchased 1 week before ! They told us the car went through a 160 point inspection meanwhile the car had malfunctioning breaks. This is a danger to not only myself as the drive yet also other drivers on the road ! I explained this to not only Keith yet the other managers as well and they all assumed it would be my responsibility to fix a car not only under warranty through them yet also during a situation where the issue was previesly there before the purchase was made! I also witnessed Their service mechanics poorly working on the cars and slamming the doors into the car lift !! Not only once but several times with zero concern !! There mechanic shop is gardbage and their entire establishment has no car or concern for their customers!!

Ge
Review №59

My experience today at Pristine Mitsubishi with Marcus and Ryan was awesome! Purchased my new Outlander and I couldn’t be happier!! Excellent customer service

Al
Review №60

Excellent service! saleswoman Jadaya and finance manager Ryan are awesome!! thanks!!

Br
Review №61

Today was my first time ever leasing a brand new car from a dealership. I was nervous based on the stigma based around car dealerships, but Mike C. made this experience extremely easy. He helped me to find the car I was looking for, get me an AMAZING price, and just was very kind overall! If your looking for a good experience in a car dealership, Mike and the Pristine Mitsubishi team is your place!

an
Review №62

Thank God I didnt buy a car from these guys.Any good dealer that offers you auction price for you 2020 car with 9k miles is a joke.Very happy with my happy with my new purchase From 112 Mitsubishi. Go there they are right across the street from smithavens 112 auto sales.

Ca
Review №63

If you need a need a new car you definitely don’t want to shop at this place!! This place customer service is horrible! For starters they will tell you lies to get you in there. Once you buy a car they will take forever to process your tags and title! I bought my car from them in March 28, 2021 and as of today July 2, 2021I still have not received my tags n title! Every time I call I get the runaround from everyone there. So if your looking for a reliable dealership Pristine Mitsubishi definitely is not it!! You better off buying from a auction least you know to expect the unexpected there haha.In response to “the manager Ron”, I talked to you multiple times till you and your staff started ignoring my calls. As for me calling you now to discuss this, your the “manager” you should be contacting me(you know all my info)telling me you apologize for my inconvenience, you took care of the issue and your sending me back the amount I paid for the tags and title since you guys couldn’t take care of it in a timely fashion. FYI I still have not received my tags!! It’s been almost 4 months after the purchase! The whole experience was horrible! I got mislead by your team about the price to get me in there and then you guys played more games by not processing my tags n title and giving me the runaround. This dealership DO NOT VALUE CUSTOMERS. They only act like they care the day you buy a car just to get your money! If your in need of a car try your luck somewhere else no matter what this dealer says on the phone or online.

Th
Review №64

Jadaya was super helpful and informative and not to mention patient. They worked with what we have and on our second visit we drove away with the vehicle we wanted. Thanks Jadaya and Pristine Mitsubishi. Will definitely recommend

Os
Review №65

It was really nice working with Billy he help me right away explain everything about the car and the loan. Great guy

Sa
Review №66

STAY AWAY FROM RYAN:Best place to visit if you want to waste YOUR time and get ripped off!I went here with my wife and 4 month old son to book a 2018 Kia Sorento LX AWD (internet pricing was $19,995). After wasting my time checking the vehicle they tell me now the price of the vehicle is 19,995+3600(warranty)+900 (handling)+ taxes and DMV fees= 28000+. Upon urging strongly they decided to remove the warranty fees, the condition being I have to finance the vehicle from them at a bizarre 15.99% interest rate (which i cannot refinance) even after having a credit score of 675 and higher (actually my fica score was 750), however, they could give me at 4 % interest rate if I pay for the warranty. Either ways, they had made there minds to book me for extra 4 grand. Stay away from this place!By any chance if you still visit this unprofessional place, make sure to verify that there are no hidden charges such as warranty and dealership fees bla bla on top of the internet price.Also make sure how much downpayment you could make, as they wont allow you to make more than 10% downpayment as they want to loot you via so called auto loan!

Ak
Review №67

My overall experience at Pristine Mitsubishi has been quite stressful and I would like anyone seeing this to use this as a sign of caution prior to doing any business with them.I purchased my car from Pristine Mitsubishi on 4/4/21, and I have had issues with this dealership ever since. After taking the car home, the car needed breaks, there was a constant rattle in the wheel well, and the automatic windows would often get stuck after rolling the windows down. I reached out to Mitsubishi, who fixed the breaks. I returned the car back to Mitsubishi in order to correct the other issues. The following day, I was told my car was ready for pickup. Being a mechanic myself, I know the issues with the window could not be corrected in less than 2 hours of them being open. I spoke to the secretary in the service department, who had no idea of what she was speaking on, but she eventually told me nothing was wrong with the vehicle. After several calls and talks with the manager, the service department finally identified the issue (after going back and forth 3 times)with the window and got it fixed, the rattle in the wheel they told was clips that they replaced I end up fixing it myself it was the control arm (this all took a month). Recently, I have been waiting every day for the mail to come to my home so that I am able to update my expired dealership registration and replace it with the one I paid for at the dealer. I went on the DMV website to inquire about the status of the registration and it reads SEE DEALER. I have received a ticket every single day due to the expired registration. I contacted Pristine Mitsubishi, who have yet to give me a solution to my recent problem. Learn from my own mistakes and never use them!

Jo
Review №68

Nothing short of amazing Marcus is bringing honesty back to car sales he is very upfront helpful and honest took his time to explain the deal to be piece by piece and made sure I was comfortable the whole process I can honesty say this is the easiest and best experience I have had with a carsalesman a ryan is very upfront helpful and honest thank you will be doing business with you again for sure

Ci
Review №69

Wonderful experience and professionalism by Billy and his team smooth deal done properly handover car. Thank you again hope will see you more time with family and friend making another deal😀👍.

Ni
Review №70

Great experience trading in my Mitsubishi Outlander Sport and upgrading to a fully loaded Mitsubishi Eclipse Cross. Jadaya had great product knowledge, found me the exact vehicle I was looking for and Ryan was super thorough when walking me through the financial paperwork. There was no part of the experience that was stressful. Very happy with my car and I’ll be a returning customer for sure!

No
Review №71

Jadaya was amazing!!! Outstanding customer service!! Highly recommend you ask for her!

Aj
Review №72

I appreciated the Sales man Billy and the finance manager Ryan they were great and very professional. Happy with my deal.

Ri
Review №73

Billy and Jadaya really made things happens fast and painless for us on our upgrade to family vehicle! Very caring and courteous staff, would highly recommend for your next automobile purchase.

Sa
Review №74

My boyfriend friend and I had the best experience over at Pristine Mitsubishi. Marcus Numa was our salesperson and Ryan Smith the financial mgr. were awesome. We walked away with the vehicle that we wanted (BMW 5series) and a great price too. Thank you both for servicing us and making us feel like family.

Na
Review №75

Great Experience and the best Customer service.We are happy to choose you guys to purchase my very first vehicle.

Ja
Review №76

We brought a Lexus RX350 at Pristine Mitsubishi just last week.Marco Giraldo, the salesman that worked with us was great and extremely helpful. He made sure the process went smoothly and that we understood everything. He made himself available to answer every question we had (in English AND Spanish) and made us feel comfortable in making our investment. He definitely puts the customers’ best interest first.A great purchasing experience overall. I highly recommend Marco to anyone looking to buy a vehicle anywhere on Long Island.

Mo
Review №77

Mike was very helpful and guided us to get a car that suited all features we wanted.

Lo
Review №78

I am given Mike thumbs up on patient and attentive . Mike has been amazing thank you for a wonderful experience…

Sh
Review №79

Jaydaya Banks was very helpful She knew her stuff about cars. She has a great personality & She’s also my favorite car salesman. I purchased a 2021 outlander sport. Makes sure you guys go check her out. You won’t be disappointed. Thanks Jaydaya for everything!

Sa
Review №80

Purchase my car from Pristine Mitsubishi a few weeks ago. I must state firstly that the receptionist Jay was so friendly. Upon my arrival I met with Mike sales representative. He was professional and helpful from start to finish. Ryan the finance manager was great. The service manager Sergio and detailing crew were all awesome. This dealership is excellence in motion and I was so happy with this painless experience. I called to follow up on some minor issues and its being taken care of professionally. I truthfully and happily recommend this dealership because of the aforementioned.

Bo
Review №81

Billy my salesman & Ryan my finance manager helped me get the payment I wanted very efficient & easy process .. thankyou guys for all your help

Ka
Review №82

Fantastic experience! Great dealership and salesperson. I highly recommend.

ma
Review №83

Ryan and Marcus hat off to you guys you did a tremendous jod and your customer service was top class i really appreciate doing business with you guys and definitely be sharing my experience with family and friends thanks

fa
Review №84

Ryan mike and mark have been amazing. I drove all the way from Connecticut and I was not disappointed. I recommend this place to anyone that needs a car and wants amazing service

ew
Review №85

I recently purchased 2017 Mercedes c300. Mark was my salesman. He was very professional, helpful and informative, answered all my calls and texts immediately, nice guy to deal with. Would definitely recommend him for future sales. Great job Mark!!! I also want to thank the guy in detailing department .Outstanding job, my car never look that good. Thanks again guys. Keep it up.

wi
Review №86

Mark and everyone were very friendly, Mark asked the right questions and understood exactly what I was looking for in a vehicle. He even gave me chips and water when I asked for vending machine, thank you Pristine Mitsubishi.

Es
Review №87

Jadaya is the greatest by far the sweetest thing ever she is respectful n just a great presence to have assist u on the floor jadaya is def an all time favorite ‼️

mo
Review №88

Jadaya is an amazing and a very helpful girl and she helped me in leasing the new car so smoothly. I wish her all the best :)

Li
Review №89

DO NOT BUY HERE!!Horrible service. Nobody returns calls or even entertains issues after they sell you a car. DO NOT BUY FROM THEM!!

Ta
Review №90

Came in to look around and ended up leaving with a new car and amazing service. Mike C. and Ryan S. Provided excellent customer service and answered all of my questions I had. Would not have wanted to do business anywhere else.

Sc
Review №91

Mark was an awesome salesman. Buying my outlander was a great experience. Mark and Ryan both were so helpful and polite during the entire experience. I recommend anyone to go see Mark down at Pristine Mitsubishi to get their next car! Thank you so much! I love my new Outlander!

WE
Review №92

Mike is very nice, very helpful and he’s cute :)

St
Review №93

I had a great experience. The manager James helped get a great deal. I love my new car.

La
Review №94

Let me just start off by saying how happy and exited I am I left pristine Mitsubishi with my 2018 grand Cherokee jeep 🥰🥰 and I’m in love I can’t stay out the car! I was searching everywhere kept getting denied😓! But I walked in the doors of pristine Mitsubishi and Marcus and Ryan were like angels sent from god to rescue me! You don’t even understand when I thought this couldn’t happen they assured me to not worried and geuss what I got my truck! They are so helpful and honest! If your gonna get a car get it from here! You will not be disappointed! Thank you again Marcus and Ryan you guys were great 😊!

Jo
Review №95

Mike Cidorac was an excellent product specialist and made my experience quick and easy

Ry
Review №96

This is a VERY shady dealership. I found a pre-owned vehicle to purchase. I got to the point that I needed a purchase agreement for my bank to finalize the loan for the vehicle. I knew something was up when the deal had to be “finalized” with James the GM. He informed me that all of their vehicles are certified and that there would be a additional charge of $3500 on top of the price of the vehicle. I made it clear that I did not want this warranty, and he informed me that I had no choice but to purchase this warranty or they would not sell me the vehicle. I made it clear how misleading the advertised price was if you have no choice but to purchase this mandatory warranty.I have purchased many vehicles in the past and have never found a dealer that is so misleading. I will be filing a complaint with the NYS Attorney General, and this will be looked into.

Ma
Review №97

Excellent service, very professional people,Ryan and Marcus, the best.

Am
Review №98

Jadaya was the sweetest thing great service every place needs a jadaya

De
Review №99

They are full of liars and work around their paperwork trying to get you to sign on different agreements ! Do NOT purchase from here! Terrible management and terrible team please do not waste your time !

Ma
Review №100

They had very good customer service. Jadaya and Ryan were both very helpful and patience with us. They took they’re time and we are satisfied with our purchase.

Information
79 Photos
100 Comments
4.6 Rating
  • Address:1158 Jericho Turnpike, Commack, NY 11725, United States
  • Site:https://pristinemitsubishi.com/
  • Phone:+1 631-864-1100
Categories
  • Mitsubishi dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations