Purchased a new mattress and Yadira helped us with our purchase. She was friendly, knowledgeable and professional. We were extremely happy with pricing and delivery. Would highly recommend!
This was great experience. We came in and did their bed match. It showed us what we wanted and it turned out to be a great choice. The lady was super friendly and really knew her stuff with sleep.
I was very pleased with my experience at mattress warehouse. Terica was a great help and very understanding with all of our needs and helped us accomplish it at a great price. We will definitely shop with her again and we will be sending anyone we know that’s looking for a mattress her way!
I knew exactly what I wanted walking in. The Manager greeted me warmly 5 seconds after I walked in. I asked for what I wanted and she got up to see if it was in stock. It was… I told her I’ll take it and we rang it up. Friendly, Quick and painless! Cant ask for a better experience. 👍🏾
Had a wonderfully smooth experience finding a mattress here! Yadira guided us through expertly and we got a great deal on an X3 mattress. I look forward to sleeping on it!
I just did a grown up thing and bought my first bed frame. I was super nervous and Liz and adrietta did such an amazing job and making me feel comfortable. They educated me about the different types of options that I had and also had me laughing throughout the whole process they are absolutely wonderful!!!
I met Yadira today at the store, she was very quick to greet me and sort out my needs. She is very friendly & helpful, confirmed my needs and scheduled the times for delivery to meet my needs. It has been a great experience as I am new to the area meeting new people. Thank you so much for making this so easy.
What an amazing service I was provided. Yadi was very thorough with descriptions and answered all of our questions. We are pleased with our purchase!
Had the most amazing experience with Yadira Serrano! She helped us from start to finish, we could not have asked for a nicer more knowledgeable consultant. Plus their price matching could not be beat!
Always feel taken care of, never feel pressured. I have bought 2 mattresses and 2 frames now; not because anything was wrong, but because we are growing our family. I trust Mattress Warehouse to have a good selection of quality brands. I know mattresses are generally overpriced, but my motto is its okay to pay more for anything between you and the ground (ie, shoes, tires, mattress).
After visiting several mattress stores, I came upon Mattress Warehouse of Concord Mills. It was quiet, clean, and Yadira S. was very helpful. I told her my price point and my preference and she knew what I needed. After a few minutes she was able to tell me which mattress I needed and why I needed it. Im glad I found this place and I look forward to sleeping on my new mattress in my new apartment!
Yadira was absolutely amazing! She got my mom matched to the perfect mattress for her and allowed her to try different ones to see her best fit. She made sure the mattress was protected for to lay down and feel how the mattress is safely. Also, Yadira was very friendly and personal!
I found it a pleasure to work with Yadira Serrano at this store. She isvery professional, knowledge and friendly! With her help I found justthe right mattress for me. Two very nice delivery men brought it to metoday right on time!
Vern was so easy to work with. Im skeptical of mattress salespeople, but she friendly, knowledgeable, and respectful. I highly recommend this store and Vern. You wont ever go anywhere else.
Yadria Serrano did an amazing job outstanding customer service. She work with me and gave me the best price ever. Thank you so much we need more people like her.
Yadira Serrano thank you so much for taking the time to help us with our purchase! Your patience and customer service were top notch! The company is lucky to have you.
Yadira Serrano worked miracles.. She was able to get us the bed that we wanted. Thank you so much.
Big thank you to Yadira Serrano at Mattress Warehouse. Her expertise and customer service was wonderful. Thank you for making my purchase so easy. Coming back to get another mattress soon!!!!
It was an excellent buying experience... a no pressure and comfortable sales environment. Yadira Serrano was very knowledgeable about all of the products offered.
Came in for a full size box spring and left with a new friend!! Great customer service and friendly staff! Glad I came in!
It was nice purchasing experience with Yadira as she helped us to get the right mattress at right time when we are looking to a get a mattress as quick as possible. She is very much helpful and I much appreciate for her!!
Yadira was great. We came in and she set us up on the bed match program. Then we were quickly shown some options and we were able to choose. In and out….
Yadira was an amazing consultant! She was very knowledgeable about all of the products and was able to turn something I dreaded and didn’t want to do into a fun and easy experience. So glad we got to work with her. Highly recommend!
My experience with Mattress Warehouse located at 8561 Concord Mills Rd in Concord NC was positive from beginning to end with help from Terica. We chose the perfect mattress and adjustable base. We then wanted to upgrade and she got help for me from Audretta Hall who seamlessly worked on my behalf to accommodate me with the perfect upgrade with a huge discount. I would recommend Mattress Warehouse to anyone looking for a bed and or accessories. I will shop nowhere else in the future for bedding needs!
Yadira was great help! The whole process was very smooth and informative. Looking forward to my new bed!
Yadira Serrano was amazing! She made purchasing a mattress extremely easy and joyful. She had such a great personality and made it perfectly.
I was in the process of moving to town, and stopped by the Concord Mills store. I was fortunate enough to meet Jacob. Because I was closing on my house the following morning I needed to wait a day or two before officially making my purchase. Jacob listened to my needs and then we did the sleep analysis where we narrowed my choices down. When we were finished I was confident on the mattress set I was going to buy. As we discussed things, I ended up buying a second set for my guest room. This was not part of my initial reason for visiting the store. Jacob’s knowledge and dedication to finding the correct mattress was ultimately the deciding factor in my decision. Because Jacob floats between stores I ended up meeting with him on Saturday morning in the Mount Holly store to complete the sale. But that just the paperwork. The sale actually occurred in Concord Mills. I would buy from Jacob specifically again. And if I encounter anyone that is looking for a mattress I will be sending them his way.
Yadira was very helpful. We moved to Charlotte from California and we were looking for mattresses. We visited a few mattress stores but decided to come back to Matress Warehouse because their prices were great and their service was great! We cant wait to rest well on our new mattresses. Thank you!
Yadira was extremely helpful and took her time helping us pick out the best mattress for our needs. Definitely recommend
Terica was very helpful and pleasant. I will definitely buy from here again.
Came in for my first purchase on a mattress the store is cool and comfortable. Yadira Serrano help me right away i explained i would be moving soon and wanted to put the mattress in storage. She educated me on possible mold that could happen with it being in storage. Im thankful she wants to truly help and not just make a sale im sure with her guidance i have made the best purchase with a Great sale!
Bonita was SUPER helpful in my quest of finding a mattress! This process has been quite long for me but she made sure I was comfortable with my purchase and overall bed! Invest in your sleep! Your body will thank you later!
Big shout out to Yadira for helping me out with my new bed. She went above and beyond helping me find the right product and at the right price for me. Highly recommend for anyone looking at a new mattress.
Great service with Yadira!! She took the time to explain the difference between different mattresses, very knowledgeable, very kind and professional.
Yadira is the best. She is very helpful and went above and beyond. I highly recommend her and Mattress Warehouse..
I went to Mattress Warehouse to get a mattress for my daughter. Yadira was very helpful and knowledgeable about the different styles. She helped me choose a great mattress. The prices are great also!
Yadira made the mattress buying experience enjoyable, she listened to what I was looking for and didnt try to pressure me into buying something extremely expensive. When I go to replace my other sons bed I will be coming back.
My experience with this team, was so refreshing. I worked with Bonita, who was very thorough, knowledgeable, and so personable. I was not pressured, but informed appropriately of what I needed.I also worked with Yadira, who have the same qualities.Teamwork is an added quality for these ladies.It was such a pleasure to work with you.Thank you for the great experience.Pat
Yadira was amazing. She listened to us about our needs. Great service.I would recommend Mattress Warehouse and Yadira
Yadira is the best customer service. She helps me to chose the good mattress for me.
Yadira was very helpful! We were able to purchase our mattress, and schedule a speedy delivery. Other mattress stores quoted a 3-week delivery wait time, but we’re expecting ours in as little as three days.
Just had one of the greatest sales experience ever with associate Jacob at Mattress Warehouse. He was knowledgable, courteous, and made sure we, as seniors, got the right mattress at the right price. We needed it almost immediately and the delivery team made sure it was delivered on time and in good shape. Thank you, Jacob and thank you delivery team!
My experience at this store was very helpful and kind and caring the prices were wonderful I couldn’t beat it anywhere else I’m really happy with the mattress I bought from here
Yadira was of extremely great help. Will recommend her to anyone who is looking to buy a mattress.
Yadira did a fantastic job of pairing my husband and I with bedding to match our needs perfectly.
Yadira Serrano was very helpful and professional. She made the whole experience simple and enjoyable.
We came in and were able to be professionally fitted. Customer service was great and they even helped us get some great deals/freebies. I highly recommend them!
Excellent customer service!! Ms.Serrano made us feel very welcome and had great hospitality! Would definitely recommend 10/10.
Yadira was great at explaining our options. We picked the perfect mattress!
I had an amazing experience today with Yadira. She was very friendly and helped me with what I needed. Thanks!
Thank Yadira Serrano for all of her help and service of on our new therapeutic bed.
Fantastic service. Yadira was able to help us find the perfect mattress within minutes after using the bedMatch service. Definitely recommend.
Yadira was super helpful with finding my girlfriend and I the right bed! Highly recommend.
Yadira Serrano helped me find the perfect mattress for my son. She is amazing, highly recommend!
Yadira provided excellent customer service, it was a pleasure working with her. She is truly a woman of her word if she says she is going to care of something for you and she will get back to you she certainly will get back to you expeditiously without you having to make any return call to her for an update. I cant say enough about her politeness as well as her customer service skills again it was truly a pleasure. I will be a repeat customer, and I will happily give a referral.
Great experience. Yasuda was a joy to work with.
Yadira took no longer than 5 minutes to find me the perfect bed with the perfect price! Highly recommend going to see her!
I would highly recommend coming into this location when shopping for a new mattress for your family! This is my 2nd time shopping here for a new mattress with Yadira and my experience was quick, convenient and professional! 5 stars all the way!!!!
Yadira we very helpful and appreciate her product knowledge and assistance with our purchase.
Found a wonderfully comfortable mattress with the kind help of Yadira. She was very informative and very friendly. Very knowledgeable. A great experience!
Yadira was super helpful when my husband & I were shopping for our first mattress! Definitely recommend Mattress Warehouse.
Yadira Serrano was amazing ! She was so nice and caring and took her time . If you come here please see her ! She will work with you !
Simply perfect and no pressure, no subtle guidance, open information and quick service with good delivery times, Yadira Serrano was good.
Bonitas service is bar none. My husband Mel and I were sceptical at first but she took her time to answer all of our questions. She is patient and knows her stuff. Thus, the bed we purchased is a perfect fit!!!! We will be back for another. Her store is in Kannapolis.
Awesome easy experience! Bonita was very knowledgeable and patient. Thank you for such great service!!
I worked with Yadira Serrano on the phone, in the store and via email. Her professionalism, support, delivery, quality of service and responsiveness made me and will continue to make me a return Customer! Outstanding Service!
Purchasing at Mattress Warehouse was an awesome experience! I started to buy online and am so glad I didn’t. Trying my options was definitely the best way to go and I didn’t have to wait weeks for delivery. My Bedmatch Consultant Yadira Serrano was knowledgeable and most helpful and my mattress delivered in days. Most thankful!!
Visted the Concord mills location was a Wonderful experience. Yadira was very plesant and welcoming. Thank You
Ms.Bonita & Ms. Yadira was absolutely amazing! Ms.Bonita was so patient and sweet. I definitely recommend coming to this location. Super clean, neat, and well kept. Loveee it! I’ll be back Ms.Bonita for my California King next really soon!! :)
Excellent customer service. With yadira serrano
We stopped in to purchase a mattress and Yadira was extremely helpful and made our experience seamless and pleasant. We will definitely be back for our sleeping needs.
Got an amazing mattress for a great price. Yadira was amazing and was very helpful!
We had a great experience with our purchase. The price was great the service was great and we will definitely be back for future purchases.
My salesperson was Yadira and from the first phone call to me coming in the store she did an excellent job of getting me everything I needed with a good price.
Twice I had to come in here. One to buy a new bed and then later to get a new mattress for my guest room. Yadira was awesome and extremely helpful with both of those needs. She helped me find something great, yet affordable for me. And then the second time, she got me a solid mattress for the guest room and when there were issues with getting a box spring, really hooked me up. Would highly recommend!
Amazing customer service!! Yadira did a fantastic job helping me choose a bed.
Yadira was super helpful!Loved the sleep analysis and purchased same day ... easy process and excited for our delivery.
Yadira was amazing and patient with me during my first mattress purchase!
Excellent customer service from Yadira Serrano. Good work👍🏾
Yadira was so helpful!! Helped me find the perfect mattress in my price range!
Our experience was beyond amazing!!! She worked with us and made us feel like what we were asking for mattered. She checked on our order and was very professional. I would recommend her to any of our friends and family looking for a mattress. We will be back!!!
We are Bonita fans! She was super helpful and kind. We’re coming back in few days to buy another mattress!!!
We are here to get some mattresses for my new home. The customer service was good she was very helpful and I got in a very good deal. Please visit this store for the mattresses that you want.
They made shopping for a mattress a pleasurable experience! Yadira was amazing and helped me pick out the perfect mattress!
This was the easiest and quickest mattress buying experience I have ever had! My consultant Terica and Yadira had a wonderful bedside manner *wink wink* Their bedMATCH technology is scarily accurate!
Amazing service !! Yadira Serrano was great! So nice and helpful !
Yadira was excellent! Very helpful to work with and made it easy for us to buy a great new mattress. Appreciated her advice :)
I would like to say thank you very much to Yadira for being a very great sales person she’s very helpful with my granddaughters mattress thank you
We were thoroughly pleased with the service and price. Terica and Yadira were knowledgeable and very heplful.
Yadira Serrano greeted us with smiles and expertise at Mattress Warehouse. We are buying a Queen size Mattress and Yadira helped us to find one that is perfect for our guest room.
We love the Mattress Warehouse! We have gotten our mattress and pillows from here and have been so very happy with our purchase! Come see Yadira, she is the BEST salesperson if you are in Concord,NC you have to request her! We referred our kids and they both love their new beds as well! Good sleep is so important! We love the service and the beds that we bought!
Jacob was amazing I left the store feeling good about my purchase. They also had an amazing deal going on.I definitely recommend this site for great customer service and a good deal..
Wadira was super helpful! Would definitely recommend.
Yadira was so awesome I recommend her and her service to anyone great job!!!😊
Wonderful experience!! Yadira is amazing, so friendly and patient. She took the time to explain all of my options to me. Definitely would recommend
Yadira was very helpful and worked on getting me the best deals.
Yadira was awesome! She helped me find the perfect mattress at a great price!!
Yadira was very professional and knowledgeable, I was satisfied with the service.
Great, Professional and Friendly Greeting and Service, walking In the Door!!