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Quality Master Auto Glass
8845 FM1976 Suite 109, Converse, TX 78109, United States
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Quality Master Auto Glass
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Ly
Review №1

I would definitely recommend quality Master Auto Glass and Windshield for any needing a replacement of a window. My window was broken by a rock from a lawn mowing service where I work. I filled out an online request form from a larger windshield corporation and they did not respond. I called a few other auto glass repair companies and they were not in my price range. Quality Master Auto Glass and Windshield was responsive, reasonably priced, reliable, and had same day service.

Ba
Review №2

I had a rock chip repaired on my windshield and they did an excellent job. Communication was great and very friendly professional service. You can barely tell my windshield was chipped!

Th
Review №3

We are very happy with the quality of service that we received! They gave me a quote over the phone to replace my window & were able to get it done same day. I highly recommend!

Ce
Review №4

This is an excellent business. We have had several of our vehicle windows repaired & tinted. This time we had the front of the house storm door windows tinted and they look AMAZING. Every time the work has been done on time and within budget. HIGHLY reccommend this location for outstanding customer service and quality of work! Thank you Roberto and team!

Kr
Review №5

Great Place and Great Service. They got me in quick and gave me an amazing price compared to other places. Absolutely loved my experience with Quality Master Auto and have already given their card out to someone else. Definitely recommend.

Sa
Review №6

I brought my brand new vehicle in to get the front windshield tinted, because of the reviews and the location. Had to bring it back because I noticed scratches. When I got to the store I felt like the owner was accusing me of doing something to it. He replaced it, but now there are tiny bubbles and you can see a strip of tape thats underneath the tint. I didnt bring it back a second time, because I did not like how I was treated the first time bringing it back. I just deal with the imperfections that the owner did. If you go to this establishment, make sure you look very close to the work he does before leaving.

Co
Review №7

Amazing!! I had called about 5 other places before here, for pricing on tinting and to replace 2 windows, no one got back to me, when I called Roberto he was nice on the phone and he gave me a response within 20 minutes and also was able to fix it promptly. The work came out great but just talking to him he is amazing and really cares for his clients and jobs! Thank you!

Vi
Review №8

This is the best place in Town to get your vehicle done. They are awesome they give you Quality work at a great price. The staff has a real customer service attitude and will make sure you are completely satisfied before you leave. They protect your vehicle and take their time no rush job. I highly recommend this place to anyone who is looking for Quality work at a great price

Ja
Review №9

Fast, friendly service. Will definitely return if in need of another repair. Highly recommend.

Ja
Review №10

Called in for quote on Tuesday afternoon for window replacement next day. They were able to work me in next morning. Acceptable prices. Fast, clean and professional work. Nice staff and got job done without trying to oversell me for other issues. Overall would use them again.

Br
Review №11

I would definitely recommend this place. They are professional and do great quality work. My truck had further issues than just replacing a back glass and everything was explained to me and showed to me before being worked on and I was very happy with the results.

Jo
Review №12

Professional atmosphere. Quality work. Reasonable pricing. Support small local business.

Ni
Review №13

Roberto and Cristina are AMAZING! I appreciate the detailed knowledge, reasonable price, and professionalism. They replaced our windshield the same day and made the process easy. I will definitely use your services again when needed. People, if you want genuine services and more, this is the place to be.

Hu
Review №14

They tint my 92 S10 and they did a great work I definitely come back and recommend this place!!

Ar
Review №15

Above and beyond with customer service and workmanship. Roberto stayed late to complete my car. Explained the process the whole way through. I will be using Roberto and Christina for every windshield replacement in the future.

Ka
Review №16

They were really nice people, very pleasant, and professional. I defenitely recomend anyone to go to this place. Great job!!!

Tr
Review №17

There is no question where I will be going for future windshield replacements or window tinting.. Customer service is outstanding very professional! A+++++ ...Great location and Very clean.

Ra
Review №18

Great service, excellent and quick install. My tints look great, ready for the summer heat. Thank you guys.

Ro
Review №19

I was in town and thought I’d get a better value down here in San Antonio. Roberto did a great job and Christina was thorough with explaining the process and the warranty. Will definitely recommend to family and friends down here.

Sh
Review №20

Great service, the tint looks amazing and can definitely tell it was a professional window tint.

Ch
Review №21

Called them up and got a quote for a rear window and installed on the same week

MA
Review №22

My new metal glass door fell before I could install it and I call these guys. He immediately came over and removed the shattered part and returned and installed it- the same day at a very reasonable cost. They are the best—no job too small or big for them. Great communication.

Pr
Review №23

Excellent shop. Very professional. Tinted front windows on my new 2021 Chrysler Pacifica. Perfection !!!!

Ma
Review №24

I recently called to have them replace my windshield at my location. My car can not be on the road because of the cracked windshield. They were referred by my insurance company. Roberto insisted on being paid in advance with cash app. They refused to take a credit card. I asked what guarantee I have that they will show up and repair my windshield, the response was company policy. He then suggested I bring my car to them in Converse. Again, the broken windshield, no rear view mirror, cant be driven. Spoke with another company and confirmed my suspicions that it is most likely a scam.

Ma
Review №25

Great and knowledgeable service. Ive used them on two separate occasions and was very satisfied with the work both times. I highly recommend.

Ma
Review №26

I would tell everybody to go if need anything was very happy with the service and friendly employee did a wonderful job on windshield thanks

de
Review №27

I was in town visiting family, when I crossed into TX a rock hit my windshield cracking it twice. Called my insurance company and they set me an appointment with there assigned company, needless to say I was told they couldn’t repair it but would have to replace it. This was fine but they wouldn’t have the windshield for another 3 weeks. So I started calling around for help and the first number I called was Quality Master, I spoke with Roberto he gave me a reasonable quote and the best part was he could do it the same day! If you are ever in the Converse area I highly recommend Quality Master! You saved me my friend and I just wanted to say thanks again! Job well done!

Da
Review №28

Went in for tint job. Great service! Fair pricing !

En
Review №29

Great Job, very professional, great price. I checked two other businesses and the price was very high for replacing my truck windshield. Roberto, the owner did the job and gave me one year warranty on the repairs. Highly recommend his shop.

Ge
Review №30

Had my windshield replaced here and they did a great job. Took about 2 and a half hours to get the windshield replaced.*Edit: Got called by the frustrated owner about why the review wasnt better. He was upset about my comment. Be aware you may get an angry call if you dont leave 5 stars

La
Review №31

Based off of the customer service alone, I’m giving the five stars. I called for a quote, the gentleman was professional and beyond reasonable. I was in panic mode after calling the big chain glass place and hearing the quote they gave me.I’m so glad I called and looking forward to bringing my car in!

Mi
Review №32

The new windshield looked perfect, but my vehicle stickers were a little damaged.

Il
Review №33

Excellent service by Roberto & Cristina! They were professional, knowledgeable, and friendly people.I was impressed by the beautiful after-market windshield that Roberto ordered to replace my old cracked one. He also finished the work early. The entire facility was new, clean, and well-organized.I was very pleased with my experience at Quality Master Auto Glass!

Ca
Review №34

Great people here, promt and professional. Got my truck broken into and these guys fixed it next day for a very reasonable price.

Er
Review №35

Do your research. Do you homework. Then call Quality Master Auto Glass. I called them on short notice to have my windshield replaced. Wasn’t a problem. Great work. Great customer service. You won’t be disappointed

Be
Review №36

Within 24 hours of contacting our insurance for a windshield replacement for my husbands commute car, this business responded, figured out the part was in stock, and did an excellent job replacing it. The entire process was easy, and the replacement looks great! I highly recommend this company.

Ti
Review №37

They got the job done the same day I called. Please understand though, how fast they finish depends on how complicated the job is. In my case it was the rear window with the defroster. My window is exactly like it was before I shattered it. And I got it done before the holidays so my parents wouldnt know. Its safe to say Im extremely satisfied.

Ja
Review №38

Phenomenal work. I was told at another company I would need a new windshield. I came to here and Roberto took care of me. He fixed the window and it looks great. I was in and out very fast. I highly recommend this company.

Re
Review №39

Im very happy that I chose this company to replace my windshield. Roberto came by my apartment complex along with someone else to place the windshield. I dont think it took more than an hour to complete the replacement. Their services are prompt and customer service is nothing but friendly. They offer really good prices on top of that. If youre looking for a company to repair and/replace your car windows, this is the one!

Th
Review №40

Robert did an snacking job, fast, inexpensive, and quality workmanship!

Ma
Review №41

They are very professional, punctual, have quality and value. They a family own business and are lovely to work with. Don’t go anywhere else. Christina and Roberto are a quality experience.

Ti
Review №42

Had my drivers side window shattered on my brand new car after going out one night recently. My insurance agent recommended Quality Master Auto Glass and I called today and was luckily able to get an appointment today! The lady I spoke to on the phone was courteous and helpful and Roberto was very quick yet thorough with the window replacement and tinting. Im very happy with the professional service and results, Thanks Roberto for making my car look like new again!

de
Review №43

Leaving work today, I found my left front window regulator decided to stop working. I had put the window down to let heat out before starting out for home and it wouldnt go back up. I also thought by the sounds inside the door that the window glass had broken. I contacted Quality Master Glass at about 4:30 pm and described the problem. Roberto said the glass was most likely not broken and over the phone quoted me what I thought was a very reasonable price to replace the regulator. About an hour later he called to say he was on the way with the part. I witnessed his superb workmanship as he got into the car door, replaced the part and had everything put back together in about an hour. The glass was not broken. Five stars are well deserved and I highly recommend for any auto glass window repair needs!!

Ja
Review №44

I was looking for a place to put window film on my vehicle and came upon this page. I contacted them late at night and they answered my message and provided all the information I asked. What’s makes them humble family go over the top was that they opened today (Labor Day) just to do my vehicle. Extremely happy with their service, and quality of work. Thank you very much Quality Master Auto Glass.

Cr
Review №45

Nice people to do business with. They went out of their way trying to find me a window glass for my truck when I called late on a Saturday afternoon. They allowed me to keep my truck in their shop over the weekend and they quality of their work is impressive.

Mi
Review №46

Great tiny job!...Affordable price as well!

J
Review №47

If you want your tint done right and quick this is the place to go. Wont recommend anyone, but these guys from now on. Great price and fit me in on the spot. And car came out amazing. Very happy customer.

Le
Review №48

Roberto is a professional and takes pride in his work. I am happy with his work!

K
Review №49

Excellent work! Very detailed and precise! The owner and his worker stayed after hours to finish with my car. You can barely see where the rock chip was... highly recommend!

Sa
Review №50

Roberto did a fantastic job at replacing my windshield. I called on Saturday night and he was able to get me in immediately on Monday. Not only did I get an appointment very quickly but he came to my house. I cant tell you how impressed I was with his professionalism and prices. I was quoted at another place for $200 more than what I paid at Quality Master Auto Glass. You will not be disappointed going with this company.

BR
Review №51

I called Quality Master Auto Glass regarding a chip in my windshield. They were able to schedule me for same day service. Very prompt and courteous - he explained everything that he was doing to fill in the chip while I watched. Wasnt in a hurry - took his time. Cleaned my windshield inside and outside - could hardly see the chip once he was done. Would highly recommend this company for window repairs.

Ya
Review №52

Fast, On point, Excellent work and worth every Red Cent. Definitely recommend and will be bringing my other Vehicle here. Thank you.

Ja
Review №53

Great experience and quality work.

Bu
Review №54

They did a Fantastic Job from start to finish!! I had new window tent put on my passenger and driver side windows and a complete new windshield, price was very good, better than the leading glass co., Craftsmanship was excellent...

De
Review №55

Extremely impressed by Roberto’s work and the company overall. Everyone I came in to contact with was so informative and a pleasure to speak to. Not a lot of companies live up to their name but quality is definitely an excellent fit for them! Would definitely recommend and use again.

SA
Review №56

Called this morning to get my daughters Honda window replaced. Responsive and quoted right on the spot. Scheduled appointment within the hour and my daughters window was replaced in an hour. Will definitely come to them again!

On
Review №57

The name of the company says it all! The work is quality and Roberto certainly is a Master at his trade. Their pricing is the best in San Antonio and they treated my emergency as if it was their own with a same day service! This is a very impressive operation! A+✅

Da
Review №58

Roberto has always done a fantastic job for me in the past replacing our windshield and tinting a few of our vehicles. He has a high attention to detail and did a fantastic job. Today however, I had an 0830 appointment to have another vehicle tinted. I understand that sometimes mistakes are made but I took valuable time out of my day to get this taken care of only to find out there were other obligations that left me waiting and ultimately leaving the shop. I was told on the phone Saturday that the vehicle would be done at around 12:30. That quickly changed today to 2:00pm. Why all of a sudden the change in time if the appointment wasn’t forgotten? To add to this, I was also told by the wife that the appointment was forgotten and that he needed an hour to go do a windshield repair. There are too many competitors out there not receive red carpet service. All I was personally looking for was the company to take ownership of the scheduling mistake and I would still be a customer today. Instead what I got was attitude and was told, “I will not own mistakes that never happened....” Well, there’s no need to own the mistakes. Took my business down the road 10 minutes and coughed up $548 for Llumar ceramic tint on all 5 windows and the windshield.

Ja
Review №59

Excellent place for all your window needs. I always refer people and I will always be returning, also!

D.
Review №60

Did a great job and was super fast.

Br
Review №61

They were able to get us in the very next day and had us in and out in just over an hour. Excellent prices as well

Ro
Review №62

I am not writing this review as a customer, but rather as a person that knows the owner, who happens to be my brother. I have watched him since he was 15-16 years old, when he grabbed that first scraper and window film, and started doing his first job. Over the years he has worked very hard to cultivate and become an expert in the art of window tinting and glass installation. He is responsible, reliable, dependable, and trustworthy. He stands by his word and will guarantee that you will be satisfied with the work he can do for you. If you have the opportunity to receive services from him, be confident that your expectations will be exceeded.

JD
Review №63

Fixed same day, within two hours! His prices are reasonable and the work is exceptional!

Ke
Review №64

I would recommend this company anyone needing service for Glass. The technician was helpful and very informative before even working on my truck window. I had a problem with a prior service from another window company and the window was leaking. He explained thoroughly how the problem occurred. He resolved the issue to my satisfaction and there was noticeable attention to detail and quality. If you are looking for a trustworthy company then I would definitely call them.

Mi
Review №65

Quality Master Auto Glass did a Fantastic job. The new glass was installed and all broken glass was vacuum out of entire vehicle. Thanks Quality Master Auto Glass I will definitely tell my family and friends of your excellent service.👍👍👍👍👍🌟🌟🌟🌟🌟

fa
Review №66

Ive gotten 2 car windshield done by Roberto. My windshield broke yesterday and he here today already fixing it. He explained the process and was very professional and friendly. He took the time to explain each step and really showed pride in his work. My windshield looks amazing, and you cannot beat his prices. I would definitely recommend Roberto, he for now on has my business.

ca
Review №67

Roberto was the best!!! Changed our cracked windshield at the best price, fastest response time and wonderful quality!! He was willing to work with us to our best interest and was very professional! I would definitely recommend him to everyone and if I ever need to change my windshield again I will be giving him a call!!!

Mi
Review №68

Excellent workmanship. He arrived on time and explained in detail every step of the process. I will never be forced by USAA to use their preferred glass company again. Quality Master Auto Glass has earned mine and my families business.

Ve
Review №69

Wow! What can I say that hasn’t already been said? I am so happy with the prompt, professional, and friendly service I received. My car was broken into on a Sunday morning and they were here at my home to save the day early Monday morning. Thank you! Thank you! Thank you! I will forever recommend Quality Master Auto Glass to anyone who needs tinting or window repair.

AN
Review №70

Great work done by Quality Master Auto Glass. Got my windshield done and my ADAS recalibrated. Honda dealership could get my recalibration done right but Quality Master Auto Glass did. Thank you once again and Ill be using you guys on the future

Ra
Review №71

What a pain in the butt when your windows break! Thank God for Quality Master Auto Glass! Roberto was able to come out the same day and my window was repaired professionally and quickly. To top it off it was a great price too! Definitely recommend you call them!!!!

Ke
Review №72

Excellent installation of a high quality windsheild for a Freightliner, but mostly their customer service was premium for me. As a company Driver with an assigned vehicle to have repairs made quickly.

br
Review №73

Had my passenger window shattered by lawn workers. Roberto was excellent at replacing my glass and retinting my window to match my previous tint. Very knowledgeable and is super passionate with what he does. Explains things every step of the way. 100% recommend!

Tr
Review №74

Ive now had two windshields replaced by the owner. The service has been efficient every time. Hes come to my office and taken care of the issues while I was able to stay inside working. I dont look forward to rocks cracking my windshield, but when it happens (and it just did again), I dont get angry about it because I know its an easy fix with Roberto.

ro
Review №75

I just recently had my glass replaced by Roberto from Quality Auto Glass. I had canceled my appointment and set it for another day. Well my day got canceled and I called back the next day and they sent out someone to fix my windshield that day. Scheduling and service gets 5 stars from me. Thank You Roberto for the prompt and great service you provided.

Na
Review №76

When Safelite bailed on me Quality Master Auto came to do the job. From first call to install was less than 24hrs. Outstanding work and very friendly. Ill be a repeat customer if/when the time comes for another windshield.

Mi
Review №77

Outstanding service. Very prompt and courteous at fantastic prices. Highly recommend and will use them again!

Ca
Review №78

What a great experience. Quick replies, professional, prompt, courteous, and great price. I wouldnt change a thing. Thank you!

Mi
Review №79

Great service! Roberto the installer is very nice guy. He installed a passenger door window with no problem and really fast. Very experienced and all around great company.

ME
Review №80

Great customer service and excellent quality work! You can definitely tell Roberto takes pride in what he does. Id highly recommend him if you want the job done right.

Je
Review №81

Awesome person to work with. Has fixed windshields on both of our cars now. He is fast convenient and does good quality work. He even fix a spot that safelite messed up. I highly recommend.

Jo
Review №82

Cause Better Matters I Love That They Gave Me A Fair Price. I Called Them And They Immediately Gave Me A Price. Setting Up A Appt Was Easy And Painless. Awesome Customer Service And Very Detailed When Installing My Window And Putting My Tints. He Was Very Clean A++... Next Vehicle Is Definitely Going To Him. He Even Does Fleet Work.

Cr
Review №83

Highly recommend Roberto! Have many years of experience working with glass. He is reliable and good to work with! If you want quality, good customer service and no worries after the job is done call him first. He do tints, glass repairs and glass replacement. Dont wait too long for an appointment call him and get a quote!

Da
Review №84

Number one Auto Glass replacement service in San Antonio, Texas! They were prompt, courteous, and knowledgeable! They took their time to install the windshield in my car so it was done right and the price was very reasonable!

La
Review №85

I got my windshield replaced a little over a year ago. Roberto did a fantastic job and came to our house. 10/10 would use again.

Je
Review №86

Was able to replace my windshield same day for a fair price and friendly service. Very happy.

Sh
Review №87

Called this afternoon and within an hour they came out replaced my windshield. Great service from the office to my house. Highly recommend!

Be
Review №88

I had my windshield replaced by Roberto Ocasio yesterday and it was a phenomenal experience. He is professional, efficient and extremely personable. I enjoyed our visit while he worked. He provided same-day service and the convenience of carefully replacing my windshield outside my home. I whole-heartedly recommend this company for fast, easy and professional glass replacement. He even gave me a reasonable quote for auto glass tinting. Keep up the outstanding work, Roberto!

Ze
Review №89

Oh my! What an awesome service I received! I gave them the wrong year of my vehicle, but they were ever so patient and still managed to replace my windshield with the correct one at an unbeatable price!!! Thank you for the great team work!

ra
Review №90

I first met Roberto Ocasio, the owner, when my car was broken into and he came over my workplace to replace my passenger side window (smash and grab). He was very likable, thorough, easy to work with, took the time to explain what he was going to do and did a great job overall. So when he was finished I asked him if he also did tinting since now my brand new window looked off compared to the tinted ones. So he took care of that as well showing the same amount of meticulous care as he did installing the window. As a head of a household i like supporting people (families) that are entrepreneurs trying to provide for their families, just like me, so I support Roberto gladly because the quality of his work speak for itself and I have a demanding taste and high standards that I would not compromise for family or friends.

De
Review №91

Thanks to Quality Master Auto Glass I can see out of my windshield again!!!! Its so pretty and they came in way under competitors!!! Great job and super fast! They even came to me!

jo
Review №92

Very professional and helpful. The service was fast and same day. Roberto definitely had the experience and customer service which was greatly appreciated. Thank you.

Ly
Review №93

Called on New Years Eve and ten minutes later they were at my place fixing my windshield! Very professional and explained everything to me. The results were great! I highly recommend.

Ro
Review №94

Started work on the scheduled time and finished on time. Factory type work and final finish. Great Professionalism

Ca
Review №95

Great service, they explained the benefits of the different tint options. Quality work.

Em
Review №96

Great service!! We called the day our window broke, and we were seen that day. Very polite and beat Safelite by over $100. A master indeed.

Ka
Review №97

I just had my 1981 Mercedes back windshield seal replaced and tinted, and I can not say enough GOOD about the work and professionalism of this company, Very pleasant young man, and he was so picky about getting it perfect, I could not be more pleased, If I ever need glass work or tinting done again I WILL CALL and I will have no one else do the work, anyone using him will be PLEASED!!!!! Thank You so very much

Ke
Review №98

Great experience! Roberto was masterful and knowledgeable at his craft! I will definitely be returning!

La
Review №99

My tiny deny in my windshield finally spread due to the summer heat. Roberto to the rescue! Extremely courteous, professional and detailed. Would definitely recommend him to anyone!

Yo
Review №100

Excellent company, excellent service they do all my Auto Glass for my dealership! I Highly recommend this company to family and friends!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:8845 FM1976 Suite 109, Converse, TX 78109, United States
  • Site:http://qualitymasterautoglass.com/
  • Phone:+1 210-638-9174
Categories
  • Auto glass shop
  • Auto repair shop
  • Glass shop
  • Window tinting service
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Planning
  • Appointments recommended:Yes
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