If you need the electric go carts to help you around the forget it the batteries dont hold a charge long enough to go. I had to use 3 different e-carts to get my shopping done. Next time i will try Lows or Walmart. At Wal-Mart they have new e-carts to get around the store. But i did get great help from the workers in finding what i came for.

Easy to find what I was looking for

I hope this gets to themI ordered a refrigerator from you all in May. It has been the worst experience I have ever had. I understand that refrigerators are on backorder everywhere, so I understand delays. What I don’t understand and will not except is that everyone that I have had contact with is placing the blame on each other. I bought the refrigerator from HOME DEPOT NOT GE APPLIANCES... it should be a smooth transition once I have handed over my hard earned money! I just moved in to my new home with my children in a rural area and STILL NO REFRIGERATOR. I usually do not complain or even make reviews but this situation has went on for to long and something has to be done.  I have always chose Home Depot over Lowe’s but I ordered a stove from them and it was delivered when it was suppose to be delivered(ACTUALLY 2 days before and they sent me an email 24 hours in advance). What I would like to be done is the only thing that I requested in May which was to have my refrigerator delivered. I even went to the warehouse because I was told that I could pick it up there and GUESS WHAT??! I couldn’t even pick it up they told me it was on the truck to be delivered.... that was Monday.... Still no refrigerator! HOME DEPOT IF YOU ARE CONTRACTING THIS DELIVERY SERVICE THEY SHOULD BE REPLACED THIS IS NOT GREAT CUSTOMER SERVICE AT ALL! I am coming out of more money to purchase food for my family because I have no refrigerator to put my groceries in.  Please contact me if you have any questions or concerns. I will also be leaving my honest review on your website. Thank you wasting my time and also for the below par customer service. I hope in the future no other customer will experience what I have experienced. I won’t get a chance to know if the customer service is better in the future because I will not return back to a Home Depot.

I ordered appliances for a rental property 3 months ago. Theyve delayed shipping 4 times now. New date, another month. I have had no appliances for this property, because they were roved the day before they were to deliver the new ones. They never showed up that day. I cant live there, rent it, sell it. Guess what. Home depot doesnt care. Im a single woman and this is my income source. Guess what. Home Depot doesnt care. I have no refrigerator amd no oven. Guess what. Home depot does not care. The store manager at the Conway store where I have shopped 3 times a week for years, he absolutely could care less. This has been the worst experience ordering appliances that I have ever had in my life. If you want.to order appliances, dont use.home.depot.

Huge shout out to Jesse. I’m trying to better myself and I didn’t know the first thing about a resumè or how to even get started on building one. He went above and beyond to explain the materials needed. But he didn’t stop there. He gave me tips on how to turn my resumè into a powerhouse! I greatly appreciate Jesse and would highly recommend anyone to ask for him when visiting this store!

You can spend hours searching for one thing and no one will ask you if you need help. When you ask them, they spit out some location and walk away. They cant be bothered to walk over and show you.

Todays visit to Home Depot was a very good experience. Associate Jerry went above and beyond his normal duties. He was called on the speaker to help a customer in the tool section. He helped me in every way possible. He was professional, knowledgeable, friendly, and very easy to work with. He not only answered all my questions, but also got me the best tool combination and price available. Thanks Jerry for your excellent customer service.

Monday 8/9...went in to buy a shelf unit (2) ask for help to purchase...stood 5 mins next to the units just inside garden supply got a no show...the employee that was to help was seen laying on a pallet jack handle checking his watch...seems his break time was more important than making a sale to a long time vet customer left...NO SALE!!

David in appliances/ kitchen design was so helpful in getting us lined up for fast delivery of gas range, fridge, and washer/dryer, after getting the runaround from that other big home improvement store. He also quickly set up the install for new countertops, and install date already set. David found the perfect 3 drawer kitchen unit, which we were able to take home immediately. All this was done with great efficiency and lots of smiles.

Shelves fairly well stocked.Am sad to see Cree PAR flood bulbs are scarce, to gone, they are all I want to buy!I know the 10 year guarantee means quality! Love the long life and they will be replaced in the store if they do fail!!

It was the same as the last time, tons of employees. Some helpful some not so much

I just tried to buy some PVC pipe, which I wanted cut, as most people do, and was told that they cant cut it or anything else for me anymore because their cutter is in the attic. So if you need something cut, youre out of luck.

Horrible customer service! Lets repeat that again! Horrible customer service! I even applied for a job here before. During my interview, she had me out in 2 minutes. The guy I saw first, was awesome. He was just a manager, filling in for her the first time! This store is a joke. Lowe’s is always cheaper too. I’m just going keep going back to Lowe’s! Home Depot has Horrible customer service, and higher prices!

Great sized Home Depot, Including large outdoor garden and pool area. The store includes a tool rental department, lighting, plumbing, lumber, electrical, paint and also includes home delivery and installation. Great friendly staff.

Always love this place. Customer Service reps are so helpful and seem to have the whole store memorized! I never have trouble finding what I need with their help

Always enjoy perusing through the garden center. Great customer service at this store.

Ive loved this.store since before I started working here I always friendly and pleasant experience

The garden center checkout employees are so slow. There is usually a 7+ person line on both sides, and the cashiers frequently have trivial conversations with customers. It doubles the amount of time it should take. I greatly appreciate homedepots self checkout though. I skip Lowes just for that amenity.Talk away when there is one person in line, but dont waste the rest of the queues time when its busy, its rude.Tip for the elderly: Please know how you will pay before they prompt you, and have your payment accessible. If you insist to pay with a check, please dont fill it out for a solid 5 minutes. You have limited time on the earth and I wouldnt be wasting it at the register. Though I suspect its passive aggression to drag your feet in line.

Went here to get plumbing pipe and supplies. I was excited they had everything we needed. The other (L) didnt have any 3/4 pipe

Great place! I prefer it better than any other hardware store around friendly staff!! If you come here ask for Allen he knows it all!!!

Didnt exactly know the product I was purchasing,so I proceeded to the help desk. The young lady at the desk was very friendly and helpful. Always makes for a better day when I encounter friendliness when shopping!

I like the prices of Home Depot but customer service is most definitely lacking...

It always quick and easy to maneuver throughout the store compared to their competitors. Even if someone is with a customer, Im acknowledged that I exist and informed That someone will be with you shortly or Im asked How can I be of assistance today? Thats the customer service that people dont use any more in person or during phone calls. I only visit the other stores when Im with someone else, Ill always choose Home Depot over the others unless theres not one located in the area.

Good store, well stocked, great location

The store was clean and well organized for being black Friday. When I had a question there was actually a person there to answer it. This was by far one of the better home depot experiences Ive had recently. I wish I lived closer to this one to come back. Great job guys!

Had exactly what I was looking for and wasnt there long at all

I love the easy curbside pickup. Great, fast service!

The service was outstanding. Although I think its ashame that the store has to lock up weed eaters due to theft. I guess the whole worlds gone to pot!

Ordered a washer & dryer on MY 17th. Was scheduled for delivery May 20th.They moved the delivery to June 8th.No call no show.Got an email on the 9th, moved delivery to the 16th.No call no show.Have tried calling the store 4 times and cant get anyone one to answer the phone.Dont buy appliances here you, youll never know when or IF theyll show up and no one can answer the phone to help you anyway!!!!!!!!

Great place to shop for your needs as long as you dont need help, staff are typically everywhere unless you actually need them.

The app makes it easy to find what youre looking for but the associates are also eager help. Now only if the price of wood would go down I would be happy as a hog in slop.

We like Home Depot. Good prices. Especially on their lumber. They also have a tool rental dept.

Great place to go to get what you need or want. There are tons of selections to choose from no matter what youre looking for. Chances are of you cannot find it, somebody will help you and the workers are usually very helpful. I would recommend anyone check it out. You will most likely bump into something neat and interesting.

Had to search for help. Good selection

We always have a good experience. People are awesome, especially April Fire and Jefferson Graham.

Home Depot is everything that Lowes was before Walmart messed it up. I had to drive 40 extra miles to Conway to get the new shower for a remodel of my bathroom, because Walmart doesnt stock the size I needed at Lowes in Russellville anymore. The shelves at Lowes are as empty as they are at Walmart now. I dont understand what is going on in the business world, and how a man made virus could effect even the operation of the cellular phone systems to television stations being off the air for weeks and the grocery markets not getting restocked. But everything and everyone was effected by covid19. Even those who never were exposed or tested positive for covid19. ???????????

Only have 1/2 the product they offer. Not a complete kit.

Mary Rhinehart was very friendly, and put up with my indecisive personality!!! She was very nice, very knowledgeable, very patient and I mean very patient as we bought our washer/dryer set. They werent the best, but will definitely get the job done. Thank you Mary for making our shopping experience nice! Good luck with your accomplishments!! I still think you should get something from the sale besides the pleasure of serving another satisfied customer. Hmmm.... Anyway, thank you soooo much!

It almost takes an act of Congress to get any assistance at this location, and they were out of the Milwaukee batteries I needed, and Ryobi batteries, and DeWalt batteries. They were also out of about half of the cordless tools from Milwaukee...

Great place, great choices, great people.Very helpful.My

Love the App. I can go directly to the products in the store.

As always, the store is easy to navigate and the staff are helpful.

Always amazing and better than Lowes

Everyone is always helpful and nice. The only negative comment I have is that I wish there were more cacti to choose from.

I called Home Depot to see if they had Propane available. They were all out at that time. We were having a snow storm.

The employees helped us to load what we got into the car and put to it as well. Great service.

Great home depot...have used it for all my projects and their nursery section is great

Always have what I need

Pretty much WYSIWYG at the HD. What you see is what you get. Not the best but not the worst either. Blah.

Found what I needed and picked up an online order. Dont know why they put a huge sign up front requiring masks when they let every hillbilly who doesnt want to wear one meander thru the store. Clearly dont care too much about COVID or their customers who passed 3rd grade science.

Found exactly what I needed.

Love home depot!

Meh...needs to have a better selection of house plants

I love Home Depot I will be returning

Always a truly great experience

Have picked up a couple things using curbside here, and gone in a few times to buy a few things. For some reason the guy who brought things out both times seemed a little strange. The first time it felt like he tried to shove the item into my hands somewhat aggressively, after giving a compliment before seeing my ID. The second time he seemed to have a weird expression while I was showing my ID to pick up an item. Im not sure whats up with him. Very odd guy. Returned something once and no questions asked, but for some reason they couldnt find me by phone number and I had to provide the order number. Awful ATT signal inside the building.

Never can find anyone to help me and end up leaving and going somewhere else

Khaila was an amazing help! She directed me to exactly what I needed.As long as the workers treat me as she did, you’ll continue to get my business!

Great lady in garden center. Helpful friendly

Nice to be able to park and have the stuff brought to you

Great had exactly what I needed and went right to the locations with the app. Even had employees ask if I need any help which is hard to find at times.

A tornado siren went off while we were here and I had an anxiety attack on the way to the break room, but before that everyone we talked to was nice (shout-out to Greg) so Id recommend

We get great customer service when needed.

Friendly and helpful associates. What I need where I expected it all to be.

Only go there for plants. The customer service in the store are pretty much non existent.

Thank you for providing fantastic assistance tonight. Your customer service representatives were knowledgeable, pleasant and most of all available.

This is a good home depot if you dont know they sell stuff for working on and fixing homes.

Fast easy they have pushowers

If Lowes dont have something then The Home Depot will have it...Usually...Lets not forget Hiegel Supply...

Good place for all HH needs.

Came in looking to build legs on a bed frame, for not knowing any of the proper terminology for the items I needed, they were very patient with me as I painted them a mental pic of what I was trying to do. 30 mins later(20 of which was me painting mental pics) I walked out with my 4x4s, Tee nuts, the screw thingy, and a little nut thing for the screw thingy.Im bout to D.Y.I this bed frame or D.I.E. trying.

This particular store is wonderful. Always clean and workers are so helpful.

Went in for lumber. Quick trip in and out.

Love home depot always superior service

So far my experience has been terrible. My husband and I went to look at doors and installation prices. We spoke with Heath in the door department. After finding the door we liked he quotes us an estimate of 225 250 ish and has never seen it go up more than 50 dollars for installation. Says they should be calling us to get measurements for installation next week.3 weeks goes by.. The guy finally comes to get our measurements. He comes to my door WITH NO MASK! HE THEN ASKS IF HE NEEDS A MASK TO COME INSIDE MY HOUSE. FOR REAL??? It was never communicated to him that we already purchased a door...Then after a week of not hearing anything we call to see what the cost is... The measurements arent even in the system yet.A few more days go by and the quote is $471..Now we have saved the EXTRA money to go purchase the installation and it goes up 20 more dollars. WHY? We ask! ...well its just 20 dollars. LolWE WILL NEVER BE BACK. Happy for heath that he got his bonus for the sale (NOT) he LIED and the fact that your installer didnt wear a mask to come to my door during a pandemic is atrocious.

Its home depot. What do you expect?

Lumber prices to high to buy what I wanted.

A bunch of kids that dont know anything about the departments they work in or the products they sell.Terrible service!

I like home depot. I prefer it to the other store (the blue one) I can usually find help. Check out is easy. However today while I was there with my 10 you old stepson the man behind the counter at the paint department was repeatedly dropping the F bomb to his coworker. It was really disappointing.

Sam and the others are a great staff. I was asked if I needed help almost every isle I walked down. Prices are comparable to competitors and close to home...

Any small home repair items or tools I need, I go to Home Depot. This location is very convenient and the staff members are very informed and prepared to assist you in any way they can. I also appreciate the fact that they keep stock of the random various items I need to make small repairs to my home.

Great selection of products. Staff was very knowledgeable and helpful.

Well stocked clean store

Had everything I need today!

In most cases, can find everything Im looking for here. Though I have learned to check on-line first to find which location has the item in stock.

Hate hunting for employees to help

Love the store it always has a good supply of what I need at a good price.

Love my weed eater.. 😂

Tool rental and repair shop was a little sketchy on services. Toolman Taylor needs a little more training. Just my experience on my last visit.

Seems the prices are higher then some other places. But the employees are nice. And they have much to choose from.

Plenty of products. Clean outdoor area. Friendly staff. Very helpful.

Love it here. Friendly staff and easy help to find my items. Curbside is also amazing

Well stocked for the holidays. Large selection of instock regular items as well.

Conway Home Depot seems to be better stocked plus they have a tool rental dept so its a bit better than most Home Depot locations

Worst experience ever waited 20 minutes to be helped and when assisting waited another 25 minutes just to tell me the product I needed wasnt available taking my hard earned dollars elsewhere

Disappointing store lacks inventory and selection. Cabot store is 10 times better. However in Conway Lowes is the place to go for a selection.

Went in to buy a fridge and met the least helpful employee in the world so we went to lowes and met a very helpful sales person

Large selection and knowledgeable staff, who are always willing to help.

Like going there. Its clean and people are friendly. Cant wait until they get indoor plants in. They are always healthy plants. If you have questions about any of them and the person cant answer they find someone who can. I like that. They dont just guess.

Nice place to walk the dog in the cold