The customer service was great. They managed to get my order done in a timely manner while reassuring that I was taken care of while they prepared it. The furniture as a whole is great, easy to assemble and sturdy.
Product was 10/10 for my needs. Employees response time was excellent, and their answers were clear. I definitely recommend their product the desk is perfect.
I ordered a gaming desk. I have noticed that the desk has an assembling issue. I contacted customer service. I received a very generous refund. The way they handled my problem was very professional.5 Stars for Customer Service.Desk is nice. I like it. Defiantly worth the price.Thank you guys,Ruzanna
If you are looking for a desk I would definitely order from here the desk arrived here on time and it feels like a fantastic quality product! I look forward to ordering more things from this company!
Customer service was great and understanding and the desk i ordered came in perfect and feels like a high quality item.
I received the product back in mid may, and immediately after assembling the product, I could tell how mediocre it was. The desk wasnt level all the way across, it had room for only a single monitor and the plastic parts were so awful and clunky that it just didnt felt cheep. It felt like I paid $300 for a $50 desk.I reached out to customer service, which only replies via email once per day. They were reluctant to accept my return, but eventually agreed. Disassembling the desk has been awful as well, the plastic screw caps in the desk are not removable in conventional ways. The only way I can can see to disassemble this desk is to drill holes in the screw caps in order to remove said screw. Again, I emailed customer support, and they said theyd talk with an engineer and get back to me. It has been over a month since my original return request, and a week since the screw cap question, however I have not received a response for either. The risk free return is turning out to be a large hassle. I cant disassemble it, or I may lose some of my refund, and I cant get the shipping slip due to customer service ghosting me.All in all, this is my most regretted purchase in the last few years.
The i series rgb desk is really cool and has Bluetooth control.
Ordered a desk, never recieved. a week later i get an email that says they are out of stock of the desk I ordered and recommended a different one for $30 more. OK... in order to pay the extra they wanted me to order another item... they would never ship. Cancelled the order and walked away. Terrible customer service and never picked up the phone. Never again, and will NOT recommend to anyone.
Eureka Ergonomic allows you to move throughout your day so youre never locked into one position. No Assembly Required Simply take it out of the box, place it on top of your existing desk and youre up and working in minutes. Easy to Operate . I used to sit down all day but now I love it that I can stand or sit. I love my new desk....
I bought 5 Eureka desktops in the past six months for my employees. I am really impressed at how well their products are made. All five of that I purchased remain as solid today as the day we received them. I have some exposure to other desktops and they can’t compare with my Eureka when it comes to quality. I know Eureka has a 3-year warranty and my limited experience with their customer service has been only positive. Another friend wanted to buy their 46 desktop and I went to Eureka’s website and left a message. They responded quickly and answered all my questions.
Very pleased with my 36 cherry desktop. Would definitely recommend it! Great customer service! Quick delivery. Quality and operation surpass my expectations!!
Great product for anyone who spend a lot of time sitting! The multi-layer structure also helps organizing stuff on the desk.
Not sure why there were some reviews claiming to be cheaply made, which almost prevented me from purchasing. I’m so glad that I went ahead and gave it a try, and turns out quality was great compared to the price, and salesperson was very helpful as well, and gave me some great advice about my office arragement.
Oh man, do i have a story to tell all of you.It started on the 24th of July, when i placed an order for a computer desk and a stand for my tower. The order wasnt processed until Thursday, which is totally cool, but! it turns out your warehouse is closed on the weekends? which begin on Friday? Kinda angry i wasnt informed of this, but okay. Come Monday, i get an order saying its going to be delivered by the 1st, which comes and goes. When i check my tracking info(which are hotlinks in your emails about them that lead to dead pages making me google search the numbers separately) It says the package was indeed in MO on the 1st, but it for some reason was shipped back to Sacramento where it currently sits on the 4th today.Also, when i placed the order for the desk and the desk clamp for my tower together, on the same ticket, they shipped them differently with a different arrival dates to begin with(1st and 6th) Your representative also told me i would be getting a 30 dollar refund due to the errors and issues theyve made, that was promised on the 1st(still havent seen any of it, and i doubt i actually will)If they werent holding my order hostage i wouldnt be here writing this review.The lack of professionalism they have is insane, i believe at this point a 5th grade class could have a better business.
Love my swing chair! Gives my back the perfect amount of support!
Terrible product and cheaply made.Do Not Purchase!