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City Mattress
1840 N University Dr, Coral Springs, FL 33071, United States
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City Mattress
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Du
Review №1

What a great place to buy a mattress from..Both Carlton and Manual are very knowledgeable about all mattresses that are on the floor. They don’t “hustle” you to make a purchase until you feel comfortable with your decision. I really recommend this place!!

Pa
Review №2

I had a great experience buying a King mattress at City Mattress. I shopped at a couple of different stores to make certain that I wasnt missing anything different before settling on buying at Mattress City. Not only was there a vast array of every type of mattress the knowledge, patience, and customer service was excellent. James worked with me and never once did I feel rushed or uncomfortable. He answered every question and concern with complete knowledge, patience and understanding. Stock was good on the mattress that I chose and it was delivered on time and efficiently the very next day. I have to highly recommend this store and salesperson for a seamless experience. Thank you everyone for your help!

La
Review №3

Josh Simmons was extremely helpful. He didnt make it feel like a sales process. We knew what we wanted and he even offered some other options in the price range to make sure we were happy with our decision. While we sat down for the paperwork, he was answering calls and made sure he took messages to call people back. He was on top of everything but still made us feel valued. He explained the process and offers available to get us the best deal. The mattress was just delivered and they were in and out in less than 10 minutes. The process from start to finish was seamless. Highly recommend Josh and City Mattress.

Id
Review №4

I went into your store, to check on what type and comfort of mattress I would like to purchase, but with no intentions of making a purchase today. However, after working with Nera, with her outstanding attention to my needs, I decided to make a purchase today. Nera was very patient, professional and gave excellent customer service. If I know of anyone looking to buy a mattress, I will definitely refer them to her.

Ji
Review №5

Kevin was very helpful and friendly. He helped me find the right mattress for me. It was a pleasure doing business with him.

Pe
Review №6

What fabulous customer service!!!! Kevin was wonderful. We were moving our mom to an assisted living and we were promised that the mattress would be there. Since it didnt come in on time Kevin upgraded our mattress and got it there on time!!!

kr
Review №7

Ask for Natasha!! Very pleased and Happy. I went in with an idea of what I needed to get for my grandma and she was extremely helpful. Within 3 trys we found the mattress for her. She will ensure that you have the correct height and right fit under the mattress. We were in and out in no time. Never once did we feel pressured to buy. The customer service is worth noting! Please ask for her.

Ar
Review №8

Manny is one outstanding person, that goes the extra mile to make his customers happy. Thank you for being the first person that we had the pleasure of doing business with upon our arrival in Florida. My husband and I have already returned twice! We left with the best mattress in the business without even thinking twice. Thank you for a Golden 5 star experience at the City Mattress Coral Springs location. Our family will be back!

Be
Review №9

Absolutely horrible customer service. We got a mattress from here and they lied to us so they could keep their commission even though the “90 day” sleep guarantee said that we would be able to swap it out. This company and this store is full of lies. Go anywhere else.

Ma
Review №10

Was fine. Nice customer service.

Ch
Review №11

Went in to get a mattress for my kid, its a very nice store. The salesperson Manny, showed me some options and it was pretty straightforward. The mattress was delivered the next day as promised. No complaints, would definitely return if I needed another mattress.

Gr
Review №12

We visited 3 times and found the salesman, Manny, at the Coral Springs store to be friendly, extremely knowledgeable and helpful. No pressure sales. If you are looking for a mattress we recommend you visit the city mattress store in Coral Springs.

La
Review №13

After a really bad experience with Mattress Firm in Margate, Florida, I decided to look at premium full featured adjustable bed bases at City Mattress in Coral Springs, Florida. Note I have no medical issues but wanted to make my existing bed even more functional with additional features using my existing five year old mattress. I was happily surprised that City Mattress had a huge selection of products to choose from and Natasha and Carlton were both super friendly and extremely knowledgeable as they took time and helped me understand the differences and narrowed down my choices. After my payment was processed, which included a generous discount, Natasha informed me that I would receive an email delivery notification later in the day and a text or call from the delivery driver before delivery was attempted. Both of those events came true to her word. I purchased the PranaSleep 5.0 Adjustable Euroslat base primarily because it had the most features to offer. Their newest model also came with adjustable European wooden slats to provide even more durability, functionality, and comfort. It is important to mention that Natasha and Carlton have high integrity and back their words with actions. I will certainly do more business with City Mattress mainly because of them, especially when I upgrade to a new luxury mattress. Special thank to Natasha and Carlton for making me a city mattress customer for the foreseeable future.

Do
Review №14

I am very pleased with my purchase. The delivery men were courteous and polite, and yes they were wearing their mask. I will recommend City Mattress to my friends and others.

Ma
Review №15

Easy 5 star rating here. Went in looking for three mattresses and was helped by Manny. Such a great guy. Took the time to explain the mattresses and differences in materials and was extremely knowledgeable. He didnt push us one way or another just gave us information. We liked everything we heard and bought that night delivered everything a few days later on moving day. Followed through every step of the way. Seriously, go check this place out and ask for Manny. Also had to make some changes, adjust delivery time, add mattress removal last minute. All taken care of instantly by Manny. The delivery guys were literally in and out quickly and efficiently with zero issues. Well done guys.

Jo
Review №16

Good, no pressure..very happy

Le
Review №17

Very quick and efficient visit to getting our first King mattress and bed set. Manny was very helpful and knowledgeable. Within minutes we were able to narrow down our selection by showing the price range and our preferred price range. Able to offer a great financing offer. Happy that we came here for our purchase.

Ja
Review №18

Found my mattress,sale man was very educational and nice

Er
Review №19

Store was super clean, employees were pushy and did not listen to my needs. Big deal breaker for a purchase.

Fr
Review №20

Great customer service from Manny. He is very helpful and provide clear information. He was also very nice.

Ju
Review №21

My wife and I have purchased several mattresses from City Mattress over the years and have always had a great experience. We recently purchased a Aireloom mattress from Manny. Top of the line Mattress from a top of the line sales guy. Very knowledgeable and easy going. We like that. Thank you Manny!!!

Be
Review №22

My husband and I came in looking for a queen mattress but not quite sure what would suit our needs. Our salesman in Coral Springs, Joshua Sullivan made or experience easy and pleasant because of his knowledge. Store was very clean. He only had to show us about 3 mattresses in order for us to make our choice because of my neck and back issues. Josh was able to accept a letter from my doctor stating I needed a special mattress and he applied the discount immediately. While there we ended up purchasing a beautiful bedroom set as well. Josh made certain the height of the bed was what we wanted and honestly we never even thought about that. We had the greatest experience and promised Josh we will always seek him out for future purposes. Delivery was perfect!!

Ad
Review №23

My wife and I went to 12 different stores in search of a mattress. When we went to City Mattress it was the first stop that we actually got help from a professional that understood about the products that they were selling. We ended up buying a mattress from City Mattress and highly recommend to them as part of your search. You will be very happy with the high level of service offered.

Da
Review №24

We came in with almost no knowledge of what we really wanted, but Manny helped us out. Super helpful and friendly. 10/10 would recommend. Manny rules 🤘🏻.

My
Review №25

We had a wonderful experience. Manny was very knowledgeable and patient as we tried out a lot of mattresses. We purchased a great mattress and will come back again!

Er
Review №26

I just want to thank Jordan for the amazing customer service. Truly took his time to identify my needs, wants and budget. Explained all the difference between the mattresses I was looking into buying. Was a really great experience. I’d gladly recommend this place to anyone.

Ca
Review №27

Manny was amazing. Great experience.

An
Review №28

Nice variety of mattresses. Styles, prices and brands. Josh seemed knowledgeable, definitely not pushy, personable even. Kind and professional interaction .

Ma
Review №29

Josh was very helpful today. He was very thorough with descriptions of each mattress. We are very pleased with our new purchase and look forward to sleeping on our new mattress.

Po
Review №30

Great experience! Friendly service and fair prices. Helpful and knowledgeable sales/customer service.

Da
Review №31

An outstanding experience. Nera was extremely knowledgeable and offered many options for the replacement of my high rise bed and mattress. Delivery options were very workable into my schedule. I would definitely return to this Coral Springs store.

Ja
Review №32

Manny was very helpful and did not try to pressure a sale. Overall I had a good experience there.

Tr
Review №33

I had a very nice experience. Manny was very helpful. Would definitely come back.

De
Review №34

Sales people are rude hunting begging for a sale. Walked away from me when I couldnt make up my mind. NEVER AGAIN

Ch
Review №35

I needed a new bed. I decided to come to city mattress. Nera Langston was so helpful. I am so happy I came to city mattress. Will shop here again. 😊I’m so excited to be getting the bed tomorrow. 😊Thank you City mattress for making this so easy.

Da
Review №36

Nera was very helpful and knowledgeable about the questions and we had about purchasing a new mattress. She sold us out mattress at a great price and added some extra things at discounted prices as well! We for sure got the best deal here!

Ka
Review №37

Sponsored my church auction and we didn’t win the mattress but the rep Nera was so nice she invited us to come to store and was so extremely helpful to us in selecting the best mattress for our needs, very knowledgeable and not pushy and she gave a nice discount ; so pleased ! Thankful this business would care enough to support local charities... would prefer to give my business to them.

Mi
Review №38

We went to a number of mattress stores, and Nera was the most knowledgeable of all the salespeople with whom we spoke. Her insight into the different mattresses was invaluable in choosing the right mattress. The delivery people were on time and courteous. We have only had our new mattress for a few nights but are sure this was the best choice for our divergent sleep preferences.

Ty
Review №39

My wife and I just moved to Florida. We needed a new mattress so we saw Nera Langston at City Mattress. She provided me and wife excellent customer service and the best mattress. I highly recommend this place

It
Review №40

Nera was pleasant and was able to quickly find what we were looking for. We got a great mattress! We were so happy working with her. Excellent customer service!

Bo
Review №41

My Mother was looking for a new bed and shopped at multiple stores. We went to City Mattress and Nera spent a lot of time with us reviewing the different models and accessories. My Mother bought a new bed from City Mattress in July and she is very happy with her purchase! Nera is very knowledgeable and helped her make her decision. The delivery was great also! Quick and efficient. Great experience!!

Ma
Review №42

Its like the title, is a city of mattresses where buying there is good for your budget.

De
Review №43

After shopping around ( we have seen 4 other big chain ) for a good mattress at a good price, City Mattress in Coral Springs was the best store. Kevin Brian was our salesman, knowledgeable and patient, he was able to steers us into two great mattress. Without pressure of price he was able to show us the Pros n Cons of each. We chose the more expensive one a Beautyrest Hybrid BRX1000C queen size.He also introduced us into what I wud say is the best pillow I have ever seen and used. The VR naturals latex-Karpov blend pillows. Highly recommend anyone review this pillowsThank you muck Kevin for a good job.

Ch
Review №44

I’m so happy I walked into city mattress today! I was in dire need of a mattress and luckily enough I found this place. Nera helped me find the right mattress tailored to my needs. Not only that, she made me feel so welcomed! Glad I came here!

Jo
Review №45

I was trying to buy a queen size mattress and the lady who was helping me helped me to find everything I needed. Overall the service was great!

An
Review №46

The last stop on our list today and I wish it was the first!!! Go see Nera Langston if you need a new bed. She’s like the bed whisperer who knows beds down to a science. We got a great bed for an even better deal

Gi
Review №47

I came in for a twin mattress for a Daybed. Angie helped me the first time and was so friendly and I felt was being honest with me. Then when I came to purchase Nera helped me and she was great too! I highly recommend this store.

In
Review №48

This is my first mattress purchase and, thanks to Nera the process of selecting and purchasing what I wanted was very easy. I would recommend coming here for your future mattress purchases.

Me
Review №49

Came into the store on a whim and boy was I impressed! Nera took her time to walk us around the store and educate us on pretty much every single mattress. She is the total mattress whisperer! We left with a mattress and I could pretty much win HQ if they have a bed question! I highly recommend this store. Don’t forget to ask for Nera!

Am
Review №50

Nera was awesome and so helpful! We are very happy with our purchase! My husband has back problems and she was able to walk us through multiple mattress options that best fit for my husband and I.

Ro
Review №51

Using my daughters computer but wanted to say that I had a VERY good experience purchasing my mattress with salesperson Nera at this location. She was lovely, answered all my questions and was very detailed in explaining the purchase. VERY VERY Happy with my purchase and experience.

Jo
Review №52

Large store with plenty of options. Josh was very patient with us and had next day delivery available for our in stock matress.We are very happy with our purchase!

JR
Review №53

Great experience . Jordan is very knowledgeable ! He gave us all the features and benefits of the different brands which helped us make a great choice .Big selection too ! Will definitely spread the word

ke
Review №54

The sales person was very knowledgeable and there was absolutely no pressure to buy. Great experience overall.

Si
Review №55

Ask for Nera Langston!!! She was very helpfully!!She took her time and answered all my questions. She was truthful when I asked for her opinion and was not pushy trying to sell me something I didn’t want or expensive.Thank you very much Nera.

la
Review №56

Highly recommend City Mattress in Coral Springs. Roberto Conde was extremely helpful, and knowledgeable about the different choice selections and very infomative of how to choose what is just right for you. I have been to several other furniture/mattress businesses, shopping for an adjustable bed and none gave this level of service to the customers needs.Roberto was a pleasure to have help us with selection and understand all warranties and options. I believe with comparison to other stores the pricing and special sales a you get a much better deal with City Mattress.Thank you Roberto for all the help and making this a pleasant experience! Ill be back for sure!

Vi
Review №57

This is a fantastic location. Came in not really knowing what I wanted, but Nera L. helped me and showed me the best options for me. I left happy with the mattress I chose with Nera’s help and knowledge of the products. Great customer service. I highly recommend this location for anyone looking for a new mattress.

Ma
Review №58

Just had a wonderful experience with my mattress purchase at a lovely store. I was not sold by Angie, but advised. She LISTENED to my preferences, challenges and budgetary requirements and RESPECTED them. She is friendly, knowledgable and really smart about the very complicated decisions involved in marking this decision in this market. I never felt pressure or pushed in any direction I did not want to go.Anige guided me to the absolute BEST VALUE. Then she sharpened her pencil and got me a great deal! I highly recommend this business, and especially Angie. It is nice to do business with nice people!

Jo
Review №59

I had a great experience. Nera was really helpful with everything I needed. I would definitely come back here in the future.

Jo
Review №60

Customer service is great. Nera was wonderful! You will not be disappointed with City Mattress.

da
Review №61

Really could not believe the expetise of Nera..She really enlightened us on all of the mattresses.It is really nice to shop in a store with this kind of customer service ..We definitely recommend City Mattress of Coral Springs and will come again.Thanks for a nice shopping experience!

Li
Review №62

Nera was wonderful! After shopping around a bit, we decided to purchase from City Mattress. Nera thoroughly answered all of our questions and made us confident in our decision. We would highly recommend City Mattress to anyone looking for a new bed.

Ro
Review №63

Great Service! Nera Langston was FANTASTIC!! Definitely will be coming back here specifically for any future Bedding/Mattress needs!

Ti
Review №64

Got our bed base here, Debra was very helpful and pleasant.

ka
Review №65

My husband and I just bought a mattress and Nera was very helpful and honest. She made the process very easy and I would recommend coming to see her for your mattress needs.

au
Review №66

Wow such an awesome experience at city mattress! Not only were the mattresses amazing, but Nera was such a sweet woman and really helped us find a beautiful mattress and made us feel super welcome and at home. Definitely recommend coming in and asking to see Nera, you won’t be disappointed and you will also easily find the mattress you desire!

Ta
Review №67

Nera was amazing she helped us find the perfect mattress within a VERY reasonable price. I highly recommend shopping here for your next mattress!!

Ri
Review №68

Lots of mattresses, priced like all the rest of the Competition. Starting at about 800.00 for a decent set.What puts them at the top of there Game is there Service and micro managing their employees, call call, follow-up follow-up ect

Du
Review №69

Loved the attention to detail Nera was able to give me! She was super informative and helped me narrow it down to the perfect bed for me in under an hour. Highly reccommend City Mattress!

Ad
Review №70

Nera Langston was extremely helpful and patient explaining all of our options. Did not feel rushed to make a decision. Highly recommend the store.

Li
Review №71

We were looking for a mattress for quite a while and decided to go to City Mattress. What a pleasure-Nera is so knowledgable and assisted us in deciding on the best mattress for us. She was so informative and made the whole process so easy and fast.

Al
Review №72

Amazing customer service. Nera was very patient. Got a great deal before the Labor Day rush.

Je
Review №73

It was such a fast and easy experience. Would go back for sure!!

Ji
Review №74

Nera is a gem! She is very polite and professional. She knows her products and will help you find what you are looking for in a short visit...ok, we were chit-chatting too, but in and out in less than an hour! Found our perfect new adjustable bed, very comfortable king mattress, mattress protector, extended warranty and new sheets and pillows! Dont bother trying to compare here with anywhere else. Just come here first. Thank you Nera!

An
Review №75

Nera was great to work with she was very helpful and experienced. I went in to by a full for my spare room and ended up changing my bedroom king bed also.

Vi
Review №76

Nera was a pleasure to work with. She took her time showing my family mattress and was never pushy. Absolutely great customer service. I will recommend going to City Mattess for your matress, furniture, and pillows needs.

Ma
Review №77

Great experience, great atmosphere, great service, and great product. With a great salesman Manny Cordova.

Lu
Review №78

Im very pleased to come here. Mera Langston treated me like family. Very happy with the service.

La
Review №79

Had a very pleasant experience with Nera. She was very helpful and got me the right product at the right price. Would recommend her.

Ra
Review №80

All around Great Experience ! Nera was awesome and the prices were excellent ! If shopping for a mattresses, make sure to by this store first !

Ma
Review №81

I’m very happy with Nera Langston for helping me find some great mattresses with a very good deal highly recommended for you guys tocome over

GE
Review №82

Just met one of the nicest sales rep, by the the name of Nera, so professional and knowledgeable. She actually went out the way to solve our sleeping problems, she was just great in every aspect.

re
Review №83

Excellent quality and selection of mattresses...special thanks to very helpful store manager Nera Langston...patiently explained all options to suit our needs...and willing to go the extra mile to match our budget!

Da
Review №84

Nera was amazing. Great customers service, fast delivery. City matress is awesome!

Ar
Review №85

Nera was extremely helpful and knowledgeable. Excellent sales person and not pushy like other salesmen. Thanks Nera for all your help.

Fr
Review №86

Nera was outstanding with her customer serviceShe was patient with all our questions and really help us decide on our purchase that we are very pleased with

Ya
Review №87

I walked into City Matress on a whim and I was greeted so cheerfully by Nera Langston. I was only going to look but ended up buying a great mattress at her recommendation. Extremely pleased with the service she provided. Thank you Nera!!!

Ca
Review №88

Excellent customer service and mattress Quality! We went looking for 2 twin mattresses for our daughters and we couldn’t be happier. We had a great deal and Nera was very knowledgeable and happy to answer all our questions. In overall, excellent experience and the store is very nice and clean, so, you’ll be happy to try any or all mattresses at the store! LolThank you Nera for the great service! :)

Ki
Review №89

What a wonderful experience! Nera was very knowledgeable and helpful with our selection!! I would highly recommend visiting this store!!

He
Review №90

It was a great shopping experience,no sales pressure,knowledgeable & professional.I would definitelyrecommend City Mattress to my friends & family..

Dr
Review №91

Nera did a great job to work with my family and I to accommodate our needs for mattresses. I would definitely recommend that if you are ever in need of a mattress, visit Nera she does an amazing job!

sc
Review №92

Nera was very helpful, knowledgeable, and I feel that I got a good deal.😃

Ju
Review №93

City Mattress is simply “the best” place to buy the most important furnishing in your home, your mattress. We bought our first Prana from City wayyy back in 2005, it lasted almost 13 years. Best mattress, but now it was time!! Thank you NERA LANGSTON for your expertise knowledge and time #nocoils #nosprings

Do
Review №94

Great experience, great atmosphere, great service, and great product. With a great person. #Nera Langston.

Fr
Review №95

What drew me to the stores over the other stores was how well the representative (Josh) presented when I called. Made several calls to stores and Josh made me feel most comfortable. When I got there I met Nera Langston the store manage and new immediately I was in the right place. Nera walked us through the entire process and not only did we leave with the perfect mattress, we also bought a bedroom set and small couch/bed. All amazing products at great prices. Couldn’t be happier with our decision. Thanks so much for being so professional and knowledgeable Nera. You made a normally difficult process of picking the right mattress to invest in, supper easy and enjoyable. And a special thanks to Ivan Raisen who helped along the way. You guys are great!!

Li
Review №96

It was a great day the sale Person very agreeable, I highly recommend

al
Review №97

Nera was great, she was patient, I told her max 600 she found me and my fiance the perfect mattress and so forth

Ma
Review №98

Very satisfied with salesperson & product & prices. Recommend everyone to see Nera. You will thank me when you do.

Jo
Review №99

Nera was great and very knowledgeable about all the mattresses we asked about. We are very happy with our selection and with the high level of customer service that Nera provided to us.

Su
Review №100

After going to 5 mattress stores looking for a eruotop mattress, we found City Mattress Coral Springs.... Nera was the sweetest, most knowledge, patient, understandable person... She found us a great bargain and discount. If you’re looking for excellent customer service, great quality, price, and most of all comfort, COME SEE NERA AT THE ONE AND ONLY CUTY MATTRESS CORAL SPRINGS

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1840 N University Dr, Coral Springs, FL 33071, United States
  • Site:https://citymattress.com/pages/store-coral-springs
  • Phone:+1 954-866-0100
Categories
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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