I’ve changed my diet and the past year and I just started going to this Publix even though I past it 5xs a week. I prefer this Publix because I find everything I want here without bouncing to different stores. Some weeks, I’m able to skip Whole Foods as well which helps with time management. The customer service is also exceptional. If you can’t already tell, this is becoming my favorite Publix for a few reasons.
Visited today to have 1st dose of Covid-19 vaccine. Very short wait I must say so that is a plus. Appointment was at 5pm shot at 5:05 pm and then a 15 minute wait just to make sure of no immediate adverse effect. The store is very clean and well kept.Pharmacy staff was very nice. We stopped first of course to sign in with ilka. Then the pharmacist staffer gave me the vaccine in my left arm and she was very polite and professional. I have another shot due in 28 days so hopefully it runs as smoothly as this one.
Big store, seemed well stocked and the people were nice and friendly.
Extremely disappointed. I just did my weekly grocery shopping there ( I go there every week) and I bought cereal that was 2 weeks after it was expired(august 25th and today is September 9th). I only noticed it when I got home when I opened the cereal box and a really bad odor came out of it. I went to return it right away only to find that all cereals from the same brand were all expired ( more than 40 boxes). The person who checked to see if they have more in the back said no it will come again next Monday and that was it. I wasn’t even offered a replacement or even a sorry. Not going there again after this incident that wasted almost an hour long of my evening. The only reason I give it two stars and not one is because I generally enjoy shopping in that location but not happening again. Shopping at Publix was definitely not a pleasure tonight
Its close to my house, Im up there all the time, and the workers there are always welcoming, and wanting to help.
Employees were friendly, store was clean. I had a fast check out also at the cashier. Ill recommend this publix to anyone!
Great deals and friendly associates cant complain.
I would like to see my store offer the publix brand soda in the 2 liter bottle. Today I was there and they have almost the whole isle stocked with everything else and very few of the publix brands on the shelf. Today they did not have 1 bottle of publix cola.
Love Love LOVE this Publix location!! NEVER fo they disappoint on quality or customer service. Got a beautiful and TASTY bday cake for my mom from here and was NIT disappointed as PER USUAL!! I Really appreciate you ALL from Deli Bakery Floor Stock Cashiers Courtesy Clerks(i Never call them baggers) and Mgmt...PLEASE FONT CHANGE. YOUVE BEEN AWESOME SINCE THE 1ST DAY I BEGAN SHOPPING HERE(10 plus yrs ago)!!!
You cant go wrong shopping at publix
Best customer service! All employees are friendly and extremely helpful! Fantastic bakery, they really are so understanding when you need a special order. I love this store! The produce department is so accommodating as well ! Thank you Publix ! ❤️
DONT WASTE YOUR $ or TIME HERE ! The deli guy Edy is very rude to customers acting like I was pain because I waited patiently for him to finished and he catched a attitude and rolling his eyes at me because He said I should’ve stopped him and said something . Um no? I was waiting until he was done. The way I’ve been treated in this store especially by the manager Michellene is disgusting!!!!! Don’t go here
Every time I buy something from the bakery that is bagged at the register, it is destroyed in the bag bc it ends up UPSIDE-DOWN.PLEASE LEARN TO BAG THESE ITEMS BETTER SO i DONT HAVE TO WASTE MY TIME COMING BACK IN FOR A NEW 1 OR settle FOR SUB-PAR products.I spend my hard earned money on it and would appreciate if more care were taken in regard to bagging those items.
What can you say Publix is at the top of their game and with the store manager like Steve ciervo you cant go wrong
Very clean store and great staff.
A good Publix but not a SUPER Publix. Doesnt have everything but employees are very friendly and we shop there regularly while they are rebuilding the Publix at Riverside Square.
MICHELLIENE, is very rude & insisted on making a scene when I just wanted to make a simple return, that way I could get my 2 year old daughter the fruits that she needs . She said lm going to call the produce guy over here and make us wait . She had the worst customer service ever . I hope she doesn’t treat every customer like this . Don’t waste your time with her !Everyone else there is super nice !!!!!
I would like to thanks Jerry for hes patience and understanding About a customer satisfaction. He such a pleasant customer he always smile, And also he talks to people very nice and kind. Jerry keep up the good work 👏
As you would expect, well stocked and clean
Nice store however last of the cashier that have checked me out are rude some do not even day hi and they look at you like they are doing you a favor. If you do not like your job maybe a career change would be good.
Publix Pharmacy was great!! My siblings had their Covid19 shot today ( Johnson & Johnson) and the Pharmacist and Staff was very Professional and Organized.
Same as always.. simple
Very caring people, just pleasant to shop there
Fast service in and out. One problem they sold me a box of expired cereal. They should be checking their stock more often.
Customer service cashier was rude this location was a waste of time do not go here everyone was an rude attitude
Very clean store and very pleasant and helpful staff!!
They didnt have soups containers on place, the didnt have lunch tables....👎
Super clean, well stocked and pharmacy is on point
I am a little disappointed, this is the third time that is out of Fosters beer. I had to go to the other Publix about 2 miles way, and they didnt have it either.
Some saying masks not required here? I am fully vaccinated, at a Publix, and if face diapers arent required here, this is the one well be going to.
Wheelchair accessible, very friendly staff.
Very nice employee, always helpful. 👌
Very good thanks
I went for a sub sandwich, tasty 😋
Excellent service from everyone starting with Noah in the parking lot to Jimmy and his team in meat department to the stock team willing to actually direct you to item you are seeking to the smiling behind their masks cashiers. Butchers always happy to help me decide what to make, repackage meat if needed so I don’t over buy, guide my selection of best cuts and provide detail direction on how to prepare meat of choice - family actually believes I can cook!! Today, I couldn’t find corn boats and after asking one fabulous stock team wearing a green apron in the aisle, she asked 2 others who then then pitched in on my aisle by aisle hunt. Came up empty, but I appreciated the effort!! Cashiers always have a genuine cheery hello and a smile even behind their masks!! THANK YOU Publix at Brookside Square!!
Very neat, organize and great customer service 👍
Nice and neat 👍
Good customer service
Store is average at best... produce manager that tried to interact with me on Saturday with an ignorant analogy is a poor example of what management should be.
Best staff at brookside location
No masks? No problem! They’re totally cool if you spread your virus around. Literally saw at least two people without masks in this store.
Love this Publix very close to home and staff is always helpful
The help was helpful and friendly!
I wish the cashiers would say, Hello at this location.
Not as big as other Publix stores, less selection
Awesome place, clean and friendly staff
Good place
Love it. Nice vibe
The associates are always so helpful and friendly. For a cancer patient that means a lot
Awful terrible service in the deli department. The deli department manager should be fired. Hideous and extremely rude service in the deli department refused to wait on me and only took care of other customers. Will never shop here again. Hideous and unnecessary rude and ignorant behavior. If there was no star they deserve no stars.
Its a good Publix!
Products are great
Just. cool
Very nice and clean well organized polite.employees
Professional and courteous is always
MASKS ARE NOT REQUIRED AT THIS PUBLIX. Just walked in to find a customer using her shirt to cover her mouth. When she spoke, she lowered the fabric to expose her mouth. Great work, Brookside Publix— this on the day when Florida is reporting 17k new Covid cases.
Great customer service
Why is this place so rude and unwelcoming to minorities?
This store sucks go to any other location
Never a let down
Very clean the people are friendly
Spent 15 minutes on hold for the pharmacy, no one ever pick up to a least say anything. WOW. Doesnt even deserve 1 star!!
Always clean friendly staff
The produce manager was literally staring at my but and IM 13!!!
Great people
Love this store
Great grocery store
Great stuff.
Nice little shopping plaza.
Love that place and employee
NOT ratchet
Great
Great service
Friendly and Clean.
Excellent
Clean store. Not very helpful in the meats department when looking for specific Publix brand items. Seems to be a limited selection in comparison to other Publix markets.
Always a pleasure!!
Publix Brookside is always awesome !
Average
Very good place for grocery shopping.
Excellent
Very good customer service
Where you get everything