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The Guitar Exchange Incorporated
7688 Wiles Rd, Coral Springs, FL 33067, United States
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The Guitar Exchange Incorporated
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Cl
Review №1

This place is great! I went to the store for a diagnosis and repair of my guitar. Luckily it was an easy fix and the repair was done same-day. Gary was very friendly, helpful, and knowledgeable. You can tell he enjoys what he does and knows what hes doing. Definitely my go to for any future repairs and/or purchases.

Je
Review №2

Need set up for my bass guitar today. Gary did a great job. If you wanna buy or repair your guitar there’s no place to go but Guitar Exchange.

Ro
Review №3

Great place! Quick and premium service, I would recommend 1000%

Jo
Review №4

Great store! I forgot what customer service was like, they reminded me. My son bought a few things and we are going to schedule music lessons. Great prices as well.

Ol
Review №5

Gary at the Guitar Exchange does great work - I find him to be very honest and quite knowledgeable. I had Gary set up a couple of my guitars and so far so good, the playability is so smooth and fun with the action having been set just right.I highly recommend Gary and the Guitar Exchange.

Mi
Review №6

As a beginning player, I kept hearing over and over about only pressing as hard as was necessary, on the strings of my guitar, in order to have the notes ring out. However, it seemed like I was needing to put a lot more effort into it than I should have.After reading all of the great reviews, I decided to bring it in and have Gary check it out. Sure enough, the action was a bit high.He did a setup on it to lower the action a bit. He also recommended that I go with a slightly lighter string gauge. He assured me that it would not adversely affect the sound of the guitar.Oh! Wow! What a difference!He also advised me to play it for a day or two, and if I wasnt happy to bring it back in.Thats service!I will definitely be back for any of my future guitar needs!

Ba
Review №7

I needed a repair on my bass guitar and Gary took me right away and fixed it. I have worked with him for years snd would highly recommend him.

Ro
Review №8

I am so glad I found The Guitar Exchange. Gary really knows his stuff. I took two of my guitars in for set up that had been messed up by larger companies.The difference is night and day. A really nice guy.....I wont be going anywhere else in the future. Thanks Gary!

Ca
Review №9

This is the only place I would ever buy a guitar or musical equipment. Gary the owner will always give you the best prices and is an expert in tuning and repairs. My son takes lessons here and the instruction he gets from Jorge his teacher is incredible. Always professional and fun. I would never go anywhere else. I recommend all my friends and family come here, and always will.

Ra
Review №10

Personalized attention to detail is something you just cant get at a big corporate run chain store that hires youngsters who dont care about anything beyond their commissions and how loud those Marshall stacks can go while theyre waiting for their record deals.... Mr. Kramer has been running this brick and mortar mom and pop shop for some time now... He is no stranger to our local music scene and he knows gear..... It doesnt matter if you need just a guitar pick or a full blown concert ready rig, Gary will steer you in the right direction..... His store is where guitarists go for guitarists stuff.... Not trendy trinkets....This reminds me, I need strings...Where am I getting em???The GUITAR EXCHANGE DADDY-O!!!👊💀🎸

Fr
Review №11

I just had a very positive experience buying a guitar from a very knowledgeable, helpful, person here who takes pride in selling quality equipment. He took the time to show my daughter (14) about her new guitar. She is very happy and I feel confident that we made the right choice. Thank you!

Na
Review №12

Very good setup was done on my guitar. The guitar stays in tune fine despite the strings being new. The bridge was set parallel to the body of the guitar. I previously went to another tech and he did a terrible setup, bridge angled up, guitar wasnt staying in tune well. Guitar exchange did a good job.

Jo
Review №13

My wife recently purchased an Acoustic Guitar for my birthday. Gary was extremely helpful and considerate. I am now enjoying taking classes at the store. Its great fun and I highly recommend this business.

Da
Review №14

Gary is the man! Highly recommend if you have any issues with your guitar. I had an issue with my pickup, I called Gary and he told me to bring the guitar by. I was there less than 10 mins and he fixed my issue... didn’t even charge me for the few minutes he spent on it. Bottom line, If you want someone working on your equipment that knows what they are doing (Not the guys from Guitar Center or Sam Ash) bring your guitar here! Gary is extremely knowledgeable and delivers exceptional customer service! I will be returning to The Guitar Exchange for ALL of my guitar services! Keep up the great work Gary! And thanks again for your help!

Na
Review №15

Very friendly and helpful,i just got in the country back when i went to Garys store and he had a lot of patience and helped me choose my first guitar here in the US, nice guy, great store, highly recommended and personalised service 🤘

Ya
Review №16

AMAZING EXPERIENCE! Just brought my 9 year old for a ukulele. Gary was great. He stands by every instrument he sells and treats each piece with professional care. Hes familiar with each piece - that combined with his love of what he does and warm personality (not to mention his reasonable prices) a delightful purchase.

Ja
Review №17

An amazing place to receive monthly guitar lessons. Check them out!

Da
Review №18

I bought strings for my electric guitar here, Gary was very helpful and product and prices were excellent!

Do
Review №19

I have known Gary for 30 years. Met him when I was a kid and my dad bought me my first cool guitar from (B.C. Rich Warlock). In recent years I have received great deals on a Schecter PT Custom, Epiphone Les Paul, and a Marshall amp. I would buy more but my wife checks on me whenever I am at the store. I highly recommend The Guitar Exchange, and refer as many people as I can. Truly a great family owned business!

Ad
Review №20

Great local shop! Gary is very knowledgeable and gets you set with exactly what you need. Great customer service. I also get my lessons from Paul. Definitely check them out!

Ar
Review №21

Today I walked in to get a thoughtful gift for a friend but didn’t know much about guitars. Thankfully I walked into the right place. Gary was so patient and very helpful. I was able to get a great gift and found out they offer guitar lessons too! Thank you so much for all of your help!

Se
Review №22

Absolutely fantastic individualized service. Gary is the man to see, highly recommended.

Je
Review №23

This store is awesome. A little off the beaten path, but worth the sincere customer service. Regulars stop in all the time to chat and check out any new merchandise. My son takes private guitar lessons with Paul, and loves it.

Ra
Review №24

A buddy of mine asked about guitar lessons for his daughter after summer was over and the rigors of school life returned. Having dealt with Gary many times in the past, I knew the Guitar Exchange was the place for her. I called Gary and set it up. She just had her 1st lesson and absolutely enjoyed it! Her dad was so impressed he bought a guitar and is now taking lessons too! I highly recommend the Guitar Exchange!!!

Re
Review №25

Awesome shop!!! Exceptional service ! Gary goes above and beyond to have you leaving with your perfect set up!!! This will be my new go to guitar shop for everything and anything - deff check this place out - you won’t be disappointed !

An
Review №26

Awesome guitar shop! They recently fixed my 60’s Gibson acoustic that has had a broken headstock for more than 10 years. They did a great job and the prices are more than reasonable. Gary is very knowledgeable and down to earth. You instantly feel like you’re talking to a friend. He offers his advice regardless if you’re buying something or not. Plus he’s got a great selection of guitars, I’m personally eyeballing the Les Paul Standard and PRS. Seriously consider checking this place out, even if just to talk shop

Ta
Review №27

I love this store. I walked in to get some strings and walked out with a bass and a new teacher.As other people have said, Gary doesnt have EVERYTHING in stock. But, he will get whatever you want at the same prices as the big box store and he will set it up and stand behind any issues.Try getting the big box guys to setup your guitar for free when you buy it.Personal service like Guitar exchange gives is beyond rare.That is worth more to me than a massive inventory of stuff I probably didnt want.

Gi
Review №28

Weve had a great experience here, bought our bass and amp, and were having guitar lessons with Paul. All very easy and the prices were better than some other places!

Lu
Review №29

I found one of the most beautiful guitars in this place, which is quite small but well endowed. Many thanks to Gary for his excellent hospitality and his patience. highly recommended

Mi
Review №30

Been taking lessons at Guitar Exchange for a while now. Great independent shop!

jo
Review №31

Ill start this with the positive. Its a cute neighborhood store from a time gone by. The guitar teachers who are employed there seem great and very well rounded. The owner Gary Kramer knows a lot about guitars and is friendly if your going to purchase something.Now the negative, the store maintains little or no inventory except for a bunch of used guitars, some of which are unusual colors and textures and clearly have been sitting there for a while. If you want anything else that Gary will order it will be at the same rack price you can get yourself online or in Sam Ash or Guitar Center. The store is authorized Yamaha dealer and though its a good product Gary will always try to hard sell you into one regardless of what you want and can become argumentative if stick to what you want or disagree with him. I personally have brought him some repair work in the past and he did it competently but overall I wasnt impressed cleanliness of the of items when they were returned.Overall its a niche business and if you want a particular used item or guitar lessons I would go there other then that you can do better else where.

Do
Review №32

One of the last of its kind. A real music store that focuses on your needs as a customer. Gary is very knowledgeable and hell make sure you get the guitar or musical instrument that is right for you. Thanks Gary and The Guitar Exchange.

Pa
Review №33

I bought a cheap USED guitar from Gary a while back, just to learn. When the time came to upgrade he would not take it as a part of payment nor in consignment, I was stuck with it. He must have taken it from someone else to sell but he would not take it back from me, not nice. The guitar was in the same condition as when I bought it.He does not give prices over the phone. Fine, I buy online. I dont have time to waste to see if I can get a competitive price by going out of my way to the store. The few times I have gone to the store I get MSRP.I gave three stars because he is not all that bad, just not good enough for me.

ch
Review №34

Gary set up a guitar for me that was beaten up pretty hard from live gigs when I got it back from him I let the kid that did the damage play it and he said it played better than when it was bought better than brand new .Gary is the man!!!! I dont think theres anyone in South Florida that can set up a Guitar as well as he does!He will set it up exactly as u request.Check him out u most definately wont be disappointed.

Al
Review №35

Ive been bringing my guitars in to get set up by Gary Kramer for years. Hes my go to guy! The Guitar Exchange is worth the half hour drive for me. They rock!

Co
Review №36

Awesome place to shop! Gary is an incredible guy that wants to help you get what you need. Check this place out!

Na
Review №37

Gary did set up my near-unplayable guitar super quick and for a reasonable price. I never knew it could play this well! Thanks Gary!

Em
Review №38

Best place in town by far!

Pa
Review №39

Ever went to a shop where you feel like youre meeting an old friend? This is what Ive got there! Gary not only did find a solution to the broken key on my guitarbut also fixed it right away!!! Highly reccomended!!!

Jo
Review №40

Great guy, knows his guitars... and guitar strings.

Wa
Review №41

Great place friendly staff. My son takes lessons there.

Ke
Review №42

Got an awesome Marshall amp here!

Ro
Review №43

Top notch repairs and service.

Ra
Review №44

Gary is the Man with the Guitar plan!

Information
100 Photos
44 Comments
4.8 Rating
  • Address:7688 Wiles Rd, Coral Springs, FL 33067, United States
  • Site:https://theguitarexchange.com/
  • Phone:+1 954-227-9111
Categories
  • Musical instrument store
  • Guitar store
  • Music instructor
  • Music school
  • Music store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–4PM
  • Saturday:Closed
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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