I brought my Honda lawn mower because it has a problem with the automatic choke that cost brand new less than $5.0, I check the price of a carburetor just in case that it has to be changed, I found out that the price is $15.00 but in this place, they decide to rip me off charging me $116.29. I spoke with the “manager” but he doesnt have a better explanation than they are so greedy. Find yourself a better place to repair your lawnmower.
Went to get my personal Stihl chainsaw serviced as it wasnt throwing chain oil and also started to over heat after 5 minutes of use. Spoke with Jack P and he opened a work order for my ms201t and told me he would get back to me. A few days later he told me that the 2 cycle gas mix I was using was why it was smoking. Note, I changed it twice before I took it to green thumb as that was what I originally thought, I also use stihl 2 cycle. So I mentioned the chain oil and he told me that they cleaned the line and the oiler was fine. I get my saw back and it was still not oiling and there was debris falling out of the chain. Took it back just so the manager could waste my time and have the technician talk to me. I ran it to show them that it was not spitting chain oil still and the dibris falling out of it. He told me there was nothing he could do as he cant control the manufacturers bad design and that I just need to cut wood with it. They charged me almost $60 for a spark plug and a carb cleaning that I could have done myself and my chain saw is still not oiling and smoking. Will not use their services again.Update: I cut some logs 6-8in in diameter with it. Got hot and blew a hole in the bottom of the saw (see pictures attached). Had to take it in again, still not throwing chain oil. Was told John the owner would take care of my saw.
My first time shopping at Green Thump. I bought new Stihl FS 240R. The staff very professional, very quick, very friendly.
Excellent experience! Very helpful! They dont fix Ryobi but one of the owners went out of his way to get a technician look into it. Helped me out for nothing!!!! This is the place to go for expert help!!!
Your guys almost cause a car accident in Boca Raton. Hillsboro Blvd before getting to Lyon Rd. Made an illegal u-turn. Truck was pulling a dumpster truck. 2 dudes being plain stupid
I left messages at three companies to ask if they could service my gas generator. Green Thumb Lawn was the only one that had a real person (Sharon) to answer the phone. Very professional and very quick to set up a pick up time for my generator . A couple days later she called with an estimate. I approved what I thought was a very reasonable price and they returned my fully serviced-working-perfect--generator the next day! I couldnt be happier. This is only the second time in my life that I gave a company 5 stars. Oh yeah the other companies?? I am still waiting for a response! I guess they didnt need the money! Thank you Green Thumb.
Amazing staff, great machines, best prices hands down... did I mention great staff 👍🏽👍🏽👍🏽👍🏽
Great place. Have everything you need!
Excellent employees, stellar service, and a great showroom
What a great place of business. I am in the middle of relocating my business and I chose Green Thumb because of its online reputation, John and Sharon the owners, and Israel. Don’t let the front door being locked turn you away from this business during regular business hours. It is for Security purposes due to theft from the showroom. Just walk right in the doors to the left of the front door and you’ll be fine. The first trip I made there I was shocked that the front door was locked. However, I am very familiar and shop situations so I reluctantly meandered my way into the first bay door. I was greeted by an older gentleman with a very distinct walk. I asked for the restroom. This gentleman told me he was sorry the front door was locked and that desk from the show room was the reason. If I need any help just holler he said. It was 4:45 PM on a Friday and they closed at 5. I did not want to waste anybody’s time so I asked a couple quick questions to Jesse in the show room and gave him my number to give to John the owner. I left shortly after that. 10 minutes later I get a call from the owner John and he apologizes for not being available while I was there. Then we both figured out that I was the one looking for the show room and he was the one I metwhen I walked in to the first bay. What a small world. He told me he would be there all day the next day. I gladly let him know I would be back to see him personally the next morning. I showed up around 11 AM and John was available. He thoroughly explained the benefits and features of the particular brand of stander mower I was interested in. I asked a couple questions he was unsure of and he made some calls. I love that. Everybody thinks that the customer wants the answer to everything right then and there. Not me. I appreciate it when somebody lets me know that they do not know the answer to a question and that they will find out. Especially when it’s the owner. :-) I told him I would like to purchase the mower in question and he brought me to meet the lady in charge :-) his wife Sharon. I filled out the paperwork and the mower was delivered the next morning. Israel was the driver making the delivery. I saw Israel in many places while I was in talking to John in the building. I suspect this guy is John’s go to guy. And he should be. He was kind and efficient. Thanks again for all you’ve done Green Thumb. The mower is working as advertised on my new property. I could not be happier.God BlessRJ Feist
Best place for all your landscaping needs.Lawn equipment sales, parts, and service.
Very unprofessional and rude lady at the front. Was on the computer while 3 people stood by and even after we tried to get her attention, she ignored us.
Loved the landscaping environment. If you havent been here at least pass by. Rv everything needed done for a complete yard is available at this haven for lanscapers
Brought my John Deere Gator in for an engine replacement. I was given an estimate for about $1500 at which time I okd the repairs. 5 days later (which is how long I was told it would take to complete) I get a call from a nice lady telling me that it was going to be $1900.. frustrated but still I needed my machine fixed so I said OK. Fast forward almost a week later (way more than 5 days), I drive 2 hours to pick up my gator, trailer it home, start it up and blue smoke billowing out of exhaust! Checked the oil immediately and noticed oil was MASSIVELY OVERFILLED. Now I havent determined if damage was done to engine yet because of the crankcase being WAY over pressurized but regardless my first dealing with this company will be my LAST.
This place has a serious issue with customer service. The intake person was terrible, he made jokes on how to repair my item. This is one of the few places around that can fix my chainsaw and I think they know that. If you can, avoid getting services here. Go somewhere else. Its just NOT worth it.
Great service and super helpful employees
Excellent customer service, fare prices, the best choice for a landscaper.
The best place for all mower & other outdoor equipment. Green Thumb may indeed be the largest of its kind in the country. Ive know the family of Green Thumb all my life; they have been the most dependable in all business areas. They are experienced with every piece of equipment there has ever existed. Warrantee service is the best; they bring it to my attention when it is covered.
Teach your DRIVERS how to DRIVE. I wonder if theyll be as aggressive when they get confronted about causing accidents when they get the cops called on them.
Big place. They have been around for along time. Good prices and they service just about enjoying.
I shouldnt say anything bad about this place cuz I may need them someday however I just dont get a warm fuzzy feeling from the people here. They dont seem very comfortable when I ask them questions so I go there on rare occasions
John and his family are the best in the business. They are a very honest family owned and operated business. I will drive 30 extra miles to buy any of my John Deere equipment, parts and other lawn equipment needs. Thanks John.
Great service every time I go for maintenance
Always great service and help there.
Great place for all your landscaping needs, they deliver, and they work with you to get the best deals
Great place it’s a lawn mans candy store. All the help are great.
Anyone know if Green Thumb would buy the used John Deere D130 I purchased there a few years ago?
Amazing lawn and garden store. If you need repairs to your lawn equipment this is the place to go. Looking for lawn and garden equipment, look no further they have an amazing selection of gardening tools and equipment. Need parts for your equipment, this is the place!
VERY BAD SERVICE!!!. They had my pressure washer for 5 weeks, no communication. I had to keep calling them, to FINALLY find out the repair person was on vacation, What The! If I had been given that info in the beginning I would have taken it somewhere else or at least had the choice. Good Repair, VERY BAD SERVICE!!!
Cutters Edge has used this business for 16 years and recently made a large purchase and as usual the staff was a pleasure to deal with and where attentive to all our needs. Highly recommend!
Chainsaw would run for 15 seconds then shut off. Ive been to a LOT of small engine repair places, and most are rip offs. But Green Thumb is a BIG place ... they work on thousands at a time. They just did a standard service on the chainsaw and cleaned it and tuned it up. Now runs perfect. None of this You must pay prior or need whole new carb or other BS. Great place.
John the owner and the rest of the staff are the best ..There is no place to go as well rounded ..experienced ...and organized...not only do you get a competetive price but you are also backed with attention to customer service when things break down.!!!..In my buisness service is just as important as sales and John and his staff have never let me down in 27 years of buisness..he balances sales and service as two very important things...They are simply the best!I recommend Green Thumb to anyone that doesnt want to waste there time with the rest...I know from experience...They are the best!!Without John and his willingness to help my buisness would not be the same..THANK YOU !!
Always a fun place to visit great customer service #02Landscaping
Frist Florida lawn service we love green thumb..
Workers are very helpful on what I need and its very clean will recommend this place to all my friends
Great place. They did a great job on my chipper! Love the customer service
Great knowledge and pricing. Have to wait a long time to get help.
I can not believe how professional the people in this place are, including the owner. I give a downpayment from last week for a machine and when I arrived they tried to give me a different machine than the one I had already given the downpayment, thats a scam !!! I do not know if someone made a mistake but cheating people is not a good way to do business, they also wanted me to pay $ 300 more to give me the machine for which I had already paid
Friendly and knowledgeable people make shopping (dont like to shop) much easier
They have the best service and products in all of south Florida. I highly recommended them for all your outdoor equipment needs.
Good service. Good people. Ive worked with them for about 10 years,
Great staff and very helpful.
Great store
Good service, good value for money.Clean open display for someone who is not a professional landscaper.
The best in South Fl! Love it here
Nice and professionalismDiscount discount discount
Always on point and helpful
Anything that you need from mowers of all kinds to truck beds and trailer repair
Best lawn shop in South Florida
Total scam.. theyll try and rip you off.
Great customer service and friendly
This is the best place to work!!!
Very unsatisfying with the service I received from green thumb I call to ask if they had a part for my lawnmower they ask for the model number and which I gave to them in return they gave me wrong part I asked to speak to the mechanic he told me that I had a electric problem so I dropped my lawnmower to them for them to tell they gave wrong part in charge me again for part in labor very unsatisfying never again.
Has anything that are you need for garden and your lawn
These guys are great!
This Diller is the best in the world
Worst customer service and owners son got me fired for standing around waiting to be helped (i didnt work for green thumb)
The only place to go for Landscaper trailers & repairs!
Its the Disney World of lawn equipment
Two thumbs up
Cool people
Excellent, Professional and Honest.
Had to wait a long time to be helped.
Great customer service!
Very professional
Helpful people
Excellent service
Excellent.
Always great
Great service
Great place
The super store for landscaping professionals
Need lawnmower parts this is the place
Great help!!!
Quick
Very good good attention
I love that place because they have all kinds of machines, for lanscape work ..
Very classic
Very complete