Harbor freight quality is getting better, I could spend all day in there if my wife let me.
I was treated very poorly at this location.I no greeting once l walked nobody asked if I needed any help.I went to but an item took it to the register to Jennifer. The price of the item rung up from a different amount than the tag had.So l told her it not my fault your workers put the wrong price. Then l asked can she honor the price we both went to look she also saw the price for that amount. So she call two other people and act like l was trying to get somethingfor free.So l asked for a 10% discount for the inconvenience to me .I did receive an apology or nothing.
Always have what Im looking for. Even stuff that I wasnt looking for. Great customer service.
Ive bought from them online, this was my first in-store shopping experience with Harbor Freight. Its like being a kid in a candy store, so much to look at! I walked out with several accessories and fun items that I didnt plan on buying when I walked in. Their tool boxes are a very good value.
The Harbor freight on Ayers street cc tx, is always busy well stocked. However they could use more cashiers.
I love shopping here because they always have what Im looking for. The employees are always nice and helpful.
Harbor freight was once my tool spot. Now? Not so much. Id rather go to Wallyworld and buy thier Hart brand discounted tools. Harbor Freight charges people in order to get a discount? Why not give everyone a discount?
Good products and a great price you cant go wrong with harbor freight
I love looking at the tools. Fast friendly service.
Always enjoy shopping here. For home use, awesomely priced tools and hardware. Bought a nice fireproof rated, waterproof document safe for $50.
Good luck finding what youre looking for the staff was courteous.
Always great. The customer service is fantastic. An awesome employee helped me out and i wish I knew his name. Next time I will find out who he was to praise him. Great place for tools.
Shop around. some of their merchandise is good investment. if you are looking for a tool you are going to use once or twice, they got good prices.
You know what youre getting. At least its inexpensive.
They are very reasonable on their prices and the people that are very very friendly
Harbor Freight has upped their game tool wise and this location has remodeled some. It is organized better than it use to be and alot cleaner.
Good choices not high quality but ok
Very helpful staff. They helped me find exactly I needed.
This is a very busy store. Sometimes its hard to find when Im looking for.They do have some good specials.
Love this place and I always find things I dont know I need until I find it there.
This is a decent place to by certain kinds of tools. Ive purchased thousands of dollars worth of their tools. And would buy some of those items again there if I needed them, but some I wouldnt. Tools that you have to torque I would stay away from on the basic sets, e.g., 1/4 and 3/8 socket sets are good for one use in my opinion. I have twisted and broken not only sockets but ratchets out of these sets as well! Their heavy duty, impact style sockets and sets look like quality but never used them. However, if ur looking for carpentry tools. I think ur good! Speed squares, levels, utility knives, framing squares, hammers, mauls, air compressors, etc. Your in the right place!To be honest, theyve not let me down in a pinch and that tree counts for alot. Even if u buy a one use tool well, if it get that job done its served its purposes and youve completed another job.I would give them higher Marks but on every occasion Ive been here they have four registers but only two opened so you end up in the bottleneck leaving almost every visit. A few visits that check out took 20 + minutes and more! So, thats why I only give them a 3. If they work out the check- out time they would be at least 4 outta 5 in my book.So, thats where I am with Harbor Freight. Need a little work but overall pretty good......James
Great customer service. Thye just didnt have a couple items in stock that I went there for.
Decent prices ! 🤑Fast Moving Lines ! 😊Lot of Empty Racks but store was a good place for a quick stop.
One of those places that we all like going to for tools and stuff cheap but they never have enough employees. Normally just 1 person working register. But we all go there anyways for the stuff we need cus its cheaper than home depo or lowes
Always had what were looking for. Found 2 chandelier light bulb adapters.
It was nice had clean isles. And easy to for material inside store good job
Friendly staff always clean ready to help.
Large! Great stock. Staff were on the mark! Good stop!
Ok, good for quick projects
Friendly staff and great prices
My visit and purchase was quick and easy. Had what I needed and was reasonable priced. I always enjoy shopping in Harbor Freight .
Bought the telescopic flag pole at a great price. Unfortunately, sections keep collapsing and flags slide down. Disappointed. Anyone else have these issues?
Went to look for a a specific outside heater and they only had a display one at this location - as it is a new item.Chris was super helpful!!!Hes a taller gentleman.He double checked the back for the item I was looking for and when they for sure didnt have any he offered to check the calallan location also.Said they had 3 in stock on the computer.But he went the extra mile to call and make sure they did indeed have them in stock.He also had them hold one for us so we could go get it as were 20min away!Great customer service from Chris!! :)
...Great bargains on good tools (mostly)...Dan Habluetzel...aka..Hobbiehubbcapp.
Everyone there was so well behaved today. Picked up some soldering equipment.
Very helpful staff. Would be nice if they had more then one register open for customer checkout.
This is the only place you can find what you need to demo or fix anything with any tool or safety equipment you could imagine! Home depot may not have it but Harbor freight will
Todays experience was just a little different. I like the layout of the store now. Easier to find everything. On the other hand customers were not following the six feet social distancing and nobody seemed to enforce it. Lady supervisor was being to friendly with the customers and taking to long. Playing around. Not professional.
Love to get on my tools there
Didnt have what was needed and seemed bored and bothered to care about customer service
Usually love these places. But this store has a woman roaming around being a mask enforcement lunatic. I was alone, half way across the store, this was about 9am. Very few customers. I pulled my mask down so i could clear up my glasses and look at something. She mustve been waiting like a hawk. Screamed at me from the front of the store, wouldnt let it go. Then made a comment about having to be a hall monitor for adults. I dropped my items and walked out. Ill never return there again. Good luck to all who enter.
Products are ok, get what you pay for
Good deals on tools
In and out quick. Not much a wait time
Always have just what I need, great prices, friendly and very very helpful staff
Try to take back a shredder that I couldnt turn on and they try to charge me a restocking fee and it hadnt even been 90 days I got a brand new one in the box but Im definitely calling corporate
I like this store,but you would think, if you buy a tool that is battery powered..... they would give you a battery in the box
I am a tool freak!! Harbor freight has not only a good selection of brands of tools, they have a huge assortment. The staff are more than helpful in helping you locate a needed tool in store, and giving you information on it. Sometimes you can get different ideas for your project or job and even a new way to tackle it. The prices on their tools are reasonable and I have always walked away feeling more enlightened about the task I am about to tackle. I love harbor freight...I could literally spend all day in there playing with all the tools!
Not the best tools but they do a good job and if they break take them back.
Believe Chris is his name, been there for a few years, wonderful customer assistance as usual from him
Has major diy things in stocks n most are durable
Always end up buying more than I go for. They have some new projects for kids. Balsawood 3d puzzles kinda cool
Great tool reasonably priced and affordable quality and price range from time to time.....
My wife has shoes and purses, I have my tools. I love Harbor Freight the prices cannot be beat and the tools are great.
Always helpful when i go in there
The stuff I needed wasnt in stock. The lines to check out were ridiculously long. However, the staff were trying their best and tried to be helpful. I would recommend calling ahead to see if they have what you need before wasting your time.
Nice place to shop & very friendly people, the cashier Dawn was very sweet & friendly !! 😊😎👍
The issue at HF has always been a lack of cashiers and floor personnel. Same problem at Tractor Supply. Great store otherwise.
Friendly and helpful staff. Good pfices.
Always best prices
The sales people were so helpful very good at there job left there very happy thanks for your help.
The kindest people.
Not many workers. Hard to get help. The checkout line was too long to wait. We went to Lowes.
My favorite place to shop for tools.
Good visit
Sell some things that doesnt have everything in the box for the items you buy.
What we were looking for wasnt on the shelf. When we asked for help, they were very helpful. The employee researched how many were in inventory and located it in the store.
Nice place to shop for tools. Staff was very polite and helpful. Cashier was very polite to all the customers, and myself.
Always a good place to shop. Had what I needed at reasonable prices, reasonable quality.
They did not have chain for chainsaw that they sale
50/50 one good tool and another returned. Fortunately we bought the insurance which allowed 100% refund for the tool and the cost of the coverage.
Always find what I need at great prices.
Quick in and out friendly cashier
Always come here for my car needs and around the house needs.
Good products but the SALES SUPERVISOR was HORRIBLE, one of the rudest managers I have ever seen in my entire life. They could careless about their customers and all they do it want to make a buck. I guess thats what happens when you sell cheap products, you have to hustle the hell out of your customers. Ill never go back to that store ever again, word of mouth can really hurt a business that relies on customers and I will be letting people know about my experience at that store. Called corporate and they told me the manager would be calling me within a couple of day and that was over a week ago. This place could careless about their customers.
Great place for tools and such. They are better than you would think. For the average do it yourself person its a great way to get into new hobbies or basic things around the house and garage.
I was looking for replacement casters for an engine hoist bought 6 months ago from here and the bearing started falling out of the wheels. They carry a decent assortment of casters but none for the Pittsburgh equipment they sell. Ended up having to buy another hoist elsewhere that does carry replacement parts for their equipment.
Toy store for tool fanatics.
When u need a tool fast and dont have alot of money this is the right place
Love harbor freight perfect store for diyer
The lines are too long to check out. Please work on your efficiency.
Last 3 times weve gone, theyve been out of what we need
I had coupons and got very good deals. I started getting ready for hurricane season. Battery, tarps, flash lights ect.. anyway great deals.
This location is a little small. They were out of the items I wanted. Not enough staff. But clean with well stocked products.
Good visit very helpful and nice people.
Its a great place to fine what you need
Love thier low prices and always have everything I nned.
Needed a furniture dolly. Bought a furniture dolly.
Best place to buy tools (large and small) for very decent prices.
Inexpensive but sometimes cheap tools. Still, while you get what you pay for, what you pay for will do the job. You can build a nice set up tools for not a whole lot of cash here. Shop the parking lot specials for the best deal!
Hadnt been long time. They changed the layout a little, but for the better!
Very knowledgeable and helpful, the young lady who helped me was awesome!
Slow to cash you out, Always a long line
A good selection of handy tools and other useful items.