Hello, everyone I hope you all are at peace and having a great day. Nick was so amazing, I went in to Verizon heavy burdened today. You see my grandmother/mother passed away and was a 30 plus year customer of Verizon. Not only did Nick go out his way to help me and comfort that sore spot in my core he blessed me and my home with great savings. You see he took the time to hear and listen to my wants and needs and as a single parent that was awesome. I appreciate the kindness and hearing about his beautiful wife and child. Seek Nick at Verizon.
Thankfully Chris Miller got me in and out quick! Needed a new phone and he helped greatly! Thankful for the store.
Best experience ever. Chris Miller was great! I was certain I’d lose all my info from old phone but he was able to transfer it all, saving me a ton of time. I very much appreciate the great customer service he provided
Very friendly and knowledgeable. Explained everything to us so that we understood and actually saved us money.
Chris Miller and Ethan Vincent was great he’ll explaining what I needed to do to get my daughters tablet fixed. Thank you for the knowledge. Keep up the good work.
Chris Miller was great at helping connect my husband’s hearing aides to his new phone from his old phone
Chris Miller greeted me at the door, helped me upgrade my phone and educated me on the new phone. He is a nice guy and will be getting my business from here on out! These guys are good.
Chris and Shane greeted me at the door and started right in on fixing my issues. My phone wont work on speaker phone. Chris is helping to figure out the situation! Very thankful.
He was very helpful and knowledgeable and got me a new phone !
Was in need of a replacement phone. My sales Agent was Derek Grace.Told him what I was looking for and my price range, he was able to find me a phone.He assisted with setting up my new phone.2 months later I emailed him with a question and he responded promptly with all my questions answered.Great sales rep to deal with.
Chris Miller helped us with our account in a timely fashion! Go see Chris!
Chris Miller did a great job helping us get our new iPhone 13s set up. Very thorough!
Very good helpers when I have questions. They explain things so I can understand them
Mike did excellent work! Even helped taking care of other customers while helping me!
Very pleased with my services today at Verizon.Mike was very helpful and answered all my questions and was very helpful in every aspect.
Chris helped me to take care of some bill questions and greeted me well. He will be called when I have another question!
Nick is easy to talk with and made me enjoy spending my money at the same gave me a wealth of information.
Chris did a nice job helping me with getting a new phone. Quick, easy, and fun!
He (Mike) was great! Nice, polite and helpful. :)
It never fails to amaze me the amount of help the Verizon staff have for me and my emergency, to me, problems with my phone or tablet! What I fight for a week, or two, to fix takes them a few minutes to correct. I really should allow them to open a satellite shop in my home to keep them near. My latest contact with the Coshocton s for, Christopher Miller, went out of his way to help me during a rainstorm that probably drowned a lot of unlucky humans or animals unlucky to get caught outside. Every time I have reason to interact with any of the Verizon associates I come away with my questions answered and my BP decidedly lower. I recommend anyone who has questions about their Verizon product to go in and let them set your world to right.
Wonderful. Very nice. Nick was Very helpful & knowledgeable.
This Verizon is so helpful! Will continue to do business with my local Verizon location!
Comer was huge help getting me back on track with my technical issues! He was kind and patient with me and I so appreciated it.
Had to help uncle get a new sim for his wifes new iphone. Stopped in here and there was a wait. After the wait the guy was going to charge him $25 for a new card and I asked they aint free?? So without saying a word he gathered a small box and grabbed a card out and gave it to use free. Turns out Verizon charges for a new card but if you take one of the used cards they do not. The used can be re registered and used. Just fyi for anyone who does not want to pay this.
He was awesome !!! Helped us out tremendously .
Nick was very helpful very nice. Explained everything to where we could understand
Thank you Connor awesome job.
Couldnt find problem I ended up finding it when I got home
Friendly, knowledgeable people. Not pushy.
Mike did a great job.
They did a good job helping me out.
Stop in to the store and Mike did a very good job on customer service
My friend Mike helped me when i needed help and with a new phone thanks Mike
Mike did a great job very helpful!
Best place for getting a new phone, ask for Mike
Wonderful people that are very knowledgeable and helpful!!!!
The employees,Derek Grace. And Dakota. Were very professional and extremely knowledgeable of the job in witch they were doing
My phone froze up, and Mike had it fixed in 5 minutes
I had a problem with my phone and they fixed it right away! Great service.
Wish they didnt have a monopoly,not a fan,
Came in to ask a quick question as my Verizon app title changed languages. They took care of it in less than a minute.
Good & knowledgeable service.
I like this place,They have my favorite Gas.
Seemed knowledgeable of product. Nice person friendly. Very helpful
Salesman was too lazy to even look up our account for an issue that needed addressed (it was even notated on our account by Verizon, prior to us arriving).They have no interest in helping you at this location with any issues after the sale. They only want to make new sales, there is ZERO customer service at this location.
John was extenuating helpful & he what he was talking about
It was great! Jax was awesome! Made us feel at ease and so did the girl she was training. It took us awhile to get through our transaction and she kept the mood light and upbeat.
Just purchased a new phone from associate Levi D. He does an excellent job. Not overly confident on how to use my devise. Levi has gone above and beyond to help me. I appreciate good non pushy service.
Great store and amazing staff!!
Love this place and they go out of their way to get you the best possible deal. Just moved here 7 months ago was a Sprint customer. So happy I changed to Verizon
From the moment I walked in the door staff member, Holly, immediately showed her willingness and enthusiasm to help. I was thinking about switching from Apple to Driod and wanted to know about some of the other brands available. She was able to go through every detail the phones offered and made sure to focus on the things that were most important to me. The purchasing process was quick and simple as well. She was also able to identify and work on fixing a problem previous staff (now terminated) had caused. If anyone needs help with their Verizon device, I would 10/10 recommend Holly Young!Thanks again, Holly, for your amazing customer service! We WILL be back. 😁
My mom and I had a great time in the store with Chelsea the other day. My moms phone stopped working right and she spent an hour making sure everything was working properly and even gave my mom her phone number in case she has any questions. Cant thank her enough! Definitely the best experience weve had at a cellphone company.
Just went in to my bill. Levi is always helpful and knowledgable.
The employees are friendly and know their stuff. I bought a phone on eBay for my daughter and went in for a Sim card for it, to set it up on my pre-paid plan (no contract.) Unfortunately I forget the girls name, but not only did she install the SIM card, she set up the account for me also. I was very surprised and impressed at the service I received, even though I dont have a contract plan.
Think my Unlimited plan should be a little better but all in all its the only Verizon we have in Coshocton
This store is not closing! It is changing it’s customer service approach in a great way. My wife and each purchased a new phone yesterday and we were very pleased with the help we received from Gene and Taryn. We were helped immediately and setup time was as expected. Gene thoroughly explained the promo options and fee structures. The store was very busy and walk-ins were greeted right away and assisted once a rep was available.
He showed me the option s I had and very smart about deals. High pay but quality product.
Havent always had my best time at this store in the past but I must say this new team is great and so easy to talk with. Happy this store is still here, especially with this fine team you have now. Heather is for sure a star in her field and yes the chairs were appreciate
Great experience. Have us lots of information
Perfect service....answered all questions I had and made sure I understood details because my son is overseas
Casey is an excellent wireless account manager for Verizon. He listened to the preferences I wanted in a phone. He is there for the customers. He will try to find you the best deal and make calls if he needs to. He was honest and a respectable professional.
Nick was extremely helpful and knowledgeable.
Store looked great and well maintained. I was in the store for 13 minutes. There were 2 sets of customers and 3 employees. No one even said hello in the 13 minutes. I was looking to upgrade. I will do so elsewhere.
I cams in to pay my bill and the guy showed me that I can get a new phone and more data for only a few extra dollars a month and then I got the tablet promotion with it. It was excellent service in here. I love the chairs!
We had a great experience at the Coshocton Verizon Wireless store and with Dakota. My husband and I were undecided on what was the best option for us and our son. Dakota walked us through the different options and we couldn’t be happier with our phones. I would highly recommend!
Josh Duhamell was absolutely fantastic. I left a very happy customer, and will be going straight to him whenever I find myself back in this Verizon store. He was friendly, helpful, and informative –– all while training another employee! 10/10 experience.
Awesome transaction. Very polite young man. Answered all our questions. Levi was very professional and polite.
Came into the Concoction Verizon store to get our plan updated and Gene showed us our best options and we got 2 new LG G6s and a new tablet. They set everything up for us and made the process simple. Thank you for not closing the store.
Had an amazing experience! Dakota helped me pick out the perfect phone for my needs. Would highly recommend working with him.
Thank you so much to Kasey S. and Dakota W. for all of your help and patience with us! We appreciate all of your hard work for the deals that you were able to get us. I will recommend Coshocton Verizon store to anyone. Thank you so much!!!!
The young man helped me better my plan and showed me how to appropriately close tabs. Just hoping that the true problem that I have is fixed. Supposed to wait until tomorrow to see if my email issue is fixed. If not, I will return.
Dakota was super awesome and helpful with everything. He made the phone updating process super quick and easy. Find him if you’re ever in Verizon 👍🏻
Stopped in a couple of weeks ago to replace a broken phone they didnt have the phone that I wanted and they said come back later and they will have it so I did thats why I gave them two instead of one star fast forward to today I received my bill and was charged another activation fee two fees to activate a phone one threw Verizon and one by them because they are not a Verizon corporate store so they can charge anything they want.. then I was charged for insurance that I signed a paper to decline when purchasing the phone I will not be back unfortunately.
Great customer service, Kasey Sanner was a pure joy to work with. She was very helpful, an extremely knowledgeable, and answered all my questions. Would highly recommend, and will definitely be a returning customer.
Very well done from opening up early as I was walking back to my car to fixing my issues. Very professional. Thank you. This is the best experience I have ever had with Verizon.
Dakota was very helpful answered my questions and was very polite. I was in sprint a couple months ago and the sales person there was very rude and pushy. I appreciate his help and would rather be with Verizon than I would with sprint!!! Recommended
Gavin was very friendly and knowledgeable. He was a tremendous help. We will definitely be back.
Gavin was great switching over my mother’s phone. Very patient and professional. Pleasant experience.
Gavin did an amazing job would recommend him to all my family and friends... He kept a great smile and postive attitude.. Gave great advice and told me diffence in things that would help with my work ability... Appreciate it and him for all his hard work..
Casey McBride was amazing! He was able to get us out the door in a timely manner and help us with all of our questions we had! Huge thank you!!
Gavin was tremendously helpful and very thorough very friendly. So happy with my purchase and all his above and beyond service.
Excellent service. Taryn McBride was extremely efficient and friendly. I hope I get her again if I have another problem or question.
Casey McBride served us well as far as helping us in coshocton store Sunday afternoon. Answered questions well and was very patient. Would recommend.
Casey McBrideReally helped us a lot. Recommend to anyone. A+ rating. Really worked his butt off for us
The guys at the coshocton Verizon store helped me out a ton. I appreciate it very much because Im not to technical as far as using phones. I thank you for the great service! They are not closing down.
ROSS DID AN AWESOME JOB HELPING ME. THANKS ROSS. CHARLENE CORDER
Dakota was very polite and helped us in many ways! Very thankful for such a nice representative, MUCH better than the Sprint representative Jessica we had before we made the switch!
Good service
We were just at the Verizon store in Coshocton. The salesman did not treat us very good. He acted like a jerk and smart elic. All we wanted was for them to correct our bill. The store is under new management. This all started from receiving a text from Verizon that we owed 5 cents and it was due immediately....that’s right only 5 cents.
Holly was awesome. I really had a hard time and I spent about 2 hours in the store. She got everything figured out for me! Thanks!
I bought a new phone, Casey McBride he did all my transferred and got my email back for me I strongly recommend him to all my friends hes a real class act
We visited the Coshocton Store and Gavin Schrock. We came in to get one phone and ended up getting 2 phones and a watch. Gavin took his time with us and he was very good. I would highly recommend dealing with him directly.
The guy was very helpful. He showed me how I can lower my bill and get a new phone and tabket. This was a very pleasant experience.
Not going out of business! Great customer service! Dealt with Taryn today got a new iphone 8 plus today and got my bill lowered.
Dakota was awesome! Very knowledgeable and saved us a bunch of money! Would definitely recommend Dakota at the Coshocton store!
I needed help setting up my warranty phone and they moved all of my information. I got myself a brand new tablet because of the great promotion as well. They are very polite and helpful!
Coshocton,Oh,store,great people. They explain everything, and for us 60 somethings, that was so cool.We will buy there for now on.Thanx for all your help.
Very good people. The staff was informed and went that extra step to get us what we wanted.
Casey McBride was my salesman at Coshocton OH Verizon office. Casey satisfied me as a customer 100%. It was great to actually speak w/a young man with such a good personality. Btw ... I’ve got a new phone 😁. Thank you very much! Kim I Cabot