Thank you so much OC, my old pc now working like a brand new.
OC Computer gives the very best service by gojng above and beyond to solve those tricky computer problems.
I came in with a very serious issue with my gaming PC (razer blade) that I couldnt solve myself even with my own knowledge after building PCs. I brought my PC there and they gave me updates daily and tried their very best to fix the issue with my PC crashing. In the end, they werent able to find the issue or get it fixed but I really appreciate their dedication to the project and professionalism when we had to come to the conclusion about the problem and that I probably just need a new PC or send it into the manufacturer.
Sean helped me out when I spilled a sugary coffee drink all over my laptop. He managed to get it working again, and even cleaned out the keyboard as best he could, but had to order my keyboard from the manufacturer. Service was fast and easy, and he’s great. Thanks for helping me !! My laptop looks and works great now
He accused me of doing things to my laptop I didn’t do, I told him I only touched the heat sink and he thought I put too much paste on the cpuHe quoted me 285 for fan cleaning (which are fans that aren’t a year old) and cleaning, applying new paste, on a laptop that is very easy to service.I don’t know what kind of game he’s running here but charging me 1/7th of the full price of the laptop to do routine servicing is ridiculous and when he put my laptop back together, he lost a screw
Had such a great experience with Sean. Had major issues with my PC and MacBook. He has great prices and he is very responsive. He was willing to lose money in order to make me happy with the products. Although he might have lost couple hundred bucks, he has won a customer for life. Definitely recommend him to anyone whos facing any issues with their computer
My friends recommended me this store to get my laptop repaired. You have now earned one more loyal client, Good job guys!
I first used OC Computers back in 2018, and this is the second time I have come to Sean and OC Computers for repair work.This time I needed Data Recovery from a laptop which was straightforward but also needed to repair the hardware on a desktop tower. Sean communicated everything in a clear way and got my items fixed right away. I recommend OC Computers to anyone in the area that needs quality computer help !
I just had one of the best customer service calls pretty much ever.I just had one of the best customer service calls pretty much ever.
Probably the worst customer service experience I’ve ever had. Not only was Sean rude, it took OVER A WEEK to give me a “diagnosis”. Sean would tell me that he would call me by the end of the day with the problem and cost to fix said problem about 3 times, but I never received a call from him. He didn’t even give me a definitive issue.First they said it was the cpu causing my issues, which I bought a new one to replace it, but they kept it for another 4 days then told me it was the motherboard.When I was finally annoyed enough to ask for my PC back, Sean has the audacity to ask me to wait 2 more days before he would bring it back from their “repair shop”.When I picked up the PC, he had it in the back of his car trunk and returned it to me with the cpu cooler just dangling around knocking into the internal components. Plus the big scratches on the side of my pc case causing me to need to replace the case too.He ended up proposing $300 to replace my old mobo for my new mobo. Twice the cost of it. RediculousThis place clearly shows complete disregard for the integrity of the customers products.I would recommend staying clear from OC Computers unless you want your computer to come back damaged on top of their rude customer service. Take your computer repairs anywhere else.
I work from home and my desktop is my lifeline to my company. When it crashed I had no idea what I was going to do. I found OC Computers and he made the time to meet with me that same morning at his office to provide an initial diagnostics and it did not look good. He continued to work on not only repairing my hard drive but retrieving all of the lost data that I had failed to back up to the cloud. By the end of the work week he had retrieved nearly all of my data and repaired the hard drive, making the desktop computer even better than it was before - like new. Without his assurances, patience and diligence to get me the files I needed I would have been set back for weeks. I highly recommend OC Computers, who also had the external hard drive I needed to avoid the loss ever again, setting me up for only success.
This man is a miracle worker. In short, I would recommend his service 100%.In length, I will start by saying I really wanted to build a computer myself. I bought all the parts, tried to put it together, and nothing happened. After many hours of frustration, I took all of the parts, half-assembled to OC Computers in the hopes I might be able to salvage the situation.He tested every part of mine to determine the cause of failure, and even found me a correct CPU (after finding I purchased the wrong one). He managed to repair my motherboard after my shifty install, and get everything up and running.I also want to mention that the case I brought to install all of my components in, is VERY small. He worked with less than ideal conditions to fit everything in perfectly with organization and cleanliness in mind.Fair prices and a very professional nature. I couldnt recommend more!!
We have used OC Computers for many years for all of our computer repairs and needs. Sean is always helpful, and courteous. He responds promptly whenever we have needed his help, and his prices are fair and reasonable. He shows up and guarantees his work. We appreciate his good nature and great service.
Sean and OC Computers has bailed me out of a pinch with my laptop twice now.In 2015, my laptop screen died a month before my California Bar Exam; all of my outlines, study materials, practice exams were on my computer and I needed it back in a hurry to take the exam. Best Buy was supposed to fix it and get it back quickly, but instead held onto it for weeks and didnt do anything. I FREAKED OUT. During my immediate panic attack of what to do, my mom recommended OC Computers and gave them a call. Sean met me on campus, picked up my laptop, and had it repaired and returned in a week, with plenty of time before my test. He gave me updates as he progressed, his prices were reasonable, and most importantly, he gets repairs done FAST.In August 2018, my laptop decided to stop charging. Im now an attorney and cannot be without my laptop for very long (I have everything client related backed up to a protected server, but still). I had a few reports coming up that were saved to my desktop and was once again in a pinch. I texted Sean, dropped off my computer the next day, and he had it back to me in about two weeks. The charging port had gone bad and also shorted my charge cord. He did a complete repair and got a new charger, as well as updated my antivirus free of charge. He was very responsive again, letting me know about progress, and once again, very expedient and reasonable on price.Sean and OC Computers is my go to for computer repair and services.
These guys are the most professional and knowledgable computer company I have worked with.My laptop crashed and I lost all my data.I took it to some other places and they couldnt retrieve any of my data.I called Oc Computers and they evaluated my laptops hard drive for free and were able to retrieve all my data from the last 7 years quickly and at a very reasonable price.Thank you Oc Computers, you saved my business.
I have used OC Computers for years. Great Company with great service.Very quick turn around with reasonable pricing.They even came to my house after the repair was done and setup my computer for free.Highly recommended.
Excellent service. We have used Oc computers many times and they always exceed our expectations. Highly recommended.
We just used OC Computers for the first time, because our laptop crashed and we needed our Data desperately, and we are glad we did. They got back to us very quickly, and provided free estimate and free diagnostic .After we approved the repair, our Data were retrieved and our laptop was ready very quickly with a very affordable pricing.
Sean was professionally helpful and fixed my computer in a timely manner. He gave an outstanding customer support and drove back and forth for me. I am very happy that he fixed my computer in a manner that I didnt even notice the laptop was formerly broken. I highly recommend OC computers.
Was able to transfer all my data and programs.My HP RUNS LIKE NEW.If I have any computer problems, I will be coming back.Lee moritz
Nice human helping me which I appreciate!!!! Ugh computers can be overwhelming. Thankful for the help. I can now rest easy
My laptop wasnt charging and oc computers fixed my charging port at a good price with a fast turn around.Highly recommended.
Very knowledgeable, quick service and good pricing.
So I broke my computer and called OC computers. They picked it up from me, fixed it in a very professional manner and a very reasonable rate and offered the highest form of customer support. I highly recommend OC computers to anyone who is looking for professional computer repairs.
My Dell desktop wouldnt turn on and these guys replaced my power supply and even delivered it to my home at no charge, since I was sick and couldnt get out of the house.
Sean was easy to work with and professional. Great service and quick turnaround. Highly recommended.
Bought a Computer from OC Computers, Sean was very helpful.He even delivered it personally and set it up.i am very happy with them.Thank you
I took my computer to this place and they tried to tell me it would be around $485 to fix the screen, ir that I could buy a refurbished Mac from them. I wanted to get a second opinion so my friend opened up the back, tweaked one wire, and the entire computer is fixed. I do not trust them now. They tried to scam me for $485!
Thank you so much for saving my data, the service you provided was fair and reasonable. Thank you!!!