This place is a destination.First they have the best selection of high end pedals I have seen in person period. Not just your run of the mill Boss or Strymon stuff, but hard to find stuff like Spaceman Effects or Fairfield Circuitry. Its a great place to try these pedals out before buying them.They also have a great selection of unique and boutique guitars and amplifiers. All stuff that you cant find other places.The LA area has some fantastic music shops and Cottonwood Music Emporium is definitely one of the best. I highly recommend you visit them, Jim will take great care of you and you will get to see stuff that you just cant try elsewhere.

What a fantastic Shop! I placed an online order and needed it by the weekend, so I called the shop and they personally delivered it to get shipped out to me right away! The customer service is above and beyond! Make sure and check this shop out. Thank you guys so much.

Jim is a terrific guy with a cool shop. Has lots to choose from. Follows up with you when you request to notified when something comes in. A true professional in his business and great gear. 10 Stars

I have purchased many, many (too many?) guitars online over the years. Jim, the owner of Cottonwood Music, provides exceptional customer service and a very nice selection of high quality inventory.

Shop is Awesome. Jim is Awesome.

If you love guitars and guitar related gear this is a great shopping experience. The owner will set you up with a guitar and pedals then leave you to figure out what you want. Cant wait to go back

Simply put, this shop provided some of the most classy, stand-out customer service I have ever experienced as a consumer in my adult life.Let me start with a story - for the past year, Ive been excitedly saving and planning to buy a guitar on Prime Day 2019 through Amazon. When it finally rolled around, I was excited to see that DAngelico was going to be discounting one of my favorite guitar models by a BIG margin from their MSRP. However, I saw that they only had 2 left in stock, and Prime had only a few hours left to go. So I ordered it and began the painful waiting process while my new guitar made its way to me through the postal service. Five days later, I got home from work to see a large DAngelico-branded box sitting on our porch. I could not be more excited. I grabbed it, took it into my office, and began opening it. As I unzipped the case, however, I was stunned.. Id be sent the wrong model....my stomach dropped. I immediately hopped on to Amazon to see if I could see where things went wrong - I looked at my order, and saw that it had been shipped and sold by Amazon, but saw that the last remaining Premier Bedford was being sold by Cottonwood - so I assumed they had accidentally sent me the wrong model.I researched their number, called and left a message explaining the situation. Within an hour, I received a text back that they hadnt been the ones to send me the guitar - and that Amazon pulls stock to ship from various shops around the country to fulfill orders if they dont have them themselves. That totally made sense! Amazon said theyd refund my purchase once I returned it, but that they wouldnt have the guitar in stock for the foreseeable future...I was mortified.This is where Cottonwood stepped in and blew my mind.I got a follow-up text from the shop saying that - although they didnt have any involvement in my order or any responsibility for the snafu - they would be happy to match my Prime Day discount and ship me their last Premier Bedford with free shipping!!I still cant believe it. In no way were they responsible for the initial mistake - yet they went out of their way to rectify the situation for me even though they had no reason to! I am so impressed with their OUTSTANDING CUSTOMER SERVICE. They have just guaranteed my customer loyalty for life. Wow. 10/10 experience. Still a bit mind-boggling. What a classy, unexpected act. They are impressive and deserve more attention as a shop. Especially in this day and age of big-box corporate music stores, I am so happy to advocate for this shop!TL;DR: Make this your go-to boutique music provider, guitar / amp / pedal provider. 10/10 customer service. Polite, prompt communication, and professional experience.

Just purchased a /13 custom cj11 from Jim at Cottonwood, he is extremely knowledgeable and a super nice guy! If you are in the market for a boutique amp, pedals or guitar this is your place! Thank you Jim!

Great shop and Jim is a pleasure to work with.Highly recommend Cottonwood Music Emporium