It was a very pleasant experience, the young man that cut my fabric was so helpful. After he cut the fabric he folded the piece so neatly. We were wanting more Christmas fabric and were told it would probably be a little later when they would have more. He also said some of the other stores in the Omaha area would have more.
Usually I’m quite impressed with the selection and prices at JoAnn, but this location has disappointed me to the point that I may not ever come back to this location. On my last trip to this store I alerted them to the fact that their clearance prices of an item were $2 more than it’s regular price. They adjusted the sale for me. Now, I’m back a month later and they’re still selling the same item’s clearance colors for $2 more than the regular price and claiming that it’s a savings!
The shelves at Joann fabrics we very bare today. Maybe they are moving things around, but in one instance the isle was only half full of stuff. On the plus side, they do have a lot of clearance items to look at. We was able to find what we were looking for thank goodness, Joanns fabrics has never let us down before, and. They did not today.
They have a great selection. The employees were amazing . The store was so hot I could not stay in there to shop. I asked why it was so hot and an employee said there had not been AC since May.
Love their sales as well as the quilting fabric selection.
My favorite craft store nearby. I live that they often have certain brands of patterns on sale for $2 (originally around $20). So many fabrics to choose from. They always have a variety of seasonal decor, and lots of fun crafts for children.
It is a very nice store. The employees were not very helpful. The man that checked me out was very rude. I do think that he is the manager. Expensive!!Wow
Very nice layout of store. Employees are very helpful.
I dont know if it was bad timing or if JoAnnes has been affected by supply chain issues -- but, except for the fabric, which was mostly well-stocked, the shelves with craft supplies and decor items were weirdly sparse. (8-9-21) Went to Hobby Lobby, though, and they were fully stocked, so I dont know what the problem is at JoAnnes. Pretty odd.
Found wonderful fall decor; most was reasonably priced.
Great customer service! Not alot of product in the store whenever I go in.
Good service, prices and materials.
Wife bought her items for the craft for her fall project and found everything we needed
Highly organized, wonderful, fun loving customer service, and always willing to go the extra mile. I made this two sided weighted blanket with minky fleece and a weighted insert from the store. All with careful and patient explanations from customer care for a first timer. I highly reccomend this store! 💜
Employers are very helpful every time.
Love the crafts they deliver
Selection was very sparse. When I checked out I was asked if I found what I was looking for. I said not much to choose from The clerk replied I know, the truck comes Wednesday and customers are waiting for the cotton yarn. My thought is why dont they order more?
Nice clean well stocked store with friendly staff. Ladies were super nice and multiple ones asked us if we needed anything.
This store is always clean, organized and full of really helpful people. I appreciate how willing they are to make sure the customer is happy. They also will work hard to make sure you are getting the best coupon discount since Joanne does not allow coupon stacking. Good job everyone!
Staff was not very friendly.
I aced an order online to pick up in-store. We did some shopping before going to get our online purchase. There were 6 or 7 customers in front of us. The cashier called for a second cashier. A second cashier came but stayed through only 1 or 2 customers. He finally came back after about 5 minutes and finished checking out the line of customers. He wasnt checking something in the store for a customer as he completed a customer, left and came back to start a new customer.Online purchase with in store pickup worked great. Would definitely do it again.
Lindsay is so helpful. Every time I pop in with some random project in my head (that even Im not sure about) she takes time to ask questions and find out what would be the best product for be. Patient and very very attentive. Coupons are always fantastic. Great service, great store and its local.
I love the store, but I always have a hard time finding anyone to help me if I have questions.
Joann Fabrics always has what I need for any craft project Im working on. Great selection! Best of all though, great, helpful, knowledgeable staff make it easy to come back 🤗
Customer service was horrible. Receipt says hassle free returns and ive had nothing but a headache making a return.
They have about anything you need if you are an arts and crafts kind of person! They have a great app to download on your phone as well that has where you can shop online but also diy project ideas and how to instructions as well! Make sure you take advantage of their sales and coupons! Their labor day sale was amazing! I love their wall decor and all the cute throw pillows and other decor for your home! I am so glad they opened in Council Bluffs!
I hope the variety improves after covid ends and merchandise can start flowing again
They always have good sales going on when I come in. Everything is neat and always easy to find. When I need something and I cant find it someone is always close to help locate it. If you havent sign up for the email list they always send good coupons and doorbuster sale items. I definitely will come back to this location when I am in the area.
I had to find a scanner to get prices on almost everything I looked at. No one told you about the app to get discounts til I was checked out. The store was also pretty empty on product.
Love this store. I can usually find anything I am looking for. It is clean and most of the salespeople are friendly and helpful.
Good selection at good prices. Friendly staff. One of the only places in CB that you can get sewing patterns.
Wonderful people. They didnt have what I wanted and took the time to check the stores in their area. I was only able to get it online. However, the staff is helpful and the positive environment is nice.
Has a lot of crafts to do! Very nice people there too!
The store was disorganized (read messy). They were short staffed so the wait for service and checkout was longer than expected (read 8 deep at the fabric country and cash register). Their fabric selections were good and I found what I was looking for.
I like this store it is kind of pricey on some things but they run sales and they are I a good location if your out shopping already. The staff are nice and helpful.. Some hobby stuff isnt there so it isnt like a hobby lobby or as big but for fabric and paints jewelry making scrap booking they got you
Unable to purchase my items due to computer system being down, hopefully tomorrow all will go better for them. Friendly and helpful staff.
I love this store. They have everything if your into crafts, sewing, or knitting. They also have holiday decor for all seasons. Quick service, however, theres so much to look at, its hard to get out of there.
I get they are overworked, but they arent even trying on their customer service skills. Its a real, thats not my job and I dont know attitude and answer when you ask about any item there. Hobby Lobby and online are my new preferred fabric sources. I have visited Joanns weekly for past two months and merchandise selection and employee morale are worse with each visit. Also, they do not clean their carts or provide customers with wipes to clean their own carts.
Kim was a great help.She was also very personable.I had a pleasant visit.
The staff is always friendly! Ive gotten a lot of advice for my crafts from colour ideas to troubleshooting advice for my sewing machine! They have exactly what I need nearly every time I come in and are willing to help me figure a way to make ends meet when I need it.
Its the only full service fabric store in town. They dont have as much variety as I would like but do have a fairly good selection.
Dont go to this one. The general manager refused to keep me on as a independent contractor for there classes after she let me go as an employee during cut. I was one of the last hired so one of the first to go. She didnt even let me know that she didnt want me a one of their class she said that someone else told her that they told me I was not wanted. Even though my previous class was a success.
Love this place. I know when I ask questions, their staff will be there to help and answer them. They have an so that is great for getting specials and coupons. They even let you stack most of them. I also love that they give a military discount.
Excellent store. Open sundays till 6. Has everything under the sun. Good deals. Coupons are great. Service is fast and efficient.
This place is AmaZing! And I got lots of information regarding sewing issues. Thanks
Great selection of fabric and craft items. Superior selection of seasonal items.Well staffed.
My wife loves this store.
Wide variety of fabrics and sewing supplies and any other popular craft. Very clean and well organized store. If you love sewing and crafts, this is the store to shop at.
Great store, specially with the new redomeling. The people in there are so nice and willing to help you out with your project. That also have lots of coupons and promotions going on so worth downloading the app!
Every one was so very helpful and provided answers to all our questions!
Kim is the rudest and uneducated cashiers I have come in contact with. Will NEVER shop at this Joanns again
Always have what I need and friendly staff. Love this place!
Great Prices and Service once you found a an associate.
This is my happy place. I could be here all day.
Store is very well organized and maintained and the staff is FRIENDLY and accommodating. Night and say from the other Joanns location I *used* to frequent. Ill be driving further for this one now. 😊
Well right when i go in a guy that works there started following me around didnt bother to ask if i needed any help and when i asked where the paint was he gave me a attiude like im not post to be in this store, i felt like he was upset that i was a male and i finale asked how comb when i went to one end of store he went also made me feel upset cause other people were in store and looked like they neede help he couldnt because he was to busy watching me i say to the next josh is his name
Love this place! Great prices, amazing choices! They even have Doctor Who fabric!
Super friendly staff helped us find the perfect fabrics and all the best sales. Great experince, found everything I needed!
Staff is very helpful and knowledgeable, always know just where everything I need is!
They have all the things ill ever need for all my projects!
Staff was very helpful. Found a better fabric price then the competition I had already visited.
Nice employees and a good variety of quality products. Just wish there was more clear stamps.
Friendly staff.
Helpful staff, but a lot of the times the stuff you see online isnt actually in store here. But they do have a lot of selection and its a nice place to have nearby.
Monica was amazing helping us out. And letting us know about the sales going on.
Got some deals on yarn... clearance!! Great prices and helpful employees.
Lots of choicesPeople were friendlyClean and organized
The store is clean and well laid out. Great sales and coupons.
Great place for craft materials
Some of the friendliest and most helpful people you will ever meet. Always say hello and ask what project Im currently working on. :)
We drive from Bellevue to come to this location. Theyre so nice here.
Helpful employees, kinda messy, but so am I
Great selection of fabrics and leather, found everything we needed for our project. Everyone was nice and helpful.
Expensive. Crafting, sewing, knitting- etc. Is a skill set. There was a fair amount of shoppers, not many stores offers the variety this store has.
They had every color zipper but the one I was looking for in the size I needed. They had it in other sizes. Nice store though!
Great customer service. Selection is great and beautiful store. Wish the lines were so long at the register
This is my favorite fabric store! The staff is amazing!
Customer service here is always awesome. They are willing to take the time to help you when you have questions or are looking for ideas on the things you are making.
The staff is always really good at making sure you get all the discounts we possibly can
Nice store, friendly staff. Not a very good selection.
They are really high. And we was there Tova good 15 minutes before we saw a employee.
Employs are great helpers and got what I needed at great prices
Cant ever find a human to help me. Skip this real quick. Over priced fir same at different store.
Finally found what I was looking for. Some of the sales people should know their inventory better
Great selection. Use the app for coupons.
Great place to get crafts and ribbon, but the ribbon is very overpriced . Do have good sales tho .
It was a good place to shop for material
Great selection of what I needed...Harry Potter fleece for a baby blanket.
Found exactly what I was looking for...and it was on sale! Saved beaucoup bucks!
This places is great. More for someone who sews, knits, or crochets but they have a bit of everything. Download their app before you pay - tons of coupons!
Nice fabric and craft store.
New store it was well organized clean and employees friendly also plenty of parking. Close to jc penny culverts and few other places. Right off of interstate.
The choices of fabrics and lower prices are great. I love going in to look and end up purchasinging.
Nice Nice place! You can find anything you need and prices are reasonable!
Love all of it, there are so many things to look at. Love the fabric department, and just everything about the store if you are a crafter or seamstress this is the store for you.
Great place for all your fabric and sewing needs. This place has a large selection of fabric, I was impressed.
Friendly staff & people are keeping social distancing while in the store.
Great place to shop and the employees are so friendly and helpful