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Theatre House
400 W 3rd St, Covington, KY 41011, United States
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Theatre House
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Jo
Review №1

Ive been ordering fabrics and trim items for over 20 years from Theatre House and every order is handled with the same care and consideration I would use. If you do have a problem of any kind, the customer service will do everything in their power to correct it or make it right. They know their inventory, even when back orders will most likely be available, then give you call when the date has been confirmed.Extraordinary Company with Absolutely Extraordinary Customer Service! They care about every need of the customer and excellence is the only word they understand. Outstanding year after year!!

el
Review №2

Ordered the wig and it arrived on time in perfect condition and exactly as it looked on the ad!thanks for making my Halloween great!

Kr
Review №3

Theatre House is so helpful and they follow through on what they say on their website: that they want to make your buying experience easy! I called because I had a question and the person who helped me was kind, courteous and efficient.

Jo
Review №4

I cant say enough about Theatre House and the staff. They are always so helpful and knowledgable. After 35+ years in theatre and film, I still depend on Theatre House

St
Review №5

Theatre House is THE place for unique trims, fabrics, masks, wings etc. I am sad that I no longer live locally because I love to visit in person!Great service and products!

Pe
Review №6

I am so happy that I discovered Theater house! Wonderful place to buy theatrical supplies from wigs to suspenders to beards to props. Friendly, helpful staff and excellent prices!

As
Review №7

Theater house is like have a little piece of Hollywood in my back yard. As a makeup artist I depend on having the best products and Theater House has the best in theater makeup! The staff and owners are dedicated to making sure the local pros have all that we need. I am so grateful for them. I highly recommend you use their business for any of your theatrical needs! AO

Br
Review №8

Didnt have exactly what we needed, but great customer service to help point us in the right direction.

Ja
Review №9

Helpful and has lots of cool items, hats, wigs outfits, fabrics, and makeup

Su
Review №10

I have used Theatre House for so many years for ALL of my theater productions. They have never let me down! And because there is no middle man their prices are just what I can afford on my limited school and community theater budget!

Me
Review №11

This is my second order in the last few months. I couldn’t find elastic anywhere, including Amazon. A local friend of mine told me about the Theater House. I grew up in the Cincinnati area, and am happy to support this small business. I received exactly what I expected, and love the product. Thank you!

Sh
Review №12

Great inventory.

Bo
Review №13

I have dealt with Theatre House for years and years, primarily when ordering supplies for high school musicals, dance schools, and fabric samples and fabric to make dance costumes. The staff always has been wonderful, helpful for me to bounce ideas off when I needed an alternative, and my orders always arrive promptly. During this pandemic, I have switched my sewing to making face masks, and there has been a crazy shortage of elastic. Reached out to Theatre House and have placed elastic orders not only for myself as a volunteer, but on behalf of our volunteer group in Pa. called Sewing for Angels Todays Rosie (and Ross) the Riveters. Everyone at Theatre House has been wonderful and it is great to be able to support a community business. For all the years, but especially during this past month, thank you, Theatre House employees!

C.
Review №14

Ive ordered from Theatre House many times over the years. Their service is always second to none. Fast shipping, accurate orders and I highly recommend them. A pleasure to deal with.

Ra
Review №15

I order...then my order is shipped quick! This has been a blessing because covid. So glad to be able to get my products do quick🧡

Ja
Review №16

Theatre House is always efficient, well-priced, and dependable. They carry quality merchandise and I have been able to count on them for years! My orders always arrive in a timely manner. That matters!

Sa
Review №17

I have been using Theatre House since I was a student at NKU back in the mid 90s. Never do I have to question the quality of the product that I am ordering, always high quality. The staff is friendly and knowledgeable. And they have a wide variety for all your theatrical needs. Highly recommend Theatre House!

La
Review №18

Love this place! Great selection of specialty fabrics so I always find what I need. Employees are helpful & knowledgeable.

Am
Review №19

Honestly, I first heard about Theatre House when looking for supplies to make masks for my community, but I have been really pleased by the quality of the materials and the fast shipping. Products were bundled and shipped with great care, and I have ordered from here a few times. Wish I had a need for costumes and other theater supplies when all this is over, but will certainly remember and recommend to friends!

Ju
Review №20

Always a great experience to shop at Theatre House, even when its virtually. They have what you need, whatever you need.

Su
Review №21

They have a wonderful setup during this Covid 19 time. I paid for everything online. A gentleman came out to my car wearing a mask, stayed back to ask my name. He came back out with my order in a bin so that he could stay back while I removed it from the bin and off I went. Safe and efficient!

Ga
Review №22

This was a wonderful on line shopping experience. It was easy to navigate and the product list appeared to be endless. All my needs could be met here. Cant wait until my next visit.

Jo
Review №23

They have something for everyone. Awesome place.

cl
Review №24

This place is great! Friendly staff, great products, speedy pickup and shipping and if you visit in store there is even sometimes a dog there. They are seriously wonderful and I am so glad that there is a place I can get quality makeup, hair supplies and other costume odds and ends nearby!

Ka
Review №25

I love this company. I am always able to get what I need and the employees are knowledgeable and so pleasant to work with. Support the arts and support the businesses that make the arts possible!

An
Review №26

Customer service was outstanding. He had rung up my whole purchase, then was fine when I changed my mind. And even helped me find something else that was more appropriate. Im so glad i found this place...everything you ever need for costumes, makeup, even crafting! Awesome place!

Br
Review №27

Very helpful and patient. Super friendly, even for my chintzy $10 purchase. I couldnt be happier about having a place like this in my backyard. I will make a point of sending business their way as much as possible.

Wi
Review №28

Very nice people. Always willing to work hard to make sure we have what we need. On top of that, theyre quick to get it to you.Always my first choice for props, costumes, & makeup

Ma
Review №29

Theatre House is WONDERFUL! I have used Theatre House for many costumes, props, lighting and sound needs. They are friendly, efficient, and have a wide variety of products. They work hard to get me what I need when I need it--even in a pinch.

Ke
Review №30

Great customer service and the prices are the bomb.com

Sh
Review №31

Easy to find on 3rd Street in Covington, huge selection. Greeter helped locate items that we were interested online, went to the shelves and brought them to us. Were all set! Thanks

Ch
Review №32

Theatre House has been a fabulous supplier of sinamay hat forms. They worked with me when supplies were low to fulfill my needs. Every piece is perfect. Thank you!

St
Review №33

Love that I found this gem! Super fast shipping. Excellent!

5S
Review №34

Just found this company on a random google search and was pleased to find they have exactly what Im looking for at a reasonable price. I called to ask a few questions and they guy I spoke with was very helpful and even walked around to find the product I was asking about to make sure he answered my question correctly. Great customer service!

Ju
Review №35

This is a great resource to have so close to home when working on theatre productions. Im in southern Ohio, and when ordering online from their excellent inventory, I usually have my order arrive within 48 hours.They are knowledgeable and helpful when you have questions, and have great phone and internet customer service.

Gr
Review №36

Theatre House has been one of my go to sources for more than 20 years. They never disappoint! Everything is always in stock and I get shipments in dust a couple of days. Anytime I’ve ever called the staff has been nothing but friendly and professional! I’ve been to the store a couple of times and the same friendly reception there. I will continue to use Theater House and have, and will recommend them to all!

Re
Review №37

I love shopping with Theatre House! They are fast, very reasonably priced, and always courteous.

Su
Review №38

They had exactly what I needed and shipped it promptly. Im very happy with my purchase. Thank you!

Sa
Review №39

So unique!! You bring the ideas and they will help you make it happen. Super wide selection of costume needs! Staff go out of their way to help❣️

Kr
Review №40

These guys are great! Instant response and fast service. Products have a good price/ value. Costumes/accessories not handmade but decent quality. Makeup is Fab.

Mi
Review №41

Always great service and quick delivery of order. Thank you and will definitely be a repeat customer.

Ka
Review №42

This came super fast. I’ve have trouble finding this item anywhere and was happy to find it online at Theater House. Came by Fed Ex. I would have been happy to pay less shipping and get slower delivery but I’m just happy to have what I needed.

Mr
Review №43

Fast shipping of elastic that I ordered from this company. Will order from them again if needed.

Sa
Review №44

As a student of theater at NKU back in the 90s to a high school director today, Theatre House has always had whatever I needed and served all our makeup needs. They have a very knowledgeable staff and are more than willing to help with your theatrical needs.

Mo
Review №45

Wonderful service. Steady supply of elastic!!

Am
Review №46

Fast and friendly with a great selection. Love this place!

Ka
Review №47

Fantastic service. extremely fast shipping. one employee even sent me photos of specific colors of fringe they had so I could select the right one I needed for my costume. I cant tell you how much that helped!

Na
Review №48

I received exactly what I ordered (elastic) in a few days. Great service!

se
Review №49

Always a pleasure shopping here. Quality products and service.

Ni
Review №50

Such an awesome place! The gentleman who helped me was so friendly and assisted me in choosing every bit of FX makeup I needed. They have an enormous selection of Ben Nye cosmetics and anything you could want for a Halloween look. Recommend them highly!

To
Review №51

Everyone that works there is friendly and helpful. Really cool place.

Am
Review №52

Quick to ship!! Great elastic at a great price.

Ka
Review №53

Have been using them for 15 years, with the new and old owners. New owners are carrying on with great service and speed!

Sa
Review №54

Great selection of fabrics at great prices. Bought fabric to make drapes for front of my toy shoppe.

Sa
Review №55

I will be back again. My order was shipped and arrived quickly.

Lo
Review №56

Marcy was incredible! She spent hours with us, going thru costumes and accessories. We walked out with everything that we needed, except for a shirt that she ordered for me. Thanks for your time and kindness, Marcy!

Tr
Review №57

Sure wish Id heard about Theatre House sooner.... Outstanding service!

La
Review №58

Ordered some hats for an event, came a day early and never had to wonder where my order was because shipping was so fast! amazing service thank you!

Mi
Review №59

Always quick to receive my orders and always what I need!!! Thank you Theatre House for being there during deadlines for shows and now elastic for mask making during Quarantine!!

Vi
Review №60

I love this place, they had just what I needed

Ir
Review №61

Theatre House has been my go to for 20 years in the business of costuming. So glad it found its way around a tough time.

am
Review №62

Great service, excellent inventory and a real gem to have in Covington!

Ja
Review №63

Prompt service and very helpful!

je
Review №64

Great place, even better service.

Bo
Review №65

Meets all your theatrical needs.

Jo
Review №66

Awesome place! Specializes in the hard to find theatrical supplies!

Li
Review №67

I love this place have to go look for dark lace

Bo
Review №68

The staff at Theater House went above and beyond to help me with a problem with fabrics. Their customer service is exceptional.

Sc
Review №69

Fun, creative, helpful, everything I needed to create!

Ro
Review №70

Great place to pick up your theatrical supplies and equipment Community friendly owners

Ta
Review №71

Great selection, plus friendly and helpful staff!

Ro
Review №72

Excellence selection under new ownership.

An
Review №73

Theatre House had things I couldnt find on Amazon. A real lifesaver for my show.

Ge
Review №74

Order fabric for pick up online. Ready when I got there!

He
Review №75

Outstanding, personalized service!

Pr
Review №76

Bought some fake blood once, poured it in the womens toilet at work. The person who found it was screaming and blamed her hated co-worker of leaving menstrual blood for her to find. It was worth the $10 I paid!

T/
Review №77

Love it special the Ben nye stuff

Br
Review №78

Very friendly, great products.

Ro
Review №79

I got what I needed for the price range. I needed.

Lo
Review №80

Came from out of town on Friday at noon only to find them CLOSED!! Really upset

Br
Review №81

Ive been there once. Ive made several attempts to go back, but their hors of operation are terrible!

St
Review №82

Please visit Cappels in Cincinnati for all of your costumes, accessories, party supplies and decorations, since our friends at Theater House have closed their doors.

Cr
Review №83

Great selection

Ru
Review №84

Great staff and selection

Ma
Review №85

Love this place

Information
37 Photos
85 Comments
4.8 Rating
  • Address:400 W 3rd St, Covington, KY 41011, United States
  • Site:http://theatrehouse.com/
  • Phone:+1 859-431-2414
Categories
  • Costume store
  • Fabric store
  • Stage lighting equipment supplier
  • Theater supply store
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:1–6PM
  • Thursday:1–6PM
  • Friday:1–6PM
  • Saturday:1–6PM
  • Sunday:1–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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