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Victory Motors of Craig Inc
2705 W 1st St, Craig, CO 81625, United States
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Victory Motors of Craig Inc
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Bi
Review №1

Victory Motors staff, went above and beyond getting me a new car. Couldnt have asked for better customer service. They made the magic happen!

Ma
Review №2

Eric and Kody go above and beyond for their customers. I’m extremely happy with my experience of purchasing my new truck from these guys and look forward to working with them again in the future. If you’re looking for some sincere and genuine customer service, Victory Motors in Craig is the place to go.

Er
Review №3

Cant rave enough about the folks who work here, and the owners truly care about their customers. There are no pushers here, they listen to you and work within what YOU know you can handle with payments, not what they say you can handle! An amazing lifetime warranty program with most vehicles AND extras during the first year had me like woah. As a single female I appreciated the honesty across the board, from my trade in vehicle to the final little details and everything in between. Even if I leave the area, I will use Victory Motors of Craig again, they are worth the trip!

Bj
Review №4

I purchased a vehicle last week from the team at Victory Motors of Craig and it was certainly a pleasant experience. Josh King was the man of the sale and he was incredibly responsive with my interest and questions. The owner of Victory took the time to chat with me and the finance team was solid as well. Highly recommend!

Ba
Review №5

Great personal customer service, no pressure at all from Josh the salesman or Wyatt the sales manager. It was the most stress free auto buying experience of my life. Thank you Josh and Wyatt for putting me in a vehicle that meets my needs.

Ja
Review №6

Victory Motors of Craig made my first purchase of a Ram 3500 very enjoyable. As soon as I walked in the door Victorys team greeted me with enthusiasm. Right away they handed me the keys of a great vehicle to take for a spin. Once I made my decision to purchase the 2021 Ram 3500 Victorys team made the process very quick and simple. They got right to work finding the right financing and discounts to help save my wallet. They also made what seemed like a book of paperwork very straightforward and uncomplicated. After all the paperwork was taken care of, they showed me all the features my truck had to offer so that when I pulled out of the lot I was ready to hit the road with a big smile on my face.

Ji
Review №7

Allie is an amazing service manager! I normally use a jeep place in Golden, but when the jeep broke down in Craig I went to Victory. Allie completely understood my situation and worked as fast as possible to get things fixed in a safe manner.

Ma
Review №8

Wonderful experience! Everyone was so helpful and clearly informed us about all we needed to know. Very friendly staff! Couldn’t ask for a better deal!

Ch
Review №9

WOW !!! To the owners of Victory Motors, Thankyou for employing such quality people, we could not have asked for a more pleasant greeting than we had from service writers Ali Rowe and Brandon Bullock who were both respectful and knowledgeable ref our concerns about our 2017 Ram dually with only 30000 miles Ali arranged an inspection by service tech Aaron, parts were ordered and we were booked in for the repair as soon as they arrived . Service tech Aaron explained the problem to me and how long it would take to repair, Ali then arranged a car for me to use, 5hrs later I was on my way home (repair done) 1st class service by truly professional people (the shop floor is as clean as the showroom, and how nice it was of Aaron (service tech to take the time to talk to a customer) We would not hesitate to recommend this dealership !!!

Je
Review №10

Honestly there are not enough positive things I could say about everyone at Victory Motors! I just purchased my 3rd vehicle through them! I will never go elsewhere for my car needs! Eric and Wyatt are hands down the best and have made each experience with them better than the last!!!!

Gr
Review №11

The crew at Victory Motors is great! They do their utmost best to accommodate us. Be it a simple oil change or replace the whole motor they go above and deyond to make sure we are taken care of. Sandra and her crew in the service department are fantastic!

Ga
Review №12

We were in an out in know time very impressed thank you

Sa
Review №13

My service at Victory Motors has been great. Theyve been taking care of my truck for almost 3 years and my experience has been great. Thank you guys so much.

Ch
Review №14

Best service department I have ever experienced!

Si
Review №15

Ali at Victory Motors is freaking awesome!. No matter how hectic your day may feel from vehicle issues, she’ll make sure to reassure you no matter how big or small the job is! She’s the real MVP 🤟🏾

Sh
Review №16

Great team!! Enjoyed my buying experience with Kody, Eric and Wyatt. Love my new ride!! If you need a ew or used vehicle, Victory Motors is the only place to go in Northwest Colorado!!

Sh
Review №17

Very helpful. No Bull. Straightforward and clear on payments and waranties

Ka
Review №18

They are great bunch of guys always there to answer your questions or show you different things on your truck

Wi
Review №19

I’ve dealt with many car dealerships before but I was truly amazed at the first class attention given to me when I was purchasing a used vehicle from Victory Motors. I was in a bind to get home ASAP from a hunting trip but my older model truck was giving me multiple problems that were going to potentially take several days to remedy. Steve and Wyatt worked with me to give me a very fair trade in on my old vehicle along with a very nice price on a “new” used truck. I appreciated their timeliness and genuine empathy for my situation.

Ca
Review №20

Excellent speedy service. Thanks Kody May

Ch
Review №21

We drove from Denver to Craig CO to pick up my new Jeep. This dealer had it inside all clean and ready to go. I hate dealerships because of all the games. This dealership played NO games they did what they said and very SUPER nice.

Ka
Review №22

Great staff, service and transparency. Would give 6 stars if it were possible.

Ha
Review №23

We had a great experience here. The staff and the owner are extremely welcoming and understanding. My boyfriend and I were in a pinch to buy a car and they did everything they could to help us find something affordable. This place really cared about our needs and not about just making a sale. I feel like it is rare to find a dealership that you can trust. Therefore, I highly recommend going to Victory Motors.

Ji
Review №24

Very good service.

Ka
Review №25

Wyatt oberwitte did a great job at going above and beyond to get us a great interest rate on our new truck....Luis Cendejas was also very great at helping us get what we wanted done...has gone above and beyond to make sure we are happy....so thank you all...

Di
Review №26

Every person went above and beyond the call of duty for a Dealership.It was so very refreshing. Thank you to all the service staff.

Mo
Review №27

Best place to go for a new vehicle! They took great care of me both times I have gone in for a vehicle! Josh and Eric are great at helping find the perfect vehicle!

St
Review №28

The sales personnel were extremely pleasant and worked with me on pricing. Everything was explained and gone through thoroughly.

Ar
Review №29

I was extremely pleased with the service at Victory Motors. I had an appointment for a Friday and decided to drop the vehicle off late Thursday. On the way, there, my Jeep’s fuel pump finally gave out and left me stranded with the temperature dropping into the low 20’s. I called Victory and the service manager helped me get a tow truck, but he wouldn’t get me there until after hours. So, they took care of setting up a rental without ever meeting me, and it was waiting for me when I finally got there. The next day, the let me know the estimate, which was more than fair, and a few days later I was able to retrieve my repaired vehicle. They turned what could have been a very bad situation into a Victory. Thanks.

Gr
Review №30

I will never return to this dealership. Where does my wife work? You dont know, what do you know about any of your neighbors or fellow Americans. My wife works at a nursing home and has seen more death in the past 6 months that she can handle. Not one employee had a mask on. In Colorado Masks are required, not only that but they have numerous signs at this dealership which state masks are required. The lack of consideration for others is sickening. This dealership should lose its license and should have all cooperate ties cut.

JD
Review №31

Can’t even begin to say how amazing my experience was here such amazing friendly people and they did EVERYTHING in there power to give me great prices! Huge shoutout to luis!! Will definitely continue to shop here!

Mi
Review №32

I dropped a complicated mechanical issue on Victory and they came through amazingly. Due to Covid-19 the transmission valve body that failed was nowhere to be found in the US! Oh, did I mention I was 380 miles from home. Two weeks later Im back home and the truck, with my camper on, performed perfectly on the return trip crossing 5 high country mountain passes. Thanks again.

Jo
Review №33

Friendly and efficient employees- always feel welcome!

Ju
Review №34

I cannot express how much Brandon and the service team helped me this weekend. My family drove our living quarters horse trailer to Craig for my daughters high school rodeo competition. I unhooked the trailer and drove into town for supplies. My 2016 Cummins went into limp mode. It’s 5:20pm on Friday when I get it to Victory. Brandon and his one service tech saved the day, and replaced a solenoid pack in the transmission and got our truck back on the road. Thank you guys sooooo much!!!!!! I start a new job on Monday and would have been stuck in Craig, 4 hours from my home in Frederick, CO. Thank you thank you thank you!!!!

Ju
Review №35

My wife and I honestly couldnt be more happy with our decision to purchase our vehicle through Victory motors! We have never experienced this kind of over the top customer service! Eric Garay was our salesman and he went above and beyond to find us the EXACT vehicle with every feature we asked for and the price we wanted. We are so thankful for his hard work and fantastic attitude!

Lu
Review №36

By far the finest dealership in the land. If you wish to be treated like a King. Buy your truck from Victory Motors.

Ma
Review №37

Had a recall done on truck, still having problems since recall been done.

Sa
Review №38

Love these guys! Have always been very fair with us and treated us well - both on the service and sales side. Great selection, reasonable prices and good service. Plus, they are huge supporters of Craig, our kids and businesses in town. They are always involved and giving back to our community. Nice job Victory Motors!

Ch
Review №39

All of the staff were exceptional through my car buying process, especially Wyatt!

De
Review №40

Thank you to Sandra, for helping us with our car. She went above and beyond to make sure we were taken care of. We were given bad information saying that victory motors couldnt help us that we had to go some where else.She set that person straight, will absolutely go back with our vehicle, and will look to them for a new purchase of a truck.Again thank you to Sandra Service managerDenise Molina

Am
Review №41

Will NEVER do business here again. They are a bunch of liars.

Je
Review №42

Had a great experience at Victory Motors in Craig, CO. They valued my trade in at what I was hoping for. The process went smooth, I felt no pressure. Luis and Wyatt were very helpful, friendly and genuine. Love my Dodge Ram 2500 Power Wagon.Thanks guys,Jeff

Ju
Review №43

Victory Motors has been my place to go to since Ive moved to Craig. All of the people there are knowledgeable. My service received there has been excellent.Judy Moore

Pa
Review №44

Great dealership, internet part prices are the best. Couldnt get several front range dealers to match it so they got my $5k part order. Nice drive through the mountains to pick it up.

wa
Review №45

I had a check engine light come on. I immediately took it to Victory Motors service department. They got to my truck in a very short time, diagnosed the problem and I was out the door. I waited in Victory Motors very comfortable waiting area, it was a pleasant experience.

Wi
Review №46

Went in for my diesel oil and fuel filter change.. good deal and they were awesome in getting me in and service completed in record time so that I would not be late for work...Thanks!!!

Ja
Review №47

Prompt Appointment And Good Communication During Warranty Repair

Tr
Review №48

We just purchased 2 vehicles at Victory Motors of Craig CO. I would just like to say that it was a good experience. Everyone was great to work with, knowledgeable in there products, and willing to work with you. The sales staff was upfront and clear. The financial staff and Management was a great team and good to work with. Oh and of course I love the new trucks 😉 great rides for a good price! Thanks Victory Motors and staff I appreciate your help!

Ma
Review №49

I love this place. Eric and Wyatt helped me out so much getting my first car. I recommend this place 100%

JO
Review №50

As always, very professional, make you feel part of the family. Best place to purchase a vehicle.q1a

Ch
Review №51

The folks at Victory Motors were helpful and knowledgeable. I would recommend them!

Lo
Review №52

As usual...excellent service. Thank you!!

La
Review №53

Every time I visit Victory the staff is very friendly and helpful. I have been taking my vehicle there for 10 years now.

ma
Review №54

Our recent 4 hr service, booked a week in advance turned into a 4 day nightmare and cost $793.oo. Will be looking for a better deal next time.

Mi
Review №55

Friendly service, nice waiting area. Service done in timely manner.

Jo
Review №56

Had great service at Victory Motors! They were very helpful servicing my Dodge Ram 2500

Ma
Review №57

Great service as always!

Ka
Review №58

The service team at Victory Motors in Craig is absolutely phenomenal!!! When I purchased my 2014 RAM EcoDiesel out of state, I looked for almost a year for a decent dealership in Colorado to service my new truck. After many mediocre experiences, I decided to try Victory Motors in Craig. Over the past few years they have been consistently wonderful to work with on all levels; transparency of work needed, timeliness, professionalism, depth of mechanical expertise, kindness and friendliness, and of course price-wise I can count on them to always, always be fair. By far, the very best dealership Ive EVER found anywhere. I thank my lucky stars that we have these guys nearby to take care of us!!!!! So grateful for your team Carl. :)

De
Review №59

One thing I dont like is to be lied to. These guys are not honest, and completely low balled me on my trade-in. I just saw my trade-in advertised, and they are asking 6X more than what they gave me. They lied straight to my face on the value of my car.

Je
Review №60

I have no complaints about this place! They have amazing employees who care about their customers! They worked really hard to get me into a car that is reliable and the best deal! I needed an oil change shortly after my purchase and they ensured that it was done free of charge with out any headache! Lynn in sales, Jeremy in finance, and Sandra in service really stood out as far as knowledge and amazing customer service! I will definitely recommend these guys to anyone I know! Thanks guys for all your help!

Na
Review №61

I work for victory motors in the service department. Everyone is friendly and really helpful so come on down and visit us.

Pa
Review №62

In late July we stopped by because our Ram Promaster had a check engine light on. We had also had a rock chip that developed the night before. They fixed the rock chip in no time and reassured us that the check engine light was something that could wait to be repaired when we got back home. They were friendly and honest. I would definitely recommend this dealership.

Je
Review №63

Told on the phone price was flexible. Drove 2 hours to be insulted on my trades and given the sticker price. Also truck was super dirty and check engine light was on- buyer beware!

Ty
Review №64

I have done business with Sean Murphy a few times and let me tell you, dont go to anyone else. If you want someone to show you what professionalism looks like hes your man. He has always delivered on his promises. 10/10 will come back.

Da
Review №65

Too expensive

De
Review №66

Since it was asked, I was beyond frustrated with the service department. My wheel seal was leaking. I had a scheduled appointment, I got a call asking if it could be moved.. I informed them that I had to drive to Salt Lake City in the 2 days. Advisor said he would fit me in to the schedule, promised it would be done the next day at noon. Took my jeep in I got a call that they couldnt get the work done until noon the day after, the day I had to go to Salt Lake. Begrudgingly I accepted, arrived right at noon and my jeep still wasnt done. I walked out angrily, with the service manager on my tail tormenting me, we argued, he told me to start going to steamboat. I waited outside for my jeep took the keys from the tech (friendly guy) and left. Steamboat Motors takes good care of me now. I reported the dealer to chrysler corporate since I didnt get a survey that would affect the dealers CSI. After all my years of experience in the automotive industry and my past experience as a Chrysler technician Ive never seen a dealership treat someone this way. I dont think this can be made right, so long as the service staff up front remains, Im not using your dealership.

Am
Review №67

I know exactly where Im going when Im ready to buy. Sean has REALLY dedicated time answering all of my questions without pushing a sale on me. Buying my next vehicle is important to me and they get that! I look forward to doing business with them.

Da
Review №68

I wasnt ready to trade trucks but Tony made the deal to good to pass up.

Dj
Review №69

Busy service knowledgeable certified staff

Er
Review №70

Kenny was awesome and knowledgeable about this product.he took real good care to listen to me as I have a speech issue this is to his credit we were able to get into a new jeep grand Cherokee for a good price and my trade in was not worth anything he explained why and that seemed fair. I will be telling everybody to go to victory motors is the place to buy a new truck or car thank you eric nehring

Tr
Review №71

Very friendly and through with my service experience!!

Sh
Review №72

Fast Friendly Fair!

Se
Review №73

Tony Maneotis was a great to work with. I would highly recommend Tony and his team to purchase from. Victory motors has a customer for life.

Br
Review №74

Being an out of state hunter, I had a check engine alarm. Service department got me right in and explained the problem. Top notch guys to deal with. Thanks for getting me back on the road. B Nilssen.

Me
Review №75

Our experience with Victory Motors was the worst we have ever had with a dealership. We took our truck to them after a friend recommended them to us. They had our truck for 5 months. When we got our truck back, we were appalled at the work. There were parts that they didnt even touch, claiming they didnt know how. They broke a major part and didnt tell us. There isnt enough space to describe all the issues with it. We had to take our truck to another dealership to be repaired which cost us more time and more money. Our experience was VERY stressful, VERY discouraging, and VERY costly. Our expectations are simple, do the job and do it right.

Ke
Review №76

The BEST dealership experience to date. I was having car troubles with my Chevy and was stranded in Craig. Jair and the staff went above and beyond, staying late, to make sure that I could get into a different car and on the road home and safe. I even got a phone call to see if I made it home and how the car was doing. Salesmen weren’t pushy at all and let me drive 5 different vehicles until I made up my mind. Would reccomend these guys to everyone! 10/10 experience!

ro
Review №77

Well Ill give them 5 star for being really nice and friendly for sure.But I can say is Ive had my car in the service department a grib of times to have oil change to a transmission fixed they did great. I HAD MY CAR IN CAUSE THE AIR CONDITIONER WAS BARLEY BLOWING IVE TOOK IT THERE TWICE PAID 100 BUCKS FOR DEDUCTIBLE AND IT BLOW A LITTLE HARD AND GO BACK AT ONE TIME THE SAID CABIN AIR FLITER DIRTY WELL CHANGE THAT WITH THE OIL I SAID OK AND YET AGAIN NOTHING. AFTER DEAL WITH THIS ISSUES AENTS LAST SUMMER I HAD A Friend who is said look at the canin fliter and changed it out and guess what my air blows like it should a 15 dollar fix after 200 so I think they charged me and never changed it so ya

Ta
Review №78

Victory Motors gave us a great deal on our pick up. When they service your vehicles they give you a check list of things they checked so you not only get an oil change but they make sure to look at orher mantenance items as well. Great job. I will always come here.

Je
Review №79

I was passing through Colorado when my truck broke down. I was in a rush to get back on the road. I went to Victory Motors and met Sean. He had me in a new Ram in no time. He worked with me to get the money right and made sure he got the truck through detail so I could get back on the road. I dont live in Colorado anymore but I will likely make the trip to buy from Sean again. Thanks again!

aa
Review №80

Quick easy and cost effective service.

Cr
Review №81

Excellent service and extremely helpful staff

Ra
Review №82

Great service I received when I had my car repaired, I would recommend them to anyone who needs service on their car or truck.

An
Review №83

The service department has always treated me and my trucks like their own. Just a really good crew that will help keep your vehicle on the road and your warranties in good standing.

Ma
Review №84

Polite, professional, and prompt service.

We
Review №85

I purchased my family van and I am not sure how to get it to you tomorrow

Ro
Review №86

They did a good job

Sa
Review №87

The service guys there are the best Ive ever dealt with!

Bo
Review №88

Always friendly and helpful

Ma
Review №89

Nice new showroom, friendly salespeople, and a good selection of new and used vehicles.

mo
Review №90

Fast service for my truck.

Al
Review №91

BEWARE BROKEN PROMISES AND HORRID SERVICE Everything was fine until I actually got the car. I was guaranteed 2 things: 1) the corrosion on the battery would be cleaned off and 2) the car would be detailed. Both of which I asked about multiple times. They dumped some water on the corrosion to wipe it off (still see all of it around the battery leads) and the drivers side door handle was still sticky with spilled soda pop while the passenger side was full of mustard. Mud, crud and spots everywhere. They didnt even run it through a car wash. Would never go back again. When I called, the sales person was never available and never called me back. They got their money and dont care.

Ed
Review №92

Pleasant and friendly, I will continue going back.

Va
Review №93

Fast friendly service!!

J
Review №94

Nice remodel. Service dept seems to have it together.

ba
Review №95

Excellent service

Ji
Review №96

Great place and great people!

Ru
Review №97

Friendly staff that went the extra mile for me. I love my new truck!

Pa
Review №98

Great service and beautiful facility.

Fr
Review №99

Top notch service. Professional staff

Je
Review №100

Bought my 1st new car with friendly help

Information
64 Photos
100 Comments
4.5 Rating
  • Address:2705 W 1st St, Craig, CO 81625, United States
  • Site:https://victorymotorsofcraig.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 970-824-4422
Categories
  • Auto parts store
  • Jeep dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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