Excellent customer service by both techs working in the store. Very satisfied! would recommend!
Travis provides The Best customer service. He is polite, knowledgeable, and attentive. In previous occasions, Ive witnessed that when hes helping a customer and someone else comes in, hell acknowledge the newcomer so they feel welcome and acknowledged, then return to assisting the previous customer. He knows how to balance multiple customers, without making anyone feel neglected. Travis could give lessons in excellent customer service, which he has provided every time Ive visited the Craig, CO Verizon store.
Brianna was knowledgeable, patient and kind. She answered all of my questions and ensured that all the data transferred from my old phone to my new phone. She expertly installed a screen protector on my new phone. It’s rare to have this kind of service today. I am so glad I found your store!
They did an awesome job setting up our phones.
Brehanna was terrific. She was helpful, informative, and quick!
Very pleasant experience. Brehanna was extremely helpful and knowledgeable. I’ve always had good experiences in this store!
Had a screen saver put on excellent service at the store
I went into the store he was pleasant and immediately showed me my options - and I was back out of that store within five minutes. Completely having what I came in looking for! ThanksAlicia Townsend
Both employees were great! Very helpful and friendly.
Travis is great. He knows his stuff, he is extremely helpful and is the kind of employee that I would be proud to have working for me. Whoever hired him made a smart move.
Excellent customer service Travis was and always is very helpful
Great guy who helped me. We had a great time fixing my phone. Also bought a cool tablet too. His service was a 10
Travis does amazing job at his job and always going out of his way to help customers. He deserves 10/10 stars.
Wonderful experience! I was out of state visiting my boyfriend and his family and my phone internally broke out of nowhere. They patiently helped me by assessing the problem and letting me know of my options etc. I walked out with a new phone and a smile!
JerimieDid a great job working me through the process of buying a new phone and getting my old phone, data, applications,pictures and emails transfered to the new phone. He took extra time to make sure I was satisfied before leaving the store!!!
Great customer service!
Very friendly and fast service
Brehanna was awesome
Kristen you rock! Thank you so much for setting up my new phone. I dreaded having to switch after my old phone decided to take a digger but you had me up and running in a snap! Five ⭐️⭐️⭐️⭐️⭐️s Girlfriend! Love ya 💕💕Joan
Nice guy tried but had problems with setting up in another town I dont think he knew how to fix it . I had to go YouTube to find the answer
Kristen was extremely helpful! She helped me set up my new phone even when I couldnt remember my pass codes. She also took the time to answer all my questions. Thank you Kristen and the rest of the staff!
The girls in Craig, Kristen, Sierra and Ashley were great. They were very patient and helpful, I was stressed about getting a new phone and they made it very easy. I will go back.
I have always had a great experience at this location.Knowledgable, and kind customer service.My latest purchase was fast and well explained by a kind person.
I went to Ensignal in Craig to upgrade one of the phones on my business account, address some questions and look over my plan. Alissa, one of the associates, was such a wonderful help. She listened to my needs, got me dialed in to the best products for me and my business. She stayed late and made sure I was taken care of. I am sure she had a long day but you would have never known it. I ended up getting a few ASUS ZenPads as well. Awesome! Thank you Alissa for all your help. You are fantastic!
Ashley was able to answer all of my questions and was very knowledgeable about the new iPhone X and Verizon’s service plans! I highly recommend checking with them if you are looking for new phones or plans!
Verizon cell coverage in Craig Colorado is HORRIBLE. I work remote and need to make calls for work and use my phone as a hot spot. Nothing works. Do not let anyone tell you there’s good cell coverage here. The Verizon cell coverage in Craig, Denver, Brush and many other places in Colorado is the absolute worst.
Was very pleased with the customer service I received....was fast and friendly.
These girls don’t get the props they deserve! Not only do they take their time to get you the correct phone/product, but they make sure you understand everything as well!
Allisa is my angel. Good job. Thank you.
The girls are very helpful I do enjoy going into the Craig location.
My experience was amazing. Walked in 10 minutes before closing, and walked out with a new phone!!
Good service way too expensive tho
Very rude, had lots of questions about changing over to Verizon, they were not very happy that I had so many questions. Understaffed, lots of people waiting, do not apologize for the wait, wont even say hi when you come in.
The people at the Craig Verizon store is always rude to me and the dont take ownership the they mess up I had got a screen protector and in less the a week it had air bubbles then it fell off and she seemed not to care at it had come off and see was in the phone with someone when I was there I felt like I did not have the full respect of her that she could have given me she also makes me feel uncomfortable when I go in because she give me that look like u again and can u just leave already I am unhappy with the help I had.
Piss poor personality and no knowledge or very little
Very fast and friendly all my questions was answered and shown how to use.
Alissa was knowledgeable friendly and efficient a pleasure to work with
Every member of the staff was extremely helpful.
Ashley was awesome and very helpful as always !!!
They always take the time to help each person who walks through the door
They were a lot of help couldnt have ask for better.
Great service