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Cricket Wireless Authorized Retailer
1641 MD-3 N, Crofton, MD 21114, United States
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Cricket Wireless Authorized Retailer
Comments
Sa
Review №1

Sana Was very helpful she knows her job well. She worked a miracle. My phone was so messed up. I tryed for weeks with no results. Thanks

Xa
Review №2

Very Good service transferring me to my new phone. The young lady Liliana was very helpful and polite

Ma
Review №3

Always good customer servic.got a very good phone.and Sana helped me transfer everything.

Co
Review №4

Sana is a very helpful and very knowledgeable rep.she always helps me whenever I have any questions.i purchased two phones from this store. She helped me transfer all the data from old phone to new.

Ja
Review №5

Great customer service! They were able to resolve the issue with my phone.

Ad
Review №6

What a Great experience!Fast and efficient.

Ro
Review №7

Soumik was great. Educated me well on my phone .money well worth

Ja
Review №8

I had a great experience today. The sales guy offered me a great deal when I switched from metro. So far, Im loving the phone and the coverage. I loved their Chirtmas decoration!!

Ja
Review №9

My experience was great! The sales lady helped me out a lot. Got a great orice for a great phone!

Pa
Review №10

Ingrid was very helpful today. She helped me recover my pictures from my old iPhone. They also had a good deal on cases.

Ni
Review №11

Sana helped me out with transferring data when i purchased a new phone.good customer service

Br
Review №12

I got so much help today with my phone plan. Im savibg money and I have a new upgraded phone.

Ro
Review №13

I went to get service with my own phone. Natty help me with turning on my new service. Thank you! If you are thinking to stop by go in and youll have the best service.

JA
Review №14

Good service here they tooo their timr to help me

Je
Review №15

Great customer service from Nati and affordable prices. I upgraded all my lines for Christmas and she was happy to help me.

Ma
Review №16

All the cricket was close near me so I drove around to find a cricket that was open. And they dont close three doors before like other places do. Great service to by ingrid.

Em
Review №17

Fast and quick Sana was very helpful

Ad
Review №18

The sales rep was friendly and knowledgeable. She transferred my information from my old iPhone to the new one.

Ni
Review №19

I had a pretty good experience there, they were patient with me when I struggled to pick a phone and they have gave me good suggests suggest. The customer serivec was great .

Re
Review №20

I had a good experience I got my two younger phones for Christmas they had great deals.

Ja
Review №21

Always helpful and I have been coming to this location for all my cellphone needs for a very long time.the owner is a very good guy.

mo
Review №22

I prefer to come to this location even though i have one near my home in annapolis. because the customer service here is just great. i recommend everyone to come here.

Mi
Review №23

Liliana was very helpful!

Ja
Review №24

Went in today to do an upgrade & April helped me out so much. She even helped me sign up for autopay to avoid that extra fee. Thank you April!

Os
Review №25

My sister and I went there today we both upgraded our phones the prices were affordable, michelle the sale representative was very helpful.

Om
Review №26

I loved the service and April was very helpful!

ma
Review №27

This store has to be the best cell phone store I have ever been in. I had all my information transferred and they truly have everything you need.

Da
Review №28

There a cricket near me in Bowie but Ill take that drive around 35 mins just to get to that cricket because of of the customer serive and the cleaningness.

Er
Review №29

Daniel was very helpful in setting up my new cricket phone. The whole process was quick and stress free. He was able to answer all my questions about cricket and their service. The prices are much cheaper than other companies and the service is much more better than t mobile. Definitely will be coming back if i need any more help.

Ja
Review №30

Great customer service! They helped me to switch my 4 lines. Great devices & service. I highly recommend visiting this store.

Ke
Review №31

Ingrid is very good at what she does. went to this store because I had a bad experience at another cricket store. will be back soon.thank you

El
Review №32

Customer service is Great! The employees are very helpful and help me move all my information to my new phone. The price is Good and is very convenient specially around this time of year.

Ju
Review №33

Just left there the lady that was there knew everything about my phone. And could fix it. I will always go there. Highly recommend it.

Me
Review №34

I was looking for a new carrier because I was tired of boosts bad reception. I looked around and this was the best store. The sales rep was very knowledgeable and showed me phones based on what I required. They also offered me a free screen protector with my purchase. So far, I am loving the service!

Ra
Review №35

Great customer service and attention to detail. I walked in the store and Destiny was very helpful. She guided me through all the different phone selections and the most compatible phone plan to fit my budget. The most appealing aspect of Cricket is they are integrating AT&T network into their phone network, which is extremely efficient. I am also saving $40 from what I was paying before. I highly recommend Cricket especially if youre an AT&T customer.

Ya
Review №36

Went there to get my phone upgraded and was helped by Brooklyn shes amazing not only is she very knowledgeable about all the phones she also was able to get me a great deal! Will be returning and when I do she the girl to go to. Thanks to the great customer service

Pa
Review №37

I loved the customer service they had to offer. Raj helped me set up my phone. The place is clean and friendly. I really recommend this store.

No
Review №38

The employee are very friendly and very helpful.

Se
Review №39

Raj working over here.He is very nice and informative. If anyone wants to have a cell phone with good service, and a representative who knows what to do for you.

Le
Review №40

ExcilenEx service at this location. always have good servic.

Lo
Review №41

The man there is amazing. He knows answers to all my questions. He is very nice and informative. If anyone wants to have a cell phone with good service, and a representative who knows what to do for you. This place I would highly recommend.!!!!!

dw
Review №42

Awesome service, the guy there was super helpful. Answered all my questions. Definitely recommend to anyone looking for affordable prices and great customer service!

Jo
Review №43

Very helpful people. Thry had good deals on phone cases and accessories. I love the service!

Ro
Review №44

Came to this cricket few days ago was deciding if i wanted to swich from t mobile or not. The lady working over was so helpful she explained everything ver clearly that i decided to switch then n there. If anyone coming here to switch i recommend you ask for sana.

Pa
Review №45

This is one of the best carrier store I have visited. I had a great experience switching to Cricket. Raj was very knowledgeable and friendly.

Ja
Review №46

Very helpful gentleman.

Jo
Review №47

The young man helped me switch my data from my old phone. They had good deals on cases and screen protector too.

Ol
Review №48

Came to this store to ask few questions as I was in Monis. Ended up getting a new phone 😃

Cl
Review №49

They help me to set up my phone very patient

Te
Review №50

Very personable people here. They were able to assist me within 5 minutes of walking into the store and recommend a phone perfect for my budget. My daughter and I were very pleased with how prompt they were. We will be returning!

Le
Review №51

Raj was extremely polite, patient and very knowledgeable. He made sure I received the best deal without compromising quality.

Pa
Review №52

Awesome service as always!

Ma
Review №53

Had At&t service before but then I found out that cricket got the same network so I switched my line to Cricket at this store. The sales clerk was very helpful. The service is working great so far. Not to mention, i saved over $100 a month.

Va
Review №54

The reps are always so very courteous, knowledgeable & extremely helpful!! Absolutely reccomend!

Me
Review №55

Im glad they carry all phones and open on time. Employees are very helpful!

Da
Review №56

I visited the Cricket in Crofton today with a unique set of issues connected to my brothers lost/stolen cellphone. Due to his residence in a nursing facility, I was unsure of what to expect. As directed by Cricket customer service, I arrived with my brothers picture ID & a complicated story. But to my relief, the sales associate Carolina P. exceeded all of my expectations. She was understanding, patient, knowledgeable, and very interested in making sure I left the store a satisfied customer. She addressed each & every one of my concerns and walked me thru everything I needed to replace his phone, allow him to keep his old #, and set up his account in a way that made me responsible for the monthly auto payments as I requested. Carolina was an answer to prayer & I am so appreciative of her assistance. Thanks so much Carolina & Cricket in Crofton!

Mi
Review №57

Great staff! they helped me fix my phone when i downloaded virus app.

Ke
Review №58

They calmly explained all the deals that were available to me. Thank you for that!

Ca
Review №59

Raj was fantastic with his level of customer service! I bypass multiple Cricket stores just to visit the Crofton location because of the consistent service!

Em
Review №60

Had an awesome experience, employee named Neville was very helpful and made my switch from Verizon a breeze!

Dr
Review №61

Had excellent service every time at the Route 3 and 450 Cricket store. And it saves me soo much more than using Verizon. Cricket used to be slower but now it is as fast as any other network (aka ATT network).

Vi
Review №62

Soumik was very helpful.

Mi
Review №63

Great Service and now I have Great Coverage. the people working there helped me in getting a new phone for free. I strongly recommend to switch to cricket for better service.

St
Review №64

Very fast fixer for issues.

Mi
Review №65

I switched from metro and got a log style 5 for free. So much better service.

Al
Review №66

Was recommended a great device matching my lifestyle perfectly!

Er
Review №67

I came to this location to buy a new phone and I already had an account. They convinced me to get a different number because it would be cheaper so I did. I was already paid for the month of may on auto pay. They told me their credit machine wasnt working so I paid them cash for the new phone. The very next day my service was cut and was told I needed to make a payment. I went to another location and they told me it showed I paid $0 dollars the day before when I paid cash. I was stupid enough to not ask for a receipt. So they basically pocketed the money and now I double paid for the month of May and they arnt doing anything about it. Cricket seriously has dropped the ball. Would recommend never going to this location ever! They suck!

Ja
Review №68

Switched from T mobile. Now I have better service ever. Thanks to the employee here. He was helpful in transferring my data from old phone.Thanks

Lu
Review №69

Excellent service. Im happy with my new phone. Thank you

Ri
Review №70

They have deals on phones all the time.Got this Samsung galaxy 32GB for just $19.Cricket great service.Thanks for the rep helping me.

Mi
Review №71

Rah was a great help with my iPhone 7and my previous visit with my wireless earbuds and always pleasant and helpful friendly

Ti
Review №72

I highly recommend this location, particularly because Rajeesh was very professional and knowledgeable of all products and plans. I’m a happy cricket phone owner.

Ji
Review №73

Switched from Boost mobile. Now having better service. No drop calls.The gentleman Vinad helped me transferring all my data to new phoneThanks

Mo
Review №74

Vinod was really cool and helped me switch from Verizon. Transferred everything for me. same service half the cost. love it.

Ja
Review №75

The service is great for a great price. I will recommend it to everyone.

co
Review №76

Very pleased with all the help I was given great customer service.

Ma
Review №77

Great Service I switch from Metro PCs now I have Great Coverage. This sweet gentleman Vinod help me so much I do appreciate all the help he has provided me.

Ja
Review №78

I had a great experience today at this store. Raj helped me and my wife greatly with setting up our services with Cricket Wireless.

La
Review №79

Got a really good deal on my new samsung.they gave me discount when I switched from metro. So much better service

ra
Review №80

Dude got me a iphone on good deal. Love it! great service!

Da
Review №81

Was looking to switch out of T-Mobile, and saw this Cricket store as I was driving by. I decided to stop by and learned that they share the same network as AT&T. The sales representative explained all the plans, and I ended up getting the $40 plan with an LG Stilo at a bargain price. The sales representative was knowledgeable, and helped me get credit for switching over.

An
Review №82

Great people, they always help me out patiently

An
Review №83

My experienc with cricket today was above and byond. One on one customer service was great.

Ca
Review №84

Caroline was great. Love the new phone.

Jo
Review №85

I was looking to switch out of sprint. I could not take their terrible network and pricing. I was browsing through few stores and saw this new store. I never heard of cricket but wanted to check it out. I found out Cricket was purchased by att so same network! That pretty much sold me! The young representative at the store was so nice and really explained me everything. I switched and got $100 bill credit and a lg stylo for $50. Could not find anything better. And the service is great so far!

Ma
Review №86

Really nice guy ! He help me so..much transferring my number over from T-Mobile :)

Cl
Review №87

Good customer service. Vinod was very helpful in retrieving all my data from old phone.Thanks

Ab
Review №88

Very friendly and professional customer service. It was fun having such a good performance from a dedicated sales team.

Mi
Review №89

Destiny was really helpful and got me a good deal on a new phone. Love it so far.

un
Review №90

Switched from sprint. Great service . so much better. Soumik was very helpful.

Ro
Review №91

The indian dude was able to fix my phone. It wont tuen on. Very fast and helpful . i will always tell my friends to come here.

Se
Review №92

I worked close by and saw the free phone sign outside. I had At&T, and I found out that they use the At&T network too. I switched, and now I pay $55 a month for unlimited data, which is much better than what I used to pay, which was $80 a month for 4 Gb of data. I couldnt be happier.

Do
Review №93

The dude was fast and very nice. He actually transferred everything without taking 2 hours like some place.

Da
Review №94

I came to the store to get a new phone and the gentleman here was very helpful in person to my phone and helping me with a lot of the stuff that I dont know about the phone and I really appreciated that it was a big help to me

Wi
Review №95

Got the new phone LG Stylo3. Vinod was really helpfull and he transferred all my data from old phone to new one. Good service ever.Thanks

sa
Review №96

The gentleman there was super helpful, really good deals!

Do
Review №97

Very helpful! Vinod and desyiny helped me fix my facrbook on new phone.

Za
Review №98

They had good customer service. Love the service. Switched from boost mobile.

Ge
Review №99

Natty was sweet and helpful.

Gl
Review №100

Switched from sprint. So much better service! Destiny was very helpful with the process.

Information
7 Photos
100 Comments
4.9 Rating
  • Address:1641 MD-3 N, Crofton, MD 21114, United States
  • Site:https://cricketwireless.com/stores/ll/US/MD/Crofton/1641-Rt_-3-N
  • Phone:+1 410-451-3500
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • VerizonCrofton, MD 21054, United States