They were very timely. I had used them for 2 different services… Fixed the furnace blower motor and control board…A/C has been working great every since then.
From the sales guy to installation everything was seamless. They offered 60 months 0 interest same as cash financing, was able to install 4 days later! Which was awesome with it being 90 degrees with no A/C they replaced my AC/Heat Pump and air handler. Took only a day, crew wore shoe covers, masked up, cleaned up after finishing. Highly recommend them.
Called Grove because our AC stopped working on a 95 degree day. They were out within 2 hours. The employee was so kind and progressional and kept me informed. He replaced the broken part and stuck around to ensure that it began to work properly. Added bonus - he didn’t mind all the attention our pup was giving him. Grove will be our go to moving forward! Highly recommend.
Grove did a fabulous job replacing our entire AC unit/furnace. Everyone was so sweet and professional from the guy who did the initial assessment to the techs who came out to do the installation! I couldn’t be more happy with every single interaction I had with their employees, everything was explained so clearly and there was little to no wait between diagnoses and fix. Love these guys!
We had Grove install our system last summer, and the install was quick and clean! Today was the first of two complimentary check ups. Drew was on time, explained everything he was doing and was possibly the nicest technician we have EVER had do a job for us in nearly 10 years we’ve owned a home. If anybody asks us whether or not they should go with Grove, we would say ABSOLUTELY!
This company is fantastic! Switched to this company based on reviews and their service is beyond compare. Placed a call Saturday morning, and Derek (sp) arrived Saturday afternoon. Between that time, he called several times to give updates on when he would arrive. He is the BEST! I hope we are fortunate enough to have Derek respond to all our needs in the future!
Quick response, fair pricing, quality work. Asked for a call back about unit specifics and functions never received it. so only a 4 star rating. for no follow up.
I called Grove Heating and Cooling because my drain line was clogged. The technician was able to come out within the hour. It was over 90* outside and my house was so hot but this company saved the day. The pricing was good and the technician was professional. Will definitely use them again for sure.
We have used other local places for years and have seen their quality consistently go down, whether they show up at all/ late for appointments or techs who don’t even actually look at the HVAC to diagnose the issue.Once Grove came out, they were able to diagnosis the issue by looking at the AC unit vs just telling us it was working and moving on. The tech took his time to explain the issue and fix the problem.Our home is now cooler throughout and the repair will certainly save us money on the electric bill!
Last year I bought a contract with Grove. I had used them a couple times for emergencies & decided to get a contract for my HVAC unit. They set up 2 cleanings for the year & all went well.I didnt know I would soon find out how beneficial it was. I had my 1st company in since Covid & a house remodel. They came in from Oregon to visit. It was a very hot week last week & the house kept getting warmer. In hours they were so hot & miserable. They werent used to our heat & humidity. I realized the air conditioning wasnt working when I was miserable too. I had had no problems before.I had to get it fixed & fast. I called Grove & with my plan I had a discount on labor & they came out for free. They also came within hours that same day.I was so grateful that they were so fast. That is not guaranteed but they always have come as quickly as possible.They are friendly, kind, knowledgeable & professional. In no time they found out what the problem was, had the part & fixed it & got us cooled down . It made the rest of the trip very comfortable for all of us when it was so hot out. I am so grateful. Grove is a great company.
Had a great experience with Grove this morning. One of our homes two air conditioners had stopped cooling. Groves technician examined the equipment and quickly diagnosed the problem as a failed capacitor and low coolant. In about an hour or less, our two-zone HVAC system was inspected, repaired, and back to work. Groves technician was knowledgeable, efficient and polite, and answered all of my questions. I recommend Grove wholeheartedly.
Grove charged my system and when a leak was found, identified the link and repaired it in one business day. This was also during the heat wave. My family only had to suffer with no AC for one day during peak season. Grove did a great job.
Grove is the most amazing hvac company out there. The honesty and professionalism is second to none! If you made a mistake and used a different company, no worries Grove will give you a 2nd opinion and they never sell you something you dont need!. I highly recommend these folks as experts in heating, air Conditioning and hot water. 5 out of 5 stars every time!
Prompt service the day I first called. My regular company said they could get someone out to our home in a week. A week, in humid June with the temperature in the 90s! Thank you Derrick and Grove HVAC!
I have an old furnace, but Grove was able to get it up and running again in no time, unlike another service company I’d previously hired and couldn’t figure it out. Grove’s technician was knowledgeable and nice to work with, and the cost met my expectations. I recommend them to anyone who needs work on their heating system, and they will definitely be my first call in the future!
The two techs did a great job installing a new upgraded mini split. They answered all of my questions and took care to minimize any debris.
We needed after-hours service and were very pleased with quick communication and help.
He was very courteous and explained what he was doing to make my air conditioner run better.
J.P. was the best! He knew what he was doing, he explained everything and even offered suggestions to keep my electric bills down. He was so courteous, professional and accommodating. I couldn’t have asked for better service. Very pleased!
We have been using this company since 2007. They replaced our old Heat Pump with a new Trane heat pump and have been performing semi annual maintenance and repairs to the system. Most recently they replaced the fan ion the inside unit and replaced the fuses for the outside unit caused by a power outage. Always professional, on time, and reasonably priced. Highly recommend Grove HVAC.
The service, from start to finish, was top notch. I called Friday afternoon to see about scheduling someone to come in and put in our smart thermostat, I think I asked them for a quote to put in A smart thermostat and didn’t make sure they knew we had our own, anyway the appointment for an estimate was today but because of my miscommunication after we hung up the phone I get a callback fairly quickly to confirm if we had one or needed them to install one of their thermostat’s. I’m so sorry to say that I have completely forgotten the lady who answered my first call and then called back, but she was exceptional, once we got it straightened out our appointment was then set up for today with a four hour window and the technician, Drew, called 30 minutes into our window and said he was on his way. He showed up at the the time he said and was very professional from the minute he got here. He also took the time making sure everything worked and that my husband and I were comfortable with the thermostat before he left. Also the price they quoted was the price charged. We will definitely be using Grove Heating & Cooling again! Thank You for such great service.
Grove Heating & Cooling far exceeded our expectations. Very responsive to our HVAC needs when our HVAC system failed. Customer service was excellent, staff was very friendly, knowledgeable and provided outstanding results. Highly recommend to anyone in need of HVAC services.
Derrick arrived at the time agreed on, masked, and patiently answered my questions as he worked on the air handler, He informed me and showed me the bad capacitor on the heat pump outside, and as it was overheated could not finish that day, Agreed to return soon to finish. He did, on time. I will use Grove again when I need to.
Our experience was phenomenal from start to finish. I called this morning and they were able to get us in this afternoon. Arrow was our technician and he really took the time to explain everything. He had everything back up and working within a few hours. Pricing was reasonable too. Our house is warm again! I could not be more impressed with this company! Thank you!!!!
Everyone, from the office staff to the technicians were wonderful. I was able to get a quick and reasonable estimate for the work needed to repair my HVAC system. The techs that arrived to do the work were on time, friendly, professional, and left the job site spotless. I will definitely use Grove for all my future HVAC needs!
Great company! They installed my HVAC a couple of years ago and come once a year to check and service it. They are knowledgeable, professional and very nice folks to work with.
Responsive, quick diagnosis and repair. Reasonably priced - they’re the best!
We have a bi-annual maintenance contract with Grove so when it came time to replace our HVAC, they were one of the companies we got a quote from. Their quote was good and, combined with our previous positive experience with them, we had them do the replacement. They did such a great job for such a great price, our next door neighbor had them replace his furnace two weeks later.
GROVE is the best for HVAC. professional, prompt, And reasonable. This is a good TRAN to ride.
Awesome experience all around. Garrett took care of the estimate quickly, professionally, and he was super-organized. He also answered all of my questions while I gathered other estimates. Once I made the decision he had me scheduled within 10 days, but most importantly, within the month so I could maximize my rebate.The installers, Andrew and Paul were great. They respected my home and my time (I work from home). When they were finished they went over my new system with me and answered all of my questions.I would definitely hire them again.
Highly experienced technician, great professional services, would recommend.
They are the best. Extremely fast in responding to emergencies. Great annual service program. I highly recommend them
Grove has been servicing my commercial HVAC system for about 6 years and they always respond in a timely manner, providing professional service. During a recent repair, I appreciated Jason explaining exactly what the problem was and what needed to be replaced. Thank you for being a reliable local company.
Good Company. Personable and professional people in the office and in the field.Benn using them for several years and recommend them highly
Since moving to Annapolis in 2018, we have found Grove HVAC to be the most reliable, friendly, and responsible vendor. They listen to your issue, and they clearly answer you question. There are no surprises or hassles from miscommunication issues.
These guys are top notch. I purchased my HVAC systems from another company years ago and was getting the maintenance done through them. However, their service folks were more interested in trying to sell me additional add-ons (e.g., whole house humidifier system) than answering basic questions I had about the existing system. It is for that reason that I switched to Grove. They are a no-nonsense reliable company that do a careful and thorough job when it comes to HVAC maintenance. I have an annual contract with them and plan to keep it for as long as they continue to do good work!
They were very professional, answered all of my questions, and advised me which filters I should be using. Their prices are also very reasonable, and I love that I earn credits with them the longer I have the maintenance plan. I dont think any other HVAC company does that.
Well never use another company so long as we are in this area! Last Sunday we had an issue with our compressor, I woke up to the thermostat reading 82 degrees whilst set in 70. I called Grove and they were amazing-everything from customer service, punctuality, and the price were spot on. I waited 30 minutes from the time I called to have someone at my door. He was upfront about pricing and FAST!! We could feel the A/C kick in before be left our home. Super impressed. Didnt try to sell us anything, which made it even better! Will use Grove again and again and I highly recommend you give them a shot!
There is absolutely no reason not to give Grove 5 stars. They have never disappointed me or let me down. The technicians are always extra courteous, friendly, and skilled. All my questions are carefully and thoroughly answered. I highly recommend this company. Thank you.
I searched high and low for a reputable HVAC company before finding Grove. Their appointment scheduling system was straight forward, the prices are reasonable, the technicians are honest (and timely) and the work was done quickly. I will continue to use and recommend them!
Outstanding group of professionals. A competitor quoted me $12,000 to replace my unit. Called Grove and the technician came out and made a minor repair. That was two years ago and the unit works just fine. Based on this, I now use Grove to service my two homes. They are honest, respectful, and reasonably priced. Highly recommend them.
Excellent work done exactly as explained and for the quoted price. Great installation and done very clean job and follow up to ensure everything was done. Very happy and would not hesitate to use the again!
After moving into our new home during the winter months four years ago, our geothermal unit stopped working. From the previous owners records, we called the company that put the unit in (the unit was only eight years old), they came and inspected the unit, they said the unit needed replacing and they wanted almost $20,000 to replace it. It would take them two weeks to finish and wanted to charge us $800 for heaters to heat a couple of rooms. We heard about Grove through a friend, they came out, gave us heaters, at no cost, and replaced the unit. It took Grove less than half the time as the other company would have taken and weve been with them ever since. The service people we have dealt with have all been friendly, very professional, and knowledgable. I recommend Grove Heating & Cooling for anyone needing those services.
The technician that came to assist us, lets call him J - was on time, courteous, well prepared and pleasant. After I explained the issue to him he proceeded to methodically check the system for faults, all the time explaining what he was doing and why. He was very thorough, and in 15 minutes was able to identify and diagnose what technicians from three prior companies could not. I believe the problem has now been fixed, and our AC appears to be in fine working order. Over the years I have dealt with more than 10 HVAC companies in the MD area for both personal and investment property, and can unequivocally say that this has been my most positive experience to date. I will gladly go back to them in future should the need arise, and will be recommending them to friends and family.
Grove HVAC was prompt, courteous and reasonably priced. They installed 2 Mitsubishi splits with A/C and heating in my upstairs.Clean up and explained operation of units. I would definitely use them again and highly recommend.
Good technician, on time and did a thorough job.
The Groves truly made my HVAC experience one of the best large purchases Ive ever made. They were honest and not pushy at all. They provided me with several financing options and explained them very well. They texted me prior to let me know that Austin and his two helpers would be arriving in the next 30min-1hour. I was appreciative so I could arrange for my dog to not bark. When Austin arrived (on time) he was covered with all of the proper PPE and extremely nice. He graciously walked me through what they were going to do and then left me alone. The next time I saw them they were leaving just before dark. The job looks very professional and my family is now very comfortable. I would recommend them to everyone I come in contact with. They even checked back in with me a few days later to be sure everything was working. I couldnt be happier. Thank you from the bottom of my heart. Groves you all are the best and Austin was a pleasure. If 10 Stars was an option, they would get it from me.
We were very happy with Grove Heating & Cooling. They installed a new system for us and it is working very well. They were professional and personable. They explained all our options very well and gave us good advice regarding the best one for our needs. They have also been providing maintenance for our other systems for 4 or 5 years and we have always been happy with their service. They are quick to respond to emergencies and have been very safe with any COVID visits.
I love being cut off on RT 10 by your truck, number 51. Then get brake checked. Beautiful times. ❤️
As usual super service! Super nice! Super price!
My hot water heater stopped working and was leaking onto the floor, I called Grove and they had someone out at my home the following morning early and on time. They did an amazing job, the new unit is so much better than my old one and far exceeded anything I was expecting to get on such short notice, especially during the COVID crisis. The crew was so professional, did everything great, I want to let everyone know what a super company Grove HVAC is and to give them your business, I can’t thank them enough!
Very professional service, from bid to completion. They replaced two older heat pump systems, in just two days (June 3,4). Techs wore overshoes and masks, and laid floor protection. Cleanup was excellent.Both new Trane systems performed well on the hottest of days, keeping the house very comfortable. Systems were much more efficient as reflected in a substantially lower power bill.
Always professional, and always an answer with a solution. Best value for heating and cooling services for commercial properties! 5 STAR RECOMMEND!
Grove Heating and Air Cooling is an excellent company that stands behind their work. Their staff is always friendly and conscientious in responding to customer needs. Their technicians and installers are great problem solvers and their work is very neat and clean. I have always had good experiences with Grove and would highly recommend them.
Highly recommend Grove for your HVAC needs! From sales to service, Grove has come through. Friendly and professional staff are excellent communicators. We bought a replacement A/C unit and blower/furnace which made a huge difference to our comfort. Excellent service!
Grove is definitely our go Hvac and AC, service company. Staff is friendly professional and excellent at providing quality care
Grove HVAC is a wonderful local, family owned business and my go to for all my property management, real estate and personal HVAC business! It is so nice to know that they will provide a fair assessment at fair prices! They consecutively win community awards and I would not think to use anyone else!
We needed to replace our aging heat pump system. Representatives from three companies gave us proposals for three different manufacturers system. Although all three were professional and competent, Brian Kelly from Grove stood out. I had done considerable research before getting proposals and had advice from HVAC experts on the questions to ask potential installers. Brian answered all questions honestly, and displayed a thorough knowledge of the equipment. He didnt try to up-sell me, and didnt trash his competitors. The installers were prompt, professional, and kept me informed from beginning to end. I am impressed with Grove Heating and Cooling, and would recommend them without hesitation.
Grove came out and performed maintenance on my unit. I had them re-angle the condensate line. For some reason, the technician pulled out the brand new filter and crumpled it up. I had no problem getting the filter in our out, so I wonder why they did that. It was brand new and now I have to go out and buy another one.
Live in new home in Two Rivers. Odenton, md. Already in first 6 months the ac and heating has stopped working. Because everything is still under warranty, we always call the installation company for repairs. This past weekend the heating went out! It was very cold and windy. Called many times to no avail. Finally called Grove Heating and Cooling for guidance. Tech was responsive and helpful. We had him come to the house to diagnose the problem. We wanted a second opinion as it were... he told us it was a faulty thermostat, not the actual furnace. So when the warranty company finally comes, we will know whats going on! Thank you Grove! Will recommend you!
Appointment made was easy, they provided early reminder of the appointment, they called me on the day of the appointment to inform me they were on their way, and the performed the checkup and ensured my system was operating properly.
Have used them for several years for our HVAC needs, including a new system. Very pleased.
The folks at Grove were great to work with for my recent AC/Heat purchase. Its never an ideal proposition to go through the expense of replacing an aging system, but they made the process as easy as possible. From scheduling to sales and install everything was done in a very professional manner. The workers arrived on time, explained everything to me and left no mess. I now have great new system in my home and also a new go to for all my HVAC needs.
I recently replaced my 27 year old water heater....I was impressed by the professionalism of my sales rep, Brian Kelly. The installation team was also professional, came on time, installed the new heater, cleaned up all the mess, and removed the old heater. Quote for service was honest and straightforward. I recommend this company.
Great job, very professional. When the first visit did not completely solve the problem they came back and fixed it for free. Old fashioned customer service. The Tech, Arrow, was super.
What a wonderful company to work with. We changed out our 30+ year old furnace and central AC unit with Grove Heating and couldnt be happier. I saved almost 35% on my heating bill already and that is by keeping the temperature the same as what my old unit was set at. The crew were friendly, personable and did an outstanding job not only installing these units but leaving everything spotless when they left.
Our experience with Grove Heating & Cooling in Crofton was great. We called and had a tech diagnose our issue within an hour and scheduled our repair for the next day. Derek, the repair tech was professional and courteous, he answered any and all questions we had and was fixed within a couple hours. Awesome experience and zero complaints. Thanks Grove and especially Derek for a great job.
Service department was super responsive to our requests. Mechanics were very professional and respectful. They had us back up and running in no time
Great service!
From the moment I first spoke to Garrett Grove (Sales Manager) I knew I was dealing with a professional. He not only treated me with respect and answered all my questions even through some may have brushed them aside but Garrett took his time and answered completely. I believe I received a fair price and even was shown the how each step would take place so there would be no surprises along the way. And there wasnt any.
I have been dealing with Grove for years and they are by far thebest! Their people are friendly and helpful. Never had a problem with any oftheir work. I would highly recommend Grove Heating and Cooling!
Great service, friendly, really helped me out when I was in a bind.Thanks to all the team members!Ken J
I have used Grove to install a full furnace/hvac system, water heater, and a split unit in my home. Both times I have dealt with their salesman Garrett who has been on time, responsive, and excellent to deal with. Their technicians arrived at the scheduled time and did excellent work. I couldnt recommend them more.
All of the above! We love our new system, it saves us money. Grove Heating and Cooling has a great finance program. They have professional people who work for them and they have been on time.
I use Grove for maintenance of my HVAC system. The price is right, the techs are knowledgeable and responsive, and their support staff is friendly. Everything you need in HVAC service!
Wow, just when I thought people had forgotten what service was supposed to mean we lucked into this company. From the lady who answered the phone and actually cared about our circumstances to the gentleman that showed up in about an hours time we were given the best, most courteous treatment I can recall. Our problem was rectified, our system was inspected for any other potential problems (none found), all our questions were answered and our faith in humanity restored.
I found this company by chance and am so glad I did. They charged way less than the other AC repair companies I got estimates from, they came out right away, and fixed the problem pronto. Will definitely be using them again! Very pleasant young man who did the repairs, as well.
I called Grove H&C because my a/c was blowing warm air. They scheduled someone to come out the next day. Mike was great, very pleasant, and explained everything he was doing. Olivia in customer service was also very pleasant. Along with great service I appreciate great customer service as well. I will definitely call Grove again and recommend them.
After contacting them with the details of my experience, I am frankly shocked that they would ask me to recommend them. They diagnosed a leakin my HVAC as a cracked drain-pan and wanted over $1,000 to replace it. A second repair service found several years’ worth of dust beneath the pan, indicating no leak. They also poured water into the pan and found no leak. The Grove technician did not perform any tests, but immediately assumed the most expensive problem. The actual repair cost only $120.
I had already had another company come in to fix the AC portion of my 1-year old HVAC split unit. They fixed several things that had been done wrong during the install but it still wasnt working and the guy felt all that was left was that the convector had gone bad.I then brought in Grove for a second opinion. The person first also said things pointed to a bad convector but he kept looking and found another mistake in the install and a very reasonable $240 later, my AC was fixed. A new convector would have been thousands. Its now been a couple months and my AC is still working. VERY happy.
Grove Heating is first class. They were very efficient, pleasant, professional and accommodating. I would highly recommend them.
The Sales Representative, Customer Service Staff, and Service Technicians are outstanding. Grove takes excellent care of the customers and the response time is amazing. I’m very pleased with my HVAC system, and I highly recommend contacting Grove for your heating and cooling needs.
Marcus was very knowledgeable. I just bought a condo and he was able to quickly diagnose the issue was simply a nest setup. AC was working just in time for the summer. I recommend.
Great service and communication. Easy to work with and quick install of full AC unit. Techs were nice and god the job done!
We have never had any issues with Grove they were always professional and on time. The one suggestion I have for them is that when you buy a new system from them at least give something to the customer as an appreciation after using their services for many years. The only thing I would also mention is that when they installed our new unit, they cut our wires for the BGE smart program and never informed us that they did and the service manager basically told us that its not their problem it was cut and that it was my responsibility to call BGE and get it hooked back up and wasnt sure if there was a charge to it or not. I was not happy that.
Our AC went out when temps were 94 degrees. I called other companies and the soonest other companies could come out was 5 days later! I called Grove and they ask if I wanted them to come out today. I was so thankful they could come out so quickly. Our time window was from 10am- 2pm. With temps still really high I imagine they had a full schedule. At 1pm they still had not called to say they were on their way but the office did call to let me know that I was the next stop and that the tech was finishing up the current job. That is great customer service!!! They knew I was counting every minute in the heat and made sure that I didn’t feel forgotten. The tech was very professional, answered all my questions, and thankfully had the part that needed to be replaced with him. Cost of the service and part was very reasonable. I will definitely recommend Grove!
The work done by the members of Grove Heating and Cooling is outstanding. They are thorough and return to correct anything that is necessary. All the office and technician personnel are very professional and cheerful.
Our AC wasnt working and we were able to have someone come out the next day to fix it. It was a small fix and they didnt overcharge us for something crazy. I appreciate having our AC fixed quickly and easily!
We have had a maintenance contract with Grove for close to 4 years, and it has been well worth it. Fortunately we have had few problems with our geothermal system, but the couple we had, Grove addressed in timely manner, were knowledgeable, and followed through til it was resolved. Excellent service!
The gentleman who came to my house was conscientious and polite. He fixed the problem promptly and all is well! Good Job!
Exceptional Service and super quick turn around for installation. The sales agent came to my house for a quote within hours of my request, provided me with a reasonable quote, on the spot and was able to schedule my installation within 3 days. I didnt even get return phone calls from the other companies for quotes, until after our system was installed. The installers with professional and efficient. Plus installation includes a 1 year warranty. Highly recommend!
I contacted Grove to service two (one for each floor) heat pumps and associated air handlers. The heat pumps sit next to each other on the outside of the house. I didnt get any indication that there would be any problem with servicing both units on the same visit or that the rep wasnt clear on the service order. I wasnt there when the tech came, but i got an invoice immediately upon service completion from the tech and noticed the amount due was less than i was told and the tech noted there were two units, but wasnt given instruction to do both. I immediately called Grove and asked if both units were done and was told not. I asked if the tech was still close to go back and was told no and if i wanted the other unit done i would need another appointment. So, we did that.After the 2nd one was done, i noted on the invoice that the filter wasnt changed. I called Grove and asked about that. This unit sits behind a wall and tenants tend to not change it, and it likely hadnt been changed in a year. As i understood the rep on the phone, checking the filter, the very simplest, and preventative thing that can be done on an HVAC system isnt even checked by the tech. If he wouldve just pulled the filter, he wouldve seen it needed changing. Filters are on hand in the house. Not even checked. More so, the rep was pretty ambivalent to the whole discussion. I called these guys because they were rated very high. I dont plan to call them again. If you do call them, just make sure youre there when theyre working. Otherwise, you might be disappointed as i was.
Great family business! Excellent customer service, knowledgable technicians
We have had geothermal since 2010, and we love it. Grove Heating & Cooling has always been prompt, professional, and has maintained my unit. We have never had a problem with our heating and cooling. I highly recommend Grove.
Justin, a personable technician, serviced our air conditioner and clearly and fully answered questions that I had. Obviously, he is well trained, articulate and competent. He was very professional, a hallmark of Grove H&C company.
Have used them several times over last 18 months. Very prompt and efficient. Most recently I had two issues one of which I planned to fix and the other defer. They were proactive letting me know that I would be able to save money doing both together. I appreciated that. Definitely will continue to use them.
I use Grove all the time for my listings. They are reasonable, reliable and easy to work with. Their scheduling staff is great.
I called Grove heating and cooling because my air conditioning unit and furnace needed to be replaced. I called them and they were able to come on the same day to assess my unit. They were very professional, quick and did not attempt to up-sell me on a more expensive unit like other companies I consulted. The installation guys came a few days later and did an excellent job. My wife and I are extremely pleased with the quality of work and service provided. I definitely recommend Grove Heating and Cooling!
This summer I replaced my unit and was very pleased from start to finish with everyone at Grove. I was given a couple of options with honest opinions from the sales rep. I had gotten a previous quote from another reputable company and Groves prices along with the promotions were a lot better. On the day of install 3 guys came out and did a wonerful job. Two things that really impressed me with this company : they let me borrow 2 air conditioner window units until they were able to install my system and they sent me a tin of gourmet cookies as a thank you gift for shopping with them! Thank you Grove for taking care of my heating and cooling need!
Had a new HVAC system installed in 2018, with yearly maintenance this spring. Price was competitive, and the install went well. All workers and staff that I dealt with were knowledgeable, courteous and efficient. I am very satisfied with the new heat and air units. In particular they do a great job of cooling our hard to cool upstairs bedrooms in our Bowie cape. I chose Grove Heating and Air because it felt like a company with integrity, and I am happy to report that more than a year later I feel the same way.