I have been told that my windshield had come in at the shop. I set 3 appointments everything I took my truck nobody was there according to the girl at the customer service desk. So I was out my time at work 16 hrs and my personal time to drive back an forth which takes 45 minutes to get there. Then they have the nerve to call AGAIN an want to schedule another appointment. Well I am not going back to be told nobody is there to put it in after 3 scheduled appointments. Do they think I got gas an time to waste on their sorry excuses I dont think so. I will not recommend this place to anyone.
I was very impressed with the technical and customer service that I received from Glass Pro on April 14, 2021. My car was returned to me with no tell tale signs of it being repaired. Very clean on the inside of the vehicle. The process was very timely. Their staff was very cordial and professional. I recommend Glass Pro forgo your window needs in your vehicle.
Replaced gasket on front windshield. Excellent service. Folks were very helpful, accommodating. Tamika was always so willing to assist us and kept us informed of the work being done.
My husband and I had a bit of trouble on the highway when a piece of truck tire came flying at our windshield and completely shattered it. Even tho they didnt have our windshield in stock until a few days later and we are needing to get back home to Colorado the whole staff went out of their way to fix our wipers, clean up the glass debris and helped us locate glass in Nashville. Now that is customer service. We truly are grateful for all they did to help us.
Yesterday, I had the opportunity to work with this company. Their representatives, from the first phone call, to on-site personnel, were completely professional, courteous and responsive to our needs. They made several suggestions that were helpful and more cost effective. I will definitely use them again and recommend them unconditionally!!
THIS IS A SMALL BUSINESS THAT YOU WANT TO SUPPORT!!! Top notch good ol boys!I cant say enough great things about this business! I went to have a windshield installed on my car last week & had asked about getting my A/C looked at to see if I needed to charge it or if I had issues. I also mentioned that I wanted to have my entire car looked over to see if it needed work.He mentioned that they do all car work there and they looked my entire car over for free bc I was having a service done there as well as fixing my air conditioning all on the same appointment day when I brought it in.The customer care was great from the phone call to the detailed information when I went to pick it up. They are the small business that you want to support! Decent, honest people with competitive rates & reliable service. They go out of there way to take care of you like we all should be respected!Thank you Glass Pro & comp!!!
Great service and very affordable prices. We will definitely continue to get our glasswork done here.
I stopped in today 11/16/2020 to see if I could get a loose back window fixed on my 1991 Toyota Previa. It turns out one of the supports on the front of the window was missing a nut on the bolt and the technician showed me how I could fix it very easily myself at the house without having to pay to get it fixed. Came home and was able get the job done with the help of a relative without much difficulty. It is always nice to patronize a business like this one who freely shares their expertise and does not just try to make an easy buck off of every person who walks through the door. Highly recommend these guys for their straightforward help and professionalism.
The biggest joke Ive ever seen!! Left all the rubber from the old windshield and trash from installation inside my truck. Not impressed hope your business burns to the ground.
They got my window in that Im installing myself. They were really helpful with pointers on installation and got it in stock overnight. Thoroughly satisfied.
Fair priced had it done in an hour with appointment. Located inside bluebird motors of crossville
Really good service. I recommend them highly
Excellent job. Replace windshield.
Had a stone chip repaired there. Repaired and looks good. No, complaints.
Had a rock strike on the front window repaired. They did a great job.
Glass Pro replaced the windshield in our Honda CR-V. Gary and staff members were friendly, professional and performed excellent, quality service. We highly recommend Glass Pro!
My windshield was cracked by a small rock while in Crossville, TN...the day before we were leaving to drive back home to Florida. My insurance wanted to send me somewhere way out of the way at a time I didnt plan on even being in the state still. I called Glass Pro and they were beyond helpful. They ordered my windshield for the next morning and by lunch time we were all set to head out on our trip. And it was all covered under my insurance! Thank you Glass Pro for your excellent customer service and for doing wonderful work!!!
A great experience in a bad situation. Had a broken windshield in my Dodge Ram pickup while in Crossville Tn. Contacted Glass Pro which is located in Garys Body Shop on Cook road in Crossville, kinda right off the I40 and Genesis Rd. Everyone in then shop was pleasant to deal. They were very efficient and did quality work and were Geico insurance approved as Thanks to all at Glass Pro