Highly recommend!! This team is professional, knowledgeable, courteous and HONEST!! There are so many well-known establishments that will overcharge you and think nothing of it. We do not have to worry about this at Kwik Kar of Crowley!!
Ill always take my truck here. I walked in last week with about 5 other customers there. Within a few minutes they got my truck in did an oil change AND an inspection and I was there only 20 minutes total. Hats off to the hard working guys there.
These guys are awesome. I didn’t realize they were getting ready to close and I really needed the air checked. They explained that it would take too long to complete today and I said I understand. As we were talking I explained that my daughter was taking the car to Phoenix AZ. The manager stated oh man I hate for her to drive to Phoenix with no air. So they took care of business right then when they didn’t have to. Like I said… these guys are AWESOME!!!!
Took my car in for the yearly inspection. Easy (and quick) in and out. Employees were all friendly, courteous and professional. No trying to sell me anything extra such as air filter, etc. I was impressed. Im happy I took my car here and I will be a return customer. I am recommending them to others.
I went in for a car inspection and they lost my insurance card. I didnt notice until driving away and immediately returned to ask them for it back. After one employee searched for a while he came out and searched my car. Four different employees searched my car and could not find it and yet STILL claimed this was not possible. After searching the whole building, two employees suggested it may have accidentally been placed in another persons car and they would check the camera footage. I was hopeful to receive answers until they shared that their cameras were fried! No camera footage, no insurance card, and no accountability from them to acknowledge this error. They did not display any empathy or remorse for their mistake and did not even make an attempt to rectify the situation. No future discount and no apology. I was simply expected to accept their claims. Poor management and customer service is an understatement. Many different employees with different answers for where my insurance card went, but unfortunately I guess we wont know because they dont even have cameras that work.
I came to this kwik kar to get my oil changed and left a happy customer! They were very nice and professional. They even topped off my fluids, aired up my tires and vacuumed my car!! 10/10 recommend!
Ive been there for years and Ive never had any bad experiences with them. They are great!
I pulled in and asked if I could pay them to put air in my tires. The guy said that they didnt charge to do so but that I could leave his workers a tip if I wanted to. I happily agreed. The front two tires pressure was aired to 40 and I noticed as the two men walked toward the rear tires. I asked if they could instead be placed at 35. One of the workers responded with a look of disgust and agitation that wasnt very delightful to see. I dont know if he was having a bad day or what but it did not give me the confidence to return for the oil change that I now need.
They absolutely went above and beyond to help me with my car. I brought it here after taking it to another mechanic shop, who tried to rip me off, and I wish I brought it here 1st. Will definitely be bringing both my vehicles here from now on.
I just wanted to give everyone notice they tried hard to RIP ME OFF. I got an oil change and inspection on my ford fusion. Went to check out the man said $109.00 i looked at the price board it said oil change $53.00 and inspection $25 i asked him why it was so high he said they for got to take off the AIR FILTER i did not ask for or get, there was a $4.80 cent up charge for synthetic blend and a $9.50 cent bottle charge they did not tell me about. I would not have left this review but yesterday i noticed my windshield washer fluid was empty and my tire pressure was low in all 4 tires. I will not be going back. Richard
Excellent customer service.always go there for inspections.
I would recommend this place very professional.
Great place to get your oil changed and car inspected they guys here are super friendly and helpful.
The guys were so nice and my inspection was done in under 10 mins! Highly recommend this place!
Apparently they make you sit and wait for 30 minutes while all five guys sit in the back and barbecue you should definitely put that your closed for lunch on your store hours, along with bad attitude. Ive used Kwik Kar for years but dont think Ill return
I am so happy that this shop was recommended. I spoke with Billy before taking my vehicle in. Billy listened to my concern and just from the conversation on the phone was honest. Man Kwik Car Crowley is the best. Please for all those who like good work and great customer service check them out. They really try to make it easy on your pocket but depending on some issues it can cost but it is worth every dime QUICK CAR CROWLEY 👍👍👍
Very honest and explain the problem of your vehicle to where you understand. Great work and prices as well
Great crew! Really nice guys! That young kid checked the air in my motorcycle tire. Thank you!
Fast service. Did not pressure to buy extra wish was appreciated.
Took care in for inspection late afternoon employees were courteous and had it in and out within 15 mins.
I always get great service!!!
Went for an inspection. It took them 15-20mins. In and out and good customer service!
They are always quick and friendly. I took my car to Firestone for years before I realized they were overcharging me. That, in addition to their long waits and poor customer service had me looking. Im so glad i gave Kwik Kar a try!
Excellent service im in an out no hassle. waiting area clean .Employees are friendly an attentive. Ill keep coming back
The entire experience was great ! Extremely pleasant & professional staff ! Very impressed with Steven & TJ . Excellent service ! Thanks so much ! D DeV.....
Great staff, very patient w/ me. Go by, they do great service.
Very honest shop, very fare . Above and beyond my expectations. Will definitely use them from now on. They could have charged me more easily but they were very honest.
The manager has been seen on Facebook pretending to be a customer when someone complained.
They fast, friendly, and knowledge. Their prices are very reasonable too! They arey go to when I need an oil change or inspection.
Fast and friendly.
Were alwa in and out without any issues.
Fast great service
I came in for an inspection, they immediately took my car back and i spent less than 10 minutes waiting. Quick in and out service, price was good, I was extremely impressed. Will go here again !!! They definitely live up to their name!
Professional and knowledgable crew with quick, trustworthy, and comprehensive service for my truck. What more can you ask for. Definitely going to be a repeat customer!
The customer service is second to none the best I highly recommend them....
Outstanding experience!
Excellent customer services! I value their service and recommendations. I never feel like I am going to be overcharged or recommended something that is not needed. They have taken good care of my car and understood all of my concerns and descriptions, of sounds or smells, of what I thought was going wrong with my car.
Went in 2 times today. Once for my motorcycle inspection and then came back to get the car inspection. Both times they were fast and very nice. I definitely recommend them.
They take good care of my trick.
Great service. Oil change and inspection within 30 mins.
Probably the best service experience Ive ever had than at other shops. Billy and his team are always a pleasure to do business with. Not pressured into other services, but well informed on my vehicles needs. They always let me knowWhats the most important at the time of service, and what can go a little longer.I like the honesty, and not made to feel like a sale.Thanks guys.
Had a great customer service experience here. Took my truck in for an inspection and the guys were friendly and efficient.
I just moved to Crowley and hoped to find a good, reliable oil change facility. I was very happy with my experience here. They were fast and friendly. With my long commutes to work, I need frequent oil changes. This is the only place I will go to.
Great and fast service these guys are great, definitely recommend 👍
These guys are great, fair prices, fast service and work that always satifies.
Never disappointed by these guys.
Ive been here twice for routine maintenance on both family cars and was really pleased with my experience each time. Everyone there is professional and courteous, they get you in and out even when theyre busy, and their prices are fair. Would definitely recommend over any local competitor.
When we moved to the DFW area two years ago, my biggest fear was that I wouldnt be able to find an honest mechanic. See, my dad and my uncle run a shop back home in Missouri and theyve literally always taken care of my vehicles.I was pleasantly surprised to find that a place that looks like not much more than an oil and lube joint houses such a group of skilled fellas and really fair dealers. Theyve always been kind and helpful, have never treated me like I was just a woman, and I have never felt like they took me for a ride, so to speak.Kwik Kar is also fast. I dont know how they can do it all for the rates they charge, but I appreciate them so much. Not really knowing anyone in the area means that even the smallest thing turns into a leap of faith.This mechanics daughter is so glad she took the jump with Kwik Kar of Crowley. Good work, guys. Good job.
My family and I have been taking our cars here for about 20 years now. I feel like they are very honest with me and always explain the work before doing it. Very friendly service.
I liked this place very much great deals for you when on a budget
The price was right the service was great all employees were friendly. Loved it and I will return
Excellent Customer Service. Fast. Efficient. Courteous.
The air dryer might have been off BECAUSE my car is soaking wet !
Very, Very outstanding place for repairs for your car. They are kwik and fair . I had a minor problem and they did not charge to fix it.
Great customer service
They ate a great team . Very helpful. I was in need of help when my Battery died and two other local places couldnt help me, I call Kwik Kar and they dudnt hesitate and helped right away. Thank you very much.
Wow! In and Out quickly and efficiently for an oil change, will use this location going forward for all of our cars! Scott was exceptional, helpful and overall made it a great experience! 5 Stars and recommend.
Extremely quick inspection for my car, in and out and reasonable cost
Been coming here for about 2 to 3 years now love this place. Had a little complication today was taken care of Billy was professional about it I cant thank them enough. Me and my wife will still get our car service here appreciate you Billy.
Charged me $80 for half a pound of freon and made me wait half an hour AFTER my vehicle was done. They just parked it and left me to wait. Not coming back.Edit: The fact is that I came in to get my A/C fixed, was charged $80 for something that wasnt what I needed, and my A/C is not fixed. Everywhere I have gone before here did not charge for a quote nor a diagnosis. On top of that, once it was discovered that a freon refill would not have done what I needed, I should have been consulted before any work was done, one of the reasons I left my number to be contacted. Charging me $10 for freon that should not have been used and $70 for labor that should not have been done is dishonest.Additionally, I was browsing the internet on my phone in the lobby while I was waiting for my car. Short of if had I been speaking on the phone outside in private, Im not sure how it could have been interrupting. Again, I left my phone number to be contacted. Obviously, I wished to be contacted, even if it meant leaving a voicemail were I to be speaking. There was clearly a lot of negligence before this point was reached.
Price is right,the guys are really nice
The staff is friendly and very knowledgeable. The mechanics were accurate with the diagnostics of my daughters car and fair in their fees.
Shady mechanics wanting you to leave money in the cup holder to get service done that you can go elsewhere and have done for normal price. Case in point needing a state inspection saying my window tint is too dark. My windows are tinted legally 35%. This is the second time thats happened to me at this location and there wont be a third time, shame on you.Thee technician specifically said just leave $10 in the cupholder and we will get it knocked out the first time was a different mechanic and he wanted $20 in the cup holder. The Ford dealer ship said my windows are fine and legal.
Quick, professional, cost effective!
Super easy to deal with, however I’ve only used them for basic oil changes.
Went in with a hole in a radiator hose. They insisted I needed a new thermostat and radiator flush for $235. Well 2 months later my car running hot. So I took my car to poly radiator shop. The guy there say they use bleach to flush my radiator than use 50/50 and top it off with water. So I lost heat in my car as well. He fix they horrible terrible no good job for 80 bucks.Now I feel save driving my car again and got my heat back. I will not be back.
Been using these guys for longer than a decade. Very personable, fair, and knowledgeable
Good place to get a oil change
Quick, helpful and polite!
Been servicing my vehicles for 8 years very honest and dependable leadership
Had to get an inspection done. There was a line and it took a good 45 minutes before I could leave. Dont understand why they have to look at the computer for 10 minutes after checking the car.
Quick service. Didnt try to sell me anything extra. Thats unusual
Slow and obviously inexperienced employees. Also over priced.
Very friendly staff. Great service
Ive been a long time customer.And will continue to take my cars in.Came in for an inspection and oil change.I had a few services that were past do, that Ive put off and obviously needed attention. The prices were fair and it took no time to have them done.Thanks to the guys at Crowley Kwik Kar.
Quick service and friendly staff.
I drove up and told him on I want it I drove up and tell the mechanic what I needed gave me all change reasonable price the area was clean and nice.
Super cool and friendly staff. I actually felt important here. All the othe patrons were talking with each other. You can tell the owners are focused on providing a service to the community more than making money. Well at least thats my impression.
Always helpful.Thank you so much for taking care of my car.
They are really nice people when I have a question the know it tell me where to go . I.like that .
Knowledgeable staff and very affordable pricing
Decent place to get an oil change.
Have gone here a few times, my husband and his family have been coming here for years, but today I had a less than good experience and will not be back. I had an oil change over a week ago and my car was still leaking oil, the maintenance light came on and when I went back to have them look at it the guy just reset my light and said that it was just residual oil drippings, maybe it wasnt tightened enough and sent me on my way. I wouldve been okay with that if it had been yesterday that my oil was changed but it was 11 days ago and I still had leaking oil and leaving for a 1,000 mile road trip.So I went to another place to have them just do a check and they replaced the gasket and tightened the plug with a wrench to make sure it was sealed. For free mind you and it took 15 minutes maybe. They are my new oil change place now, Ill see them when I return from my road trip. Everyone has bad days I get it, but the other place exceeded my expectations so I will be going there.Edit:My husband continued to use this place despite my bad experience. He felt it was just a one time deal. Yet again we didn’t have an optimal visit. We weren’t given the window sticker advising when to come in for an oil change. To me if you miss the standard small stuff how can I trust you with the maintenance of my vehicle. We are done. Husband agrees this time. Good work is in the details.
Decent prices and service. They will do an oil change without saying you need 5 other things.
10 minute car inspection. Fast and Ez.
Service was quick and professional.
Went in for a brake line and rotors and pads. The genious used an impact on the banjo bolt and snapped it off. Told I would have to come back tomorrow, too late to get new bolt. Came back next day, told they couldnt get it till the NEXT day[day 3]. When it came time to pay, I demanded a reduced bill for 3 days it took to do a simple brake job. The owner told me bolt broke coming out, and these things happen. Thats a damn lie, the mechanic TOLD me he broke it while tightening it. Owner finally relented to 10 percent off for a 48 hour brake job. Then while going home the front right locked up [so much for new rotors] and I had to bleed the brakes on the side of the hiway. These idiots never even bled the brakes. They are not just incompetent, they are dangerous.
Good service at a good price and very fast service.
I brought my work van and personal truck in for oil changes and i saw a TEAM working on both my vehicles and they were knowledgeable and worked together and got me out in less than thirty minutes....amazed and loyal customer for life
Had to get a inspection and they handle it quickly and friendly people great place
Efficient, quick service.
Great work fair prices
Dont trust this place, I took my diesel here and they didnt tighten back oil cap and i guess its the reason I had to replace engine. Plus they always try to over sale you, saying ur wipers are torn. Bs. Go somewhere else. 💥💥and yes not tightening oil cap will blow an engine. Power Motor Sports told me oil had been blowing from oil cap! And yes it is the correct place.
One of the guys at this location was asking for cash up front and then cutting the price of a tune-up, oil change, etc.. In half.
Went in for an inspection and an oil change, about an hour and a half before close, and was told that they were no longer taking inspections because they were closing soon. Either I was lied to because no one wanted to deal with it or their posted business hours arent correct either way I was a bit aggravated in the way they handled it and it made me feel like my business was unwanted. Needless to say Ill be taking my vehicles elsewhere from now on.
Had a very professional and quick service done. I didnt feel pressured to buy any other services, but I I did learn about afew things that I should have done by manufacturer recommendation.highly recommend this lube center.
The guys here are pretty good at what they do. So far I havent had a single issue.
Billey the best manicanic i know, very honest n will shoot high to help his fellow costomer ..