My first visit to Frosted, courtesy of a coupon for a Free ice cream received in the mail.Staff were very courteous & went the extra mile when I was going to leave the unused coupons there. I was shown another Free coupon was on the page - this one for a free milkshake. I will come back, not only for my free treat, but because of the great customer service I received on this visit

We went there today and got three cupcakes (pictured.) And hot chocolate and ice cream ( carrot cake icecream) it was soo good we were in and out in less than five mins all three cupcakes were so delicious and we cant wait to go back. Also we found out that they sell gluten free cupcakes on Fri, Sat and Sun.

Best ice cream on earth. I am vegan and they have plenty of vegan options on the menu. You should try it. But be forewarned ice cream this good is addictive.

Wow, i’m speechless... I don’t know whether to write about how amazing the cupcakes were, so moist and fresh. We got a variety and i got to say my favorite was the caramel crunch, i’m a huge caramel fan and the lovely girls helped us pick them out. I believe there names were Emily and Emma. These two young ladies were out of this world. Emily the girl with curly hair was so sweet and helped us with our order and even suggested a few different cake ideas for our upcoming sons birthday. I would and will highly recommend this lovely cupcake place to everyone. Did i mention the cool ice cream they have... Anyways great place and great staff. Also, i loved the idea of voting with marvel characters with tips- how funny and creative.Love this place, Mary ❤️

Not great. Went in, ordered, watched as two groups after us were served. I assumed milkshakes were faster. Finally after 25 minutes I asked where our order was and they had no answer, mumbling something about that didnt print out.Asked for a refund and left, I wont be back.

Went to St. JUDE fundraiser everyone one got a cupcake..Best cupcake Ive ever had..

Worst experience I have had at an establishment. I wouldn’t even give them one star. The girl working the front counter, shorter blonde curly haired girl probably in high school, was extremely rude and disrespectful to me and my family. I cannot believe this business and the owners would tolerate employees that are rude like she was. I know friends who have said she was rude as well, so this isn’t the only time it happened. I definitely will be spreading my word about this place and the rude employee that took my order. I would not recommend this place to anyone. The cupcakes were dry too.

Super moist and delicious cupcakes. Better than other designer cupcake shops.

Wife got a chocolate cake ball which was great, I hot the red velvet cookie sandwich and it was amazing

Loved it the experience was amazing as well as the ice cream!!

First time here! And had a tremendous experience!!! Dominique and Sydney were awesome and helpful. Ice cream is really good too. Don’t sleep on the cupcakes. Take those home with you. we did!!Update: we have had the cupcakes. (Once we got home.) They were great as well. We will definitely be coming back!

The people who work here are always so cool and friendly. You can tell that this is an establishment that cares about their community. Very nice to see.

Love that they have dog cupcakes!!

Havent even tried the cupcakes yet but I would go back just for the customer service. The two employees that helped me could not have been any more enthusiastic and polite! Loved the in store experience. Im sure the cupcakes will be just as good.

Love these cupcakes!

I love it the cupcakes are delicious the only issue is there seems to be no real consistency with when they open. I like to stop while I’m in the area and several times I’ve stopped at 10:30 and they are not open yet, including today. A bit frustrating because I needed to pick something up.

These are the BEST cupcakes around! So soft and yummy!! I can’t wait to go back 😁💕

They were very friendly and the cup cakes were delicious. They serve coffee and lattes and ice cream.

A dozen stale cookies - at over $2 each - is just not acceptable. Brought them to a Friendsgiving (shop was on the way) and everyone agreed they were days old. Also bought a dozen macarons and they *were* fresh... but terribly expensive at $20 for a dozen.

Pricing is very high but the cupcakes & icecream is absolutely delicious.

I had the Cherry pie cupcake. It was delicious

Omg! I tried a half dozen cupcakes and I have to say it’s very good and made to perfection. Staff was friendly as well.

Gotta try the Smash! They also serve Nespresso which is a MUST HAVE with any of their deserts....great customer service!

Best cupcakes ever. Cant wait for the new location to open.

Best cakes, best service.

Delicious!