TGK Crystal did an amazing job helping my sister get an appointment quickly to get her brakes looked at and fixed. Darren was very helpful and took the time to explain to her what she needed. He also showed her some digital pictures so she could see exactly what he was explaining. The tech, Dennis was very quick and thorough and even brought her back in the shop to show her something else he recommended. We are very impressed and will be back!!! Extremely great shop, especially for women who may have more questions. Thank you TGK Crystal!! You have my business and my sisters for life!
This is the place you want to bring your vehicle for service work. We use them for our work fleet and theyve been nothing short of perfection. Nicely remodeled waiting area and a beautiful new service bay we installed the garage door and opener on. Eric, Ryan and Darren are very professional and great at what they do. Give them a try and you will not be disappointed! Keep up the great work guys!
TGK is the best, never disappointing you get outstanding service. Long time customer.Steve
This is the best auto service I have used in 5O years. Having worked in the customer service industry for many years I just have to say these guys rate a 10 or excellent. They are efficient, provide excellent detail what is going to be done to your vehicle and believe it or not they have a personality! Keep up the good work you are a rare commodity.Margo DevlinPlymouth, MN
Fair prices and great job on my car fluids flush! They are also quite helpful and friendly.
What a great experience. They helped me replace my ATV tire. Not their typical service but they were really accommodating and really pleasant to deal with. So close to home, Ill more than likely transfer my vehicle services over to them!
Great service highly recommend TGK tire experts and great prices.
Great customer service. Reasonable rates. Clean, comfortable waiting area.
The best experience ever!! I took my car to them because there was a lot of noise coming from the exhaust. They fixed it for free!!!!!
Brought my car in for some maintenance and a new door handle. The guys did a great job looking it over, tuning it up and at a reasonable price (under the initial quote). The turn around time was quick and all the staff are very personable. My car is back to running like new, thanks guys! Definitely would recommend!
Not only were they able to take care of an O2 sensor failure for me, but determine why my air conditioner wasnt working and fix it in a timely manner. Thanks guys! Ill be back the next time I need a mechanic!
The staff at TGK are great. Im alway confident that Im getting the best advice regarding the care of my vehicle.
Very nice place! Counter worker wa as very nice and helpful!
10/22/21 - Just picked up my car after getting some brake work and tires put on. Ryan and Darren were fantastic as always! Kept me updated all the way through process and we’re very thorough. Another 20/10 experience!Ryan Becker was a 20/10! I will no doubt come back and recommend others. Ryan was very pleasant, knowledgeable, and service was super fast! Literally had a call 2 hours later! TGK is lucky to have him managing the store!
The staff were very professional and pleasant customer service. They didn’t have our tire in stock and it wasn’t going to be available for a couple of days, but they knew the urgency of my son needing his car especially before a bad winter storm was headed our way, so they referred us to one of their competitors that had the tire in stock. They were very nice and made us felt comfortable. I will surly do business with them in the future and highly recommended them.
I was nervous as a women bringing a car to an repair shop because of all of the jokes they make in the media, but I cannot stress how much I enjoyed the service at TGK in Crystal. I would recommend their service to everyone.
My brother recommended this shop to diagnose a bad oil leak on my Toyota Highlander. They got me in next day, had a timely diagnosis and were able to fix the issue (oil sensor) same day.While other shops charge a flat $150 diagnosis fee, they have a more reasonable diagnosis fee.My total repair was quite reasonable and I will be back to do some further repairs on other things like suspension and a wheel bearing thats going out as my vehicle has high miles and needs some love.Given I came as a referral, I plan to also refer more business their way because I want the good car repair shops to succeed.
Excellent customer service. I was referred by AutoZone to this place for a broken stud. it is very clean place. People working there are all nice, patient, and professional. They fixed my car in a timely manner. Ryan even went the extra mile to fix my falling splash shield for free. They also gave a customer a ride home so the customer did not have to wait there for 2 hours. I highly recommend this place. Please forward my appreciation to the right department.
Very kind and courteous. Care very much about the customer and not just about the money. Even though I didnt end up having a repair I will go back if and when I need to. I would highly recommend them. I have since had several repairs and wouldnt go anywhere else.
No Complaints And They We’re Done With My Car In Less Then 24 Hours
TGKs Customer Service, is Second to None!!
Found the shop that I will continue to bring my vehicle to for service.My starter was needing to be replaced so I started calling around for quotes. Ryan wouldnt give me a quote over the phone, but it was for a good reason. You never know what else may or may not be wrong.Ended up having a bad starter. When they were looking over my vehicle, they noticed the front strut spring had completely broken apart. Part of the spring could have cut into my tire at any point in time.They also noted oil leaks and potential costs for fixing, however they did not pressure and offered alternative ways to mitigate the issues for now.They were extremely reasonable on price and even had a loaner car for me. The office is immaculately clean, and the staff are extremely professional, to include the mechanics.Ryan was extremely informative and helpful throughout the whole process. Thank you.
3/10/21 Update: Yesterday we were on our way home from a trip and the check engine light came on in our vehicle. Shortly after the engine started making odd noises. Since we were in the area we drove straight to TGK Automotive in Crystal to get it checked out. Eric was quick to assist us and gave us a loaner vehicle while ours was diagnosed. They were able to diagnose and repair the issue with the spark plugs and engine in less than 24 hours. We really appreciate the quick and personalized service from TGK Automotive in Crystal. They saved the day for us and have the best service!Great service in a timely, professional and honest manor. Quick to diagnose issues with our vehicle and let us know. Appreciate the proactive service!
Been coming here ever since my mom gave me my first car in high school and still come here! They are always kind and offer great service and never push you to get something done that you want to wait on! They have very friendly staff and a great seating area with drinks and snacks! Always great timing as well!
Great customer service. Always a clean car after service, no grease or oil in car. Tech leaves car as you did when you drop it off. Affordable pricing, honest service. Great place over all. Really nice waiting room with comfy chairs and a TV and some magazines.
The Whole Team At TGK, Are Really Great, I cant say enough about these guys they really do know what they are doing the shop is well kept clean, they even give u drinks, and small snacks while you wait for your car u can even a movie on Netflix.. Really Cool u guys keep up the good work and love the great customer service.. best place ever...
These guys are the best!! trustworthy and always make you feel like they are working on their own families vehicle. highly recommended and will never go elsewhere
All the guys here at TGK Auto in Crystal are awesome to work with I came up to Minnesota for the summer for work, and had an Alternator go out on my Subaru Legacy. With getting it replaced 2 months later we found out it was a bunk alternator. Ryan and Nick both helped me out to get everything covered under warranty to get it set right! Thank you guys so much! I highly recommend this place for all your auto repair needs!👍
I had a fantastic experience! I was referred to them by auto zone and they said they are a very reputable company. I was very pleased by the exceptional service and how accommodating they were. I will definitely be back and will recommend to friends and family as well. Keep up the great business guys!
A while back, I went to the Honda dealership to get my oil changed in my 2016 Honda Accord. As a courtesy, the dealership did a free alignment check and they said I need a front end alignment.They wanted $125, so I thought I could see if I could get a better price at another repair place. When I got my tires rotated at Discount Tires, they gave me a card for a discount on a front end alignment atTGK Automotive. When I went there this morning, they said the front end was slightly out of alignment, but did not need the service at this time. I really appreciated their honesty and I will be a long time customer from now on.
Great bunch of guys... trustworthy and informative! Will return if needed😊
Customer service is A+. I didnt feel like I was being taken advantage of even tho it was bad news. Definitely my new go to for my car needs.
Honest affordable and prompt. This is the 2nd time I’ve brought my vehicle to TGK an it’s been the best experience I’ve had with car repairs. I know I’m getting the best price an service They always check in an make sure there are no problems with the work that was done. TGK has made a life long customer. Thanks for making this experience painless for a single woman.
I normally go to a different location because i know the owners but today i couldnt drive fave due to the repair i needed so i decided to use the Crystal location and i was not disappointed they were friendly got me the earliest appointment they had i only had to wait 45 minutes and my car was ready to go the value was amazing and the fact that they dont upsell on unnecessary services makes me love the heck out of this company thanks guys
I cant say enough good about TGK!! This was my first experience having my car serviced here and I WILL be back!! Staff was SUPER NICE and HELPFUL! Prices are reasonable and I love that they send you pictures of whats wrong! Have found my go to car place :)
TGK Crystal is the best! They are honest and do GREAT work. Very reliable...
I recently brought my pickup here due to some engine issues. When I scheduled an appointment on the phone prior, Ryan was very nice and got me scheduled that same day. The following day they diagnosed my problem and were honest about the tough situation that I needed a new engine. I ended up just taking the truck home to figure something else out. When I called a week later just to ask some questions that I had about the engine situation, TGK kindly took time out of their day to answer my questions, even though my truck was no longer being serviced.A couple weeks later I received a Thank You card in the mail for trusting them with my truck. I was impressed as thats not something I normally see from a business.I would definitely take my vehicles here again and recommend this place to others based off my one experience.
Received 1st class customer service in my most recent visit. Very personable and I know that they took the necessary steps to perform the work in a professional manner. Would highly recommend them to my friends and family!
Got me in for a same-day appointment. Staff was friendly and courteous.
Needed a new car shop and my brakes done, so I picked this one based on the reviews. It was definitely the right choice! They got me in the same day and were honest and friendly.I have an old car and dont like to put money into it, but I didnt have to deal with the usual lectures and attempts to get me to fix every tiny thing. It was very refreshing. I got a cool online report with real photos of my car and recommendations of things I could fix, but thats it. Ive already sent another family member in, and theyre just as pleased!
The TGK crew always do an excellent job of caring for our vehicle. Great place for tires, maintenance and repair. I especially like the text reminders and follow up. This trip we had a bunch of preventive maintenance and recommended service done.
I went to TGK in need of help with alignment on my car. Nick, Gary and the crew helped me out right away. They answered my questions knowing that I went somewhere else prior that was charging me way more. They were straight forward with me and what needed to be done to my car at an affordable price. They didnt take me for granted nor try to add more charges on to my bill and needs. Highly recommend these guys and this business.
Amazing customer service.Great staff, and flexibility.Admire the patience they have to take care of last minute service.Totally recommend!
Excellent service very helpful and friendly staff
Really nice people. The technician and the guy at the counter were very professional and very nice. But I had a very specific issue that they could not detect. I feel like they didnt pay attention to the small details. So if you have an obvious problem this is probably a great place but if its some small thing you spent a week tracking it to one area and pray to the God of MOPAR that they can find your problem, go some where else. I dont wanna leave a bad review because they were really nice, so give em a chance.
One of the best places I have seen to take your car. They look for the best deals they can get as if its their car getting repaired!
As a single female that knows NOTHING about cars, its nice to know I can trust TGK to be honest about my car issues and not over charge me.
Great tires at a great price. They even text you photos of your vehicle as its in the shop with maintenance recommendations. Very nice feature! Thanks for the great customer service.
Auto mechanics and doctors are the toughest people to find and trust. I have definitely found a good group of guys! They will always give you an honest estimate and let you know if you need the service now or later. If anything goes wrong they work hard to correct it or rectify it! They are local for me and I love giving my business to someone in my community. I highly recommend this business!
Nick and the team are great guys to work with. I appreciate the attention to detail and the quick turn around on repairs. They have great programs available for maintenance and honest and fair pricing on repairs. Id recommend them to anyone in a heartbeat!! Thanks again for the great service.
These are good folks, and their prices are on par with everyone else. Good coupon deals, solid work, an easy choice.
My man Ryan Becker gave me a quote and honored that quote. They had a 700 job done in one day. I’ve had horrible experiences with cars like everyone, but everytime when they happen again. Going to see TGKIn crystal
I usually go to the TGK at 3M, but was on this side of town and needed to get a few things looked at. They were able to get my car in right away and get the problem taken care of. I also appreciated the condition report with photos afterwards. Would definitely recommend TGK overall!
TGK Crystal’s staff is very professional, reliable, respectful, and trustworthy. By far the best auto shop I’ve never been too! They make you feel welcomed and educated you on your service by sending you videos of what is needing service. This is sent via a link, which is super helpful to send to someone else to look at it as well. Hands down the best shop!
TGK can take care of your car needs at a very reasonable cost; we highly recommend their ability to diagnose, repair and quickly get you back on the road! Nick was super helpful in explaining our most important needs for our family runner but also recommended a not as urgent maintenance item since they were already working in the same area.
Amazing staff! Not only are they kind but knowledgeable and honest. I would definitely recommend them to anyone!
Amazing group of guys, I took my truck in to get some new rims put on them, they did an excellent job and gave me some great recommendations on some other things that needed to be down. They werent pushy or trying to make an extra buck, they were trying to provide good service....And they did, actually ended up making a friend in Nick, hes great guy and good at what he does.
Very knowledgeable about vehicles of all kinds! Also polite and helpful answering questions that come up.
They were very honest and upfront. I plan on taking my truck there for everything. I would highly recommend. Definitely a hidden gem.
Had all four ball joints replaced on my old Ford pickup. I received a text with the status of my old pickup and a video of the steering part that needed replacement. Did not push me to do services that did NEED to be done. However, made me aware of what should be done in the future. Nick was great and reassured me that my steering problem would be corrected. Its hard to find a place that you can trust to preform automotive work. I would HIGHLY recommend TGK in Crystal. Great customer service and quality workmanship!
These guys are the best. My wife really appreciates the loaner car. They make it easy to drop your car for any maintenance or repair, and get back on with your day. They have honest business practices and very reasonable prices. Ill continue recommending them to friends and family.
Appreciative for the use of the complimentary loaner vehicle while my car was being repaired. Salvaged what they could, and utilized used parts when possible. Very polite and personable technicians.
I brought a 2004 Accord in for front tires. Excellent Job! Good people to provide service. Plan on using TGK again Car handles much better RP
Had my wheel alignment done here! It was pretty quick! I recommend this place!
1st time here. Had an awesome experience!!! Would recommend and go back for sure!!!
Waited 2 hours at Big O tires, for a simply tire rotation. Finally took my keys and went down the road to TGK..I was greeted by a super nice service manager. I told him my story, and actually felt so bad for me, he got me in immediately. ..took 10 minutes. Great workers in there! ! Then to boot, he said after all I went thru with Big O, the rotation was on the house!! Now thats customer service! ! Thanks TGK Automotive! ! Great service and great work!! I would recommend TGK for all your auto needs!!
I did not receive service at this shop.I called and asked how much to mount my own used tires on my vehicle.I was told $25 per tire.I arrived at the shop within 30 mins. He told me he could not do it because they were closing in an hour and are currently working on another vehicle. He did offer to do it tomorrow. I will possibly check into it but am at a 2 for tread and would like to get back on the road safely.I strongly recommend making an appointment and asking for clarification as to if they are currently busy. Felt it was a waste of time.
Have an older vehicle and they have been very understanding of costs and truthful in recommended repairs
I visited to have my tire repaired. I didnt remember that the business changed. I was expecting to see the previous tire place. I liked them.I received a very cold, stoic experience. I smiled and asked questions. I felt as if my business wasnt wanted.The guy knocked my tire repair out quickly. Thats what the 2 stars are for.Im hoping I wont need to visit them again.
GREAT CUSTOMER SERVICE! THEY ARE MY VEHICLE PHYSICIAN! ❤
Over the Top they Always Go Above and beyond I had 3 different cars fix there and every time its taken care of and DONE right the 1st time which takes the Guess work out. Keep up the good work And i will Shout it From the ROOFTOP Nice.
This shop does excellent work on my vehicles....will continue to do business with them.
Where do I start with this company. They simply went way above and beyond anything I could ever imagine for a auto mechanic shop. I felt like family from the first time I walked in the door and left feeling like part-owner LOL. They definitely have their stuff together and I will never ever in my life go anywhere else. They also do customer stuff as well which I will be bringing my boat and truck back to do some more work. Great job boys and continue to be great!!!!
Always very helpful, friendly staff, quality work and fair prices.
TGK quickly fixed our flat tire last week, even without an appointment we were in and out in less than an hour. We were impressed with the reasonable rates and friendly service. Thank you!
Was referred here for an alignment by Discount Tire in Brooklyn Center after having a tire rotation on my Jeep. I brought it in at the scheduled date/time and it was done within the hour. I also was pleasantly surprised to save roughly $60 on my expected service bill. The technician (Jeff) informed the Service Manager (Scott) that my car didnt actually require an alignment and so they didnt charge me for one. Thats hard to find nowadays. This was honest auto repair right here.
Great service, friendly staff, mechanic explained the work clearly and well. Will visit again when the car clunks out again!
TGK is by far the best repair shop in the twin cities. Over the top helpful they got me in and out in 1 day for a repair that would take most shops a few days. Also did the repair for a fraction of what other shops would charge. My family and me will continue to come to TGK for many years to come. Thank you TGK for all your help!
The staff at TGK was amazing!! Brought my truck in for a tire repair and they were very friendly and accommodating. Got in and out very quickly!
Good service, good mechanics, very upfront about pricing, what they can and cant do, and allways try to give you the best deal possible.
Awesome people to deal with. Vehicle are a pain in the A$$. Nick and the crew make it less painful. Going out of there way to make sure it works with or around my schedule. Upfront pricing and thoroughly going through vehicle to check for any possible future breakdowns. Makes it worth going out of my way 20 plus miles for them to wrk on my Truck. Thanks A lot Nick and the knowledgeable mechanic you have working with you at your Crystal location.
I was already late for work, so I just left my car in a parking lot and took an Uber. These guys picked up my car, fixed it in a matter of hours, and their invoice was as honest as the day is long. The good kids know what they’re doing.
Service is very good but if youre going to come here thinking its the old Market Tire, it is not. Now that the new owner turned it into a full-service shop, its much harder getting in to get a nail pulled or bead set. They do not carry tires, but can order them for you or you can bring your own in to get mounted and balanced.
Scott and Eric always pleasant. Jeff does a good job with the technical aspects of car maintenance. In before scheduled appointment and out 1/2 hour later...nothing to complain about. Will return again.
Great service and very friendly personal. Brought my car there before and they did a great job fixing it. This is my go to place to get my car fix .
I’ve been going through TGK exclusively for a few years now. Always competitive after price comparisons and never a problem with workmanship. Highly recommend.
Anytime I have had work done it has been done in a timely manner and everyone is very professional. I will keep going back for any work needed.
Fabulous service! Thanks Nick!
I have been bringing my vehicles to the owner of TGK Automotive Crystal for more than 15+ years. Very knowledgeable! The staff at Crystal is great!
Fast and efficient. Great work.
Nick was so insanely helpful and these guys did great work! Nick explained how my brakes and calipers work so i can better understand my car. I highly recommend!
My wife experienced a flat on our car recently. I went and switched cars with my wife and determined that both rear tires needed replacing. Unfortunately some new cars have no spare tire. Meaning I would need to be towed. Thats another story. I called numerous other tire shops and was getting the runaround. Finally I called Market Tire andspoke to one of the owners Matt. Even though I had never done any previous business with Market Tire they ordered the tires sight unseen and had them waiting when I arrived. They had me in and out within 30 minutes. They were cordial and very efficient Pete another young man put my new tires on and had me all taken care of. Not to mention they had the best price. I know where Im getting my next set of tires. Thank guys!
Theres been 2 times in the last couple of months where we needed work done to keep us rolling. Scott squeezed us into their schedule both times and the work was done promptly and at a fair price. Great customer service and techs. We couldnt be happier.
TGK has been servicing my vehicles for years. I go out of my way to take them to Crystal because I trust the new guys there to give me fair and honest diagnosis of issues or standard maintenance needed. Thanks TGK for keeping my vehicles on the road.
I was really impressed with the kindness and low sales pressure and the fact that they texted me pics of my damages and communicated via text. I would highly recommend them.
I just got 4 Cooper tires Friday. Great customer service. Can’t believe the difference new tires made for a smooth ride.
Nick provided excellent customer service and the TGK (Crystal location) staff were efficient in diagnosing and fixing my vehicle at a very reasonable cost. Highly recommend!
Alex and crew were the best ever. Very fast and kind to a woman doesn’t know anything about cars.
Fair prices, but always rescheduling appointments.
I was really impressed with the kindness and low sales pressure and the fact that they texted me pics of my damages and communicated via text. I would highly recommend them.