Love this bike shop, friendly, fast, and really know what there doing . Only place we will ever go with our ebikes !!!

I Love this Shop!I’ve been going here for about a year for supplies and cycling advice. Today, I stopped in and was helped by Josiah. He was able to tune my bike and make adjustments that other shops have failed to detect in the past. The folks here are super knowledgeable and fun to talk to. Moreover, this level of customer service is truly priceless.I will definitely be back here again soon!

Love It! Thank You for all the workers will see you some day. 😀🤑🏁

Affordable - great customer service - fast serviceRecommended by my neighbor when I had to get a tube and new tire for my bike. New tire $40, kick stand $10 plus labor = $50 total probably under 15 minutes. The shop also has a ton of new bikes for purchase and antiques to admire. Plenty of bike accessories and knowledgeable staff.

We have had a few bikes repaired here and I must say what a great team they have!!!!The service is outstanding and done in a timely manner. (Sometimes while you wait) Very reasonabley priced for repairs done. I highly recommend them if youre in need of bicycle repair.

Absolutely fantastic store with outstanding customer service. We went in not knowing what we really wanted, and everyone there was extremely helpful and accommodating. They answered all our questions and helped us find the right gear and bikes and made a lasting impression. We will be back in highly recommend that others come here for any of their cycling needs.

I have been going here for purchases and repairs for years. Excellent and friendly service and expertise! Provided a loaner bike for me to ride several afternoons while my bike was in for repairs.

Sales person Brian was very helpful. Unfortunately they dont have my bike size. A good looking and inviting store.

Sold me a discontinued dropper post that I can not get cartridges for. Had to return.Then sold me an incompatible rear derailleur. After trying to fit the rd and realizing it was not the correct one I returned it.The manager Jake gave me attitude about my 2 returns claiming he can keep returning items I have damaged. The dropper post was removed from the packaging but never installed nor was damaged. The rd did have visible marks from my installation. However I would not have needed to return the rd if the correct one was given.Im never shopping at the store again.

Awesome staff. Came in today to look at a pair of bikes for my wife and I and Jay patiently helped us find the right fit. This is the spot if you want a good quality bike for an affordable price

Great location for a bike shop. Staff is great. Steve and Brian were fantastic. Rented a bike and went to Grant Park. Bike came with a lock too.

Called this day to set appointment to rig bike trailer up for initial connect. AND Steve was ideal. Suggested I stop at day end as it was a busy Sunday. I soooo appreciated his willingness, kind and authentic customer care pro advise! All went smooth, friendly, pleasant from each I spoke to there! Jake took time to show me some padded glove options and another young man aimed me to a small cartridge tire pump for those mid route oh dang! tire realities. It sure is greattt to have a service first bike shop option nearby. Thanks alot SS Bike peep! Appreciate this encounter and each of you very much!

Awesome service and a great selection of bike accessories. Will definitely be shopping there again!

Outstanding service. Excellent selection. Reasonable prices!

Cool and quick service always. Thanks, guys!

I drove up from Kenosha to see their large selection of bikes. I worked with Steve and Josiah who were very knowledgeable and friendly helping me with my Giant Talon 1 mountain bike purchase. Love it!Im a customer for life! Thank you

Cool place, found what I needed and the salesman was great help...this will be my goto bike shop.

Awesome service experience. Problem seemed complex at first but very easy installation by experienced repair persons.Friendly staff and awesome hours.

Great service. Friendly staff. Good prices!

I cannot say enough good things about this place. Bought a bike a couple months ago only got to ride it a couple times and ended up with a flat tire. Told the group at the store and while being busy they took me in right away and got it fixed in a matter of minutes. Thank you to that team I am very grateful I will have a bike for this holiday weekend!

Tried to put new sets of wheels here. It took 11 days to figure out they cannot do this job due to no parts available in stock. Seems always short staffed. Always takes way more time to get the job done than expected. Not recommend.

This place is awesome! We only take our bikes here. They know bikes and give you the best advice to fit your needs. Plus their prices are not that bad. Very friendly workers etc.

Steve and Jake were incredibly helpful, the bike that I was looking for was out of stock but I signed up to get a message when it came back in stock. when it came back in stock i got a text that said they would hold it till the weekend, so i came in a few days later and test drove the bike. they even stayed a bit late to help me figure out how to change gears. within 30 minutes I had walked in test drove the bike and was checked out and on my way. friendly! fast! helpful!

Vintage bicycle lights and parts

Great costumer service find everything I need,, thank you

Safe Protocol, fast service, mtb flat needed new sealant. Reasonable price too.

These guys are incredible! Patient, knowledgeable and very personable. I had bought a bike that wasnt for me from another dealer and went to these guys about the situation and they TOTALLY hooked me up. All around just good people :)

Best bike shop in mid west

Fantastic service and a very knowledgeable staff. Highly recommended.

Free installation on any accessories that you buy there, plus a ten percent discount if you buy at least five, plus one year service warranty and free tune ups on new bikes is just a great deal. Super happy with my experience.

Bought a new bike here a week ago. Very friendly and knowledgeable staff! Great experience!

A late review but I wanted to give a shout out to a good experience. I took my Trek into SC last August for a tune up. The staff was curious, knowledgeable, and patient. I definitely will be doing business with them again.

Wow. Great service here! Mom who knows nothing about this bike brand called with a help I need a new chain quick request for my sons electric bike. They had me bring it in and were able to fix the chain issue for him, and put it back on for him. They even put air in the tires for us before we left. This was the ONLY bike shop willing to help us, after I called specialty shops for help. Thank you guys! He was able to use the bike and have a great weekend in the woods on the off beaten path.

Bought a bike on sun.the 12th.Josiah was the fellow helping me.He was great. Really helpful.No nonsense ..Had a fun time .Thanks to Josiah

Dropped my bike off for service. Staff was very friendly and helpful with my needs. Will continue to use in the future

Great shop, need to check out the vintage bike collection!

Great service and friendly staff! Steve has gone above and beyond in helping me out multiple times

I love this store.

Steve was awesome, he installed new shifters on my bike to keep me rolling. Was super quick, and very helpful. Thanks!

Best bike shop bar none

Super friendly, knowledgeable, and reasonably priced! Highly recommend this LBS!

Amazing bike shop! Employees are very friendly and knowledgeable. Great bike selection and fast precise service. The bike museum is a treat. Steve even tracked down a rare old part for my bike that I couldn’t even find online! Highly recommended.

Purchased a giant bike here some time ago and was having issues with seat post. Was prepared to replace part but staff took the time out of their other work to help me solve the problem without having to purchase additional parts . This has always been my experience at South Shore . I drive by quite a few bike shops to get here and gladly do so as the customer service is always amazing. Highly recommended

So happy, grateful & pleased with the A+ service we always receive. Everyone is always so friendly, skilled & truly care about their customers every single time you walk through their door. We wouldnt buy another bike or have one serviced anywhere else!! Thank you everyone @ South Shore Cyclery for your hard work & dedication & for always being so loyal to your customers! We recommend you to everyone.

Always have what I want or need! Busy right now(people getting their bikes tuned up during COVID), but thats a good thing.

Got a nice used bike for $100, and they tuned it up really nice. Great staff to work with. They took me down into the basement where they have tons of used bikes, mens, womens, and children. Highly recommended.

I went in there with my kid to get his bike adjusted for him. Super cool staff, real nice and lay back place!!!👍🏾👍🏾👍🏾👍🏾

I bring a lot of bike builds and upgrades to these guys and they always do a fantastic job of working on my stuff with great prices. Cant thank Josiah enough for the great work hes put into my bikes. Highly recommend!

Had some issues with repairs on my bike and it was handled immediately, professionally, and very fairly. I highly recommend this business. Thank you for your help!

Very friendly and knowledgeable employees. Cool antiques throughout the store as well as new items. Kid friendly. We will definitely be back.

Great bike shop with competitive prices. The staff is super friendly, and will get the time to know you, rather than just try and make a buck. My only complaint with the shop is that its not big enough, so they dont have the largest selection if bikes or clothing, but what they do have is very nice.

Super helpful and friendly staff with excellent fashion sense.

Super fair, sold me parts needed to complete a project for a fair price

Steve, Jake, and the rest of the crew will steer you in the right direction for any biking question you will ask. Helpful and knowledgeable! Quality merchandise and service plus the willingness to have maintenance classes for interested cyclists during evening hours for people working day hours.

Super friendly and helpful.

My dad comes here whenever he needs to fix his old school bikes... the guys here are so awesome theyre friendly respectful and value their customers. We come here rather then the bike shop on the Southside which is closer to where we live... I also love their Bike Museum

Went into the store yesterday looking for a helmet for my little guy. (Hes 10 months old) they helped me out because Walmart had none! Thanks so much!

Great service! Personable staff

So nice to have a neighborhood bike shop since we live one of the best bike paths. We love bike riding there and then going on our way. Everyone is always so helpful

My bike needed a tuneup, new chain and gear cassette. They quoted me a fair price. Partway into the work they also found that my front disk brake was cracked and needed full replacement. They called to question how Id like to handle it. After this, I expected that they would charge me much more than quoted, but they had built some space into the quote. They replaced the entire front brake assembly and still charged me less than originally quoted. The bike was tuned perfectly, shift points were better than ever. Im very happy with the service and will return, and I highly suggest their work.

Staff were very helpful. My bike was making a strange sound, the staff put it on the repair stand, looked into the issue, even took it for a quick ride to diagnose. Genuine customer service. Large selection of vintage bicycles. The shops branded jerseys looked sharp.

Staff is super friendly and are willing to take the time to answer any questions you have. I purchased two mountain bikes from here in last two years. I decided to go clipless last season and the staff asked if I wanted to be fitted to the bike with the new pedals. I said no I could set them up myself. I was way wrong after about a month of riding I got real bad nerve pains in my leg. So I stopped in and asked if I could get fitted to my bike. They got me in two days later for the fitting. Many measurements and adjustments later the bike fits me perfect no more pain.

Good guys - nice local shop. They have a museum of all the banana seat, sissy bar, ape hanger, orange crate bikes you had as a kid. All the way back to the turn of the 20th century.

They are pretty honest and have great bikes even though I just end up blowing out all mine lmao

The staff are very friendly here, they have lots of bikes on hand but their accessory selection is lacking. They only carry a few brands rather than having a larger selection. I would like to see more casual rider accessories and pedal retention devices such as Power Grips rather than clip ins or plastic cages.

Excellent service and fair prices

Fantastic experience. Just had blown my tire, was headed to Walmart to get the parts and fix it myself, and found South Shore. They fixed it in 5 minutes and then, when I asked what type of service package could fix my shifters, they had me bring my bike in and in another 5 minutes had them working properly for no charge. These guys know what they are doing. Going back next week for a full tune up! Highly recommended for personalized, fantastic customer service with a great product.

Always a pleasure. Excellent service from buying a bell or fixing a flat to complete tune up. Fair prices, great staff.

High quality merchandise and an expert staff!

We came to South Shore Cyclerly after a terrible experience at another competitor. We were in the market for two, new mountain bikes. We were approached immediately by staff and he stuck with us the entire time. At no point did we feel pressured by him. He walked us through every detail of the bikes we test road and was very helpful to answer any questions we had. One bike seat didn’t quite lower enough and he went out of his way to find another seat that could lower further. After test riding six different bikes, we narrowed our search and wanted to ensure the bikes would fit on our roof rack. He took the bike outside and tested it out on the rack. He was so knowledgeable and kind to us. We felt so welcomed and comfortable. He even recommended new trails for us to explore. Needless to say, we walked out having ordered two, new mountain bikes. Thanks, South Shore Cyclerly! You’ve got two lifetime customers!

I love this place. Great friendly staff. The new layout really adds to your shopping experience.

I can not say enough good things about this place! We have always had very good experiences with staff. We recently visited here to replace a tube on a flat tire. Later that day and a half mile into a ride, the tire went flat. We brought the bike back the next day. They inspected the wheel, put in extra rim tape and replaced the tube for free. It is inevitable your business will have some issues but it is how you handle those issues that says most about your business!

I go here about once or twice a year because I’m a terrible cyclist who beats up his bikes. I just had some work done this afternoon and was not only shocked by how little it cost, but by how there was basically no attempt to upsell anything. This has also been the case in prior visits. Well priced, friendly professionals, and a fair policy on maintenance and trade ins. Can’t recommend these guys enough.

Big selection of quality bikes. Knowledgeable staff and full service, repair section. Recommended!

Great people here, makes a big difference as I can buy a bike anywhere. They carry Giant bikes which are nice.

Its nice to have a local bike shop around, no job to big or small these guys take care of you from old school to new all kinds. awesome staff ...love this place!!!

My bike was not cleaned up when I picked it up. The mirror was dirty and the handle bars were still black with grease to the point that I had to scrub my hands a couple times to clean them up. Just a few minutes extra to clean it up before returning it to the customer would make a big difference in customer service.

Excellent service to my bike while I was there very reasonable price

Extremly great service! Very knowledgeable staff!

Friendly knowledgeable staff. Great bike museum too!

Great bike shop, with super helpful staff. I got my current bike from them, got it serviced a few times when it was going through some new bike teething issues, and would definitely go back.

Best shop in the city. Awesome staff. Super helpful.... Every. Time.

The guy who did my flat on my rear tire was awesome . I bought the bike there & they are the only ones to work on it.

Just got a new bike here, cant say enough good things about the people who work here

They know bicycles, are friendly & helpful. Good selection of accessories at not unreasonable prices.

Knowledgable staff who know how to assist you with your cycling needs and questions.

As always SSC provides some of the best customer service and is there for their customers when they need it.

One of the best shopping experiences Ive ever had. Very friendly and helpful staff.

I rebuild and overhaul Sturmey-Archer hubs and resell them to people looking for a fantastic internally-geared three-speed experience. I stumbled across the South Shore Cyclerys eBay store, and they had a nice lot of 8 hubs. There was no buy it now option listed in the auction, but I noticed they were local and I decided to call them to ask about it. I made the call and got connected to the man in charge of their eBay sales, and asked if he could relist it with a buy-it-now option, and he agreed! He even gave me a price less than what I was asking for. I promptly bought the hubs while I was on the phone with him. We even had a chance to talk about my shop, and what I do.Extremely great experience, and I hope to buy from the South Shore Cyclery again! Thanks, guys!

Great service and knowledgable staff. Priced well below other Milwaukee bike shops.

Neat museum with old BIKES displayed!

Great products and staff, very quick service.

Very Awesome Service, came to store for a brake adjustment, they work on the bike right the way while i was waiting, 10 minutes later all set and done, not even that they also fix and adjust everything else, cost less than $20.00, I will always come to this place, thanks South Shore Cyclery in Cudahy

Ive put over $2500 into this place in the last year and will not be returning. Both times my bike was fixed by them Ive left dissatisfied with the quality of work, and have had to adjust or fix the issue myself after paying to have it professionally remedied. The last straw was receiving my bike back with the chain anti-rattle sprocket visually bent out of square after paying $28 to fix that exact issue. After noticing the still bent part, i asked if anyone had test rode the bike to make sure it was ok and i was met with a blank stare and an uhh.. directly from the owner. A customer should NEVER EVER receive something back untested. Ever. All the negative aside there is an extremely helpful and friendly staff member whos helped me a few times. - long dark hair a pony tail and glasses and usually working the counter near the door - Shout out to you sir, you have been most helpful and friendly. The rest of the staff needs basic mechanical training and a lesson in being more personable.

Super helpful staff, and they have great deals too.

Always helpful and parts and riding tips, their awesome

Staff was helpful and friendly. They had what I needed and surprised that they had the part I needed and it was cheaper than Amazon!!

Always great

Easy to work with and very knowledgable.

I Went In To Buy Tires And Because Of Steves Knowledge And Customer Service Happily Walked Out With A New Bike!I Finally Found My Bike Shop!