Although what I needed was not in stock at this store, ( although I found it here before,) they were extremely helpful assisting me. They took the time to search their parts books and search online to find what I needed, and we special ordered it.
I like Advanced over any other part store! They price match, decent prices, good customer service, knowledgeable, easy getting in & out for the most part, its easier getting in & out of the parking lot! My complaint, would be, that when you puchase a vehicle battery, like my vehicle, it takes 2 batteries, they beside each other! Online it shows, free installation, may take up to 30 minutes! On their inside store computer, it shows exstinsive labor involved! All that means, its a way for the employees, to get out of doing a battery change! In my case, I wasnt able to do the battery change myself, due to an injury, that I could not pick up the weight of the batteries! I do appreciate, the employees, carrying them to my vehicle! I had to drive 30 miles round trip, $6 in fuel, to a shop, to get the batteries changed out & pay $50! My point is, it only required a 8mm, 10mm socket, to unloosen both batteries cables, 2 bolts & 1 clamp! It was done in 20 minutes! Yet, they were showing it was exstinsive labor in store computer, yet online it shows free up to 30 minutes installion! This only looks bad on the employees, due to how so many currently are like this on their jobs! It showed me lazyness, unwilling, excuses to get out of, going that extra mile for a decent repeated customer! I would like to see that part change! At times, they are short staffed & arent able to provide such service to customers! I would like to see that change too! I give a shout out to Linda, the manager for keeping the store running!
A serious lack of customer service, basic listening skills and a rough knowledge of common inventory items. Just pitiful.
Best sprite I have ever had and they have such a cool fridge and the manager 4 years ago was so nice and the parking was
Great people went out of their way to get an alternator for me I was stranded and from out of town and it was storming as well.Thanks Larry mtn hvac
They didnt have the oils we needed for the Polaris.
Very helpful and friendly staff. Had to special order a part for one of my vehicles and they were of great service.
If they dont even know how to answer a phone I dont think they should be operating an auto parts store
Used code finder (more accurate than one Id just used at another parts place on my daughters SUV), forgot to turn key back over, ran down battery, so, thankfully, they had a jumpbox & got me started. I even got two jugs of water. Friendly staff, surprisingly great advice from young lady named Ally, very knowledgeable about vehicles.
This place was very nice and helpful. The ppl that work there make u feel like they are glad to help u find what u need
I always shop here. They have what I need or get it quick.great employees
Good fast service, parts there over night. Or by weeks end.
Pretty good store usely have what Im looking for but the mask are killing me grow the hell up people
Very helpful, had all the parts I needed.
Have a lot of parts. No complaints yet
Great help at counter, even loaned me tools to change part in parking lot. Top shelf.
Great customer service and he help me to replace the coils and have knowledge whats wrong with engine. Id give it a five stars 👍
Car parts. Parts for cars. Car broke? Trying to fix it yourself? This is your place
Very helpful.fair price. Thanks 😀!!
Theyve always done me well. Even hooked me up a few times. Good group working there. Friendly and helpful.
Austin deserves a raise
Great service and friendly staff.
Usually have what I need.
They will not pick up the phoneThey keep hanging up on me 😠😞😧😦😮😮😯
You need Auto parts than this is the place
Very helpful
They were friendly and knowledgable. The sales associate did not have the item in stock but gave me suggestions of where else I could try. The salesman also offered to order the exact item I needed. Very helpful. Although I made my purchase somewhere else they did an excellent job and I will recommend them. I will also shop there in the future for my automotive needs.
Ally and Bobby diagnosed and resolved my cars issue that had been causing me problems for months. So thankful for knowledgeable and friendly customer service.
Attendants very helpful in finding and ordering what I needed.
Very helpful and knowledgeable staff
Great service as always.
Guys and gals always fast and helpful,have kids so time is important parts ordered are always quick to be there need them quick working on my personal and other vehicles
There fast your in and out time saved you can count on them at Advance
The only auto place parts I choose to buy from!! Great Service & best prices!! Also if you are able to buy online most items are cheaper than in store!! Keep up the great job store #9350!!!
We stopped at Advanced Auto today while passing through on our way back to Indiana with air conditioner problems. Although our problem ended up being something our local car dealership will have to fix, James was extremely helpful to us. He took the time to help my husband rule out some small issues, and even went above and beyond with his customer service by offering us bottles of water while we were waiting (as it was extremely hot outside!). Thank you so much to James for his outstanding customer service! If we are ever passing back through and need auto help, we will most definitely stop at this store!
The recent turnovers make it difficult for long standing customers.
Awesome service! Gave us the correct parts. We were able to fix our truck!
I ordered a part on Friday morning at 10 am which was supposed to be here next morning . We go to the store Saturday morning no part was ordered. So again they are supposed to order part and it would be here Sunday. We call the store and they say someone signed for it but cant find it . Then they tell us they will order it again. No apology no nothing. I will never buy anything else from this store
The young lady that waited on me was very knowledgeable and helpful. She helped me to get the brake parts I needed and was very nice in the process. I will definately be going back again.
These guys are so helpful. They went above and beyond checking my battery they installed a brand new terminal in the pouring rain just to help me out. I recommend this store 1000%
Friendly/ helpful staff when youre not into shop class 101
The service here was on the slow side, but friendly and some what knowledgeable sales reps.
Good service
Order my cabin filter and it came in the same day. Helpful staff.
I had a great experience there great customer service.
Always go here for my auto parts
Helpful, knowledgeable
Great service
Very helpful personnel when my car broke down. Checked my altenator and starter free. Told me the problem. Sent me on my way in 10 minutes.
Its not Stewart
Good prices and normally have what you need
I need to speak with a manager for cullman Al. Store ! About James !please contact me !
Nice staff, very helpful
Great place to get your car checked out before taking it to a mechanic.
Good service. I use them all the time.
Yeah it was pretty quick in and out they were pretty good waiting on some stuff good visit damn good service
Nice polite employees,have products we want most of the time!!!Too expensive sometimes!!!!
Very helpful and professional service. Pleasure doing business here. Lifetime customer.
Fast and Friendly.
Friendly service
Very helpful and friendly staff.
Was very nice and help me thank you
Decent enough place decent services friendly people
Great customer service!
Good overall experiance but the older guy need to stop trying to flirt so hard with young girls to make a sale.
Typical part store some people know whats going on and some you have to tell how to find the parts you need
Guys and girls here are always friendly, knowledgeable and helpful. My #1 parts store in Cullman AL.
AutoZone has much better parts and prices
Nice people unable to order any after market parts disappointing
The only place to shop for your auto needs
I had to purchase a new lawn mower battery and the gentleman knew exactly what kind I needed.
Great parts store with friendly and helpful employees.
I always get what I need. If they have to order it for me, its usually the next day or 2 day shipping.
Great help with car parts
Dale manager and others are great. Bobby Black helped me put a battery in my Tahoe in the rain.
They are equal to but not better than OReillys or Auto Zone.
Had my part was very happy
They checked and charged a battery for free.
Great knowledgeable parts and customer service!
James Lovelace is a great employee.
The staff seemed less than happy to help. To bad lost business.
Always helpful. My first choice in places to get my parts.
Unlike AutoZone the do awser their phone calls.
Excellent customer service, prices are very reasonable
My husband like this store.
Terrible bunch of over priced auto parts
Excellent service and veterans discount
Friendly staff, good selection.
Ok and helpful
People were rude
Friendly and helpful staff.
Always a deal and the manager went above and beyond
Nice people, but, ignorant about their instore products.
Love this chicken, expensive thoughCompared to KFC next door...
Always get my car stuff here
Fast and knowledgeable
Wonderful People! Ashley is awesome!
They are very experienced and friendly
She made sure the part I bought it fits my car
They had what I needed with no wait time.