Wow!!! Brought my Mercedes in after getting a door ding in the parking lot, and when I tell you Jack is the most Respectful and treats his customers like family it was a great experience overall. He fixed my door ding less than 1.5 hours and I came back so happy. I will always come to Pro Hail & Dent for any car issues!!!
I texted Jack on a Saturday morning asking if I could get a quote for 2 dents on my Audi when countless other shops in the area never even got back to me after waiting for days. Jack called me promptly after my text and offered to look at it after the official close time for the day (unheard of!). Not only did he provide a quote the same day, but also worked on it same day! His prices are extremely fair for the excellent work he provides. Hes a true master of his craft and got some little dents that I hadnt even noticed out on top of the bigger ones. 100% would recommend. He even spends time educating on the craft!
Turns out that my damage is pushing what PDR can do, but they told me honestly that it would be pushing it, and suggested that I take it in for a proper paint Matich and told me what to watch out for when it comes to repair shops. I appreciated his honesty which is a rare commodity these days. I almost wish the damage was do-able so i could give them my business. Well, maybe next accident :}
Amazing results! I would highly recommend Pro Hail and Dent Repair for any of your paint-less debt repair needs. They are very knowledgeable and took great care of my vehicle while they completed the repairs.
Jack was amazing. Great service and very knowledgeable. He patiently explained everything in detail, was on time and was very helpful thru the entire process. Highly recommend him and his services.
Jack was very personable, knowledgable, and experienced. I went in for a passenger side door ding. In a matter of less than 45 min you couldn’t tell there had been a door ding there! Great work.
Cant speak highly enough of Jack. Hes honest, open and great to work with. Im so glad I found Jack and Pro Hail and Dent Repair b/c it made my repair work so easy.
Jack did an amazing job. I was pleasantly surprised at how well the car came out. I would definitely recommend Jack/ Pro hail and dent repair.
Jack was honest, professional, and great at what he does. In and out and got my dent fixed on my Tesla Model 3s hood, and if he has time that day hes able to fix it same day!Would recommend again
Can’t say enough good things about my experience at Pro Hail and Dent Repair. Saw the many great reviews about Jack and decided to get his opinion on whether or not it made sense to repair dings and scratches on my car before selling it. He took care of me on the spot. I was out in under an hour with a bunch of dings and scratches repaired and my car looking much better for resale. My only regret is not finding out about him sooner so I could have enjoyed my car looking that much better the whole time I owned it. Fair, honest and quality workmanship. I plan on returning to Jack and Pro Hail for any future auto body work.
Jack and his team were absolutely amazing! I had 30 some odd dents on my hood at least 20 on the roof and another 15 on the trunk. He was able to get my vehicle in and repaired and Ill put back together in about 3 days. I was beyond impressed to say the least with not only the finished product but the speed in which he completed the process. I would definitely recommend bringing your car here if you have hail damage. Theyll treat you right and do an amazing job!!!
I found Pro Hail and Dent through Yelp with great reviews. This shop was close to home so I stopped by because I had hail damage. Jack carefully looked over my car and pointed out damage that I hadn’t noticed. He worked with the insurance company and only took my car when he could start work on it. He finished on time and did a great job fixing the damage. When I had an issue a few months later I stopped by and he fixed that problem immediately. He was polite and professional and did a great job on time. I would recommend him to anyone needing this type of work done. Thanks, Jack!
Fixed a dent on the front of my Lexus’ bumper and made it look like it never ever happened. He’s a real perfectionist, highly recommend.
They fixed a minor dent in my bumper quickly and for the amount quoted.
I will trust all cars to him! By pass all the rest and go to the only best! Pro Hail and Dent Repair!!
I called Pro Hail & Dent Repair after underestimating the distance between my door and fire hydrant. It left a sharp ding that wasnt the easiest to get to. Jack said bring it by the shop and he would be happy to look at it. He checked it out and said he could remove the ding while I waited if I liked. I was in and out of the shop in 40 minutes tops. Not only that, he noticed I had a couple light hail dings on my hood and he took them out at the same time AT NO EXTRA CHARGE! Customer Service is Not a Thing Of The Past! Great clean shop, awesome service, highly recommend!!
Fantastic job removing a dent from a a Honda Civic cannot even tell there was one now and then really great work as well on an old 1988 Cadillac removing some hail damage and replacing weatherstripping. Work was high quality and at a great price.Highly recommend.
Had a couple dents in my truck and decided to drive across town over a hour to get them looked at and hopefully fixed. Jack did an incredible job making the dents disappear and his work was top notch! Im very particular on who I let work on my vehicles and I will not hesitate to bring my cars back to him again. Reasonably priced and great quality work!
Jack was very courteous and professional. Worked with us on scheduling and got the dents out exactly as described a little faster than expected (under 2 hours). Couldnt be happier.
Jack is great. Very professional and clean shop.
I brought my truck to Jack because it had a couple of door dings on each door. He literally made them disappear, and now I cant even tell where they were in the first place! From experience, I highly recommend bringing your vehicle to Jack if you get a door ding or hail damage.Thanks Jack!
I’m glad to be Pro Hail and Dent’s 100th five star review! This fact in and of itself should illustrate Jack’s meticulous attention to detail. From the beginning, he was very prompt in our texts/calls and he was transparent about what he could reasonably do with my bumper damage. He finished all repairs far ahead of schedule and the result was literally as good as I could have hoped. The bumper has returned to its original shape and there is very minimal paint deformation. I will not even need to take the car to a paint/body shop as I had originally planned. The entire process was professional and I cannot give a stronger recommendation if you find yourself in the unfortunate situation of needing hail/dent/bumper repairs!
Exceptional job! I had a large door ding on the door of my Chevy Equinox. Jack made it disappear. I cant even tell where used to be. Excellent job I highly recommended Pro Hail and Dent.
I had a dent in my door from some careless person in the parking lot and some light hail damage on the trunk from a few years ago.Jack worked his magic and flattened out the door ding. Ill have to apply some touch up paint as the door dent was severe enough to gouge the paint off. Then he got to work on the trunk, even popping out some dents that I never noticed. The result - you cant even tell there was any damage :DHighly recommend Jack at Pro Hail and Dent Repair. They know their trade and the results speak for themselves.
Jack is a true professional in every sense of the word. He not only tells you what he is going to do, but also shows and explains to you the process of what goes into each dent removal.Something else that I rarely see; he sets realistic expectations. With that being said, his work is impeccable. I honestly have a hard time believing he didn’t just swap out my fenders and doors with new ones. My only regret is that I did not take any “before” pictures of the damage.I hope that I don’t have to use your services again soon, but I know when that time comes, you’ll be my first call.
Amazing service and very professional! I had 3 small dents in my Mini Cooper hood due to a loose barrel on the tollway (YIKES!)...Jack fixed them in under an hour and my hood looks perfect!Found Pro Hail and Dent looking at best reviews and so happy I made the call. Very fair pricing.Jack was very accommodating on timing and I will happily refer friends and family to him.Thank you Jack! Well done!
Ive been annoyed with a nasty door ding in my Porsche for about 2 years, I finally decided to get it fixed and brought it to Pro Hail and Dent.The repair was better than I expected and as good as new! Only took about 30 minutes and I was on my way!
I brought my truck in to Pro Hail and Dent to have numerous door dings pulled. My truck has been restored to darn near factory by Jack, the owner. He not only helped with the dings, but was nice enough to help out with a few searches and scuff I picked up over time. Good pricing, awesome service, 10/10 would recommend to anyone looking for quality PDR services.
Left car at storage parking lot for a year and got some nasty hail damage. Jack took it over and made it brand new! This is the best shop out there
Jack is a master at dent repair. Just did another car for me and once again, I could not even tell a dent was there. Thorough and extremely meticulous.
There is no trace of the door ding. Great work and done quickly. Ill be back!
Jack by far is the greatest hail/dent repair professional out there . He is truly a master at his craft and on top of that he is kind and professional! I spoked to Jack about the hail Damage I received on my brand new car and he walked me through what to expect as far as the processing (I never experienced car hail Damage before and certainly not Texas Hail ) . I knew my car would be safe in his hands and he did just that! He even went above and beyond with helping with my crazy insurance and bank. He is a great person to work with and he gets the job done ! Trust Jack, he wont let you down !
Jack did an amazing job on a 2012 Buick LaCross that had a tree branch fall on the rear quarter. It was a severe dent witch he made almost completely disappear. Very informative prior to work and the result was better than I could have hoped for. Id give 6 stars if I could.
The owner is very professional and easy-going. Quality is superb and pricing is good. Was able to erase 2 dents on my vehicle in 30 minutes.
Jack is a professional and was able to me through the entire process of the insurance, repair, timelines, and expectations for repair.On top of that of that, he goes above and beyond expectations, and takes very good care of customers.
Great experience! they were ready with a detailed scope of the job and handled the insurance adjuster for me. The car looked fantastic and was really clean after the repair. The whole shop is really clean too! This was a stress free experience. thank you!!
Work was done very professionally. Jack has a lot of experience and it shows Ill definitely go back
I had a fantastic experience at Pro Hail and Dent repair. Within 30 minutes of calling, my car was being repaired for dents on the rear quarter panel. The quality of work was exceptional and pricing was very reasonable. I definitely recommend them.
Got my vehicle in right away. Amazing job, I cant even find where my dents were! Thank you for returning my pride to my Pride & Joy.
Very high quality service. Jake took good care of the car and deal with insurance. I can not find any hail damages after the repair.
Jack at Pro Dent was amazing at taking the dent out of my BMW. The dent was in an unusual place, right in the crease of the hood. When the car was ready to pick up, my husband and I couldnt even see where the dent was.
I did a google search to find a dent repair facility sort of close to me. This place had good reviews so I thought I’d check it out. I met Jack, the owner, and asked for a quick quote for a small dent from debris from a storm. Jack did an EXCELLENT job on the repair. I have an all aluminum F250. The truck is only 4 months old so I wanted the dent gone and it to be new again. Jack totally made that happen! I caught him between vehicles and it took about 15-20 mins. It probably would have been quicker but we were chatting a bit while he was working. The price was also very reasonable. I will for sure be using this facility again and I would recommend it to anyone I know. Thanks for doing such a great job Jack.
Excellent, quick, quality, and friendly service. Will definitely refer these guys to those who need dent repair services. They got me in and out under 30 minutes and were fun to talk to. Thank you!!!!!!!!
Excellent job removing some dings on my truck. The process took an hour and you can’t even tell where the work was performed at. I would highly recommend
Great service, my truck looks like new again. Jack does great work. Thanks
Everything about my experience at Pro Hail and Dent was outstanding! Jack was professional and explained the process as he went along. I accompanied my husband there to have a car assessed and I was amazed at the cleanliness of the garage. The drive up was clean and safe. As a woman I would feel safe going there alone. The customer service that we received cant be beat. I highly recommend Pro Hail and Dent Repair.
We had our Toyota Tundra & Audi S5 worked on for hail damage & door dings. Jack did an amazing job & explained the repair process thoroughly. He fixed the truck in 24 hours & worked on the Audi for an hour while we waited. Both cars look great. We can’t even find the original damage spots. Considering we were hit with 2 hail storms in the last month, I’m sure we will definitely be back for future repairs. Highly recommend Pro-Hail & Dent Repair.
I called Jack to ask about repairing my door ding and he said to come on over. He fixed it in 30 minutes, on the same day I called him. Its like new. Super easy for me and convenient to get it repaired on the same day. Hes a magician.
I called on Saturday morning and scheduled that day with the dentless repair to my prestine GMC Yukon Denali. I had a couple door dings on both sides of the vehicle waited 10 min total time. The dings are gone and wish I did this much sooner. The owner is very personable and guided me what the solution was for repairs. He did not try to upsale the repairs and paid what he quoted after the repairs was finished. I am very happy that I found the facility. 👍👍
Really good at what he does. Well worth taking your car there
Jack is the master of his craft!My barely driven Tesla Model 3 unfortunately had a decent sized dent on the side below the rear passenger door thanks to a hit and run in a mall parking lot. My first option was to report it to my insurance company, but I was concerned about a big rate increase with my insurance company (Ive heard mixed things but apparently anything less than $3k is not worth using your insurance).I then stumbled upon the idea of using a paintless dent repair company, but most of the companies I reached out to (many that were rated close to or right at 5 stars) told me that the job was out of their scope of work because of the way Teslas are designed (the shape + the aluminum design). Two companies (including Pro Hail) said they would assess the car first before making any commitments. I ultimately decided on using Jack because of his great reviews, a fair quote that came out less than the other companys quote, awesome personality. He was just a pleasure to deal with throughout the entire process.Overall, I couldnt be happier with the results. I saved at least $1500 by going with Pro Hail vs using a traditional body shop. When you look at the dent, you cant even tell anything happened.Thank you Jack for your terrific work and service!
Jack fixed the hail damage on my car. He made the whole process easy. I would definitely use him again but hope I won’t have to.M. Moore
I took my car to Hail Dent Repair Experts today to have a small dent removed from the part of my cars body over the tire. They did a great job on removing the dent and got my car in and out promptly. Nice guy who treated me with courtesy and who seemed to take pride in his work. Recommend!
Jack responded quickly to my web-based inquiry, and my car was in and out of the shop in a week. My car looks amazing! Jack worked directly with my insurance company to sort out the supplemental damage coverage. It’s as good as new!
Really great craftmanship. My car had over 400 dents due to the hail storm up in McKinney. Car was dropped off and picked up right on schedule and you couldnt even tell there was any previous hail damage! He also went above and beyond and added touch up paint to some chips and scratches I had on the front of my car. Highly recommend.
I think I had a shopping cart hit my beautiful Mercedes and they did an amazing job. You cant tell the dent was ever there and they completed it in 30 minutes. I highly recommend Pro Hail and Dent.
Went above and beyond did a great job. A professional you can trust. Amazing end result.
Great experience!1. Handled the insurance? Check2. Timeliness? Done a day earlier than expected3. Communication? Emails with progress4. Quality? Looks better than when it came off the factory lineOne other thing to mention. I have an aluminum truck (Ford) which adds a degree of difficulty. Not for Pro Hail and Dent!!5 stars, nothing more to say.
This is my second review for Jack with Pro Hail and Dent Repair. I noticed a couple of scratches on my trunk and Jack said it was no problem to buff them out for me. I made an appointment and I realized on his holiday, he came in specifically to take care of me. This guy is wonderful. He’s professional, courteous, and takes what he does very seriously. I can’t recommend him enough.
Most honest guy. Super nice snd friendly. Jack completely fixed a door ding while I waited. This my second time here.
I took my car in today and sat and chatted with Jack while he took out a deep crease made when someone opened their car door into the side of my car door . It was a deep one . His was not the cheapest estimate I got but neither did I spend the day dropping the car off at a body shop in the morning, ubering home and then leaving it for the day and then going back for it .i called made an appointment, brought it in at the appointed time and then I waited there while he did the work——a beautiful and skillful job ...completely and perfectly restoring it in an hour and a half . Some who had looked at it previously suggested it could not be repaired by the dentless method but was going to require body work and paint. So glad I took it to Jack .
Excellent service. I had to change my appointment at the last minute and they were very accommodating. The work was excellent, Jack was able to repair several door dings on both doors and fenders to the point where they were completely invisible.
The owner Jack is a good guy and does quality work. I definitely feel like I was treated fairly and all repairs were completed in a timely fashion. I would highly recommend Jack and his company!
Jack is a great guy and did a perfect job on our new car 10/10 would recommend.
I brought my (at the time) 2 week old BMW to Jack since the local tire shop put a ding in my trunk. Jack went around the car, took care of the trunk, and then took out 5 more dings around the car that I didnt even know I had. And he took them all out in less than an hour. Im thoroughly impressed not only with the quality of his work, but with the quickness too. Hopefully Ill never see another ding on this car again, but if I do, Im taking it straight to Pro Hail and Dent. Thanks again!
Jack is a great and genuine person. I called ahead and happen to catch him while he was at his shop. I came by and he assessed the door ding. I had a vertical door ding on my 2016 Jeep Patriot door body line. It was a nasty door ding to say the least. He repaired it, and now I can’t even tell it was there. His price seemed to be fair and reasonable.
Jack did a great job. Very accommodating
Fast service & went above & beyond to undo the damage Id done to my lease return.
Jack did an excellent job on my car. I would not hesitate to take my cars back in the future! Jack is very straight forward and honest and it was a pleasure to work with him.
Jack did a really good job on my 2016 Kia Optima. I really dont trust too many people with my car, but he really knew what he was doing. I had a really big dent in the front hood of my car and he took care of it with no problem and the process didnt take long at all. Very painless.Thanks Jack. Highly Recommended!
Omg, you will never see anything better than this.... Jacks work is superb... he is a proud craftsman and very reasonably priced for the detailed attention he gave my vehicle.Dont bother seeing anyone else....if he happens to be bogged down with hail work, be patient until he can fit you in....hw is worth the wait
This might be the single best service experience that I have had in the DFW area. Jack, the owner, is knowledgeable, fair and does outstanding work. If you are looking for great work at a fair price, look no more. I will be posting his card to our neighborhood association page as a solid recommendation!
Jack was quick to respond and very flexible with scheduling. My car looked beautiful afterwards too.
Had door dents on driver and passenger side of my truck. Fixed perfectly, cannot see them at all any longer, and the work was fixed quickly, within 90 minutes! Great deal, great work, definitely recommend!
Just saying Jack its a Pro.Very nice guy and affordable. I recommendWith 5 stars and the car dent its like never was there.
Jack is a true professional and quality service. Pro Hail and Dent provides Honest, Reliable and Timely service. His pricing is more than fair, and reasonable.
Jack Did a great job and make hails dents completely disappear.
Jack is a true craftsman, as well as an all around great guy! I had some unfortunate damage to my very expensive luxury SUV, in a hard spot to fix and Jack made it literally disappear. Don’t look anywhere else, he’s your guy! Great communication and super flexible with scheduling as well!
My car was damaged from recent hail storm. My insurance company sent me a list of preferred repair shops but when I looked at the reviews for them there were quite a few unhappy people. I did my research and found Pro Hail and Dent. Everyone gave positive feedback about this place so I took mine here. Very happy I did! Jack was very easy to work with, did an excellent job on my vehicle, and I didnt feel like I was dealing with a shop where they were just churning and burning for the money. I highly recommend going here.
I have taken my 1986 Toyota MR2 to Jack twice for dent and ding removal. The quality of work is amazing. He took every blemish out of the car. Any ding or blemish you have, take it here. You will never go anywhere else.
Excellent job! Jack, the owner, went to bat for us with insurance company and kept us posted every step of the way. He let us know when the insurance would only authorize a used part from a junk yard! We were able to confront Geico and get it changed. He treats people the way he would like to be treated! We highly recommend him!
This is a great guy doing great work!! You will not be disapoint if you take your car to him. Wish there were more businesses like this one around.
I came on advice on hail damaged vehicle and jack took time to help me and out and gave me great guidance
Jack did a great job and my Jaguar looks like new. He met me on a Saturday and cleared years of door dings. Highly recommended.
Jack was friendly and patient with all my problems. It was a great experience. I recommend Jack to people who want to get rid of hail dent nightmares.
I needed a dent repaired immediately and he met me there early and had the job done in 2 hours. Car looked great! My husband never knew!
Timely communications, quick turnaround, reasonable price, great service. Recomended.
Jack did a great job and made a shopping cart dent completely disappear.
Great shop, professional service, perfect repair! I brought my nissan titan in for hail damage and Jack did an amazing job on the paintless dent removal everywhere possible. He also worked with a body shop to get major unrepairable pieces completely replaced. Jack talked with my insurance company to make the whole process effortless on my end. I definitely recommend Pro Hail and Dent!
Awesome PDR! I came in with 2 dents, one was a nasty bedside door ding that was on a body line. My guy was patient and pulled it off (literally, glue pulling) and the results were surprisingly clean!
2 dents in the back of the trunk on my car were repaired by Jack. He is very professional and knows how to make dents disappear I highly recommend him.
Fantastic job! Such an easy process and my car looks new again! Highly recommend!!
I had amazing service here! Please tell anyone who needs this type of service to go! Thank you....
Pro Hail and Dent did a fantastic job! I very highly recommend this place for anyone looking to get hail damage repaired!
Jack was super responsive to my inquiry and fixed it next day in 30 minutes, perfectly
I am what is called a pseudo broker in this industry, I work with about 4 shops in the DFW area. And I can assure you I am MUCH more crtitical about hail repair than you could ever be. After all MY neck is on the line for the finished product. I know what to look for that you dont, before and after your repair. There are hundreds of shops across DFW and this is one out of all of them that I will use to do my clients repairs. You cant go wrong with Jack Duffie, after all he IS a PHD in pdr. ;) So whether you are here on your own or Ive sent you here, if Ill put my name on it, its about as good as it gets.
Jack D fixed 3 dents on my car and made it look brand new all over again..
Excellent work, will handle tough jobs others wont