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Hefferon Heating & Cooling LLC
37A Padanaram Rd, Danbury, CT 06811, United States
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Hefferon Heating & Cooling LLC
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An
Review №1

The whole process of getting the heating system replaced was easy, very professionally done, clean and fast, I would highly recommend Hefferon heating and cooling

Sa
Review №2

Wonderful experience, the guys were accommodating, prompt, professional and seemed to know what they were doing. The cost of service was reasonable and fair. It was so refreshing to not be over charged for great service!

st
Review №3

The guy that did the diagnostic and repair was great, very personable and answered all my questions. I will definitely use them again. The capacitor needed to be replaced, that was it. Quick diagnostic and fix. I didn’t give 5 stars only because I thought that $430 was a lot to pay for this. The part is $15 and the balance is labor for a half hours work. I’m very appreciative that the problem was diagnosed and I didn’t have to buy a new unit, for sure. It just seems pricey, maybe that’s just the market price, if so i should offer to make an equity investment in an HVAC company. :-)

Sa
Review №4

Great service and people, someones always ready to help when you call. Have multiple locations on the service agreement with then which is great as well. Very thorough and detail oriented as well. Even helped me over the phone troubleshoot and fix an issue, thank you Andrew!

Na
Review №5

Technician came by to diagnose why I have been able to turn heat on. He figured out what the problem was, and has ordered a new part for me.

De
Review №6

We are very happy with our decision to go with Hefferon for our new AC system. From the onset, Christina quickly scheduled an appointment, and Ernie (the owner) personally came out to review our project and took the time to explain in detail our options. He is honest, competitively priced, and provides quality products. The Hefferon team is professional, knowledgeable and personable. Mark, Glen, Evan and James did a fantastic job on several days of duct installation. Mark and Andrew installed and ensured the system was fully operational. Mark is especially knowledgeable, answered all our questions and explained the thermostat and maintenance. We cannot say enough about Hefferon, they are truly a caring company.

Ke
Review №7

Able to schedule appointment quickly even during busy summer heat. Andrew was awesome! He was knowledgeable and informative and took time to explain and answer questions during each step of the process. Highly satisfied with the service appointment. Definitely would recommend and will be following up for future repairs and maintenance.

Ri
Review №8

The heat pump system Hefferon put in last week is wonderful. The guys were quick, pleasant and knowledgeable. And at the end of the job, they cleaned up as if they had never been there. Thanks so much for getting the system in, and just in time for the heatwave. We could not be happier.

Ch
Review №9

I can not say enough nice things about this company. They are always professional and available when I need them. I originally called them for an emergency HVAC repair years ago and have used them for maintenance ever since. The office staff is very helpful and the technicians are amazing. They are genuinely nice people and won’t take advantage of you.

Ke
Review №10

Great experience with Hefferon Heating and Cooling! They installed central AC in my mid 70s home. Everyone from the installers to the office staff were a pleasure to deal with. The pricing was very competitive. I appreciated Ernie working with us to determine the best placement of the ducts. The install team was respectful of my home and answered any questions I had. The installation took about 4 days in total.

Jo
Review №11

We had the most amazing experience with Hefferon Heating & Cooling and would highly recommend to anyone who is installing AC or is looking for a service provider. From the initial consult, to the well-prepared site to the day of install, we were beyond impressed. They were neat and tidy and left the house clean like they were never here. The system is perfectly sized and kept my house comfortable all Summer. professional and communicative all the way through.

CO
Review №12

Absolutely professional. Technician was fantastic, credit to the company. Highly recommend. Will use for regular yearly maintenance after our repair call. Couldn’t have gone any better! Very hard to find service this good.

T
Review №13

Called for service on a system they did not install. After leaving a service inquiry on their web site I was contacted in about 15 minutes! WOW! in an age where you are lucky if anyone calls you back at all, I was lucky enough that they had a service tech in the area and they were on site in under 30 minutes. From the moment I contacted them they were professional and responsive. This service was for a secondary structure on the property but the main house needs a complete HVAC replacement. They are most definitely going to be contacted for that work when I am ready. HIGHLY RECOMMENDED.

Mi
Review №14

Hefferon definitely met and exceeded my expectations. After years of making do with window units I had a new central AC system installed in a home that had no pre-existing ductwork. Everyone at Hefferon was professional throughout the process from patiently answering my many questions at the start to making sure my cats did not escape while the work was being done. The system is running great and I couldn’t be happier.

A
Review №15

Always professional and on time. We use them for our annual maintenance for a hvac system they installed 4 yrs ago. We never have any issues. The technician is always respectful.

Ma
Review №16

Always reliable, fast and efficient service.. Mark, was extremely professional and knowledgeable... He reviewed what service was done, had a quick friendly conversation, and then he was done.. would highly recommend Hefferon Heating!

Jo
Review №17

Andrew came and accessed the problem and found that it was the motor. He had one on the truck and installed it. He also did a full diagnostic check. He was very thorough and polite. Andrew has been here before ! He is a very professional tech. I recommend the services very much.

Pa
Review №18

Very professional, caring and customer oriented. In this day and age those qualities are hard to come by. Highly recommend them.

Su
Review №19

I highly recommend Hefferon heating & cooling for all HVAC needs. Ernie, Christina and the installation team were professional, honest, on time and a complete hassle free experience. I had a complete HVAC system and hybrid hot water heater installed. They met all all deadlines and I have complete confidence they will meet all future needs. Hefferon should be your first and only choice.

De
Review №20

Hefferon Heating& Cooling LLC is now my go to A/C company. Their tech, Marc was personable and explained everything all along the way. And answered our questions with respect. I called to thank the company for such a great service rep and the owner answered the phone. That tells me much about the company. We’re now having them do some a/c changes to make our lives easier. I would highly recommend Hefferon Heating & Cooling LLC.

Ka
Review №21

Excellent and timely service. I highly recommend Hefferon heating and cooling

Ch
Review №22

Hefferon responded within hours to our emergency voice mail on Sunday. An appointment was scheduled for Tuesday. The technician arrived on time. After reviewing the particulars he determined the cause and repaired the system. Good to go within two hours. This was our first experience with Hefferon. They were highly recommended and well do the same!

An
Review №23

Had regular AC maintenance completed. Technician rep arrived on time with appropriate PPE/protective mask. He was very polite, professional, knowledgeable, and explained what he was going to do. We had this Technician before and his work is always very thorough. Thank you Hefferon, this guy is the best!

Ca
Review №24

I had my heating and cooling system replaced. I was confident enough to leave the installers doing their job while I went to work. I came home and the job was complete and everything in place. I look forward to doing business with Hefferon.hesting and cooling in the future. Their price was fair and they are great to do business with

Ni
Review №25

They tried to change the price by email as the technicians were arriving, because they were running late and were going to have to pay them overtime. When I called and complained that their running late should not cost me extra, they claimed it was a misunderstanding on their end. Then they proposed a 600 dollar option that would “not fix the system” and require them to come back another time to actually test it. I will not be using them going forward.

Je
Review №26

This is our first central ac. The serviceman explained everything as he was performing the maintenance. He also gave things to look out for. Great service!!!

bo
Review №27

Hefferons repair technicians were prompt, polite and very professional. Head technician Andrew C. found our HVAC problem within 15 minutes, replaced the part and also replaced a faulty part that could cause future problems for us. They inspected everything and cleaned the compressor housing. They will be our go-to company from now on!

Ca
Review №28

Came when expected, diagnosed and repaired what was necessary. Left the facility clean and was pleasant to all

Da
Review №29

Ernie Hefferon made the purchase and Installation of our new Train 2-Stage Air conditioning system with Wi-Fi, a real breeze! Ernie came out to my home andgave us an in-depth presentation for the correct system for our situation. His knowledge and experience gave us a complete understanding to make the correct decision for our home. And the pricing was very competitive. The Heffron team was very professional throughout the entire installation. All of the workmanship was meticulous and our home was barely disrupted during the installation. If you are interested in a new system, I would strongly suggest hearing what Heffron has to offer.

Bi
Review №30

Mark, performed annual maintenance on both my central AC and miniduct systems. Mark has been doing this service for the last three years and does a good clean job. Both units working well. Also, scheduling was easy with the office.

R
Review №31

These guys are GREAT !! I am a hard person to wow but they wowed me !!After SO many calls to OTHERS for quotes “ i got no shows or a rep that couldnt answer my questions or they were over priced “After seeing reviews and the trane website i reached out to Hefferon and Ernie called me to schedule a visit. He called prior visit and was on time.Fast foward a full new install and test of system i am a Very happy customer.Every team member that came to my home was clean professional. They cleaned up after them selves and it looks like they were never there. The workmanship iwas fantastic and these guys were definitely professional in every aspect that one would ever expect. They went over every question and concern that me and my wife may have had and answered it honestly and walked us through the entire set up of our new system. The owner Ernie even called mid installation days to follow up to see how things were going. After everything was done he called to follow up to make sure everything was to my liking.I’m in customer service myself and I have people who visit homes and lets just say I was WOWED FROM start to finish with this company.

Pa
Review №32

Friendly and professional. Came on time and was very pleasant I deal with. Would recommend!

Jo
Review №33

Great team of technicians and office staff is very accommodating. They are extremely professional and explain everything they find in running diagnostics and needed repairs.

Sa
Review №34

Reliable courtesy and professional and satisfying with the service…

Jo
Review №35

Ernie and his team delivered high quality service. I had them replace an old furnace in addition to adding a 3-ton AC unit to the home. They were on-time and did a terrific job.I had asked 3 HVAC guys to provide bids. Hefferon was not the least or most expensive but they were very thorough in the detail in their proposal and I was able to speak to Ernie, the owner, and felt confident in the high touch service they deliver. Give them 2 thumbs up.

Lo
Review №36

Excellent experience with Hefferon. Like many others, my AC was badly effected by the most recent storm. It was a Sunday morning when it just stopped working. My friends had highly recommended Hefferon. Someone came later that morning to repair/assess the problem. I believe his name was Andrew, who was extremely efficient and professional. I needed a new motor blower which had to be ordered. The part came in a timely fashion and Mark came Friday afternoon. He too was very professional and informative of exactly what he was doing to repair the unit. All for a very fair price! They were very accommodating to my schedule, which conflicted with their normal business hours. I was very impressed with my overall experience with everyone at Hefferon. Needless to say, I too highly recommend this business for all your HVAC needs! Thank you!

Ni
Review №37

Hefferon installed a new HVAC system in my house last year and they were great. Very polite and professional. We use them for our system maintenance and they are thorough and responsive to any problems or questions. Highly recommend!

Jo
Review №38

Mark was very professional. Very polite. Always told me what he was doing. Can’t say enough about his service

Ma
Review №39

Heffron Heating and Cooling is the most professional and reliable HVAC company in the Danbury area, likely the entire State. In dealings with Heffron, you know you’re getting honest answers/advice so there’s no need to worry about being taken advantage of in a situation you have limited knowledge. They also provide fair pricing, you usually know the cost before the service begins. I wouldn’t consider any other company for my Heating and AC needs. Thank you Heffrons!

Ka
Review №40

Friendly, polite, and professional! They got the job done efficiently and we are very happy with our new heating system. Thanks, Hefferon H&C!

Je
Review №41

Hefferon is the BEST at what they do. I have needed them three times, and every time they are always polite and reliable. They are willing to explain what they are doing, and to repeat it patiently to me when I ask them to, for whatever reason.This last time they came I needed a new unit on my roof. I got a reasonable quote from them. They arrived on the date set, and at the agreed upon time. I was thrilled with their work and with the fact that they finished the same afternoon. It was really hot up there and they never complained!

Sa
Review №42

Technician was very knowledgeable and professional. Definitely recommend this company.

Ne
Review №43

On time, friendly and professional services. They educated me on what was wrong, and did a full diagnosis on the ac system.

se
Review №44

Wow - first-class, top-notch expert service at a fair price! That is hard to find these days! Like many others who had their A/C knocked out after the tropical storm the waiting time was days to get someone to my house. Hefferon went above and beyond to slot me into their schedule for the next day and Andrew even showed up a few minutes and made quick work diagnosing the issue. He knew exactly what he was doing, he had everything he needed on the truck, and in a few hours we were back in business.I really appreciate their customer orientation, knowledge, training and experience as well as their fair price. They have me as a customer for life!

Ch
Review №45

Adam was extremely thorough and very professional on time and courteous.

Ja
Review №46

Very professional efficient organization. My tech Mark is always courteous, thorough, knowledgeable and professional.

La
Review №47

Hefferon is a life saver! They are one of the easiest companies to work with! My husband and I just purchased our first home in January and when we had it inspected we were told my the inspector that since it was winter we werent able to have the central air tested. With everything else checking out ok we assumed that the central air would be good as well. We were unfortunately wrong! We found out on a Saturday that it was broken called one other company out they diagnosed it as being look on freon. They filled it left and it still wasnt working so we decided to try other companies. Hefferon was one of the ones that we called. They were nice from the very start! Andrew S came out on a Friday cleaned the machine and told us that it looked like it hadnt been maintained in a while he thought that the machine being dirty might be the issue, so he cleaned it and left. The AC worked all day Friday into Saturday then stopped working again. I called them Saturday afternoon the on call tech called me back within 10 minutes of when I left the message. He stated that he would contact Andrew and the owner and let them know. Monday morning I got a call from the office and they stated that Andrew would be out that day. Sure enough he was here! He looked at the unit outside and told us that there were several parts that needed to be replaced and told us a cost. He also told us the cost of replacing the whole unit. He didnt pressure us at all either way and told us that it was up to us and what we were comfortable with. He left my husband and I to talk while he went and looked at the unit downstairs. We decided it would be a better idea in the long run to replace the whole system. He got us the quote right away within 24 hours and was able to schedule us within a week! He came today to replace the unit and he was so professional and polite. I cant thank him enough! He was amazing and we will forever use Hefferon!

da
Review №48

This is my second time using Hefferon Heating & Cooling. Ernie and his crew have always come through me. Showing up on time, clean and neat and ready to work. Everyone was dresses in proper PPE for Covid 19. All work spaces were left clean and neat at the end of the day. Pricing was very competitive both times I have used Hefferon. I also use Hefferon for all the cleaning and maintenance every year because I can trust them. I will use them again anytime I need heating and cooling done. Well run company!

Je
Review №49

Extremely satisfied with the entire Hefferon team. First year in my home I had placed a service call for basic maintenance in June 2019. A service tech named Andrew came out and was extremely knowledgeable and professional. March 2020 I was having more serious issues with my old unit and placed a service call at 9:00AM on a Friday. Christina had Andrew out to my home less than an hour later. After the diagnostic began there was a need to allow the compressor to cool down on the heat pump. Rather than come back another day, Andrew left to another job and returned a few hours later to finish the diagnostic. We decided that with the age of the unit, replacement was the best option. A day later Andrew emailed me with numerous options, detailed pricing and clearly and concisely answered any questions or concerns I had. After the proposal was signed they scheduled the install soon thereafter. The install was as smooth as could be. Andrew arrived on time, explained how the job would be completed and was sure to wear shoe coverings when entering my home so that no dirt would be tracked in. They worked throughout the day and I barely knew they were even there. After install Andrew went over every aspect of the newly installed air handler, heat pump and thermostat and again answered any and all questions I had. I look forward to doing business with Hefferon in the future and highly recommend them for any and all of your HVAC needs.

Tr
Review №50

Extremely satisfied and pleased with the service of my furnace. Service Tech Mark was extremely pleasant and knowledgeable. Would recommend Hefferon services without hesitation.On another service, still extremely satisfied and pleased. Service Tech James updated our AC thermostat, which he noticed was not working correctly. He took the time to explain all the extra features. Would definitely recommend Hefferon services. Thank you to James=}

Al
Review №51

The Hefferon team were incredible! I had a central A/C system that looked hopeless, I had gotten quotes that were sky-high, then Hefferon came, diagnosed the problem, and gave me a choice of replace or repair; we repaired and I could not be happier. Everyone else wanted to replace the system, Im so glad I went with Hefferon -- they repaired for a fraction of the price and A/C is working wonderfully.

Ph
Review №52

Hefferon HC replaced our boiler this month and did a great job. They were knowledgeable, skillful, and delivered their service exactly as promised. Installation took one day and we hardly knew they were there. The owner, Ernie, visited before during and after, making sure we were satisfied. His company delivered quality service at a great price! We are very happy with their service.

Ba
Review №53

I like to give praises where praises are due. Hefferon Heating and Cooling just installed a Trane Air conditioning system in our 1956 year old home. This company is exceptional. Ernie Hefferon came to the appointment when he said he would and discussed our options. We thought we were going to get a ductless system and after evaluating our home he felt that the traditional system would work better to suit our needs. Ernie sat down with us and answered all questions, provided us with the estimate and followed through with seeing the job until completion. Sam and all the installers were fantastic. Covering floors and furniture with drop clothes, their shoes with booties. These gentleman had to work in a hot attic for days installing the duct work.They even hung the air handler in the attic so you wouldnt get any vibration. At the end they took the time to explain how to work the system. Ernie told me he had a great group of men who worked for him and he was absolutely right. Dont hesitate to call Hefferon you wont be sorry.

Bo
Review №54

We decided to install AC only upstairs in our home as we did not want to lose valuable closet space by installing vents downstairs and felt the AC was not needed downstairs. Ernie came out and fully explained our options. He came up with a good solution that worked perfectly for our house. The crew installed the system very quickly and professionally. They were on schedule and very efficient. We are extremely happy with the system. Hefferon H&C is a very pleasant company to work from Ernie to Christina the Office Manager and the installation and service technicians - highly recommend!! Great customer service - and that goes a long way! They are very knowledgeable about the equipment and answer all questions and most importantly, listen to your needs!

Ho
Review №55

Hefferon replaced my 12 year old hot water tank this month. A convenient appointment was made and two technicians came on time with everything that was needed. As usual they were careful to cover the floors and clean up. Everything is working very well and what ever questions I had were answered. Hefferon normally services my heating and cooling systems and keep things operating well.

je
Review №56

Ernie was nice to work with and he helped me find just the right product in my price range. He was able to provide lots of options with quotes. Glen and Evan did the install and both men were very professional, courteous and safe under the current COVID conditions. They did a great job ~ I barely knew they were there as I worked from home! Thank you again! Jen Ucci

Er
Review №57

We needed an old, undersized, two zone system upgraded with special focus on replacing poorly sized, inadequate duct work. Ernie evaluated our system and spent the time to explain his plan, his choice of equipment, and how our system would improve with the changes. The quote we received from Hefferon was as good as or better than those of other AC installers for the same or better equipment.The crew from Hefferon showed up on time every day. They worked a full day without wasting time. They were professional, polite, knowledgeable, and efficient. They patiently answered questions from over-involved homeowners. They cleaned up after themselves and kept their work areas neat.We also had them clean and service our other two units. They did a more thorough job than any prior service weve had (weve had them cleaned and serviced annually for the past 9 years).We highly recommend Hefferon and will use them again.

AM
Review №58

Mark arrived right on time for appointment on 5/4. He was here to perform Spring maintenance. He explained all of the work that that he was going to do beforehand and communicated with me throughout the process.I have been very pleased with Mark and Hefferon as a whole. I will continue to use them for all heating and cooling needs.

An
Review №59

We had 2 new AC systems installed after 20 years -glad we chose Hefferon. Their techs were on time, knowledgeable, courteous, did a great job.

Fa
Review №60

Ernie and his team are very professional and it shows in the work they did for me. Im very happy with the Trane heat pump that they installed. They installed the outdoor unit, ran new duct work in the attic of my raised ranch, and also subcontracted the electrical work to be done the right way. The ductwork is immensely tidy and the attic is still very usable for storage. They even relocated the ductless mini split system that I had in the living down to the lower level for free. Im very happy that I dont have to use baseboard heating anymore. The central air conditioning and heating is the only way to go and its definitely worth the price. The Hefferon team will treat you right. Thanks.

Ed
Review №61

We have wanted to replace or HVAC for a couple of years, and happy we waited because we found Hefferon. From Ernie first meeting I knew we would go with his team. The guys just left and if not for our new system you would never know they were here. Clean, neat and courteous! Brave Hefferon!!

Na
Review №62

I was having an issue with the air handler to my heat pump leaking hot air into the closet where it located. I wanted a consultation on how to correct this and heat and balance my system better. Mark came out and found several issues that he easily fixed explaining everything to me. I am thrilled with how he handled the problem. He is now my new guy and Hefferon my new HVAC company.

Sa
Review №63

Ernie and his team just installed central air in my home. All of his staff were professional, punctual, courteous, and skilled, especially Sam, Glen, and Evan. They even fit me in earlier than originally scheduled to accommodate for some heat-related health issues I have. From start to finish, I was so impressed with what they delivered, I’m writing my first ever review to tell you to go with this company. No sleazy sales pitches or up-selling stuff you don’t need. Just a good, honest family business. Thanks Ernie, Christina, and team!

Ge
Review №64

Our 25+ year old air conditioning system needed replacement. I sought bids from 3 different service providers. One was cheaper but the system did not get good reviews. One was ridiculously over priced for the same lousy system. Hefferon had the most highly rated replacement systems and came in with the best price. The installation had to replace the air handler and associated piping in an incredibly difficult attic crawl space with only a pop up hatch for access. The crew of technicians got the job done in a superb craftsman like manner. The installation work could not have been done any better. The new system is a thing of beauty. I highly recommend Hefferon. A terrific job well done.

Ro
Review №65

Have always been satisfied with the service. Have never had a technician who wasnt polite. Each was prompt in his arrival, did the job he was here to do, and did it in a professional manner. No complaints coming from this lady. Have no hesitation in recommending Hefferon to anyone.

be
Review №66

Called Hefferon to get a second opinion on a furnace service repair recommended during a routine inspection by one of the other heating and cooling firms servicing Danbury, CT. Boy was I glad I made the call! The part did not need to be replaced and I saved over $300.00. Who you choose to work with matters, and I feel I can trust Hefferon to provide professional and honest service.

De
Review №67

Last week we had an emergency heating situation, which was remedied by the skillful tech team of Mark and James of Hefferon Heating & Cooling.We found the company on a HVAC google search.The office manager, Christina, took our call and sent the techs to our home ASAP. We were impressed by the quick response to our request; by the pleasant and courteous demeanor exhibited by Mark and James; and by the high level of professionalism demonstrated and overall excellent service provided during their time in our home.As a result of our highly satisfied experience, we signed up for the air conditioning service contract.Hal Dalcher and Debbie Smith

Ga
Review №68

Very impressed with the tech and services performed. He arrived early and immediately began a discussion about our system. Found a minor problem, they had a replacement part and was done.Provide a heads up on the age of the system and if a problem should arise to call the office

Br
Review №69

I was having a problem with my AC unit, called them early and they were there late in the afternoon. Luckily I have the maintenance contract. Everything was back to normal by the time he left.

Pe
Review №70

Excellent! I had Hefferon bid because they had the highest rating. Then there price was better than the other bidders. Finally the work progressed painlessly and the changes we had to make we worked out very nicely together. I would recommend them to anybody.

Ba
Review №71

We had a very good experience working with Hefferon. They were professional and a pleasure to work with - from the initial visit through installation. I highly recommend.

Ad
Review №72

We had our new heating and cooling system installed a few days ago and we are very happy with the way the job was done. They were on time, very professional, and did a very nice job. Ernie was very helpful answering our questions when we decided which system to buy.

Ro
Review №73

Excellent, honest evaluation and explanation of the central air problem. Although pinholes are in the coils causing compromised cooling, Andy gave us a few current fix options as well as longer term resolution options for our 15 year old Trane system. For now, we went with the least expensive approach and are all set with great cooling for the balance of this summer. We’ll have the Hefferon team out early next spring for maintenance and decide if we want to repair or replace the system, or continue to wait and see if we can get the estimated additional 4-5 years of life out of it. Reasonable pricing for this fix (Freon, cleaning and filter). Very satisfied customer.

Te
Review №74

Great central A/C installation by Andrew and team. Very professional and neat. Highly recommended!May-2019 . Almost a year later. Mark R. came by to do the annual maintenance. Great job, very professional and clean!

MA
Review №75

My husband and I were very pleased with Ernie and his company. Andrew and the technicians were all polite, knowledgeable, and thorough. They were diligent workers, and were always willing to answer my questions and explain things to me. Their professionalism and the quality of their work was outstanding! I highly recommend this company!

ry
Review №76

Was looking for a company to come look at our furnace after we bought our condo. Reached out to a few other places multiple times and got no response so after reading some reviews we decided to go with Hefferon. Called them up and scheduled an appointment quick and easy, the service men (Mark and James) showed up on time and were very friendly and helpful. They took the time to look over my furnace and explain what was going on and the different options we could take going forward. Even signed up for a service plan so we are now a priority customer. Definitly glad we called these guys and will be sticking with them. Thanks!

SH
Review №77

What a find! The 21 five star reviews made me consider Hefferon for a compressor and air handler replacement, and they were great. Everything about the process was first rate.Ernie Hefferon is a knowledgeable involved owner/operator who has assembled and trained a skilled group of employees. He uses quality equipment and does quality work at a fair price.Make it 22 five star reviews.Update..9/7/18 Second air handler installed last year and drainage problem solved this year confirm everything I said in my earlier review. Quality business that treats their customers well and knows what theyre doing.IN CASE ITS NOT CLEAR...The first two paragraphs were from 3 years ago. The follow up and continued support has been outstanding.

G
Review №78

They are very honest, reasonable and professional team.I am a business owner and worked with so many different HVAC guys in NY but Hefferon is one of most pleasant team I found.We are very happy with Mark, Kristina and their team. Looking forward to work with them again .Nuru

Ro
Review №79

Ernie Hefferon was highly referred to us by close friends, but still, I had multiple quotes from a few local AC contractors to install a full central AC system in our home. Ernie stood out as competitively priced, but most importantly, super knowledgeable and cool to work with... I had to have someone I could trust. He and his guys were out in 95 degree heat all week installing ducts through closets, registers in the ceilings, etc... in that crazy 150 degree attic, and did an amazing job. They worked with a vacuum at their side and cleaned as they went. We had an incredibly difficult aspect to our project... to get a duct into a lower roof-line for our family room and while every other contractor said it was impossible, his guy Andrew treated that like a challenge and made it work - it was INCREDIBLE. All closet duct-work was done in rigid metal... very high quality workmanship. The system is perfectly balanced and keeps the house cool and dry effortlessly on the hottest days. And, of course the I-Phone app to control everything makes it extra-cool!I recommend Ernie Hefferon and his business without hesitation. He was professional at every point and completed the job on-time (and for the exact amount he originally quoted). Have him install your system!

sa
Review №80

I just started using Hefferon, and can only say how great they are. This morning my house was not heating, I called Hefferon and they had some here in an hour an a half.The technicians are very professional, explained everything to my husband and me, and tonight I have a toasty home,

Le
Review №81

Ernie and his crew have taken care of our HVAC units for years. Due to their maintenance and repairs, we have had no problems staying warm in the cold and cool in the warm!

Ro
Review №82

Doing business with Ernie Hefferon has by far been the best repair experience I’ve had during 22 years of owning this house. First off, I was to deal with personable Ernie himself, not with some sales rep whose commission would be built into the price. The replacement of two compressors and air handlers was accomplished in two days by polite, competent, and well-spoken technicians who didn’t seem to mind a question or two from me along the way. Don’t even bother to get alternative quotes; you won’t do any better.

To
Review №83

Hefferon was prompt, delivered on time, and did a great job. They met the estimate and the installers were professional and well equipped for the job. My system is working as advertised and I recommend them highly for any installation. Five stars, and if there were six theyd get that too!

Di
Review №84

We just moved in and wanted to make sure our heating system was running efficiently. Mark who performed the maintenance service was excellent. He explained everything and went over what to expect for the spring maintance on the central air conditioning. We were very happy with the service from Hefferon!

Ed
Review №85

Ernie and his team are outstanding. I did some research, called three companies and received proposals. Hefferon Heating and Cooling offered a quality system at a fair price. They even helped with rebates from the utility companies that others didnt even mention! The team did a great job - courteous, on-time and neat. I would recommend Ernie to anyone.

Mi
Review №86

Arrived on time. Found my problem and handled it quickly. Very nice polite service man who was very knowledgeable. Charge was reasonable. Ill be using Hefferon from now on.

Ch
Review №87

I needed someone to come out and diagnose a problem we were having with our forced air heating system. They notified me who was coming to my house, and when he would arrive. The day of the appointment, I was notified when he was on the way. Information he gave me has made a significant positive difference in our home. I highly recommend this company. I will use them again.

Al
Review №88

Ernie and his team were fantastic. We must have gone through 5 different companies during our search for a new furnace and Central air install, none of them came close. Ernie was by far the best and easiest to deal with. Once the team was onsite they got to work and were all excellent people. Work place was cleaned before they left and now my house is very comfortable. Big thanks to Hefferon

Jo
Review №89

I am writing to recommend Hefferon Heating and Cooling for any job you may have. Ernie and his team exemplify what customers should expect when dealing with a contractor. When Ernie came to give me an estimate to replace a central air conditioning system he was honest, upfront, and offered competitive prices on quality equipment. In short, after a brief consultation with him I could tell he was both sincere and passionate about his work. It was clear that his top priority was getting the job done, on time, neatly, and with superior workmanship. Ernie’s technicians arrived on time each day ready to work. They were professional, polite, and courteous. They continually updated me on the progress and sought my approval for even minor changes to the original plan. From start to finish my entire experience with Hefferon Heating and Cooling was top notch.John- Danbury

St
Review №90

Andrew S and his assistant were fantastic. On time, explained everything and went over and above to make sure our home was safe from carbon monoxide. This is the first time I called Hefferon and I will continue to use them in the future!

Co
Review №91

Ernie was amazing to work with. Honest, kind, and very good at what he does. We had several different heating and cooling companys work on our central air over the years, but when it came time for it to be replaced - we called Hefferon. They are the best!

Li
Review №92

I just returned from vacation when I discovered that my central air conditioning stop working. It was 91 degrees in my house! I called 5 different places and no Company was willing to come out to my house on a Sunday (if they even bothered to answer their phone) except of course Hefferon. 😊 Their tech Andrew was very professional, and super enthusiastic about doing his job well. He also spoke highly about his employer, and their high standards of maintaining good relations with their customers.As a small business owner myself, I appreciate those who work hard and offer a valuable service. They now have a customer for life. 😊THANK YOU!MIchael Lisi

D
Review №93

Our furnace stopped on the coldest day of the year! Hefferon came out that day, diagnosed the problem and got us a new, energy efficient furnace that works beautifully. They are extremely knowledgeable, responsive and they worked within our budget. I am a local Realtor and will be recommending this team to my customers! Thats how confident I am of their company.

Ma
Review №94

Called for Fall Maintenance in our new house. Mark came by and got us all set up. Fantastic service! Thanks Hefferon Team!

To
Review №95

Outstanding Service! My central A/C had broken on a particularly hot and sticky day. Hefferon was able to reschedule to get me an early appointment, sending out an expert and friendly technician, Andrew, who was able to diagnose and fix my problem IMMEDIATELY. I highly recommend Hefferon to anyone experiencing an A/C issue.

Br
Review №96

Great service! We had new heater and a/c units installed and Ernie and his team were terrific. They even offered to help with a problem we were having with poor air flow to certain rooms in our house due to improper ducting done by the original installer. Pricing was very competitive and they assisted us in getting rebates from the manufacturer and also our energy provider.

Bi
Review №97

The crew did an excellent job installing my new furnace. Not only were they friendly, professional, skilled and efficient, they were extremely informative. They even did a great job cleaning up upon completion which was sooner than predicted Highly recommend.

Ri
Review №98

The entire staff at Hefferon Heating and Cooling is courteous and professional. The installation crew was knowledgeable and diligent paying attention to every detail. They enjoyed their work and showed pride in it.We will recommend Hefferon Heating & Cooling to anyone in our area.- James and Deborah Malone

De
Review №99

Ernie and his crew were professional, thorough and knowledgeable. They arrived on time, did excellent work and cleaned up when they left. We had a new furnace and a new central air installed. We are very impressed and highly recommend Hefferon Heating and Cooling to anyone looking for heating and/or cooling work.

Ka
Review №100

I have used two different HVAC companies over many years and had not been that happy with their service. Decided to try HEFFERON based on the reviews and can you tell you that they are without question, a five star company! Andrew and Mark are fabulous technicians! Very knowledgeable and skilled, and importantly, honest! Excellent service at a fair price! Highly recommend!

Information
7 Photos
100 Comments
5 Rating
  • Address:37A Padanaram Rd, Danbury, CT 06811, United States
  • Site:http://hefferonhc.com/
  • Phone:+1 203-790-8826
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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