I came in today to get a service performed on my vehicle. Everyone I encountered was extremely professional and exceptionally nice. They have a really nice customer waiting area with comfortable chairs, charging stations, and clean restrooms. It even has a little waiting area for small children. How lovely! ☺️Overall great experience!

My husband and I arrived at the dealership to look at the new Nissan Frontier, but we were still interested in another vehicle somewhere else. We explained to our salesman Austin B., he understood and wasnt pushy or spoke negatively about our other options, unlike the other location we went to when we explained our harddecision as we liked both. We arrived back at Matt Bower, and Austin greeted us again and not once did he come off pushy. Austin B. Was very pleasant, humble, and made our car buying experience very nice. By far the best car buying experience Ive ever had. Thank you Austin!

I purchased a new vehicle on Sept 1st 2021. Ron Coleman was my salesman. I informed him I already was approved for financing and I would like to use my approved financing. He informed me Nissan motor credit had a 2.9 interest rate I gave him permission to try for financing with Nissan motor credit. No other creditors. I have received at least 10 letters in the mail from creditors that they tried to get me approved through when I already had financing. I understand getting a lower interest rate but the other creditors obviously were not lower than the 2.9. I did not want all them hits on my credit report. This is the third new car we have bought in 2 years. We plan to buy another Nissan in 2022. I recommend Sandy sansing Nissan in Pensacola. Ask for Ryan. Also they put nitrogen in your tires and locking lug nuts which is not required and charge you the added expense. You do not have to have nitrogen in your tires. My initial salesman was Anne

I walked to this location from my job while being stuck at my job for 2 weeks a because my truck broke down on me. Austin Buchanan and his Manager worked so diligently to help me get into a vehicle where I can get back and forth home. I appreciate both of them because I was really at a tough moment and I needed help. If you need assistance with a vehicle come to Matt Bowers and talk with Austin he will help you ride off. Thumbs up to you guys thank you so much again!

I had a great car buying experience here. I had done my research ahead of time and they had the best deals I could find. Once I was there Mike helped us with a test drive and we looked at several other cars. He never rushed us and we never felt pressured. It was a relief that we could really take our time and make sure we were making the right choice. The financing process was super easy and painless and Derico was so pleasant to work with. The best part...I love my new car.

I did not have an appointment for an oil change - I was just a walk-in. Friday morning, very busy service department, so I expected to be there for half the day. I was in and out in less than an hour and a half. Great job! Everyone was friendly, helpful and professional.

After having purchased my car a few months ago, I’ve had the most incredible service experience from the staff at this Nissan dealership.A special shout out to Jade Smith. She has been incredibly helpful. I’ll certainly be buying my next car there!

Recently had a trip from Louisville Ky to Daphne Al. My car had gone into limp mode and wouldnt go above 1k rpm. Had replaced gas pedal and throttle body myself and couldnt get it to relearn. Enter service dept phone call. Dropped it off and they did the relearn. Left and it had same issue. Came back and the mechanic DJ, who is under Bo the service writer, stayed on his own time to figure out the problem and had it fixed by 10am. They saved me almost a thousand dollars for a truck and trailer to tow my car home. The service these guys offer is above and beyond the definition of service. These guys treated me like family! Highly recommend. Thx Matt Bowers Nissan, Bo you rock, DJ words cant tell you thanks enough. 🤝👊

Austin Buchanan was an awesome help in answering questions concerning the new frontier 2022. Wanted to come in and see the inside of the cab and he gave me a full walk around. Thanks for the help Austin.

Our experience with Matt Bowers Nissan Eastern Shore was awesome. We visited 3 other Nissan dealerships in Mississippi and Alabama. We felt like the previous salespeople were dishonest and unworthy of our business. Thank you for a positive car buying experience.

By far this is one of the most friendliest staff from the lady christi who took care of me and the hospitality of this place was a great experience, the service was fast and they even had time to give me a friendly free car wash.

Service techs are efficient and fast! Got my oil changed and tires rotated, and I was in and out in no time!

I have a 2019 Nissan Altima and have had it serviced here a couple times and seem to have nothing but problems. First time I was here I had my oil changed and they left the oil fill cap off and my entire engine bay was coated in oil. I took it back and they made a poor attempt to clean it up while I had to wait. The second time my door lock quit working and I could only get it fixed at the dealership. I was charged almost $1,400, spent two half days there that I had to take off of work and less than five hours after I left my passenger door does lock, it just won’t open. When I called I was sent to voicemail twice when asking the operator to speak to someone before being told that they will try to get someone to call me Monday. I am beyond frustrated with them.

Very poor. We purchased a Nissan Kicks from them because they had vehicles in stock. We live in Pensacola and inventory here was low due to the car shortage. This is our 3rd vehicle purchase in 3 years and the worst car buying experience we have had. The salesman was very pushy and kept trying to play me against my husband, although my husband was the one purchasing the vehicle. We were already pre-appoved through PenAir and we told them that. They told us Nissan was offering 2.9% percent so we agreed to apply through them. Imagine our surprise when we got several other credit hits for other financing. We were approved with Nissan so we are not sure why they checked other places. Then they wanted to charge way over sticker price and add a fee for filling the tires with Nitrogen - we didnt ask for that and were not paying for that. In the end we are happy with our vehicle - we replaced a previous Nissan Kicks that was totaled - but we would never buy from them again.

Vanessa & Ronnie were great to work with. They are both consistent and made sure I was happy and satisfied with my purchase. They also explained how the process works when buying a vehicle.

Every time I have had my car serviced at this dealership, the service has been prompt, courteous and completed expeditiously!! I never received service before like I do here.

ChickFil A type customer service!!! Went to them because I smelled antifreeze, and to diagnose my backup lights/sensor issue. Well ended up needing a radiator and a recommended tune up due to the age and mileage, and SHANE took great care of me!! I will be taking my Armada to them anytime I have an issue and I would recommend anyone that needs a Nissan serviced to Matt Bowers Eastern Shore Nissan!!

I was very pleased. They gave me a great offer on my trade. They gave me an excellent deal. They did not force anything on me that I did not want to purchase. They took out the time to get the best deal they could find for me. I will definitely be back :)

Purchased my new Nissan Rogue from here and cant say enough good things about the staff....especially JADE SMITH, who went above and beyond to show me EVERY detail of the new car and took the time to assist me in making the decision on this particular purchase. I am very pleased with the purchase I made and would gladly recommend to my friends and family to go see JADE SMITH at Matt Bowers Nissan for all of their future car purchases.

After 2 bad experiences with Nissan of Mobile, it was a breath of fresh air dealing with the service advisor at Matt Bowers! I needed to have my wifes car service & was rained out at work, so I called to see if they could do it that day. The service advisor I spoke with (Shay) said there was a couple of cars ahead of me in line, but they would be glad to squeeze me in. They did just that, I was in & out in 30 mins for an oil change & car wash!!! Thanks again & we will definitely be back!!!

We purchased a car after looking at it on the website. We drove down from Tennessee and had an incredible experience. Both the manager and our salesman went out of their way to make us comfortable and to make the purchase as easy as possible. This is the fourth car weve bought from the Matt Bowers family of dealerships, and another reason why he will continue to get our business. Our experience could not have better!

I wish I could give 10 stars!!! I was on a hunt for a specific model and year and of course low miles when I was lucky enough to find Mike, Jeremy, and Justin at Nissan! Whew! Stress relievers!!! Being short staffed at work and living in Pensacola made it a very hard task to get over to look at the vehicle that I wanted. They constantly kept in touch with me via text message and phone calls and even did a video of the vehicle so I didn’t have to drive all the way over there and then came to my house to deliver it! We did the paperwork right from kitchen table!!I cannot speak highly enough about the customer service at Nissan.Financing was super easy and everyone worked with me very well on the numbers that I wanted to make sure that I got the vehicle I wanted!!

This was an awesome place to purchase a vehicle. They were so friendly and professional! I cannot say enough good about this place. They made buying my vehicle so easy and worry free. There were no surprises, no extra fees, no problems at all! From the first phone call to walking out the door with the keys in my hand, it was an amazing experience! They made me feel so special and made this process of purchasing a new vehicle so pleasant! Thank you Matt Bowers team for all of your efforts in making my purchase such a great experience!!!

Vanessa was extremely friendly and helpful. She was a great sales person.

My experience was very pleasant and professional. My advisor, Bo, kept me updated about the progress of my vehicle and any services that were recommended. I will definitely return to this location for all my future service needs!

I don’t know if people read this but anywayNegotiations with mrs Vanessa were ok until I could not make it to the day for test drive . I went next day and she told me she had day off that day, it was ok for me but I sent all documents via email and we agreed with price after trade in so again I had to do more paperwork with a new salesman .Fiancé guy was ok until I said I dknt wanna buy nothing else, no extra warranty no protection for leather etc . His face turn mad and I can feel the upset on him . Sorry bro but I’m not interested .I went back next day to turn in the title of my trade in and Mrs Vanessa was there . She didn’t even have the one min time to said thank you or at least said a word to me . I handle the title to the finance guy and leave .No good experience of all .

It was ok! I just wish someone there would have informed me that I couldve used a car as a loaner until mine was fixed.

The best ever. Very good service. Everyone there was friendly and polite and helpful.Shay Mathers was a great help, he is a great asset to your dealership there.

Very prompt and excellent customer service.

Good experience . Friendly and very helpful

Worked with a sales woman named Tessa, she was great and read each step of the process with me. knew when to ask the right questions, wasnt pushy, and easy to talk to during those lulls like waiting for credit checks and running numbers etc. Would be happy to work with her again or recommend a friend to her. Was very patient with me as well.The facility was nice, bigger than most Nissan dealerships Ive seen, had a fair selection of the vehicle I wanted. The other staff was very courteous as well, I believe I worked with a manager named Voss as well. Nice guy liked to talk with you but wasnt overbearing like many managers I met while doing this.Will update this as I go along as I interact with service department.

The staff is always friendly courteous polite and professional it has been a wonderful experience and I have no doubt it will be in the future.

My family will never be returning to this dealership, you misdiagnosed my mothers vehicle not ONCE, but TWICE and expect people to pay for repairs that did not fix the complaint she came in for, its a shame we were planning on buying a new Nissan next year after tax returns, but the dealership doesnt care, I hope stealing from people is worth losing customers who have no problem fixing their cars at the dealership and buying new cars from the same dealership.

Incredibly unprofessional. Never write reviews but this place is special. Called to ask about a truck in which they said it will be ready next week. They called me the next day, we confirmed an appointment. Day of the appointment (hours before) I simply called to make sure the vehicle was still there and asked for them to confirm the truck was there for sure, a gentleman said he would send pics and confirmation no problem. Long story short, I never received pictures or a confirmation after speaking with four different people and never received a call back after they all said they would return the call. They all also said they would confirm the vehicle was there. Waste of time and effort dealing with this dealership. The strange lack of communication and the tremendously large amount of unprofessionalism with this dealership far exceeds anything I have experienced before. Save yourself a hassle, there’s obviously far better out there.

I took my son’s car there for a repair for the first time after not getting positive results from another local repair company. Matt Bowers had excellent customer service, great communication from Kristi Lavalett-service consultant, speedy turn around time, and the price was reasonable.I am very pleased and will go back again.

Our experience at Matt Bowers couldn’t have been better. Les & Del went above & beyond to make sure we left with the car we loved. We even had our 2 week old baby along for the purchase, and they made us feel right at home. I am so in love with my 2021 Nissan Rouge! Thank you for everything!

We were contacted and drove 4 1/2 hours from Jackson, MS to trade our vehicle in but when we arrived they had no clue about a trade, but we were contacted about our 2018 Maxima for the trade. They contacted us about trading we didn’t contact them. We had to ask several times to speak to the manager but he didn’t want to come to speak to us. They did offer to fill our tank but we refused. A tank of gas for 9 hours of wasted time. I would have given zero stars if they would allow me too, they don’t deserve the one star that it makes you do. They know who we are and we would appreciate a call from the general manager because the treatment we received was beyond satisfactory.

Me and my fiancé had a belt fall off on May 10th and went here to get it fixed since we weren’t from around here and it happened right on their exit. Not even 8 days later, we found out the belt they replaced was loose because the bolt was broken. If the bolt was broken then already they should have noticed it because it was something we’re fixing. I have contacted them a few times since then but have heard no response. The manager didn’t seem like he cared when I spoke on the phone with him. My fiancé could have gotten in a wreck had he going down the interstate. We payed $600 for them to fix the car then turn around had to have my father fix it. There was no apology or anything from the manager. This is extremely unprofessional. I have even emailed them pictures. If nothing is done, since they clearly can’t email me back, I will post the managers name in the review and call the head office. This is dangerous. Not only that, they lied to us about extras things we needed fixed. We got those items that they said that we needed to be replaced checked out and both things were perfectly fine and DID NOT NEED A REPLACEMENT. They took advantage of our situation because we told them we were out of town. This unacceptable and they will not get away with this.

It was wonderful. I found out everything I needed to know about my car. Everything was explained in details so I wouldn’t be confused. They worked with me to stay in my budget.

Everything I call and ask to speak to a manager they hangup on me. What a wonderfull company

We bought a truck there. Good price

Went to look at a vehicle took it for a test drive. That was all fine. What was not fine is the manipulation of numbers. Specifically asked not to run my credit with sales person as a witness (admitted in writing) because I needed to think it over. When I left I got an alert that they ran my credit. My fault, I should not have given all my information but when someone says dont and you do it anyway that is not ok. You lost at least my business for good.

My wife and I visited Matt Bowers on a Saturday to test drive a used truck. During the test drive the truck was making a strange noise. The salesperson said the service shop was closing but they would check things out Monday morning and she would call me when everything was done. I told her great, looking forward to making a deal with them. I called back around lunch Monday because I haven’t heard from them yet. Finally I spoke to a sales manager and he told me he would check on it and call me back. Needless to say, never heard back from him. After many attempts to get in touch with him I decided to go to the dealership. As I pull in the parking lot I see a salesperson handing the key to the truck I was interested in to someone who just purchased it. WOW!!!!!! I finally got in touch with the sales manager and he said they were holding the truck for them because they looked at it before I did. He said he had just found out about it 30 minutes ago. Yeah right. He didn’t even sound like he cared how I was treated. So much for customer satisfaction. More like whoever gets me the money first. I will never go back.

One of the best experiences I have had buying a new car! I will most definitely be returning to purchase other family vehicles. My sales consultant was Hannah! She was amazing! She listened and delivered exceptional customer service! She personalized my experience and truly catered to what I wanted in a car! I can’t thank her and the whole team enough at this location! Also had some minor issues and it was quickly taken care of! Thank you!

I can not thank Matt Bowers Nissan Eastern Shore enough for making the entire experience nothing less than perfect with surprising our girl with an early birthday present. The entire Finance and Sales Team was very professional and made the process so easy, especially Austin Buchanan. Who went above and beyond with everything request I made. He was an absolute pleasure to work with!! I HIGHLY recommend Austin to anyone looking to purchase their next vehicle.

Purchased 2021 Nissan Armada and didn’t get any demonstration of the features and have called my salesman several times about the entertainment. No one has called to assist me as of yet.

Ronnie was excellent and professional, conversational and pleasant. I had outlined my preferences and he met me with options within my price range. Its always a lengthy process to purchase a new vehicle, but he was attentive throughout the time it took to test drive two vehicles, choose one, and then handle the necessary paperwork. Highly recommend Ronnie at Matt Bowers Nissan!

Expedited parts to complete replacement of wiring harnesses to returned our altima as quickly as possible. Very much appreciated with the Service Departments effort and completion of job.

Friendly salesperson, very knowledgeable, great location

They were helpful, pleasant and professional. It didn’t take very long to complete the visit.

Hannah was amazing. I didnt feel pressured in the least, and her knowledge and laid back technique is what sold me. She is a definite asset to your dealership. David was also extremely helpful and went above and beyond. Great experience!! 😊❤️

Robert M. was great to work with, the only reason I wouldnt do service with you guys is because I live out of state.

Best service ever felt like I was in and out in no time if you need great service and a new car see Austin and Derico Griffin was extremely professional and courteous

Was looking for a used car in February 21 and I couldnt afford much at all .. through internet searches and local lots, and many discussions with my bestie, I met with Ron Coleman who had a car within my budget.. I was tense and nerve wracked. We were still under the illegal government lockdown. He joked and lightened the mood, did all he could to work with me/friend. I bought a car before I left the dealership and i could not be happier!!

I’ve always been Leary of getting my oil changed at the dealer because they tend to want to sell you other services at the same time. To my surprise my experience was the opposite. They were not pushy at all. My oil change was cheaper than the 5 min oil change place I was using. I also needed a recall repair and I was provided a courtesy car. Which I was extremely great full for. I will definitely be back

My sales person Britney was very helpful and informative.

Everyone very friendly. My salesman, Mr. Coleman, was a pleasure to work with. He was very attentive but not pushy. Enjoyed dealing with him. Also I dreaded handling the paperwork because in the past it has always taken so long. The young man that handled mine had everything in order before I ever made it to his office and it was very quick and painless! Ive only had my car about a week but loving it so far.

Service mgr called to tell me my car was ready to pick up. He didnt disclose the work wasnt completed due to the fact he says Nissan would not pay for the work. I bought my car brand new from this dealership it has crooked widow trim and rust in the paint.

Couldve been better

Thank you Josh Lindsey, Amanda, and GM Scott for making it so easy and fast when purchasing a car. Due to hurricane Sally we lost our car and they did everything they could to help us out. Unlike other dealerships, this dealership wants to work with you. They value their customers a lot. I want to thank y’all again for my Nissan Kicks!

Shay was exceptionally kind, thorough and informative as to the work being done and future work needed.

Bo at the service counter was great! He was extremely helpful and got my car oil change and tire rotation finished quickly!

This was my second time purchasing a car, and this was by far better than the first time. Ricky made the process smooth, easy, and hassle free. I got an approval fast, and picked a vehicle that I wanted. He didn’t try to hustle me, and did each and every step to get me in the vehicle I wanted. Ricky was dedicated to me from beginning to end with countless updates during the process, and I couldn’t have asked for a better salesman. Matt Bowers needs more like him because he’s educated and dedicated to the business, and I’m definitely coming back for a 2020 Nissan Titan very soon. Thank you all for everything!

I had great experience and the customer service was great too I will recommend Matt Bowers Nissan to my family and friends

Mark in service @ Spanish fort location is super helpful.

They was very nice and the service was done in a timely manner.

Always great service.

At first, I was quite impressed, but later I was given too many price changes. After I had picked up my car and had driven to Daphne, I discovered my windows would not up automatically. I called back to talk to the service manager. I was told that he was with a costumer and he would return my call. That was Friday and today is Monday (after 6pm) and no one has contacted yet, about my concerns. I also wanted to know when my next oil change would be ; after all, I paid not only for the service that was rendered but answers to questions I have.

We had an awesome experience! Our saleswoman Brittany was able to answer all our questions and was very helpful! We will definitely be back!

THEY SOLD ME A NEW NISSAN LEAF 2 WEEKS AGO IN A DANGEROUS MECHANICAL CONDITION - HEADLIGHTS TOTALLY USELESS. I BROUGHT IT IN TO GET THE HEADLIGHTS AIMED AND THEY REFUSE TO WORK ON A LEAF - NOT CERTIFED FOR LEAFS. ALSO, WILL NOT TELL ME WHERE I CAN GET THE LEAF SERVICED. LOVE LEAFS - HATE MATT BOWERS NISSAN.

I came in for an oil, engine air filter replacement and tire rotation. They quickly went about accomplishing these maintenance tasks and even washed my auto.

My service advisor was awesome. Bo ensured that my wait time for my oil change would be minimal and he delivered on his promise.

GREAT PLACE! Every time I go to Matt Bowers Bo and Jade in the service department are so helpful and knowledgeable! I love the follow up calls regarding our visit 10/10 recommend!!

Thank you so much, before I made it out of the car, I was greeted by Glenda White. I wasn’t just a number and a sale to her she could have just took my money and been gone but she also wanted me to keep some in my pocket so thank you for that. An she went the extra mile, God will bless you for that, thanks again 5 star chick

Cameron was excellent. He was very patient and understanding with my elderly sister. He went over and beyond to assist her in every way and to explain every thing. He was very knowledgeable of the cars that she was looking at.

Ronnie was professional but also very humble and honest during the sales experience. He listened to my needs and did not pressure me into anything. It was actually rather fun, we laughed alot. I would definitely recommend Ronnie and Matt Bowers Nissan Eastern Shore to anyone.

Austin, the salesman, and Tim, Finance, were such a pleasure to work with during this purchase. Tim definitely is one of the best F&I guys that I have dealt with while purchasing a vehicle. He is definitely an asset to your dealership.

I cannot say enough about Matt Bowers Nissan and the Sales Staff, especially Glenda White! As soon as I submitted my application online, Glenda White was hands-on and so attentive and went above and beyond to help with getting everything in order for my Purchase of a 2020 Murano! I HIGHLY recommend Glenda to anyone in the market for a New or Used vehicle. Thanks for a job well done Glenda, as well as the Finance Manager!

Very nice folks and helpful too.

Brittany R. was a really sweet girl. She did everything she could to get me exactly what I needed. I will go back to her for anything I need. Thank you Brittany

I always receive great service at Matt Bowers nissan and the service personal are very knowledgeable

As usual they were prompt and finished my service in a timely manner.

Everything and everyone was exceptional. Very professional and prompt service

Had to give one star would not let me give zero stars...Contacted salesman about a vehicle at another Matt Bowers dealership in Louisiana on Wednesday we asked if they could have the vehicle delivered to their dealership. We also asked if was going to cost extra to have it delivered that we could go to the other dealership, the salesman said no and it would not be a problem to have it delivered. Asked us when we could come in the do the deal, we said Friday at 9:00. We arrived on Friday, met with the salesman, and the vehicle is not there and they are trying to sale us another vehicle that we were not interested in and by the way it was filthy, dog hair, seats were stained and did not smell good at all. We told them we wanted The other one not the one they were trying to sale us. So they contacted the other dealership and the one we want had been sold. They had from Wednesday to have the other vehicle locked in for us and and have it ready on Friday but they had never even tried working with their other dealer to have it ready for us on Friday. They wasted our time we could have drove 45 minutes more from our house to the other dealer. This is the worst experience I have ever had with a car dealership!

Great Experience! Friendly, helpful, personable and just overall good folks! My sales Rep Genda White met me at the car when I pulled up. She took the time to go over each vehicle I wanted to look at and drive. She was excellent and down to earth. I did my paperwork with Casey and he was just as great! Friendly, knowledgeable and personable throughout the transaction. No pressured sales at all. I walked out with the vehicle I wanted, got a great price and the financing I wanted too. Everything was smooth and more than that, I know that I will continue to do business at Matt Bowers in the future. Thank you for a great buying experience. Glenda and Casey - you Rock!

After a kid pulled out in front of me and totaling out my truck I had to replace it before he disowned me.Went and saw my man Ricky Pierre-Louis down at Matt Bowers and to say he hooked me up would be an understatement. I have never in my life had such a flawless, painless, and dare I even say enjoyable experience at purchasing a new truck. He knew what I was looking for and wouldn’t let me settle for anything less. He even went above and beyond to make sure that I got more of what I wanted for the same price I was looking for. So not only from me, but Jake as well, we want to say thank you Ricky!!

I hate shopping for a vehicle, but the young man I dealt with & the sales manager were very helpful & made my experience tolerable .

Had a great buying experience. Was the easiest car purchase I have ever had. Thank you all at Matt Bowers Nissan for giving me a great deal and also showing me everything on the vehicle.

Courteous, knowledgeable and good to do business with. I purchased a new. Nissan Murano. Ronnie went out of way to making sure I understood all of the features and he has already followed up with me twice as well as the Sales Manager

I was paying cash for my car and specifically stated several times that I did not want my credit run. I was told that it wouldn’t. Next day I get a notification from credit monitoring that a credit inquiry was done by this dealership. Very shady business dealings. After bringing to their attention they provided me two oil changes. Now I have to wait two years for this hard inquiry to drop off. You should not be running anyone’s credit unless they are going to finance through your dealership. Can’t recommend you to anyone for this type of practice.

Hannah was amazing, very professional, friendly, and was not to pushy. She asked me what I wanted and she made sure I was able to get it. I will definitely recommend her.

I found a vehicle on their website that interested me and made the >1-hour drive to check it out. The price plastered on the windshield matched the price on their website. I was obviously going to haggle a bit, but I didn’t expect to get much off the advertised price. After a quick test drive, I was ready to start the purchase process.I was shocked when they came out with a paper that had a price about $8,000 more than the advertised price on both their website and the windshield of the car. I told them I’d like to start there and then talk. After a little bit of waiting they came back with a new price that was still much larger than the advertisement (about $1,800 more).I told them no thanks and that I was still interested but wanted to see a paper that matched the advertised price.This is blatant false advertising in my opinion. It’s no different than buying something at the grocery store to be told a completely different and larger price at the register than what the price tag says.I’m disappointed my time was wasted, and I’m certain other people will have their time a wasted as well.For what it’s worth, the staff was polite throughout. I see this as a much bigger issue. My assumption is they are simply following the training provided to them and the policies Matt Bowers apparently views as appropriate.I’d love to hear an explanation but doubt I ever will. Is this normal practice for car dealerships?...to advertise a price on their website and the windshield of a vehicle just to then say “well, we can’t actually offer that price...that price includes discounts and rebates you’re not eligible to receive.” It sounds pretty ludicrous to me.

Quality service. One issue that was quickly resolved. Couldnt ask for better customer service.

Looking to buy a car talked to Robert Mennicucci he showed me several cars, and was very courteous and a straight shooter. I would recommend anyone to come by and speak to Robert. The whole dealership staff if very nice and courteous. Highly reccomend.

Our sales associate, Joann was excellent. Very kind and knowledgeable about Nissans. The sales manager, Ricky, was one of the best! He made our decision to move forward seamless. He found the color of choice and had it delivered very quickly. He went out of his way to satisfy us. Both Joann and Ricky went above and beyond with customer service!

Glenda was amazing....she put me the Perfect Titan...she is professional and knows her product...go see here for a Perfect buying Experience

My experience was wonderful. Glenda was an amazing help and helped me pick out my beautiful Sentra.

Was unable to return home to Jackson, MS due to starting problems with my Armada. Used the key drop and left the truck for service the next day after speaking to a wonderful gal on the phone. Bo called me the next morning and worked with us to get the problem fixed by mid-day. We are moving to Fairhope in October and you will have a new customer. Thanks to all!

Friendly staff, great selection and great amenities

Oil change and tire rotation, service person made me aware of brake pad situation. I was not able to take care of then but he was concerned and I assured him I would let my husband know when I got home. Purchased brake pads from Auto part place, husband installed, and they were as bad as technician stated. Appreciated his concern and thoroughness.