Excellent staff providing friendly one on one help including arms and training tips. Great selection of arms and hunting items. Jewelry cases. And an indoor range with a list of paid instructors. Christian local ownership.
Staff is real friendly, and easy to work with. Prices are always good. Bought my first two guns there, and will continue to shop there.
Been doing business here for years but if it’s not guns and gold they low ball you and it feels a bit offensive when they won’t take things that are precious to you that cost a fortune! Other than that they have no competition in this small town so they can do what they want and I think they aren’t aware of the extent of the microchip shortage so you can get a steal on game consoles when they have them
Very friendly Place employees were nice and respectful good place to do business
Very nice and helpful staff and employees! They have a great selection of “outdoor boom sticks” and accessories! They were very helpful with my suppressor purchase and made it extremely simple and easy! Will buy from here again.
Would recommend going to them! Very polite and helpful!
Been to the Goldmine Pawn many times over the years and always had a pleasant experience and bought a good bit of merchandise even tho many things could have been purchased cheaper elsewhere. I traded at Goldmine Pawn because Tom the owner and his employees have been friendly and knowledgeable. However today’s experience was far under par. I was attempting to transfer ownership of a gun my friend no longer wanted, during the process my friend tried to get clarification on a question being asked on the questionnaire from an employee. Another employee mistakenly thought he was asking me and very rudely started a dissertation on how we couldn’t be discussing the forms. I explained we weren’t that he was only asking for clarification. Instead of stopping or apologizing she kept on becoming even more forceful. I asked her to please be more pleasant when she expressed herself. At this the young gentleman waiting on us went off and said they were married and tore up everything. To let a misunderstanding get that far out of hand was unfortunate and immature. The owners were obviously not present. So sorry to lose one of my favorite places!
Very friendly and quick service.
When we got there it was very busy but it didn’t take long for them to help us out we purchase a handgun was very easy and I didn’t take long
Buying my gun was easy but the employees were kind of rude and blunt
Very professional and knowledgeable. I especially like the Glock blue tag discount for first responders and military. Best price for a 43x anywhere!
I have spend lots of money here but will never spend a dime there again. The women there are extremely rude and think they know far more than they do . I will be happy to pay the high prices of Bass Pro shop and be treated better there. For Gods sake go somewhere else and be treated like a valuable customer. These people have a God complex
Owner and staff very friendly and helpful
Great shop. Excellent people. Amazing service.They offer more parts, pieces and paraphernalia than most actual rifle stores Ive been to. Possibly any rifle store. Calling them a pawn shop is an understatement.
Had great service, despite how busy they were. Had no problems finding anything I was looking for. Workers were attentive, helpful, and chatty. Will definitely be back when in across the bay again, provided guns and freedom are still legal.
A truly knowledgeable and friendly staff, if you cannot find what youre looking for elsewhere I have no doubt you can here. Top notch customer service, cant wait to go back for all our needs! Thanks for a great job! The drive from Creola is totally worth it.
I was treated with Respect & Kindness while purchasing several Products. Thanks Ladies.
Great price, friendly staff and great service!
Keep it up, your business wont last long with same group of employees.
It took forever for my brother to leave with his firearm. In all I spent close to an hour as my brother tried to purchase his firearm. The young boy with black hair behind the counter did not seem to know what he was doing and had to keep getting assistance. Not to mention, he lacked basic firearm knowledge when I spoke with him. The man with reddish hair was perhaps the most helpful and I wish we got him when visiting. Also, I’ve never seen a place photograph a person buying a firearm. Seems like a subtle violation of the 2A if you ask me. I’ve done tons of firearm purchases and never have I spent this long in a store nor have I every been photographed. If things change with my future visits I will adjust my rating but if not I doubt I will purchase from here again.
Staff is rude and unprofessional. Stopped in about 4 months ago and was treated to some surprisingly terrible customer service. Decided to give it another shot thinking maybe it was just a bad day for that girl; unfortunately it seems this behavior is just standard operating procedure.Staff aside, they have a decent handgun and accessories selection. Good place to go if you are looking for a wide selection of holsters and accessories and do not care how the counter treats you.
At least one of the female employees needs to be trained to know the difference between fine and fake diamonds. I needed to borrow enough to pay a bill this past Monday and the lady that waited on me informed me that my 1.25 Carat miners cut diamond ring wasnt real and suggested that maybe I should go sell it to the jeweler that told me that it was ha! I left there very annoyed and went to the competitor down the road and was offered $1000 by the owner as soon as I walked through the door if I was interested in selling it. He looked at it for about 10 seconds and knew the value. I was still not interested in selling but I did borrow exactly what I needed and thanked him for his knowledge and interest. Im not one to complain but she really made me mad. I left there feeling insulted. No customer should ever leave a business feeling that way. How can I walk into one shop and they not even offer the value of the gold in a ring and the other shop offer me $1000 cash if I would sell? Crazy..
Love coming here and seeing the wide selection of firearms. Being a glock blue label dealer is always a plus.
Very good service
Poorly trained employees. The girl who assessed my AR didnt even know what an upper and lower receiver was. If youre going to buy and sell guns at least take the time to educate your employees.Edit as per response from owner: Nobody is talking about how you dont buy built rifles, I sure am tickled that you remember me but Im simply stating your employee didnt know basic gun terminology. But you should know, you were standing there. Great response though, looks really good and professional that you accuse patrons of lying. Just accept that youre outclassed by other pawn shops in the area in both customer service and employee training.
Greatest little gun shop in south Alabama! Great staff great selection! Backpacking, medical, precious metals & more!
Awesome place, knowledgeable staff, large selection. Highly recommend.
Jennifer the manager here is very rude and not helpful kicked me out of the range for being “disrespectful” after she piped in on a personal conversation very inappropriate and unprofessional will never return
Not very professional. Just want to make a dollar with no regard to customer service.
AMAZING staff! Everyone there is knowledgeable and is happy to take the time to help each customer thoroughly and make them feel appreciated all the while! GREAT place!
Tom Hand the owner is very knowledgeable on many subjects as well as weapons.He listens and finds results you will be happy with. I would not Shop anywhere else.
THANK YOU SO MUCH FOR THE INFORMATION ON THE TELEPHONE. I HAD QUESTIONS AND HE HELPED ME AND ADVISED ME ON THE ITEMS THAT I WANTED TO BUY WITH HONESTY AND INTEGRITY. THANK YOU AGAIN AND I WILL CONTINUE TO SHOP WITH YOU.
Quick cheap and easy to ffl all your fire arms especially buds gun shop. Folks were super nice and even gave me some free stickers to put on my gun case. Quite the selection with decent prices. Will being doin business again.
No place I would rather go to purchase weapons staff is super nice and answered all my questions 10/10
Very Good Customer Service. 👍👍😎🇺🇸
Dont send your wife by herself. They make accusations and rude comments. Basically saying shes a thief because she doesnt know how to use or work my equipment and Im way to busy to be there during business hours.. I wont be back or recommending anyone .
Extremely knowledgeable, Friendly staff
Best place ever
Excellent place to purchase firearms. Very friendly and helpful. Just bought a Glock 31 and was the cheapest in Mobile or Baldwin county! I’ve found my new gun shop!
Great staff very helpful and insightful. Always willing to help with any questions. Wouldnt want to go anywhere else.
Love shopping here! Great selection and customer service!
Friendly and helpful staff. Good products and fair prices.
Great folks! Spent some quality time getting my gun fixed.
Good little pawn shop, mostly in guns and has a great little indoor range.
Very friendly staff. Always willing to help. Great business!
Great place to do business with, helpful sales folks and a good selection of black powder.
Great family owned business.
Great people, always Nice..
Patient, helpful, know their stuff
Had very limited supply of anything but guns and knives let me know how i could waste my time by overpaying for used knives or buying 15 year old electronics.
Friendly staff.
Has great prices
Great store
Friendly staff