About a year ago Kat analyzed my hearing losses (mainly in the vocal speaking frequencies). We picked a high quality set of hearing aids that would selectively enhance these frequencies in each ear. And since then I have experienced a huge improvement in my hearing. I have four soft speaking girls in the family, and its made a big difference in hearing what they are saying. No more Im sorry, What did you say? And, by bluetoothing my Aids to the TV, I can set my own volume level without blasting their volume. Thanks Kat for bringing my hearing back!
Very professional audiologists! My life has a whole different sound...I had been missing out on so much! My husband, children and grandchildren have all noticed how much more responsive and alert I am with my new level of hearing. Thank-you Concepts by Iowa Hearing!!
Service is wonderful. Very pleased with better hearing and ease and comfort of my rechargeable devices!
My experience with Concept by Iowa Hearing Aid Center Davenport was phenomenal!They took the time to listen to my experience and test my hearing to help identify the best course of action.I was fitted for a hearing aid and they helped show me all of the instructions and what to expect.I’m now able to hear perfectly clear and I feel like a whole new person.I highly recommend them!Mitchell
Ive worn hearing aids for many years, am on my fourth pair of hearing aids and have worked with several different hearing aid dispensers/audiologists in the QC area. Kat and the team at Concept Iowa in Bettendorf are fantastic! They are the best. Highly recommended!
Kat is wonderful at pinpointing your needs for hearing aids. If there ever is a concern or issue she is able to quickly figure out a solution.Highly recommend.
Always helpful and friendly! Tell all my friends to come here!
I am on my second pair of hearing aids from Concept by Iowa Hearing. Actually Taylor (owner) sold me my 1st pair. With my 2nd pair, have mainly worked with Kat. They offer value: quality products and quality services.
I got my hearing aids at Concept by Iowa hearing aid center in Davenport. The staff there is amazing. They took the time to answer all my questions, and even helped me setup the Bluetooth connection to my television over the phone. The location is very clean & the staff is professional. I highly recommend them.👍🏻👍🏻👍🏻
I am just very impressed with user friendliness of the Concept staff and how great the products are. They have served me well.
I normally see a different hearing provider in the Quad Cities, however, due to covid, they were unavailable. Kat was awesome and helped me with a hearing issue I had.
Staff is professional, educated me my on hearing loss and choices. Also has provided continued care and follow up. Would recommend!
Kat and Shauna are really great. Very personable!
I was questioning if my mother’s hearing aid was working. I contacted Shawna at Concepts of IOwa in Davenport and she volunteered to swing by the Davenport Lutheran Home and take a look at it for me. All I had to do is have the hearing aid at the front desk and she took care of the rest. I have always received great service from this company. They truly care about their customers!
My mother (who struggles with some dementia) is from Tennessee visiting me for a couple months. She had trouble remembering how to clean her hearing aids with the little white plastic attachments, and also wanted a better fitting dome for them. Since I was unsure how to replace the plastic cleaners, I contacted Concept by Iowa Hearing and they were able to see me right away. Shauna showed me how to use the cleaners, cleaned them up and ordered me more so she would not be without any. When I picked up the new cleaners, she also provided me with new domes for her to try for a better fit. Not being a client of Concept, I offered to pay for her time and the supplies, but she graciously would not accept any payment. I appreciate Shauna’s willingness to help and making sure my 90 year old mother was taken care of. Thank you very much!!
Everything works well, as always. Have come here for hearing help for many years!
We recently purchased a pair of aids for my mother from the Davenport location. We had no idea what to expect from our visit, but we were blown-away by the level of care and customer service we received from Shauna and Kat! Not only were they welcoming and friendly, but the level of individual care and concern I saw every customer receiving was impressive. These folks truly care about what theyre doing. My moms incredible new state-of-the-art Connect S devices are custom tuned for her specific loss patterns, and included a great 2 year warranty with 2 years of batteries (she can even control them with her iPhone!) In under a week her new aids were fitted by the same friendly staff, and from day one making an amazing difference in the quality and comfort of her everyday life. The devices are so discreet they are nearly invisible in her ears, and I can already tell how confident and alive this helps mom feel! This is a family run business born right here in Iowa who treat their customers like part of the family. Thanks so much Concept by Iowa, your Davenport team is just stellar!
Dont go anywhere else! This is the best place! Really love the bluetooth connectivity of my hearing devices for my phone and television!
I have been a customer for nearly 6 years and never disappointed yet. They furnish great service, very friendly, and keep you informed of the latest products available. I would highly recommend them to all ages ! Thank you so much for caring Concept!
My own personal experience has been outstanding! My husband absolutely loved Kat who helped him hear when he thought he couldnt be helped.
Kat is very easy to get to know & work with. I am very pleased with my new hearing aids, there are so many benefits to my new aids. I like taking phone calls directly through the aids & being hands free. This is my second set of hearing aids through Concept by Iowa Hearing Aid Centers. I wouldnt go anywhere else.
Great service by Kat!
I received my first hearing aids from Kat at another location 10 years ago. After finding I needed new aids I looked to see where she worked so I could get them from her again. She is very professional and does a great job. I highly recommend her for your hearing needs.
I love my hearing aids. They made my life so much better. And I think Kat is such a nice person. Shes very efficient & very helpful.
I cant say enough great things about the staff at Concept! The compassion and professionalism that these folks have can not be matched. Whether my puppy chewed up my aide or I simply needed batteries, my needs have always been met! I first came in almost 10 years ago. I still go to this office even though I moved out of state! I will gladly drive a few hours for FANTASTIC care! Thank you for everything you ladies have done for me over the years!
They get me in at my earliest convenience usually.
Excellent service! Always get me in when I need assistance.
Very good people to work with. Have really helped my hearing issue.
Kat Klauer is my Licensed Hearing Instrument Specialist, she does a fine job, great service! I really like my new rechargeable hearing aids!
My really like my new hearing aids, the Concept Bionic are much improved over what I had in the past, I love the rechargeability, no batteries!!!
Always awesome. Great service!!
Very happy with Concept. Much better than that last place we tried.
I would highly recommend, great personal service (I would give that 6 stars!) I have worked with Kat for 9 years!
I really like my equipment helps greatly
You can buy hearing aids any place, but you CANNOT get service any place like you can at Concept.
Both Shauna and Cat are very nice, friendly, knowledgeable people who are a pleasure to deal with.
Great staff and easy scheduling, would recommend!