Best customer service with experience fast service everytime Matt and Sean mgr are the best in Broward county ✅
Great warehouse to shop for parts. Great staff, knowledgeable workers, and great prices and great quality. Love to shop here!!! My favorite spot.
Need friendlier staff.. everyone looks so miserable and dont want to help a paying customer
Quick response time with these guys. Great staff that makes the headache working on cars a bit easier
First of all I must say this place is a warehouse nothing like a traditional auto zone not even the sign so I was under the belief that Google lead me to the wrong location.The name out front is car quest auto parts.It is only when I walked in that I was able to recognize auto zone.Now to continue the rest I am a novice at car maintenance. The most I have done is oil changes even then I havent performed my own in years. Anyway going in my kia is now over 100,000 miles so according to the manual I need to change some things. Charles up front was very kind helped me find the filter I need easily. I then came back in for a ac refrigerant. He explained while the manual says to inspect adding more refrigerant would damage my car. He helped me instead of attempted to sell me 😍.Finally I went back in one more time.Charles was busy so another employee named Miguel assisted me. Explained my expertise but this time brought in the car manual. I asked him to explain what is a fuel additive. While he did explain what is was for he seemed almost bothered to guide me to product I was looking to buy. Then in the wall of additives he gave me a vague explanation of the different choices. With Miguel I didnt feel helped like I did with Charles.All and all confusing location, only one employee this visit was helpful
Heated wiper blades in a hurry after mine fell off, they were very helpful finding the correct and even helped me put them on.
Signing on building should be updated for those who do not know Carquest is same company. Should also update location description that this is wholesale warehouse location not retail location. Visiting form out of town and needed wind shield wipers. Google directed me to this location and as soon as I pulled into warehouse complex I knew something was different. I know Carquesst is same company so didnt confuse me but I am sure others are confused. Once I found the wind shield wipers I needed I was greeted by Stephen. He rang up the wipers and I asked for assistance installing them as retail locations offer. Stephen explained since they were a wholesale location they do not do installations like retail location. With the impending storm coming I didnt look forward to fighting with them myself. I explained my disappointment in this policy as I would have gone to a retail location instead. Without hesitation Stephen got up and walked outside with us and happily and friendly installed the wipers for me. Great customer service Stephen despite your locations no customer service policy!.
Made an online order for pick up and gave them a day before coming to get it. Note: order was supposed to be ready 30 minutes after placing order. I come in to get everything and Order had not even been looked at. Waited extra 15 minutes of time so they could gather everything. Needless to say ordering ahead was pointless.
I must say that I’ve never left an online review but my experience at this location totally warrants it. My visit was on Wednesday 8/22/18 and the kindness, attention to detail, and help that I received is the true definition of customer service. Supervisor Matt and his crew were welcoming from the time that I walked into the door and although what I needed help with wasn’t a common service for this location, Matt himself truly delivered above and beyond my expectations. I was truly in awe and blessed by his assistance with my vehicle and it really renewed my faith in good people. Thank you from the bottom of my heart and keep doing what makes you guys a diamond in the rough.~CWLedain
My car had battery issues and wasn’t able to start. None of these idiots inside had jumper cables to start my car nor could they replace my dead battery with a new fresh one. Don’t come here. It is a waste of your time.
Friendly and professional, good prices
Amazing faculty! The most knowledgeable parts technicians that I have had the privilege of knowing 🤗 They have definitely added value to our company by always being on point with the parts needed for my customers 💪
Terrible customer service. As soon as I walk in they didnt even look at me or even greeted me. I was the only customer there & I waited in line for 10 minutes while everyone ignored me. I felt embarrassed just being there. If you ask them what I wanted they wouldnt be able to answer that because not a single soul asked me.
This place is way back in a commercial complex but its a good retail store location with a warehouse of parts. They guys were willing to help and answered questions. I fixed my tail light with the correct bulb from their inventory. One gentleman showed me a trick to get off my stuck oil filter. Saved me time and money. Not as busy as the napa on davie rd.
They do not care about customer service. Was told by Matt he was to busy to find my part it was not where it should be. When asked to confirm another store had it he was to busy. Guy looked impaired or no sleep for days. I cancelled my commercial accounts and will never use advanced auto again. Very poor no customer service.
Quality parts, goid price and excellent atention at the Davie store
Stephen, is the BEST!!!So knowledgeable, so helpful, will return for all my car needs, always.
Nothing to write home about! Dirty as hell just walking in. Everyone there mostly like on their own time chilling! Lots of profanity back and forth! One guy finally took care of my order but it took a few people to get to him. Will not go back there thats for sure.
Very knowledgeable staff.
Went here for a new set of windshield wipers, they were fast and knew what they were talking about.
Great auto parts store. Reasonable prices.
Good service! Nice people. HUGE store.
Staff has grwat product knowledge and friendly
Hard to find store without gps help. Otherwise is the same shirt of all AAP
Can’t really rate because I couldn’t purchase an item. Asked for auto touch-up paint, was told this is a “comercial store.“ Also, the sign outside says CarQuest.
If you have a wholesale account this is definitely the place to go
Change your profession all the things you guys make are garbage especially your alternators. TRASH!!!!! TRASH!!!!!
Excellent service fast.
Would not help install wiper blades even though sign says free installation. Workers unhelpful
Awesome facility with excellent parts professionals.
Not open Sunday like the website says. Also not called advance auto parts.
This place is very hard to find but has everything that you need we used to be called something else
OK if you know what you want.
It may not seem like it when driving up, but this store is actually located here.
Great guys awesome service
Its ok Auto zone
Very helpful staff
It is not advance auto partes
Helpful staff
Quick service
Organization n friendly workers