OMG Naomi was soooo helpful. I came from Sac to pay my bill and she was professional and sweet. She took out time and patiently helped me download the App so now I can pay from home.

Paz was awesome he always makes it easy to pay for my cousins unit in so cal even though we live up here in Davis now

I had a great experience thanks to Paz and the other staff here, thank you public storage

Great storage facility. Paz was awesome and extremely helpful.

Naomi :) She took the time to tell me about the app, so I can open the gate without leaving my car. Thanks! Love it!! It’s really clean here too. Staff are always friendly.

Naomis customer service is unmatched🌹she assisted us in upgrading to a 10×15. Were dealing with two deaths within a week apart and needed a bigger unit for his moms and sisters belongings🥰 thank you for your kindness ❤️

Needed extra space and Naomi was very helpful and knowledgeable. Thank you so much for professional attitude and awesome customer service.

Wonderful service! Paz answered every question I had and was very informative! I will recommend location to friends and family 👍

Pazs enthusiasm is infectious - its tempting to drop into the office every morning just to take a hit off his buzz. He is professional, thorough, and when it comes to solving an issue, hes all over it....no stone left un-turned. Kudos to the person that hired him. The only challenge left to Public Storage now is to figure out how to keep him. As far as customer service goes, hes tops.

Paz was very helpful last month after he helped my Niece find a place to store her stuff before her apartment was ready and the location was close to the freeway exit so it ended up being pretty convenient.

I got a storage unit in Davis this morning. Naomi was so great, my move in was smooth and it couldn’t have been easier. Thanks so much!

Niecy is very nice and personable. She was recommended the exact unit that fit our needs.

Miss Josie was very helpful when I was selecting packing equipment. She offered advice and even helped me to the car with the big boxes! Will visit again!

Paz and the lady’s I see from time to time here are an excellent help, I never had a problem with this location and it’s nice knowing there are great employees at my location

We used this storage unit for several months after moving from out of state. The storage unit was always accessible and the front office was communicative and helpful with questions and updates. We would absolutely recommend them.

Excellent customer service! Niecey personally walked me to my unit and patiently walked me through all of the steps required to to access it.

The representative there (Diamond) is AWESOME!! She is very smart, friendly, helpful and thorough! Best service I have ever had at a storage unit. REALLY!!

Stopped in today to buy boxes and moving essentials lady at the desk, Vaneesha was pleasant and helpful.

Amazing experience, 5 star customer service! Mr. Paz was super helpful, friendly and has delivered clear explanation.Thank you!

Paz provided us with great service and seemed very knowledgeable and had answers to every question I asked

Great experience here! I met with Diamond and between her incredibly kind demeanor and her very helpful ability to answer my abundance of questions, I would recommend this place to anyone I know who was looking for storage options in Davis. Amazing customer service

Super professional and efficient. Much appreciated.

Great place to store things between the summers. much less of a hassle than moving every year

Went to Davis location to request lock cut in Citrus Heights where my unit is. Yvette was so helpful and scanned my paperwork in so I didnt have to drive all the way there. THANK YOU Yvetre great customer service.

This is for the young lady I spoke with on the phone. I believe her name was Amaya. I was so concerned about a reservation that I didnt even pay attention to the fact that she said Davis’ public storage and not the one on West Capitol. Yet, she still helped me even from a completely different location. She is the perfect person to have talking to customers. She was patient and so kind.

Paz was a great help and explained everything to me in an easy to understand way, I loved that the property is so tidy and that the lease’s are month to month which was perfect for me.

What to take away is the fact that she represents the companies best interests and goes the extra distance to secure payments and serve the public storage procedures and policies currently in place. I know you can well compensate these skills.

Change the hours of operation so we cant access the storage after 6 p.m. any day makes it very hard for people who work ever to go drop stuff off or get things out there is no exceptions and you cant even be in there after the 6 p.m. cut off. That with the rates going up every month just about my rights have almost doubled in the last year-and-a-half I have my storage there its a hassle to get a new storage facility so I stayed but I definitely feel they could be more customer conscious

Paz is amazing!! Me and my sister came by her space yesterday to get a few things and she apparently locked her unit wrong so it was open, Paz called us this morning and let her know that the unit was not locked right so we were able to go down there and fix it and sure enough he was right I’m so glad he was paying attention and let us know so we were able to secure our unit’s door!!

I came in the Davis Location to get information about renting a space . I just want to say Ashley was very hopeful and answered all my questions. She asked about my items that needed to be stored and I realized I will need a size bigger that anticipated . The price is right and I felt like this is a good and safe place to be . She also told me about the mobile app and rental so when I decided to rent, it will be an easy transition

Wonderful service, appreciate Niecey for her great help! ;)

Excellent service, clean location

Paz was a great help, and had a wonderful positive energy!

I came in and talk with Umaya yesterday. She is sweet girl and has a uplifting personality. Definitely will tell my friends and family to store here. Very helpful girl and helped me with exactly what i asked for. And so so so patient with me.

Paz was awesome, he had answers to all my questions.

Umayah is such a nice girl. Super calm and patient. Definitely want to store my things here because they have some good deals and she helped me find them.

Paz was an awesome help!

This comment is left here for Josie Josie has been the most wonderful person to work with at Public Storage on Olive Drive shes always friendly and helpful unlike some of the people theyve had their she is good about enforcing the rules which makes me feel like my belongings are which makes me feel like my belongings are safe thanks Josie for the hard work since they never seem to be able to have a manager there and the one girl I spoke to you she said she was a manager had only been there for 2 months.

Super clean, looks really nice, and always has friendly staff

Great units at a great price. Josie is an angel and was so helpful in showing me all the options. Definitely the best place to store in davis!

Chandas service was absolutely terrific. She personally helped us in preparing for Public Storages painting now underway, lending us tools for cleaning and protecting our our storage items. Then she worked with us to consolidate the contents of 4 storage units into one, saving us a lot of expense. She is strongly motivated to help customers and proactive in doing so.

Kind of a dingy little place compared to most other Public Storages, but it has kind of a little personality to it. It is one of the old, really sturdy facilities with concrete pillars and 1 inch plywood construction. Theres no cameras except at the gate. Inside there are motion detectors with a perimeter alarm system that works and the Davis PD is very quick to respond to. Other than those few words, theres not much to say. If recommend it to a friend.

I was assisted over the phone and in person at the facility by Josie, who was friendly, efficient, and helpful throughout the entire process. She made the experience very easy and pleasant, and all instructions were very clear. The storage unit is easy to access and seems very safe.

Great staff great service, very helpful, had no problems walk in mad at my situation for the reason I needed a storage. Walk out with a smile on my face. I believe her name was josie, if work places can have customer service like her the world would be a better place.Thanks again Josie!!! You are the best!!!! P.s. service like that shouldnt go unrecognized 😊

I really appreciate the customer service over at this Davis public storage. Umayah went out to show me a storage rental and I could tell she cared about what was going on with each one. They are so full here and I can see why.

Paz provided excellent service, and property was clean

Quiet and safe. Cathy the fill in manager is really on top of issues concerning clients belongings.

Awesome location, super friendly staff!

I reserved a small unit for extra storage to help declutter our home. Public Storages website had a promotion for $1.00 for your first month so even though they weren’t the cheapest option I figured location and the promotion made up for it. When I went to check in I found that the promotional value was not applied. The manager though helpful wasn’t able to make the change but suggested I called the service line before checking out. Their customer service line was atrocious! The woman who helped me told me that the promotion ended. When I told her I’d reserved only hours ago she cut me off and said well it must have ended. Then hung up on me. I was ready to say screw it and go else where but Josie the property manager said hold on, got on the phone with a colleague and fixed the pricing manually (which apparently is not an easy feat being mainly online based these days). She was extremely helpful and understanding. Many other properties off free first months or a waive of the admin fees but they aren’t as close as Public Storage so being able to have Josie make the effort made the experience all the more worth it. Thanks for taking care of us Josie!

I enjoyed my time at public storage each process was so simple each time coming and going. I’m leaving this review for Umayah she is a really sweet young lady.

Nice, clean and safe. Josie was courteous, helpful and professional.She went above and beyond.Thank you.

Really good service. Awesome front desk help and great experience. Melanie was very helpful and knowledgeable.

Oh how I love Public Storage the facilities are so wonderful. The management and loving the coworkers are lovely theyre so helpful is the best places Ive been thank you so much Josie for your help today. Timell Brown aka Nikki Wood aka Tanisha

Compleately satisfied with the service at this facility. I feel well treated, and i know that my opinion is valued. I also have become good Acquaintances with the other tenants who rent space, which helps lock in a sense of safety, and bring peace of mind over my personal belongings. And a special yhanks to Josie, who has gone above, and beyond the service description by taking the time to get to know me personally so that i can make a clear decision on what the approriate storage space i should be renting.

Very patient and kind service this morning renting a storage unit.

DONT RENT HERE. As a long-time, loyal customer I got a call today that 1) they had a fire break out in their building, 2) they flooded the building, possibly damaging all our stuff, and 3) that they were threatening to throw all of our stuff away (!) if we werent able to move it out within four weeks, and 4) all tenants affected are banned from any Public Storage facility for 6 months since they believe they have contaminated our belongings. I have a storage unit in Davis BECAUSE I DONT LIVE IN DAVIS. There is no way for me to travel back within that time frame to move my things, and Public Storage has so far offered no solutions such as arranging movers or alternative storage space. This is frankly the worst customer service I have ever seen.

People who are actually people and they really try to understand anything that you are having problems with or something you asking about.

Im disappointed in the facilitys state of condition given that its highly recommended on google reviews. I only decided to rent unit here due to the fact that Life Storages two locations are in Woodland and a ways out drive. Though the price is cheaper at Public Storage, the condition of units kinda negates that fact. Doors to the units dont properly shut when you close them, so a lot ash and debris covered the entryway and a little bit got inside the units. Im not sure why theres was a bag of rat poison left in my unit.

The customer service is amazing! Chandra helped me decide which moving supplies I needed, and spent extra time calculating the prices so I could get the best deal. Very friendly, very caring, and better than any other storage service I have seen in Davis.

Chanda saves the day! I had not visited my storage unit in about a year and the lock had become difficult. I ended up breaking off the key inside the lock. I went to the office and explained the problem. Chanda said let me see what I can do and grabbed a paper clip. Within 30 seconds she had the broken key out and was able to open the lock with my spare key. She went back to the office and returned with a new lock and added sorry for our lock That is great customer service. If you are looking for a great storage place, look no further.

Josie was great to work with. She gave us a tour of the different size options and got us going quickly!

Chanda is by far one of the best people to work with. Not only was her customer service A+ but she was able to accommodate my last minute request of changing a unit. I appreciated that she made my moving experience so awesome and it makes me really happy to do business with Public Storage.

Kudos to the manager, Chanda. Shes super helpful and diligent. She makes me happy every time I visit my storage unit. The facility is also very good.

Im Jorge Galo. I was attended by Chanda. She gave me an outstanding customer service that really, made me so impressed and I want to share with all of you my experience with this 5 Gold Stars worker ( Chanda ).She gave me a very friendly welcome to the this facility in Davis, CA.I explained to her my personals needs to find the proper unit. She started reviewing with patience all the possible alternatives that will keep great for me. Chanda, asked me questions about the items I have to keep in the storage. She gave me enough time to answer my questions. That was fantastic. In few minutes and with an amicable smile, Chanda started moving little by little; until she found the right unit for me and the best location in this facility. With great knowledge in her job, she resolved my issue in a few minutes. Boy, Im so impressed for the great skills, knowledge, friendly manner to approach the customer, and professional performance in her job. Chanda is a great asset in this facility and Public Storage Company. For the great job she does with customers, I strongly recommend Chanda to be recognized for her outstanding customer service skills. In my humble opinion, she deserves a promotion and raise her wages. Thank you so much Chanda for your amazing and wonderful customer service. God bless you.

Marcos was very helpful, professional, and friendly during my visit to rent a unit. He asked questions to see which unit would be the best for my situation, and gave good recommendations. He was very personable, too. Two thumbs up!

Secure storage facility with management and owners who care about their clients. Very easy access in an out of the facility and quick access to the freeway, which is great for my business storage needs.

Great conversation very friendly Chanda have been great to us from the start to the end will definently come back.

Great service, excellent and clean space. They just painted and everything looks fantastic!

I walked in today asking about a transfer they unfortunately didn’t have the size I wanted however, Marcos was of great help he walked me through the process and was really friendly.

Great service. The storage units are very well kept and easy to access.

Cathy was very helpful and friendly! The storage facilities are clean and come at a good rate. I would definitely recommend this Public Storage location.

There pretty good about keeping your stuff safe as long as you pay your bill

Clean spaces, fair prices, and Friendly Staff!

I started at this location in Feb 2019. When I went to look at the initial reserved storage, door was faulty and there was only one other available. The manager whom is Chanda, made a phone call and she was able to rent the other unit available. So far, all has been great. Chanda has been totally awesome and customer service orientated. Shes friendly, social & great conversations.

A nice clean place and Josie was great.

Raises rent during the pandemic.

The lady at the desk is courteous and professional, the small storage unit I got is perfectly priced for the size. There arent any catches. A great place to rent space at.

I came into the facility with my brother to help him pay his unit and we were greeted by one of the managers Destiny. She had such a positive attitude, so friendly and welcoming. She really helped explain my brothers account to him with much knowledge of everything. Thank you so much for the great customer service!

It was my first time renting a storage unit and it was a very nice experience. Lea helped me out with every question I had. I would recommend using their services.

Only down side they close at 5 now which is inconvenient

Chanda is amazing and super helpful! Always willing to answer questions and offer proper information when I’m needing clarification. I like having someone so reliable here!

Chanda gave me great customer service!

This is our first time using Public storage and its been a pleasant experience so far! Chelsa had great customer service even with not being familiar with this particular site. He showed us our unit, which was very clean and a decent price, and the process was easy and quick.

Joy, the property manager, is absolutely amazing. She cares about every customer and helped me get a unit that is right for me - affordable and a good fit. She went out of her way to call me and update me on another unit that became available which was more affordable. She is definitely an amazing property manager and is helpful towards all customers. She is Public Storages best employee

In and out fast, efficient and very knowledgeable. Be sure and ask for Kaye, she is a badass!!Great place to leave your stuff!

Chanda was very helpful and understanding. Great first experience at the storage unit! I’ll definitely recommend this place!

Chelsea is great. Fast service. Very helpful. Went over and above for me. Will recommend family and friends.

I have rented at this public storage for almost two years now, and have had no problems at all, it is always clean and well maintained. The property manager Joy, always waves as I drive in or out of the gate, and is so friendly. I have a habit of forgetting my gate code from time to time and Joy is always happy to help me out. My only complaint would be the rent increase last year.

Great Customer service. I came into see about storing my car and met Cristal. She was very friendly and welcoming. She showed me the storage but unfortunately they didnt have any available that were suitable for me. Still really great customer service. Would definitely recommend.

A big thanks to Rebecca for helping me find a storage that will be a great size and for helping me get the essentials I need when packing my belongings

Pretty good for Davis, Ca.I dont have much experience with public storage units but a few things about this one. The staff is very friendly and helpful. There are plenty of units on the property because its very big. Jessica one of the workers here does a very good job maintaining the facilities, and helping customers as wells as guests. She is a very hard and diligent worker. The units can be fairly expensive per month if you dont have money, but with the added security gate feature its a definite positive. The office also provides boxes as well as security locks for sale, which is good. I recommend this storage to anyone who needs a safe place, to store their things, also the drive to Olive street is pleasant and always lively. Keep it up.

Its an decent place to store stuff if you need it. They did raise the rent on me a few months before I got back, and they said theyd sent me an email about it, and resent it but Im not sure that is the case. There are also a lot of hidden fees that arent included in their advertised price as well (they require you to get their insurance, buy a lock, etc).

No hassle affordability very neat clean safe place to store your belongings. Chelsea was very time efficient, office was packed! I seen many people, in and out within minutes.

This is a wonderful storage facility! We cant rate it highly enough! We have rented here for the past 18 months and have had nothing but compliments for Joy, the Manager, and the facility itself. The facility is easy to access,very clean and our furniture came out of the unit in exactly the tip-top shape as when it was put into the unit. Joy is a terrific manager! She is extremely knowledgeable and her customer service is incredible. From beginning to end, her professionalism and desire to truly make the customers needs a priority has made our experience what it is: the best you can get. We will rent here again and will definitely recommend this facility to anyone. Thank you, Joy, for all of your dedicated hard work! Public Storage is very fortunate to have you at the helm!

What makes this public storage different from other places is that the manager is extremely nice. I think so far she has been the nicest person Ive ever met in California. She offered a thorough review of all the possibilities and also how I can save some money as well. Her name is Chanda and if you happened to come across her you are lucky because she will get you the best possible deal. She is caring and heartwarming person! Overall the facility is very well organized and the storage units are all so clean. You can live inside if you wanted to but you cant. Thank you Chanda once again!

I love the service and the prices. The lady chelsa is super nice and is very knowledgeable in regards to your needs as a customer. They have a unit for every need.

The manager at this location Always goes out of his way to make sure youre more than happy with all your storage needs as well as common pleasantries to everyone who stores here as well as perspective customers. Always 5 star service at this location! I have had a few encounters with the old lady that lives there. She does not have a good temper.

I had a great experience with Rebecca while renting today. She had a great attitude and made everything simple

I reserved a 5x5 but it wasn’t available which was disappointing. When talking to the operators they don’t explain that reserving a space doesn’t guarantee you the unit. Other than that Chanda was very helpful and accommodating. She was very personable and I enjoyed talking to her! Thank you Chanda!!!

Chanda has been very helpful from beginning to the end i really enjoy her service she provided to me and my family😁 will difinetly recommend this storage place to anyone thats looking to store.