Ive tried to use this store multiple times and was excited to have a kawasaki dealer so close to me after all these years. But they have a serious issue with returning phone calls, when they say they will, calling you at all when your parts are in, or even ordering you the right parts in the first place. 2 out of 3 time this year, 2021, they ordered the wrong fork seals for me. Then Id have torn down forks just sitting on my bench for a week while I wait for the right seals. Very disappointing to have this place so close to home and now I dont even want to give them my business anymore.
Great customer service. The people there are cool and helpfull. Only downside is that they only seem to offer financing through one lender.
Great people. Very knowledgeable.
They help me out every time I go in there. They give excellent customer service, Parts at a good price, and get advice on my motorcycle
Had a little confusion when we ordered our spare tire for our KRX 1000 trail edition but they quickly made it right very friendly family operated.
The best as usual, very helpful!
Helpful and friendly employees
I bought a KLX 110 for my son, Kirk and Joe are excellent and very knowledgeable. I will return to this shop and refer everyone I know.
Their customer service is unmatched.Makes me want to keep buying KTMs just so when I have to go to dealer I go here.They especially make me feel like a welcome customer even though I’m not a lifetime rider or “pro”, especially when I’m clueless about something. A+++
Great place large selection very knowledgeable people who care .
Called to check the availability of a motorcycle. At first no one in sales would answer the phone, had to call back 3 times to even talk to someone. When I was able to get someone on the line I asked 3 questions and the gentleman told me he didn’t have time to talk to me because he had customers in front of him. I work in retail so I definitely understand busy. He took my name and number down told me he would call me back when he got free. That was 8 days ago. If you don’t have time for people calling that is fine but at least return phone calls in a day or so. Poor customer service in my opinion.
Kirk is very Knowledgeable and they have some great stuff you wont find in other bike shops.
Emailed them on Monday to find out if they had a specific Kawasaki in stock. I never heard back from them.I did however hear back from one of their competitors. I put a deposit on a bike from another Kawasaki dealership on Tuesday morning and picking up the bike today.
Great place to shop for next adventure machine!!! Only place I go really!😎Probably what makes KRW so awesome, is how they do all they can to save you money with your bike repairs and services! Like I would tell them I need X,Y, and Z done. Joe would come and tell how I really didnt need everything worked on like I thought and would save me every penny he could! 😁👍🏻
Literally the most unprofessional shop I’ve ever dealt with. Joe is a nightmare to do business with. Originally ordered me the wrong part now will not contact me back about when the new part will come in. He already has my money and now No reply on messenger and even hanging up on my phone calls! DO NOT DO BUSINESS HERE!!!!!!!!!!!!!!!!!!!!!!!!
Extremely impressed with the knowledge and professionalism of both Dean and Kirk. They fit my bike into their schedule and made sure their commitment was honored. Pricing was competitive and the service was completed with the utmost of care. Kirk explained exactly what services were performed and what I needed to look for before the next service. Great Job, Greg
Vista Kawasaki is a rather small motorcycle dealership located in Kettering, Ohio. I first visited here about a year ago because it was close to home. I had recently closed a private sale to purchase a used bike and needed to get a helmet. Since then, I have purchased a new motorcycle from a dealership that is both significantly larger and, significantly farther away. Well, my first bike (the used one) was in dire need of a new front tire. I called the larger dealership and got a quote for the tire and labor, then called Bollings. Bollings initially quoted about $15 more for the tire but, where the large dealership charges $110/hour for labor, Bollings is $75/hour! I dont know if its just lower overhead from the smaller building/inventory or just the location but, for Service - I think Bollings is going to be my first place to check from now on. They seem to be good people. The garage is small enough that (if the weather is warm enough to keep the garage doors open), you can stand outside and watch them work on your ride. As far as I can tell, they only stock new Kawasakis for sale but, they service all makes. If youre looking for reasonably price motorcycle service, I see no reason not to have Bollings Vista Kawasaki on your speed dial.
This is a great shop! They specialize is KTM but they have some of the most skilled mechanical experts around! The shop is amazing - you can have fun just going in and looking around. The staff is extremely helpful - if they cant get something for you they will try their best to help you get it in another way.
Had a great experience! They treated me like I was family! Upfront and personal. Wont go anywhere else!
Best dealership around. They have a great technical background and a large selection of bikes and parts. So if you are looking to have a race motor or your suspension done or just some parts this is the place to go.
Good people and great service! Beautiful hibiscus all around the building.
Solid establishment. Only been here a few times but theyve always but nice and prices are fair. Guys out in service were very helpful in trying to figure out some ideas on how to fix my my bike last year when something uncommon and not easy to fix happened.
Excellent personal service with genuine attention. If you need professional work, theyll treat you well... Recommend
I have been doing business with the Bollings since 2011 and i appreciate them very much! I bought my second bike, my 2014 Ninja Kawasaki 650 from them and very pleased. I take my bike there for service still to this day. Very professional.
Bought a brand new bike their last December and was told that when it hits 500 miles I could bring it in and the first service would be free of charge. I called today to schedule that service and they’re refusing to honor what was spoken to me and want to charge me $220! No thanks I will take my business elsewhere!
Kirk is a great guy. He really cares about customers. The rest of the staff is helpful as well. Where krw really shines is performance tuning. Kirk knows his stuff.
Bought a 2014 Ninja 650. Best price, best service thanks to Jim and Terri. This is the place to buy Kawasaki. I will definitely come back.
Great owners and a good selection of bikes and side by sides. 2 nice quads and they have a kawasaki 310 jet ski.
Had my 05 Ninja 636 worked on and they did a Fantastic job. Will definitely be back in the future. Great service great customer service. Thanks guys!
Jim and Terri are two of the nicest, most patient people Ive met. Bought my partner a 2015 ninja 300 (stardust white pearl) for his birthday, then got the motorcycle bug myself and bought a 2016 Vulcan S ABS SE for myself (Metallic Blue). Both of us are very happy with our purchases thanks to the excellent staff and no pressure sales tactics at Vista. Every chance we get, we both do all we can to refer anyone interested in riding a motorcycle to this great group of people.
I bought my 2015 Kawasaki ninja 300 from here for almost $1,000 off retail price. The buying process was a breeze and the woman who helped me was so detailed about every little thing. That is a good thing, especially since I was a new rider. You can tell she really cares for the customer and their safety. Jim is a really good guy too, he doesnt make you feel pressured to buy a bike or make you feel stupid when asking questions like some places. I am beyond happy with my purchase and I will defining be back when I buy a bigger sports bike.
Joe and Kirk spent a lot of time answering questions and helping me decide what bike to purchase. Great place to do business at a good price.
Have been buying parts, mechanic services, and advice there for years. Excellent knowledge, parts are ALWAYS in stock even for my 14 year old bike. Cannot say enough good about KRW.
Have always had great service and friendly conversation. They go out of the way to make you feel important!
Nice people good motorcycle shop now improved with Kawasaki in the house
Nice little motorcycle shop & local business. Service department has always done great work on all my toys... :)
Fantastic shop. Quality work and friendly staff.
If you ride... This is the place to go!
Just had some warranty / recall work done on my 2016 ZX10 KRT and the experience was great. The best service I could hope for. I highly recommend this dealership.
Love Vista Kawasaki. I come here when I visit from Iowa. Best Dealer in the world. Awesome.
Awesome business with very friendly and helpful employees. I definitely have no problem supporting this local business
Superb customer service. Willing to assist with technical questions.I highly recommend to others.Greg
Never have anything important in stock...always say we can order it for you...would cost you less on Amazon
Zero customer service. The young gentleman was about to help me out selecting a bike and an older lady approached and told the young gentleman “I got it” as if she is a boss, and was very rude. Left the store immediately.
I went to browse motorcycle selection, staff was friendly and helpful. I felt comfortable and had a good experience.
Good people, they know what there doing and there going green. Kawasaki green
Went in for parts for ktm 50 that my daughter is going to race, very helpful, great pricing and amazing place to find youth products and parts
Great people always help you with what u need and they are very patient with customers
These guys are great and they treat you nicely I have a Yamaha but they still help find parts over all nice staff clean place good service
Very nice people but its a small shop so service is not fast
Great place to get service and talk to people that know their stuff. Highly recommended.
Great staff, great prices. Love this place.
Great motorcycle shop. Staff know their stuff and very helpful.
You cant beat the service of this family owned shop! Got a great deal on a jet ski there and get quick service every time.
Walk in great customer service and was blown away buy the price diffrence on getting suspension done they def have my service and well worth the drive 35 minutes but better than middltown cycles, 100% and joe thank you for your time
Awesome service and extremely knowledgeable staff. Over all just great people, great place!
Awesome people to deal with
Friendly service great selection of gear
Great people. Looking forward to many years of being a customer
Very knowledgeable and friendly staff!
If you are looking for a family owned dealership this is it. They offer that one on one connect lost in todays fast moment world.
Kawasakis and equipment......what else would you need in life?
Brought a new ZX14R Ninja. Best price, best service thanks to Jim, Terri & there wonderful staff
Friendly no pressure sales team. Knowledgeable.
Extremely knowledgeable. Very friendly.
They are friendly people and great on prices :)
Great people great service
Friendly staff that went a little extra to make sure my battery was going to fit.
Great old school cycle shop
For years, always the best in every aspect.
Great family owned shop.
If youre bike is 10 years or older they will not work on it beware.
Ok place family owmed!
Nice people.
Doesnt seem interested in selling anything .. maybe understaffed ... Poor website
Very small shop but they treat me like a king. Will never go anywhere else to service my ride.
They didnt treat me like a dumass when I didnt know much about my bike
Nice place to visit
Parts Dept. Is a joke.
My second home.
Very helpful
Friendly service
Awesome shop!!!!