David Scherer did an excellent job finding the best car that would suit our needs. He was very thorough and talked to us about our different options. Seneca made us feel comfortable when signing the documents and made sure to explain everything we were signing and went through different options of payment plans as well! We are so thankful to have a dealership we can trust.

Always a pleasure when I show up early in the morning everyone is so pleasant and greets me with a smile and conversation

Dan... my sales man was awesome he didnt want to just sell me a vehicle he made sure I was satisfied 1st

This is my favorite dealership has great people that works there from parts to service. Eddie is always nice and respectful, Brian always working to make sure all customers are happy and well taken care of truly a great place .

Advisor Arden is awesome. Tech Bill and Jim are equally awesome. Manager Brian was also awesome. I just wish I could have gotten a 3.0l diesel 1500 to drive.

The guys at the service desk are awesome!!!! Eddie was extremely helpful and explained everything in detail!!!

Owner is nice. Met him a couple of years ago. Used sales department needs help to get better service. Didnt buy a car. Went elsewhere and bought 2.

Eddie did a great job and he is really personable. He brought my report to me and took the time to explain and answer any I had. E. Thomas

Staff was friendly and accommodating when I called to ask if I could bring my car in later than originally scheduled.

I always receive top notch service!Your team is always professional, courteous, and friendly!

Ive been a customer since 2008 and they have never let me down. I went in for service on my brakes because of a mushy feeling pedal, expecting to need at least pads. They told me my brakes were fine and only charged me for my oil change. Other dealers would have charged me for brakes just for the money but not Reichard. Other dealerships need to take a lesson from them, they are always on the ball!

Service tech was very professional and got my car finished in a reasonable time.

It was great and the staff was friendly. The prices were reasonable as well.

Eric was great and very helpful with what I was looking for. Answered any questions I had and was very professional

The service shop is very good at what they do.Every repair I have ever had done there I had a reason to return for. One of the very few shops that get it right the first time.The new manager is also great at customer service and personable.

Travis was real nice. I got some keys made Travis got me in and out. The staff was real friendly.

The Dealership is 5 STAR, Salesman, Eric Heckendorn has sold me 2 GMCS, he is a very personable and detailed man. Great asset to your Dealership. Service department is great to work with and your mechanics are top notch and can fix any problem, and you know it is done right. Its a pleasure to visit when i have a problem, and the staff are so nice. I also bring them cookies and sometimes candy, hahahaha.

Not impressed.Was not greeted when I arrived and had to go to the person for help.Could not talk to the service representative because they were constantly taking phone calls.My truck was not washed when the service was finished.

I had to leave my car overnight unexpectedly and I had a bill of $1092 for an airbag sensor which I thought was outrageous. Good thing, the customer service was excellent as usual.

They take great car of my Chevys and dont try to play me on unnecessary stuff.

Your Salesmen are very thorough and went over every feature in the car, onstar and WiFi! They are also very friendly and knowledgeable about the operations of the car! The finance person was also very thorough and efficient!

Your service people are knowledgeable and friendly. I have dealt with this dealership since 1955. Bought a Buick Roadmaster 76R (Hardtop Riveria).....in 1960 I Traded up to a 1960 Buick Le SAbrea Convertible (white top)... Sharp Car... kept car 13 yrs. fast fwd. to July 1991.....bought a Buick Roadmaster Limited....and still have it ......approx. 173, 000 miles. Good dealership.

Everybody in there is very nice and they all speak to you and ask if you need anything. Cant get any better than that!

Staff is knowledgeable and wonderful! The best store ever. Great mechanics, great service advisors.. great owners :)

Service is ALWAYS excellent, priced right and fast.

Although we did not purchase our 2003 GMC Envoy from Reichard Buick, we have used them for service for many years. Their service writers keep you informed and their mechanics are great at diagnosing and fixing any problem we have. We will definitely consider them the next time we need to purchase a vehicle!

This was my second vehicle purchase from Reichard GMC. Both were with Eric and both were great experiences. I will always purchase from Reichard when I am in the market for a new car. I highly recommend them to anyone in the market for a new car.

Customer service was excellent. Had to wait a couple of days to find out status of service due to Service Rep being out. Also I had to pay and additional $1,900 for a rental due to no available loaner cars. The availability was always two or more weeks out.

Arden in service was great to work with. Followed through with each request.

The manager Brian is awesome as are the advisers Arden and Eddie. I was sad to hear tech Ray was moving to Tennessee. All the other techs are so qualified and will answer questions and talk with you like you are family. I love Reichard Buick GMC.

Service writer was completely helpful with my problem. I was satisfied with the work preformed.

Just Awesome Customer Service soon as I dropped off my Vehicle to picking it up. Will be using Services again on Friday 8/27/2021.

Its was worth the trip from New Bremen to Dayton.Very nice team of people to deal with.Dan is a great salesman

All they want is the sale. Poor customer service called after i purchased vehicle had an issue never got a return phone call so i had to take care of issues myself. The car was not fully detailed the previous owner still had stuff in there sad all the want is u in and out the door.

Eddie, was very helpful. Thank you for getting my truck fixed and under the warranty.

I have dealt with Brian for over 20 years. Brian is the reason why I have been trusting Reichard Buick for so long. He is curious, reliable, and understanding. He realizes that my car for our car its a part of our family and it is. Now who would rationalize with that? Oh! but Brian does and I really like that. I am a satisficed customer!

I just bought a truck from there last week, everything has been great! Dan was the guy! He went up to Brookville to look at a truck with me and I have been servicing my old truck there for years now. All around a great dealership! I think the owner took my truck to make sure it was full full of gas. I couldn’t be happier with my truck, if I had to say one bad thing about this place it would be they left some sticky on my windshield. Dan was THE guy and the finance department was GREAT as well. If you live and breath Dayton like me then shop here.

Great purchasing experience, with a fair and personable approach.

Brought my car in to find out why my check engine light was on. They fix something that White Allen overlook when they replace the transmission. It runs great.

Excellent parts and service departments.

Arden and the Service Team took good care of my Lucerne.

The experience I had for coming there my first time was great, everyone was nice the place was clean, and Covid 19 spaced out. and I was in and out. Making my appointment online was easy. The guy that came out to tell me my car was ready made sure he explained everything that they had did to my car enough so I could understand. This will be the only place that I will allow to work on my Buick.

Top notch... Im going to brakes done there... Should have gotten it Reichard the first time... 😃

While I was at Rikers I was just looking at the cars on the lot. I did not want any assistance cuz I was just looking. I saw somebody from the dealership out sweeping and blowing the sidewalk after that cut the grass. I thought that was great.

My parents visiting from out of town had a thermostat sensor that needed replacement on their Buick Enclave. My dad called early Monday morning and the service department was able to get him in quickly. They replaced the part and they were able to get on the road to head home afterwards. My dad said he wanted to make sure they got good reviews and asked me to post on his behalf- thanks Reichard for taking care of us!

Our experience was very good since we had not purchase a car since 2004.

VERY EASY TO WORK WITH

Best place to get parts

Dan was efficient, informative and helpful! I felt very comfortable in my purchase and in knowing that we were taken care of. No pressure at all!

It was fast and they did a great job and I was very happy with their service I went to were I brought my car and did not have a great experience they showed me how its supposed to be done and I thank them for that

Dan took care of me, this is my third lease with him and he did an excellent job. He made sure I was satisfied and took care of me with setting everything up in truck and showing me the different features. There’s a reason I drove from Michigan and now drive from Indiana to do business with you all! Thank you!

Everyone is very good care of you and your vehicle. They make you feel like family. My by far best dealership only place I buy my cars and have service done

I purchased my 2019 GMC Acadia from Reichard and I had great service. Brian and the guys in the service department are great as well. They serviced my Pontiac for years and always were courteous and prompt with service.

Our Sales rep was extremely nice and very thorough! We love the new Acadia Denali

They were helpful in diagnosing an ongoing issue, getting me an appointment quickly, and completing to work at a reasonable cost.

Reichard Buick has been servicing my cars for many years. They are always honest, caring, and courteous in dealing with their customers. I will continue to recommend them to those looking to purchase or service a car.

Eddie and Brian always go above and beyond

Arden is such an asset to your dealership!Keep up the great customer service, thats hard to come by......

Great service great workers

While I am not in the market to replace/upgrade my 2007 Lucerne, I continue to rely on Reichard for the very best in service for my car. This most recent visit did not disappoint.

I had my car serviced there after being at two different shops. Best service by far! Arden and staff were extremely professional and helpful. I will not buy or take my car for service anywhere else. Highly recommend this team! Thanks guys.

Our salesman Rhett was awesome. We are loving our new car! Great prices & the car was cleaned & ready! Shining like a star!

We have always been treated very well by our salesman, Eric. He is very knowledgeable and is always a treat to deal with! The gentleman that did the paperwork was very nice to work with also. From the time we walk into the showroom, the receptionist, at the desk, is always very nice to talk to and is always willing to help us!

I was in and out quicker than my expectations.

Mr.Dan went out his way to make sure all the paperwork work was ready when I got there. He also took his time and show me how the car works and setup a few things. Thank you so much Mr. Dan for taking a chance on me.

Been using this place for many years for wholesale parts. Tony in the parts dept is the best! 5 stars!!!

The service was 45 mins to an hour like they said..I had oil change done on my lunch break...Eddie has great customer service. Looking forward to next time.

Great people and serve I cone from Columbus to get my husband car serviced. He was a customer for years Mr. David was a great friend of his.

Eric was great to work with, and Reichard was the only dealership that didn’t give me a hard time when I told them what I wanted. I deducted a star because the finance department ran our credit with several different banks even though we told them up front which specific bank we were going to use. We were not pleased about that. Otherwise, the experience was not bad. I love my new Buick, and I’ve had it for a few months now and it drives like a dream. I’ve never had a smoother, quieter ride in my life!

Courtesy from workers, timely manner in waiting for the job to be finished. Clean waiting area with free coffee,TV, candy.

Had a great experience buying a truck here. Very friendly staff

Beautiful cars and trucks. Large selection.

Good service and Johnathan was very helpful 👍

It was good experience, timely and friendly customer service. I had my car towed late Monday afternoon and it was ready for pick-up Wednesday. They let me know what needed to be fixed & total cost before completing the job.

I had a great experience. Employees was knowledgeable and courteous.

I was pleased with the customer service from the employees at Reichard.

Always take my car there

My service was excellent. The staff was friendly and courteous they explained every detail of the work they on my car.

I delt with Merv in the parts department and he was very helpful. Quick and timely on getting my parts needed in stock.

OVER MANY YEARS MY HUSBAND AND I DEALT WITH REICHARDS AND ALWAYS HAD GOOD EXPERIENCES, WITH FRIENDLY MECHANICS, STAFF AND HIGH QUALITY WORK.

Have always had a pleasant experience with the service department! Car repairs are never fun but they treat you like a human and not a number. Waiting room is nice as well with vending/drink machines that take CC if you dont have cash.

Dan was amazing! He was patient and very knowledgeable!

Fast friendly quality Service in a family Enviroment.

Had a right directional light bulb that needed to be replaced. The left bulb was replaced in error and I did not notice it until I was almost home. When I called I was invited back to have the right bulb replaced at just the cost of the bulb. Mistakes can happen but how they are corrected makes all the difference. I felt valued and well treated.

Very nice and helpful

They took all of the proper Covid precautions, I felt safe as I waited for my car. and they were quick!

Dan was EXCELLENT! Great service 👏Thanks againJennifer

Great dealership, great service!

I felt completely at ease and it was nice not having to be in a crowded waiting room. I didnt have to wait too long for the oil change to be over.

Nice cars

Everything was great

I was very satisfied in a timely manner thank you.

The sales Rep Dan good guy will work on getting the best deal for you

Staff is always helpful and courteous and on time.

Accurate assessment. Quick service.

Had service work done and everything went fine. Very friendly and professional.

Totally satisfied, the process of purchasing a new vehicle was truly a positive experience from start to finish. As a service customer for several years, I have relied on Reichard when it comes to servicing my vehicles. In each case I have always found them to dependable, fair and honest. It is only natural that I would turn to them for my next purchase. They expertly helped me choose a vehicle that best meets my families needs. Kudos to their sales staff, highly recommend as a dealership of choice!

Well went to the Brookville Dealership to look at a used truck on Friday 6/5/2020. Test drove it, had a little issue with the for wheel drive getting stuck. But I liked the truck any way, They said they would put on the rack monday and call when it was done. Imagine my surprise when they call me at 10 minutes till 6 pm and tell me they sold the truck to a cash buyer. As far as I am concerned they broke there word, and when I called the general manager they have so far ignored my call. I thought they were decent people, but I guess if your not buying a $50,000 dollar truck you dont matter. Just know this Reichard I had just stated servicing my current car there but no longer will that be done. I also appreciate how you treated a lower income Handi-capped person.

Dan and Eric was very helpful. Great to deal with.

Excellent service every time!