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EASTOWN SMOKE SHOP
3931 Linden Ave, Dayton, OH 45432, United States
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EASTOWN SMOKE SHOP
Comments
Kl
Review №1

The gentlemen working there were very helpful and charming! This is a very cool place to shop!

Ma
Review №2

Great prices, and the owner accommodates special orders for repeat costumers.

Me
Review №3

Do have some of your smoking needs. Will try to upsale you. I can say the staff will remember you later which I do appreciate. Still waiting for some of the big fleece blankets to come in and looking forward to doing more business here

Ro
Review №4

I go in here to get cleansing material very nice staff clean store stock product

Fr
Review №5

They sell Delta 8 products at a good price! They have sour patch kids, nerds rope bites, air head bites, and more at 25milagrams a piece and 20 pieces too, all for $25! Great selection, nice workers, and great products!!

Ed
Review №6

Awesome customer service! Very friendly and helpful! Would definitely recommend to anyone!

Da
Review №7

Extremely helpful and make sure you have everything you need! Thank you!

Da
Review №8

Nice guy who runs the place. Really cool

Su
Review №9

This place is awesome i definitely will be goin bck soon great items at great prices nd they will will n deal with yu also i wil definitely tell all my peoples about this place if yu have never been here then yu shuld stop in youll love it

Mi
Review №10

American owned and big selection, but kinda expensive.

Sh
Review №11

Awesome Service Fabulous Prices and Clean

Ka
Review №12

Nice smoke shop to visit. The guy there was very patient and overall helpful.

Am
Review №13

Love this plcw

Bi
Review №14

Nice little shop.very helpful

TH
Review №15

Always helpful and always have what I need. They prefer cash but if you do then they are willing to work with you to get you a better deal

Cl
Review №16

Good service. ZANE is a good dude. Answers all your questions and goes out of his way to make his customers happy and welcome at his shop. His prices are good. Phones are all newer model up to date. No junk. Just all out a good little spot to shop at. Highly recommend.

La
Review №17

They order in what I need for me each month. Super nice people working in there as well. Lots of everything to choose from and if they dont have it and can get it for you, they will take the time to do that.

Je
Review №18

Great 👌😌 easy

Ro
Review №19

Good place, good service. Has great selection of bongs and whatnot

Rh
Review №20

Ive been going to this smoke shop for several years and have loved it. Very friendly and helpful staff working there. I only gave them 4 stars because they are selling a lot less cigarettes and cigars these days and are selling mostly ecigs and cell phones. Love everyone that works there and still stop in from time to time.

Tr
Review №21

Nicest experience in a store ive had in along time... Super friendly staff

La
Review №22

Awesome place.. plus my Djarums are cheap 😊😊🤑

Ol
Review №23

Alot of roll your own smoke supplies.

Je
Review №24

Very friendly, always have a great stock of hookah tobacco flavors and they’re fair price too. It’s the only place I grab coals and tobacco for anymore. It’s local, affordable and I get helped right away and given suggestions on which flavors to try next. I highly recommend going if you enjoy smoking hookah or want to go for other smoking needs!

Cl
Review №25

Typical smoke shop. A little junky looking. But they are well stocked and good prices. Super friendly people working there.

sa
Review №26

They carry American Spirit. The owner of this place is the nicest guy. This is the only place I go for tobacco.

Be
Review №27

Friendly staff make you feel welcomed. Great prices and lots to look at and buy.

Ji
Review №28

Best smoke shop around...always make you feel welcome

Da
Review №29

The owners of the tobacco shop are very friendly. And..the prices are nice too! #My new spot!

Li
Review №30

I Love how they got their wraps displayed.

Mo
Review №31

They are really friendly and the prefer cash

Ma
Review №32

Great place great people go there more than tobacco

Th
Review №33

I visited this place today was amazed with all the cool things they have inside that little store. Owners seem to be stocked and thorough. The little old lady at the register really needs to pay attention to customers and tell whoever she is socializing with the hold that thought until shes done with business. Nice lady super sweet just needs to pay more attention to customers walking in to do business leave the socializing till afterwards money comes first when it comes to a store and work am I right Max LOL other than that shes a great person cute personality

El
Review №34

Decent selection and the guy at the counter was very helpful

A
Review №35

This guy, Max, isnt taking care of anyone. He isnt taking care of anyone but himself, and until he changes that, he will continue to get poor reviews.Max, Im not exactly sure why you even respond to these comments. I have a clue, so If youre only worried about money, let me tell you that youll be fine. I know a few guys like yourself and, somehow, you guys keep skating along. Sliding through business by scraping the outside of the customer barrel, constantly gobbling up opportunities at an unreasonable pace, only to keep a small percentage of clients.But like I said, itll still be enough, so no sweat!Now, Im moving onto the prices you speak of. The lower prices mentioned in the responses youve made to previous reviews?I see this as a poor attempt at manipulation of customer trust. Its lame and not felt well.I suggest you find a new vendor and take some sales, customer relations and marketing courses. To me, youre obviously more interested in getting money from my hand, into your hind pocket. This is an ugly show. Rather, try being truly knowledgeable and sincere about your ability to offer a quality product at a fair, consistent price.The only thing Im giving your establishment a second star on google for is your stock of synthetic urine and the fact that I didnt have to deal with you when I bought this good at 10am.That is really something, no joke.I was not as lucky the next time that I visited your establishment.1. What do your customers want?They do not want what you think they want, or some adulterated garbage thats kinda what you think they want. Its what the customer truly wants or needs and you need to figure that information out. If you dont have it, order it. Dont listen with a half ear and then blubber out some lame suggestion. Pay full attention! Get this. You told me I was doing your job for you, but the only way I see it, is that you were simply failing to help my friend find what he wanted, so I felt a need to step in and help. We left with nothing after you subconsciously realized you were failing and then promptly became disinterested and youre attention swung to another customer without closure to our engagement. Mt friend and I left with nothing and were relieved to do so.2. How much do they want to spend on what they want or need?Just find out! Its not a taboo question if you truly want to help the customer find what they want. However, it is taboo to those in customer service who only care about the money thats in their customers pocket. That is exactly the light you shine.Did they buy it? Find ways to keep touching base with customers.3. Are your customers truly satisfied with what their experience with you at your location and how can you continue to earn their business?Max, I care and its why Im posting this online. I hope this relights your entrepreneurial flame, because you do not express a desire to help your customer and your secondary attempts to reach out on google are insultingly disinterested and shallow. The volume of customer dissatisfaction is obviously trending toward the opinion of high prices on low quality products.This IS a sign!Youre solution of roping the disgruntled customer in with lower prices is absolutely non sense.

ty
Review №36

Best prices around and friendly staff

Pa
Review №37

Great place. Men who work there are great

jo
Review №38

Best smoke / head / oddnots place around here!

Da
Review №39

Best around to buy any & all ur smoking needs ... phones, incense, & some apperall ... very helpful staff

Di
Review №40

Great people really good prices and good stock No complaints

Br
Review №41

The price of my vape juice depended on who was working. One time is was $16, the next a little over $20. When I told the man that it had been $16 2 weeks ago, he told me that wasnt the right price. 🤷‍♀️

Je
Review №42

Great store and great customer service and selection.

Br
Review №43

If you like to pay through the nose, this is your spot, especially if you like it when the proprietor has no knowledge of the products whatsoever!

J
Review №44

Sell fake raw papers

Ed
Review №45

Have the cbd supply and other goodiesGood customer info and updates

ki
Review №46

I was ripped off! I made a purchase for $50- and made the mistake of telling the man that I knew nothing about the product and asked if he eould advise me. Well he first said it was $60- and all I had for cash was a $50- bill. They were getting ready to close and there wasnt any time to go to the ATM so he said he would sell it to me for $50-. I then told him that I dont have enough on me to cover the tax, he said that he would work out the price for me so that with tax it would come to a total of $50-. I thanked him and when I got home, I wanted to learn more about the product so I looked it up online and the first one I saw was only for $9.99!!! I found 3 others for only $7.99!!!!! It was the same thing!!!! So naturally, I havent gone back there and I dont plan to either!!!! 🚫🚫🚫🚫🚫

De
Review №47

Good store 4 smokers.large lnvitory.😎

Se
Review №48

I called and asked if they had a certain product. The person on the phone, with no hesitation, said, “...nOt ThAt I kNoW oF”Why leave a number on google?Could you at least rustle some papers and make it sound like you tried to look?Two stars. She picked up the phone, that’s all.

Tr
Review №49

IT HAS ALOT VARIETIES YOU CHOOSE FROM AND FLAVORS

Ed
Review №50

Great place good on prices got any and everything you would need as a smoker or Nick nacks, phones and anything you would need to use with phones,bluetooth speakers

Sa
Review №51

I tend to visit here often as I am a RYO smoker. My primary shop is “The Tobacco Shack” on Markey Rd, but Eastown Smoke Shop being open on Sundays has an advantage. Somehow I always run out of supplies on a Saturday night / Sunday.The employee is always nice. Not sure if he is the owner or not but in the 20+ times I have visited, it’s always the same guy. He’s very friendly, helpful and polite. I always hear that “Eastown has a better selection than _______!” However; I feel like a good majority of that “selection” is cell phones, pipes/ hookahs, t shirts and other things that have nothing to do with RYO / Cigarettes At all. Granted they might be items that are typicalFor smoke shops, but in comparison to a *tobacco* shop, the selection is larger because they carry more than tobacco products.Prices are fair. I typically buy American Club tobacco which is $4.99 for 6oz. I prefer that brand not because it’s cheap but because they guarantee zero additives or chemicals. I usually get ZED tubes when I go here also which are $1.99 per 200ct (compared to the ACE Tobacco and Golden Harvest tubes I typically get at my regular shop.)The only downside (which isn’t really a downside but more of a learning curve) is that the cheaper items they advertise, Are cheap because they’re cheaply made. For example: they always have a pyramid of “High Card” brand tubes in the middle of the store. They’re always on sale “$1.49 for 200ct PLUS 50 free tubes! [so 250ct total) but I feel like the reason they’re always on sale is because they’re cheaply made. The paper is so thin I have a hard time with them in my Top-o-matic2 because the paper will crinkle up like an accordion. I end up throwing out 50 of them anyway.All in all, I like the store, the employee and atmosphere. Plus the easy to access hours and location aren’t bad. It’s right on public transit, across from the Eastown Hub and/or directly across from ALDI. The downside to that is that public transit will take over an hour to get there from almost anywhere in Dayton. It’s not a bad area though and they don’t close until 9/10pm most nights which is good for people like myself that don’t get moving until late in the day.

br
Review №52

Friendly service and great selection

tr
Review №53

Very friendly, helpful to a newbie. Nice hookah selection.

Tr
Review №54

Always visit here, known the owner since before his shop.

Be
Review №55

Excellent

Xa
Review №56

Has everything you could need in a smoke shop

S
Review №57

From columbus. Good guys

Ha
Review №58

Great customer service. Selection is always stocked and there is lots to choose from.

Ja
Review №59

Always have great items and always helpful

we
Review №60

So glad they were open late on Sunday my vape went out got a new one and discount. Great customer service

Lo
Review №61

Always have what you need

Wi
Review №62

Always has had what was needed...

Me
Review №63

They were closed when they were supposed to be open. Drove all the way out for nothing

Ma
Review №64

My favorite place to stop in.

Ja
Review №65

I went there they tried to charge me $90 for a damn bubbler, I can go to Caesars Creek flea market and get the same one with thicker glass for 30. Horrible horrible prices... Will never go there again!!! I would give 0 stars if I could.

Sa
Review №66

Best local shop!

jo
Review №67

Cluttered store but they have what I need.

un
Review №68

Get u right

An
Review №69

Terrible customer service, and they sell overpriced junk that breaks in a week... if it even works at all when you buy it

Mi
Review №70

Big variety

Ke
Review №71

Good deals on tobacco

LL
Review №72

Very helpful and courteous

Bu
Review №73

Cool place

Tr
Review №74

Very helpful staff

To
Review №75

Great service!!

Ba
Review №76

Quick buy

An
Review №77

Prices good

Sh
Review №78

Love it

Ca
Review №79

Number one for me!

Ev
Review №80

Overpriced and uninspired selection.

Ma
Review №81

Prices too high!!

Sa
Review №82

Poor customer service

T’
Review №83

Very mine for u

Fo
Review №84

Why is this place good because it is not far from home and has everything I need. Thank you .. and welcome. You will love this place.

Information
41 Photos
84 Comments
4.3 Rating
  • Address:3931 Linden Ave, Dayton, OH 45432, United States
  • Phone:+1 937-258-3258
Categories
  • Cigar shop
  • Cell phone accessory store
  • Tobacco shop
  • Gift shop
  • Glass shop
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:11AM–8PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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