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Wilks Tire & Battery Service
2049 Beltline Rd SW, Decatur, AL 35601, United States
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Wilks Tire & Battery Service
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Je
Review №1

Wilks was recommended to me by a friend on Facebook and they did not disappoint. They are honest, reliable, and provide excellent customer service. I go to and will continue to go to Wilks for ANY and ALL auto repair needs. They communicate well and are pretty quick as a plus!

Vi
Review №2

Always get my tires mounted and balanced here. Great service!

W
Review №3

I must give Jeff credit, I had a flat on a late Friday evening. He told me he could pull it in because he was short handed. I asked if I removed tire would he plug it and he agreed he also loaned me a jack because mine broke.

Ro
Review №4

Wilks tire and battery in Decatur is always a great place for automobile service.

Ba
Review №5

I was told tires were not the problem, it needed alignment. Also told because we didnt have tires rotated.Guess that was our fault. Bought 2 new tires had it aligned. Was told needed new brake on rear and needed new shocks. Took it to mechanic, he said brakes were in great shape, so were shocks.Will not go back.

Ni
Review №6

DO NOT & I REPEAT DO NOT pull off without looking at & feeling the treads on your tires after they have supposedly done a rotation & balance of your tires, this was the SECOND time theyve done this to my vehicle there will not be a THIRD a word of advice if you are seeking a rotation of your tires let it be the ONLY thing that they are doing because they cant do that & something else on your vehicle!!! Try Danny over there on 31 at Minor tire & battery (formerly of Wilks tire and battery)

Ci
Review №7

They put a new battery in and saved the rest of our day. Thanks. It did not take that long. By the time we ate lunch and walked in we were out the door.

Ba
Review №8

Have been doing business with these guys for 25 years. They always do a great job and stand behind their work. If I need something done, they tell me. If I need something but I can do it myself, they tell me that also. It’s nice to do business with people that you totally trust- that’s rare these days.

DA
Review №9

Quick service. Good staff.

An
Review №10

Had my truck tires ordered, swapped tires, brakes, alignment. Great service

Ti
Review №11

They get you in & out fairly quick. They are fair priced. The lady at the front desk is friendly & informative. The men that work there do a good job but not as friendly.

Am
Review №12

Excellent Service! Been using Wilks Tire & Battery for several years!

By
Review №13

Very nice ppl :) and there fast at what they do without sacrificing quality

Am
Review №14

I went in for an alignment and was advised that I needed four new tires. I was advised that one of the tires had a nail in it and they would not be able to repair it due to where it was located, I would need to replace it. I was quoted $530. I declined, left, and went somewhere else b/c I knew that my tires were not bad and that there was plenty of tread on them. I told the person at the other establishment what Wilk’s had said. He said no way do I need four new tires and he could actually fix the tire with the nail. He did replace one tire and fixed the tire with the nail. I will never do business here again. I feel that they attempted to charge me for something that I did not need. Luckily I know better than to just fork over the money. People, if it sounds wrong it probably is! Get a second opinion and don’t do business with a company like this!

St
Review №15

Claimed I needed brakes, didnt get brake pads, but checked them myself. Two bolts holding the piston bracket were missing .they said they didnt remove the bolts, but didnt notice the were missing. How can you not notice something is missing during an inspection?

cy
Review №16

Come see Jeff his team does a amazing job and I didnt know I had a oil leak and he let me know so I can get it fix 😉 loving this place 🤠

Ge
Review №17

I have been coming to wilks for quite some time now. Even with everything going on, they are making sure to take care of their customers needs. They are being safe and I saw the woman up front wiping each chair after every person got up as well as the door handles and card machine. Way to go!

Br
Review №18

Thank you so much Wilks! Absolute great place to have tire maintenance! Thank you so much for such prompt and great service each time! -HPDetailing-

La
Review №19

Kind and helpful

Su
Review №20

The service here is excellent. They are knowledgeable, honest, and trustworthy. I recommend them whole-heartily!

SH
Review №21

I have really been enjoying the service here. Been coming since March getting tires and they are extremely nice. prices reasonable

Me
Review №22

Put on tires. Windshield wipers and checked fluids.

pe
Review №23

Came in for a tire repair. chose to also get an oil change. the lady up front kindly told me about a free rotate I could get with my oil change.I ended up needing three new tires cause I had some wires coming out. they got me a good price on them and are so nice.

ch
Review №24

I had actually set up an appointment and forgot about it. I came in two days later to re-schedule it and told the girl up front I was terribly sorry. She kindly told me that it was no problem and set me up for a later day. Thanks for being understanding and getting me in this morning.

Al
Review №25

My brother-in-law suggested I come here for an oil change and I am so happy he did! Getting my car checked in, the service itself, and the quality of the oil change was nothing shy of perfect. They answered any and all questions or concerns I had and was very kind throughout the entire process. I will definitely be getting my oil changed here from now on.

te
Review №26

I stopped in this morning to see if I could get a plug for my daughters tire. The lady upfront told me they do patches which is much more reliable. In and out in a very fast time.

wa
Review №27

I came into Wilks Tire yesterday to check out some tires and get a few prices. The lady up front was quite helpful in helping me make the best decision for my money. I will be getting a great set of tires and Ill be getting two hundred dollars back. Sounds like a great deal to me.

mi
Review №28

The customer service is excellent and service

C
Review №29

I have been going here for years and Wilks has always done a great job at a reasonable price!! They are very honest and quality work people.

su
Review №30

Always great service. The little girl up front checked my tiresair pressure the other day and told me if the light came back on to come have it checked. That is just what I did today. Very fast this morning.

Ka
Review №31

Ive had poor experiences with this Wilks location for several months, starting with our truck. Friday was my cars AC needing recharged, after replacing the condenser ourselves. They told me that it was bubbling at the hose connections, believing it to be a leak. In reality, the leak had already occurred due to the faulty condenser put in before the newest one, and had sprayed refrigerant everywhere in the engine bay. They had me pay $59.95 just to look at bubbling and did not perform the AC Recharge. When I asked to be shown where the leak was, it was not happening at all (because there was no leak).COVID-19 Review: Some mechanics were not wearing masks at all, despite the state and city mandate, and the gentleman at the counter had his mask under his nose (the incorrect way of wearing it) and proceeded to pull his mask down when he was trying to explain to me about the hoses when I was having a hard time understanding the situation. There was a bottle of hand sanitizer, and a 3 foot wide plexiglass barrier directly in front of the computer. Chairs were spread apart, and most were wearing their masks properly, except for one gentleman wearing his incorrectly by not having a seal around his chin.

Di
Review №32

I had a low tire pressure indication on my dashboard on my rental car while staying at the nearby hotel. I stopped by and they quickly checked all my tires and inflated them to the correct tire pressure within 5-10 minutes. When I asked them what I owed them, they said “ no charge”. It is too bad that I do not live in this area. But, if I did, they would get my business. Thank you!!!!

Al
Review №33

I’ve always gotten great service. And prices are the best around! They are conveniently located by food places to have lunch while waiting! I always come on my lunch break and they get it done in time for me to head back to work!

Pa
Review №34

When a business takes superior care of me at a fair price with a one year guarantee on repairs I need to share that, and recognize Jeff with a few positive thank yous...For a decade I have used Wilks Tire and Battery at my brothers behest. My brother knew what he was talking about. Through the years the majority of my family use Wilks faithfully. They are THAT GOOD there.My measure of respect has continued to increase and I am very pleased with level of expertise and integrity Jeff has provided to me.Thank you for not EVER ripping me off and ALWAYS providing a clear understanding of the scope of repair needed and a cost estimate PRIOR to performing services on my autos.I love Wilks Tire and Battery on the Beltline.Patrisha Dempsey Waggoner

Ju
Review №35

I have used Wilks for tires many times Over the years. Very friendly and helpful

Pa
Review №36

There will always be a sense of assurance when I take my car to Jeff and Carl and Brittany at Wilks Tire and Battery Goodyear store on the Beltline. Ive had the occasion over the past (until I met Wilks) to outlay unnecessary money... I guess it was 6 years ago I started using the same place that my brother used and he was very happy with as a result I have been also. The whole family uses them if they are within geographical range of Wilks our cars and trucks go to Wilks. The reason why is because of their integrity their honesty and their diligence to give you a square deal. I do not have a new car, I have one that serves me well. I have the title free and clear and they know when its about time for my next Oil Change. Pretty close to being family.Love you guys and gal...Trish

Al
Review №37

Wilks tire and battery is a great place, they seem to genuinely care for their costumers. The prices are always great as well! I had my tires rotated, oil changed and new wipers all at a great price and great service in a timely manner. I will continue to recommend them to everyone!

He
Review №38

Fast, friendly, quality service for a fair price. I will be returning for future business.

to
Review №39

I called to find out how much they charged to turn the rotaries if they arent on the car. Great price, they hooked me up. Came in and got two done for a deal.

Ni
Review №40

Came in for a coolant issue and an oil change and they have been working so hard to get it done right for me! I will be back! Great customer service! Update: went in to check on tires for my son’s truck and they were great! Whitney is very knowledgeable and sweet. Love this place!

Ma
Review №41

Jeff has been servicing my cars for almost 13 years and has never done me wrong. They will always go the extra mile to make sure you are taken care of. Highly recommended.

Gl
Review №42

Great place dependable I can trust these guys to Fix my car right

ma
Review №43

The lady upfront ms whitney is always so nice to me. She is always very helpful with whatever she can

Ch
Review №44

Wilks tire and battery in Decatur has great costumer service and prices. I am never disappointed with their service!

Jo
Review №45

My first time coming to this shop. Had a nail in my side wall that was beyond patching. They got me in and out! Thank you

To
Review №46

I have been using them for at least 15 years, I love them... I trust them... And I recommend them... They take care of my cars.. once I overpaid they tracked me down to give me my money back. now who doing that ?

El
Review №47

Everyone is really nice and helpful. Made an appointment and they are right on track. Great Customer Service!!

Ju
Review №48

Wilks always does what I want them to and do a great job at it! They make sure to talk to me about what they are going to do and let me know any further problems going on so I can make a decision. Great service and great people!

AN
Review №49

So pleasant to work with. I have found a place where I can take everything now instead of going to multiple places. UPDATE: I enjoy working with these folks! so nice and easy to dealwith!

An
Review №50

Dude is not a good mechanic, he has no idea what he’s doing and he targets women to rip them off. I had to write him a demand letter and thankfully he refunded my girlfriend

ri
Review №51

Best prices around. shopped around for a set of tires and they beat everyone by a chunk. they set me up a time ordered them for me and got me going. Much cheaper on oil changes than others too!

da
Review №52

Really good price on tire mounts. quick and easy

be
Review №53

You all have been handling my cars for some time now. Always being so honest and getting things done in a timely fashion.

Ra
Review №54

Great service Affordable and fast will defiantly visit again for my tire and wheel needs.

al
Review №55

Great people! Highly recommend to everyone. Always takes great care of my car!

Ka
Review №56

Extremely helpful and fast! We came in for an emergency issue while passing through and the team did an excellent job fixing our issue quickly. They even fixed an issue we had been previously having when every other mechanics shrugged it off.

al
Review №57

Quick and great service. Thanks for taking good care of us as always.

gl
Review №58

Jeff and Whitney are always so wonderful. They are always doing such great service.

am
Review №59

I came in to Wilks Tire today because my father in law uses them. We ordered some tires off of goodyear due to him being a retired employee. They were so helpful in getting me to understand all that was included and also did an alignment to help ensure the tires would wear properly.

Di
Review №60

My husband and I have used wilks for years and they have always been great. 100 percent would recommend.

Br
Review №61

I’m here for work from out of town. Me and my work buddy came by as we had a flat tire. They got us in right away.

Ke
Review №62

Nice small local shop, treated me well and I will be back

th
Review №63

Been dealing with jeff long ti,e. great guy

ca
Review №64

I have been bringing all of my cars and my daughters cars here lately. I always get the best service.

Ja
Review №65

Very rude employees, parked and was going to buy some tires was told and pretty much cussed out said to move my car. I want be back.

al
Review №66

Great service and such kind people helping out with anything needed to know about my car.

Sh
Review №67

I have had 3 vehicles that I have been bringing here over the past 10 years. Provides excellent customer service. Friendly and service provided in a timely manner. I now bring my daughters vehicle here as well

Ry
Review №68

Ive been coming here for a few years now for oil changes and other work, and they never fail to take excellent care of my poor truck. I will be able to hit 200k miles on it thanks to their good work!

Ki
Review №69

Went for alignment got the car back with scratched paint on my brand new bumper and had to replace 4 front end parts. Each time I went to pick the car up they told me a different thing was wrong after I had already bought the part to get other thing they told me needed replaced. Very bad experience. The first gentleman I dealt with was super nice but the second was very mean and not professional.

Ja
Review №70

Best place to get work done. The people are awesome and they always give a straight answer to your questions.

da
Review №71

They swapped some tires for me today. got me in and were very nice. always make sure to be honest with you too.

BR
Review №72

Got a set of tires and they suggested to check for an alignment free of charge unless i needed one which i ended up needing one. they got me fixed up fairly quick and were so nice during the process! thank you so much wilks

co
Review №73

Had an issue with my oil, got fixed much cheaper than i thought it would be.

na
Review №74

WilksTire is a Good Place to go for Tires and they can service Your vehicle as well. Fast and friendly service,I would recommend them for any of your service or Tire needs!

Em
Review №75

Great experience at Wilks Tire & Battery Service. The service was quick and the customer service was great as well. Highly recommend this place for any services needed! 👍🏽

BA
Review №76

I really enjoy the fact that I can drop off my vehicle while I am at work and pick up later in the evening.

Br
Review №77

Great service and people friendly and fast

Br
Review №78

Always get an oil change here, theyre honest about problems and efficient. A while back they told me about a burned up transmission in my brothers car and also mentioned to not get it flushed because of the problems it would cause. Even though it would have gotten them an extra hundred+ or so bucks.

ma
Review №79

Getting quite a few things done today for my car. They gave me a spectacular price! Thank you Wilks!

ca
Review №80

Quick service. Had the tires i needed in stock.

Ca
Review №81

Stopped by wilks to get a tire quote because I know I need tires pretty soon. They gave me a reasonable price and I’ll for sure be back to get them.

Ab
Review №82

Came in today for an oil change. They got me in and out extremely quick! Great service!

CA
Review №83

Very fast and friendly service! Never had any issues. Cheapest tires I have found for my vehicle.

Je
Review №84

Shocked and amazed. I came in to have my brakes and rotors replaced. I bought the parts and had them install for $55. Great price. In the process they found out I needed new calipers, and also that I needed a new upper arm control. They couldnt even put my car back together because it was undriveable the car could have bottomed out and caused a severe accident at any time. I had NO CLUE! I had went to another mechanic to get a few other things done and they never mentioned this. Needless to say, I trust them completely! Didnt even know I knew the manager and now I know I can trust Wilks!!!

ja
Review №85

I purchased my tires here some time back. With buying a set of tires you get rotate and balances fort free. They are so friendly and always make it fit into their schedule!

be
Review №86

Wilks is so kind. I wanted to add to my review to say that wilks truly takes their time to explain to you in a detailed manner, to make sure you understand just what is going on. very helpful to get me the best price possible.

MA
Review №87

Came in for a tire repair today. The lady up front is really nice.

Je
Review №88

Quick service. Sweet lady up front at the desk

br
Review №89

Very fast service dependable and honest. I needed a tire repair really quick due to being late for work they got me in and out within 20 mins. the employees were very nice. Thank Yall so much.

Et
Review №90

Great experience overall. Jeff (Manager) was able to provide tire quotes via email and help me get what I needed. Friendly staff and clean lounge area.

je
Review №91

I had a vehicle that had a problems and also needed an oil change, they always get me in and fixed up. In the mean time of the one car getting work they also checked out another one for me before purchasing! wonderful people there

ch
Review №92

Great customer service. Highly recommend

Ka
Review №93

Great dependable service!! Everything was done on time and everyone was very friendly. Detailed advice on what needed to be done but for a great price; highly recommend!

wa
Review №94

Excellent customer service and very friendly to speak with. Knew exactly what we were looking for and found it at a great price!

Jo
Review №95

Good services everytime I go

L.
Review №96

Great staff,I recommend this place. Get there early. They are busy the later it gets.

My
Review №97

Pulled in there on Monday with my semi trailer everyone was very nice. Found a place where we can get tires fixed. Thank you

Co
Review №98

My go-to place for simple maintenance. Good service.

Ma
Review №99

Best rates for suspension work I could find beats out all the competition on price.

Do
Review №100

Very affordable service and they do good work

Information
4 Photos
100 Comments
4.8 Rating
  • Address:2049 Beltline Rd SW, Decatur, AL 35601, United States
  • Site:http://wilkstire.com/
  • Phone:+1 256-301-5444
Categories
  • Brake shop
  • Car service
  • Car battery store
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–12PM
  • Saturday:Closed
  • Sunday:7:30AM–5:30PM
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