The owner helped us, made delivery happen in 24 hours bc of my Dads knee replacement surgery and i could tell he was a good man and he cared about us as people and about his business. This is the place to shop!!! Id add a photo but Dads asleep in it right now, happy man.
We have bought from them before .In March we ordered 3 items from JWas told order would be in a couple of weeks, 3 weeks later we gave our furniture away, called J., order didnt come in, it will be on the next truck .This went on till May, I called and talked to A. Was told it would be the end of June ( we understood it was hard to get products ) July 1st I ordered from someoneelse. July 6th J called thats when I got mad, J denied telling us a few weeks in the beginning and was apparently confused what month it is, said the order was in, I explained we waited till the end of June, J said this is June.I told J to have a good day.Done with them
If you are looking for furniture, my advice is would be: Keep Looking!! I always like to have GOOD customer service and that is very much lacking in this store. If you have been there and received good customer service, this just proves that they are “a respector of persons” and Do Not treat all customers with the same respect!!!I will not put her name on here but the lady in charge has such an Attitude!!!There are other stores that sell furniture who really want and appreciates your business.
Very helpful and kind not pushy
Friendly and knowledgeable staff.
SAD THAT THEIR WEBSITE IS SET UP SO YOU CANT SEE ANY SELECTIONSAND THATS THE WAY THEY WANT IT!!! THEY WOULD RATHER YOU COME IN AND LOOK.... IVE BEEN SHOPPING FOR A SECTIONAL, SAW ONE IN THE FLYER... WHEN I CALLED INQUIRING ABOUT THE WEBSITE, I WAS TOLD THEIR SELECTIONS CHANGED TO MUCH TO SET UP THE WEBSITE THAT WAY.... NOT REALLY SET UP FOR A CLIENT WHO IS BUSY ...
Its a family business for over 30 years. Keep it local DecaturWe found a piece we liked and they ordered just what we needed to fit our living room.Its worth the visit!
I had been on the search for a recliner for a while. I new just what I wanted but couldnt find it. After going to a few furniture stores today, I found Cornerstone Furniture. They were very welcoming, helpful and they had just the recliner for me. I highly recommend them! Thanks again!
I bought a couch, recliner, and a loveseat from them. It has been trouble from day one. They sent someone out to fix it several times. The buttons for the recliner were put on backwards and the couch has broke several times. I paid Decatur Upholstery to fix it twice and it is broken again. Cornerstone was supposed to send a guy out but he has yet to call or show up. Ill never buy from them again. I wanted to get rid of it but the owner assured me that he would make it right because I purchased it from him.
They work with customer to get the best deal & help them find what they they want.
Great furniture store. Jeff is a very friendly sales rep.
We buy all our furniture here. Amazing price, amazing staff. Recommend Cornerstone
Customer service is incredible! They let me bring cushions home to see if they worked in my space, helped me every step of the way!
Order a queen size headboard and frame for a unbelievable great price delivery was fast and they have the best affordable price...I Will definitely shop here again
Friendly service, great prices and quick delivery.
Ordered a couch when the company discontinued it without you telling them & already paid for. Not good business ethics
Good ppl
Great selection, great deals, fast delivery and friendly people!
Good folks.
Very friendly and helpdul staff.
Wasnt at cornerstone