I had an amazing experience using Heizwerthy and working with Latoria to import a shipment of plants through Atlanta. The customer service was simply amazing and Latoria was super friendly and extremely quick to respond to any emails.The plants were delivered to the plant inspection station and cleared customs in record time and were sent on their way to us in very quick order. We import plants fairly regularly and this was by far the best experience weve had.I cant recommend Heizwerthy enough to anyone looking for a customs broker to assist with importing shipments.
We worked with Heizwerthy and our experience was great. This was our first importing experience, and they were so patient with educating us. They helped us avoid penalties due to their professionalism in submitting our paperwork on time. Their pricing was clear. Also, They respond to us in a very short time. We will work again with them.
Customer service is very big for me and this company exceeds it every time!!! The staff is very professional and extremely responsive as I do a lot of email communication. Id highly recommend them.
Weve been doing business with Heizwerthy for years. Latoria and her team have always been nothing but professional, efficient, and courteous. Honesty shines through in everything they do. Easily a candidate as a trusted long-term partner in anyones book.
I spent 8 hours fighting with customs to get my shipment released but got no where with them. A friend referred me to Heizwerty. Contacted them at the last minute and in less than 30 minutes my shipment was released. Very professional and knowledgeable about the process & procedures. I now know to contact them first before I get orders shipped. They blessed my day!
I’m so glad I found this company I was referred to by another friend of mine. They have been highly professional and very responsive. They were very effective at emailing me updates. I found a home in them and you should too!
This was our first time importing product for our business and Heizworthy made everything easy and straightforward. They were up front about pricing, provided invaluable guidance, and we were impressed with their quick response time to all our questions. We had a time sensitive shipment and they helped us get it in ASAP. Thank you Latoria for the outstanding customer service!
Extremely happy customer here. Latoria handled a difficult international shipment for my company and kept us informed at every step of the way. The level of communications and customer care is exemplary. Kudos!We will be delegating all details of our next shipment to Heizwerthy.Highly recommended.
This is our first time receiving shipments from China so we didnt have any clue what needed to be done to release our shipments and Latoria is very helpful and very responsive. She walked me thru the whole process. I highly recommend Heizwerthy Customs & Freight Solutions. Will definitely use them again in near future.
We purchased a backhoe from Canada and had to get a broker to get it across the border. Latoria did an amazing job taking care of everything for us so the driver could get across smoothly. She even worked directly with the shipping company we choose so that we did not have to be in the middle. If we ever need to use a broker for anything else in the future we will definitely be using them again.
Great customer service and care. Followup and detail to overall outcome is phenomenal....Happy Repeat Customer
It’s truly an honor to be working with Heizwerthy, it’s rare to come across people that truly care and handle everything from start to finish! Latoria is the best!
Very helpful!!